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Content... Now What?

Content... Now What?

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Published by James T Noble
The way I see it, there’s a big problem with statistics like this one:

61% of customers say they are more likely to buy from a company that delivers custom content (Source: Custom Content Council)

…They make a compelling case, but they’re actually missing a key piece of information.

See, content marketing works, but it’s a process, not an event (this is where a lot of businesses go wrong!) and your success requires a solid strategy.

In fact, strategy is the difference between marketers filling their businesses with new leads and those who scratch their head and ask this question:

“Why isn’t my content working?”

I often speak to business owners who have already produced some great, audience-specific content, but aren’t sure what to do next.

So, to make sure you get your content strategy right from the start, my team and I have put together a new guide called “Content… Now What?”

It contains step-by-step advice for getting your marketing content working harder to support your business goals. This advice is based on the same processes that are working right now in both my own business and my clients’ businesses.
The way I see it, there’s a big problem with statistics like this one:

61% of customers say they are more likely to buy from a company that delivers custom content (Source: Custom Content Council)

…They make a compelling case, but they’re actually missing a key piece of information.

See, content marketing works, but it’s a process, not an event (this is where a lot of businesses go wrong!) and your success requires a solid strategy.

In fact, strategy is the difference between marketers filling their businesses with new leads and those who scratch their head and ask this question:

“Why isn’t my content working?”

I often speak to business owners who have already produced some great, audience-specific content, but aren’t sure what to do next.

So, to make sure you get your content strategy right from the start, my team and I have put together a new guide called “Content… Now What?”

It contains step-by-step advice for getting your marketing content working harder to support your business goals. This advice is based on the same processes that are working right now in both my own business and my clients’ businesses.

More info:

Published by: James T Noble on May 28, 2014
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Contents

Chapter 1 ……………………… Introduction

Chapter 2 ……………………… The JTN Content Process

Chapter 3 ……………………… 6 Steps To An Efective Inbound Marketing Strategy

Chapter 4 ……………………… Key Takeaways



Introduction

61% of customers say they feel better about a company that delivers custom content
and are more likely to buy from that company (Source: Custom Content Council).

In fact, a strong inbound marketing strategy more than doubles average website
conversion rates (Source: State of Inbound Marketing Report 2013).

So, you know content works. And maybe you’ve already produced some valuable,
original content for your business…

Now what?

Publishing some great, audience-specifc blog posts is a good start, but you’re not going
to get results from that alone.

Content marketing is a process, not an event (this is where a lot of businesses go wrong!)
and your success requires a solid strategy.

And that’s why we’ve created this guide…

• This guide is for you IF… You know you should be using content to grow your
business but don’t know where to start

• This guide is for you IF… You don’t want to create content for the sake of
creating content (aka. you want to be heard without just adding to the noise)

• This guide is for you IF… You know your existing content could be working
harder to bring you more leads and enquiries

Bottom line: if you’re looking for a silver bullet fx, content marketing ain’t it.

BUT, if you’re ready to do the work it takes to grow your business with a predictable
stream of leads then the step-by-step strategy outlined in this guide will help you.
JTN’s Content Marketing Process

My team and I are regularly produce quality content pieces to share our marketing
expertise. This is the process we use to create the kind of valuable content that our
audience is looking for…
Define Your Audience

Who?

Before you begin producing content for your audience, you need
to consider exactly who you’re speaking to. Ask yourself the
following questions:

• What experience level do they have?
• What language do they use?
• Are they familiar with industry jargon?
• Do they need complicated concepts translated into plain language?

MISTAKE: Assuming knowledge on the part of your reader and using terminology that
goes above their heads.  
 
FIX: Write the way you would speak - as a person to a person (not as a business!)
What?

You can’t be all things to all people. As Michael Dell said, “this is a thing of the past…”
Instead, you need to determine what your BEST prospects care about and identify a
common need. Then ask yourself how your expertise can meet that need.

To fnd out what your prospects care about, visit forums and social media groups and
scour through FAQs. Find our what keywords your audience is searching for and
identify what topics best refect your expertise.

MISTAKE: Catering your content to too broad an audience means you risk diluting your
expertise and miss opportunities to build your industry authority.

