The Myth of 6 Sigma

Fundamentals Fundamentals
3
rd
March 2009, 53
rd
Monthly Seminar
PMI KPCC
Zeeshan Jawaid
Contents
History of 6 Sigma
What is Sigma
What is 6 Sigma What is 6 Sigma
The Cost of Poor Quality
Performance Comparison Performance Comparison
6 Sigma Strategy
The Focus of 6 Sigma
Process Variation
All Sigma Levels
2
Conclusion
(Duration: 50 min)
History of 6 Sigma History of 6 Sigma
In 1980s the Motorola’s management decided to create drastic
i i h i h i li l i d ki positive change in their quality values in order to get a top ranking
in the competitive business market.
ThereforetheCEOof Motorolaof that timeMr BobGalvingavea Therefore the CEO of Motorola of that time Mr. Bob Galvin gave a
track to his company toward a remarkable success voyage.
3
What is Sigma? What is Sigma?
4
What is 6 Sigma?
5
6
What is 6 “Sigma”
7
8
The Cost of Poor Quality (as a % of Revenue) The Cost of Poor Quality (as a % of Revenue)
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Performance Comparison
10
What Do We Know About Our Processes?
11
Key to Improvement
12
DMAIC Road Map
13
6 Sigma Strategy
14
The Focus of 6 Sigma The Focus of 6 Sigma
15
The Focus of 6 Sigma
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Funnel Effect of X’s
17
Practical Application
18
Which business function can Use it ? Which business function can Use it ?
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Process Average is important….
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Variation Reduction
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Variation Reduction
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How do you get 6 Sigma Performance?
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Three dimensions of 6 Sigma Performance g
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Sigma Levels Sigma Levels
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How are we Performing?
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6 Sigma in Perspective 6 Sigma in Perspective
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What does 6 Sigma Process look g
like
29
The 4.5 Sigma Wall
30
Focus on the Customer
31
Companies Employing 6 Sigma worldwide
32
Conclusion
6 Sigma has already been applied to several diversified fields like
Banking, Healthcare, Education, Services delivery and so forth in
order to:
• Cost reduction
• Productivity improvement
• Market share growth
• Customer retention
• Defect reducing
• Cultural change
P d / S i d li
33
• Product/ Service delivery
Thank you Thank you
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