FIX: Better to publish content that 100 of your ideal prospects LOVE than to publish
content that 1,000 people only kinda sorta like.


Where?

Approximately 46% of online users rely on social media when making a purchase
decision. (Source: Nielsen)

We know that social media is an efective channel for engaging with prospects where
they’re already spending time. BUT, that doesn’t mean you need to be using every social
media platform. In fact, not every platform will be right for your business (this is where
a lot of people waste time trying to “fnd” their audience).

In reality you need to show up where they’re already spending their time. Ask yourself
which channels your prospects are already using and searching for information on.
Then determine which of these channels will be most efective for reaching prospects at
each stage of their buying journey?

For instance, you might fnd that Facebook is a great platform for content that attracts
prospects and sends them to your website. It may be that your blog is the best place to
nurture these prospects into leads and then emails are most efective for turning leads
into customers.

MISTAKE: Using social media for the sake of using social media (this is a quick way to
waste valuable time and money). 
 
FIX: It only makes sense to show up on the social networks that your audience is already
spending their time on (not just using Facebook or LinkedIn or Pinterest because you
think you “have to”!)


Establish Your Goals

You may know that the “results” of content marketing can be
difcult to measure, at least when compared to traditional
advertising and expecting instant ROI from your content eforts
is a big mistake (more on that shortly).

But, knowing what you want to achieve is key to an efective content
strategy.

(After all, the purpose of a content strategy is to support certain business goals…)

If you’re just starting out with content marketing, or just starting to get serious about it,
then start with a few manageable goals to begin with. These can always be changed and
expanded on with each content campaign you create.

Consider what you want to achieve in the following three areas:

1. Engagement
2. Sales
3. Lead generation

For instance, your goals could include any of the following:

• Earning more opt-ins
• Establishing industry authority
• Increasing engagement on social channels
• Increasing blog trafc
• Boosting organic website trafc
• Reducing paid ad spend
• Establishing thought leadership in your niche
• Increase conversions from website visitors to customers
• Getting more enquiries via the website

Once you’ve determined what, specifcally, you want your inbound marketing eforts to
achieve, you’ll be in a strong position to establish the metrics that matter most to you.

Say your goal is to increase trafc to your business’ blog, for example, then metrics like
‘total visits’, ‘percentage of new visits’ or ‘visits from search engines’ will be more
important than engagement indicators such as ‘comments’, ‘likes’ or ‘shares’.
Create A Content Plan

There are three key elements to creating a strong content plan:

1) First, assess your resources…

Take a realistic look at the manpower, existing materials and resources
at your disposal and time that you can commit to your content strategy.  
 
This is the frst critical step in creating a content plan, but many new content
marketers overlook it… And end up spreading themselves too thin and getting
frustrated when their marketing eforts sufer (or, more often, just don’t work!)


2) Then, plan your content pieces…

After defning your audience and assessing your resources, you should already have
ideas about the type of content your audience is looking for and how your expertise
can be channeled to meet those needs.  
 
Now, it’s time to plan specifc content pieces. For each content piece, clearly outline
the following:

• Objective
e.g. “to increase on-site engagement”

• Content Type
e.g. “blog post”

• Channel
e.g. “website blog and social media promotion”

• Structure
e.g. “3-part blog post series”

• Frequency
e.g. “one post every two days for a week”

• Topic
e.g. “Email marketing dos and don’ts”

• Tone
e.g. “conversational but authoritative”

• Desired Action
e.g. “comments and shares”

• URL
e.g. “www.YourWebsite.com/Blog-Post-Topic"

• Resources
e.g. Keep a list of URLs and other resources that may contain helpful
background/reference information on the topic 
 
Quick win: What resources do you already have that you can leverage (i.e. have
you produced training that you can repurpose, do you have in-house experts)?


3) Then, create an editorial calendar

Organize your planned content pieces by documenting them in an editorial
calendar. By sticking to this calendar of internal deadlines and publishing deadlines,
you will keep your team on-schedule, your resources organized and your content
eforts consistent. 
 
Hint: Your editorial calendar doesn’t have to be complicated. Start simple by
creating an Excel or Numbers spreadsheet with columns labelled “content type”,
“topic”, “audience”, “assignee”, “draft deadline” and “publication date”.




Promote Your Content

Without promotion, all of the efort that you’ve put into
creating your content is wasted. There are plenty of rookie
marketers who hear about the power of “inbound” and think
“great, with this content I’ll have people queuing up for my
advice!”

And, they’re not technically wrong… Great content will attract more of your best
prospects.

BUT, that content won’t get in front of the right people by itself (at least not at frst).  
 
So, it’s up to you to maximize the reach of your content pieces through free and paid
channels. Here are just a few examples of ways to promote your content and ensure that
you “get found” by the people that matter most to your business:

1) Free & earned distribution:

• Promote your content via (relevant!) social channels
• Submit share-worthy content (such as infographics) to content aggregators
• Reaching out to infuencers, editors and journalists can result in your content
gaining organic exposure on heavily trafcked websites
• Guest post for infuential websites
• Interview other bloggers - by featuring them on your website, you can double the
reach of your post as they promote it across their networks
• Submit your site to google, claim Google authorship and ensure that you’re getting
credit for every post you publish
• Optimize your social posts with relevant #hashtags
2) Paid distribution:

• Social Media Ads
• Promoted social posts and native advertising (i.e. your content appears seamlessly
in your prospects’ News Feeds)
• Paid Stumbles (StumbleUpon can be a great source of trafc for certain industries)
• PPC (Promote your content using Google AdWords or Bing Ads)
• Press Releases (these can also boost your organic search rankings)
• Paid advertorials from sites like Outbrain, OneSpot and Adblade



Extend your content’s reach…

I often speak to clients who have already produced great content, but it’s sitting there
just gathering dust. The best way to maximize the reach of this content is to break it up
into smaller, focused content pieces.

EXAMPLE: If you’ve run a webinar in the past, you can use your notes to create a short,
focused blog post on the subject. You can do the same with sections of your
whitepapers and even use shorter, repurposed content pieces to promote your longer
guides (i.e. turning a chapter of your guide into a blog post or infographic).

TIP: People love to read and share content with catchy headlines and content that is
easily digestible, such as lists and cheat sheets. This is also a great way to “spoon feed”
your content to people who may have downloaded your guide to read at a later date
(and forgotten about it in the meantime).


Measure

As we covered earlier, expecting instant ROI from your content
marketing is one of the biggest mistakes you can make. But it IS
important to monitor how well your content is supporting your
original goals and and optimize your content accordingly.

In step 2, we discussed the importance of determining your campaign
goals and choosing the success metrics most relevant to your content campaign
goals. It’s important to monitor these metrics to determine what’s working for you and,
importantly, what isn’t.

If you notice that one of your blog post topics is getting more interaction and
engagement than others, for example, it’s worth creating more content around that
focussed topic. In this way, your key metrics can inform your broader content eforts,
allowing you to optimize you content marketing to better respond to the needs of your
target audience and reach your campaign goals more efciently.

Remember, content marketing can (and does) work, but it requires consistency and a
“groundswell” of both content and interaction before you start seeing results. This is
why it’s so important to set realistic goals from the get go…  
 
And, trust me, with persistence, your eforts will pay of.





Optimize

Content is never a one-and-done efort, so take what works
best from each campaign (i.e. topic, channel or content type)
and expand your content eforts around that.

You can do this as discussed in step 5 - by creating more
focussed topical pieces based on your best-performing
content. You can also of this by repurposing your top-
performing content - turning a guide into an easy-to-understand, sharable infographic,
for example.

If your content isn’t performing as well as you think it could be, then try some of these
“quick wins” for optimizing your content for engagement, shares and action-taking:

• Don’t ramble
• Make it easy to digest
• Vary the length and format of your pieces to see what performs best with your
audience
• Adding bullet points
• Create lists
• Break up long chunks of text to improve readability
• Add a clear call to action


REMEMBER: Adjust Your Goals…

Maybe when you started out, the goal of your content was to increase brand awareness
(looking at success metrics like search engine rankings, social media follows and unique
visitors to your website via your blog)…

As your audience grows, however, your new goals might become more conversion-
oriented (looking at success metrics such as PDF downloads and unique opt-ins).

It’s important to keep in mind that, as your content marketing strategy evolves and your
resource library grows, you’ll need to revise your goals and metrics accordingly.


7 KEY TAKEAWAYS


1. DO set realistic goals. Content is a long-term efort, so set goals that are most
immediately relevant to your business - these can (and will) change as your strategy
evolves.


2. DON’T expect INSTANT ROI (i.e. don’t give to get). Content works, but only if you
put in the efort to produce regular, useful content over time.


3. DO be helpful. Always strive to give your audience genuinely useful content that
responds to their biggest questions, problems and pain points.


4. DON’T cater your content to too broad an audience. This is a common mistake, but
you risk diluting your expertise and missing opportunities to build authority in your
niche.


5. DO promote your content far and wide and make sure that you maximize the reach
of your existing content pieces, too.


6. DON’T create content for the sake of it. If you’ve got nothing to say your prospects
will see right through it. Plan your content in advance and keep publication
consistent with an editorial calendar.


7. DO assess your resources before you begin. Planning to regularly publish huge
content pieces will quickly derail your strategy if you don’t have the resources
(manpower and time) to follow-through.




Would You Like My Team To Personally
Double, Triple
or Even Quadruple
Your Business
...For Free?


From The Desk Of James T Noble
London, England
March 2013

Dear Marketing Consultant,

I’ll cut to the chase.

I’m looking for a “dream” client for whom I can generate outstanding results.

If you’re that client, my team and I will personally work with you one-on-one to help
you double, triple, or maybe quadruple your revenue and/or net proft.

I’ve done it before and I’ll do it again. If you’re the right ft, I’d like to do it for you.

The Cost? ZERO.

Here's why.

The very frst thing I’m going to do for you is personally create a strategic plan to bring
in immediate additional revenue. I call this “Found Money.”

There’s no charge for this and it only takes 45 to 60 minutes for us to do together.

(I’ve grown multiple businesses of my own and consulted for others for well over a
decade - I’ve grown pretty good at fast results.)

At the end of this initial planning session one of three things will happen:

1. You love the plan and decide to implement it on your own. 
 
If this is the case, I’ll wish you the best of luck and ask that you keep in touch to let me
know how you’re doing. Perhaps there will be an opportunity to work together in the
future. 

2. You love the plan and ask to become a client so my team and I can personally help
you execute it and increase your revenue ASAP.

If that’s the case, we’ll knock it out of the park together. Guaranteed.

My team and I will even do most of the heavily lifting for you... we develop strategy,
write copy, produce ads and lots more.

See, every client that has genuinely followed my advice and implemented my material
has got results: tangible business growth, not ‘feel good’ stuf.

3. In the unlikely (and so far unprecedented) event that you feel you wasted your time, I
will send you $500.00 as payment immediately. No questions or fuss. Your time is your
most valuable asset, and I respect that.

It’s that simple. There is no catch.

Think about this... the absolute “worst case scenario” is you get $500 for “wasting”
45-60 minutes of your time.

The best that can happen is we work together one on one to increase sales and proft
multiple times over.

Here’s how it’ll work:

First, we get on the phone together and go over your business.

I take a look at what you’ve got and what you want to achieve going forward.

Once we have those “raw materials”, I help you come up with a strategic plan of action
to immediately increase your revenue and proft.

There are a number of ways I might do this for you.

For example, I might show you how to restructure your service ofering at a diferent
price point, how to create rock solid recurring revenue, how to attract clients from
previously untapped sources, or how to re-visit & reactivate past customers.

And like I said, there’s no charge for this.

So Why Am I Ofering This?

Two reasons:

First: I enjoy it. The campaigns I described above - along with many others - are my
very best work. It makes me happy to see businesses achieve fnancial success as a
direct result of the work I do with them.

Just as a client said to me the other day: “It’s magic when this starts to work!”

Second: It’s how I attract my best clients.

Here’s how that works:

Assuming you’re happy and you want me and the team to plan and execute these
campaigns for you on a regular basis, you’ll probably want to continue working
together long term.

If this is the case, I might invite you to become a consulting client.

Our “fee” is $6,850 a month. But when you think about it, it really doesn’t “cost” you
anything.

Why?

Because I expect to make you a lot more than $6,850 each and every month. MUCH
more.

And if we keep working together over the next 12 months, I’m confdent I can double
your entire business... at a minimum.

How much is THAT worth?

In fact, I can give you a plan to make thousands of dollars of additional revenue
(“Found Money”) during our frst conversation - which is free!

So you’ll see the value by the time we hang up the phone - without ever spending a
dime.

And in case you’re wondering: If you don’t want to become a client, that’s 100% fne.
You won’t get a sales pitch or pressure from me of any kind, ever.

To be clear:
You Find Our Conversation To Be
Incredibly Valuable Or I’ll
Immediately Pay You $500.00
To Compensate You For Your Time.

I’m personally generating a marketing and business-growth plan for you up front (for
free) and then letting you decide for yourself (with no pressure) if you’d like to work
together more.

Plus, I’m taking it one BOLD step further by guaranteeing you’ll fnd this free plan
incredibly valuable - or I’ll pay you $500.00 for the “inconvenience.”

It’s the ultimate try before you buy.

The ONLY reason I can do this is down to the results I’ve achieved for past clients
(almost all of which I still work with, by the way)

The combined decades of experience my team and I hold make sure my clients get
results.

Period.

Consider these:

The company that was at risk of going bankrupt when we started working together. 18
months later they’ve tripled in size.

The company that started from scratch and hit it out of the park with the very frst
promotion we planned for them... over 3000 new customers in less than a month.

The consultant whose business had been fat for years, who quintupled their business
(that’s 5x) after engaging us.

So as you can imagine, whenever I make an ofer like this, I get a LOT of interest.

And that’s why this next part is extremely important:

This Is NOT For Everybody.

I have to be very selective about who I’ll speak with and I’ve got a strict (but
understandable) set of criteria that needs to be met in order for us to proceed.

1. You have to have a solid business already.
This ofer is for people who are up and running already and simply want to go a lot
faster and a lot farther.

2. You must have a steady fow of leads and customers.
You’re advertising, you’re getting consistent trafc to your website or calls to your
business... and you’re making sales. The numbers don’t have to be huge - they’re
probably not where you want them to be (that’s where we come in) but you’re not
starting from scratch. 

3. You must have a database of customers and/or prospects.
Badly neglected databases don’t count. 

4. You MUST follow directions and be prepared to try new things.
After all, if you don’t actually implement the strategy and materials I give you, you
won’t make any money and you’ll quit pretty quickly.

That’s it!

(Incidentally, I’m based in London, England - but I have clients all over the world - so
don’t let that concern you. A large percentage of my clients are in the USA)

Here’s What To Do Next

If you meet the criteria above and would like to talk to me personally about getting you
the kind of marketing and business growth results I’ve already achieved for companies
like yours, then I’ll happily set aside some time for you.

Here’s how the process works:

First, you’ll need to fll in an application. Don’t worry, it’s simple and unobtrusive.

I just need to know some information about your services, get an idea of what you
want to accomplish, and so forth.

Next, Clare or Charlotte from my ofce will contact you to set up a time for us to talk
that’s convenient for us both.

Our frst call will usually be between 45 and 60 minutes.

This is where we really begin to fgure out exactly what you want... and the quickest
way to make it happen.

I’ll review your goals, your services, marketing channels and so forth... and I’ll give you
a plan to bring in money immediately.

If you see the value in becoming client, great! We can talk about whether I think we
could help.

And if you don’t want to become a client - that’s fne too. As I said, I get a lot of interest
from these occasional ofers and more people apply than we can efectively help.

And if you tell me I’ve wasted your time, I’ll send you $500.00 immediately.

(I’ve never had anyone feel like their time was wasted - ever.)

IMPORTANT: Time is a Factor

This consultancy ofer is extremely limited because of the dedicated one-on-one time
needed by me personally in order to provide you with results.

Naturally, it’s impossible for me and my team to work with more than a handful of new
clients at any given time.

So with that said, know that the window of opportunity won’t be open long.

If you feel like this is right for you, click here or visit the link below to apply and let’s
talk:

www.jamestnoble.com/LetsTalk

I’ll speak to you soon,

James T Noble

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