Hướng dẫn sử dụng phần mềm quản lý cửa hàng Shop.ONE Viettel

` Hng dn s dng phn mm qun l ca hng Shop.ONE v2.
6
Hotline h tr sn phm: 19008098 Trang 1/164

TP ON VIN THNG QUN I
TRUNG TM GII PHP CNG NGH THNG TIN V VIN THNG VIETTEL
TRUNG TM GII PHP CNG NG

TI LIU HNG DN S DNG
PHN MM QUN L CA HNG SHOP.ONE

H CH MINH, THNG 05/2014

` Hng dn s dng phn mm qun l ca hng Shop.ONE v2.6

MC LC

TNG TH NG DNG ............................................................................................... 6
1. H THNG WEBSITE (WEB) ......................................................................................................................................................... 6
2. PHN MM QUN L CA HNG SHOP.ONE (CLIENT) ....................................................................................................... 6
A. QUN L MT KHU TI KHON ONLINE ............................................................................................................................... 7
1. I MT KHU TI KHON ONLINE ......................................................................................................................................... 7
2. QUN MT KHU ONLINE .............................................................................................................................................................. 8
B. NP TIN, TR CC PH .............................................................................................................................................................. 8
1. NP TIN VO TI KHON ............................................................................................................................................................ 8
2. XEM LCH S GIAO DCH ............................................................................................................................................................ 11
3. TR PH THU BAO......................................................................................................................................................................... 13
C. HNG DN QUN L CA HNG T XA QUA WEBSITE................................................................................................ 15
1. Cu hnh chi nhnh, kho .............................................................................................................................................................. 15
1.1 Chi nhnh: ............................................................................................................................................................................... 15
1.2 Kho ............................................................................................................................................................................................. 17
2. Qun l bn hng ............................................................................................................................................................................ 18
2.1 Bn hng .................................................................................................................................................................................. 18
2.2 Kho hng .................................................................................................................................................................................. 21
D. HNG DN NHN TIN CHM SC KHCH HNG ............................................................................................................ 26
1. THM DANH SCH KHCH HNG ............................................................................................................................................. 26
2. GI SMS ............................................................................................................................................................................................. 34

2.1 Gi SMS cho nhm to ................................................................................................................................................. 34
2.1 Gi SMS t file excel ........................................................................................................................................................... 37
3. THNG K .......................................................................................................................................................................................... 43
E. CU HNH THNG TIN TI KHON .......................................................................................................................................... 46
1. THIT LP THNG TIN CHUNG ................................................................................................................................................... 46
2. THIT LP ST/ BRANDNAME GI - NHN TIN ................................................................................................................... 47
3. THIT LP TI KHON ................................................................................................................................................................... 52
F. HNG DN S DNG PHN MM QUN L CA HNG ................................................................................................ 54
I. TNG QUAN ...................................................................................................................................................................................... 54
II. CHI TIT TNH NNG ..................................................................................................................................................................... 61
1. RESET MT KHU PHN MM QUN L CA HNG SHOP.ONE ................................................................................... 61
2. THIT LP .......................................................................................................................................................................................... 64
1.1 NHM SN PHM .................................................................................................................................................................. 64
1.2 SN PHM ................................................................................................................................................................................ 69
1.3 DANH SCH KHO .................................................................................................................................................................. 73
1.4 IN TEM SN PHM ................................................................................................................................................................ 77
1.5 N V TNH .......................................................................................................................................................................... 82
1.6 TI KHON .............................................................................................................................................................................. 83
1.7 THNG TIN HA N ......................................................................................................................................................... 87
1.8 TEM SN PHM ...................................................................................................................................................................... 90
1.9 THIT LP MY IN ................................................................................................................................................................ 93
1.10 THIT LP CHUNG ................................................................................................................................................................ 95

3. KHCH HNG .................................................................................................................................................................................... 97
3.1 Nhm khch hng ................................................................................................................................................................. 97
3.2 KHCH HNG .......................................................................................................................................................................... 99
4. KHO .................................................................................................................................................................................................... 103
2.1 NHP MUA .............................................................................................................................................................................. 103
2.2 NHP TR HNG ................................................................................................................................................................. 108
2.3 IU CHUYN ....................................................................................................................................................................... 111
2.4 XUT TR HNG .................................................................................................................................................................. 114
2.5 KIM K .................................................................................................................................................................................. 117
5. BN HNG ........................................................................................................................................................................................ 122
6. BO CO ........................................................................................................................................................................................... 129
4.1 BN HNG THEO HA N ............................................................................................................................................ 129
4.2 NHT K BN HNG .......................................................................................................................................................... 132
4.3 CNG N ............................................................................................................................................................................... 133
4.4 BN HNG THEO SN PHM .......................................................................................................................................... 138
4.5 BN HNG THEO THI GIAN ......................................................................................................................................... 139
4.6 BN HNG THEO NHN VIN......................................................................................................................................... 140
4.7 TN KHO ................................................................................................................................................................................ 141
4.8 NHP XUT TN .................................................................................................................................................................. 142
4.9 NHP KHO .............................................................................................................................................................................. 143
4.10 XUT KHO .............................................................................................................................................................................. 144
4.11 LI NHUN THEO SN PHM ......................................................................................................................................... 145

4.12 LI NHUN THEO HA N .......................................................................................................................................... 146
7. TIN .................................................................................................................................................................................................... 147
5.1 THU CHI .................................................................................................................................................................................. 147
5.2 KT CA .................................................................................................................................................................................... 155
5.3 LCH S KT CA .................................................................................................................................................................. 160
5.4 IU CHNH TIN TRONG KT ...................................................................................................................................... 163


TNG TH NG DNG
Hai phn h chnh ca dch v Shop.ONE: H thng website (Web) v Phn mm qun l ca hng Shop.ONE (Client).
1. H THNG WEBSITE (WEB)
H thng website cho php cc ch ca hng:
- Xem bo co tnh hnh kinh doanh ca ca hng mi lc, mi ni.
- Thc hin cc chng trnh nhn tin chm sc khch hng hiu qu, nhanh chng ti bt k u.
Cc tnh nng c th thc hin trn web:
- Qun l mt khu (Click vo y)
- Np tin, tr cc ph (Click vo y)
- Qun l ca hng t xa qua Website (Click vo y)
- Nhn tin Chm sc khch hng (Click vo y)
- Cu hnh thng tin ti khon (Click vo y)
2. PHN MM QUN L CA HNG SHOP.ONE (CLIENT)
c thit k rt n gin v tin dng, phn mm qun l ca hng Shop.ONE - ci t trn my tnh ti ca hng - gip
ch ca hng qun l chi tit tnh hnh kinh doanh v thc hin cc chng trnh chm sc khch hng hiu qu, c th:
- Qun l tnh hnh hng ha tn kho
- Qun l doanh thu bn hng ca ca hng, ca khch hng, ca nhn vin
- Qun l cc khon thu chi ti ca hng
- Qun l cc chng trnh chm sc khch hng v o lng hiu qu mang li
Click xem Hng dn s dng Phn mm qun l ca hng.

A. QUN L MT KHU TI KHON ONLINE
1. I MT KHU TI KHON ONLINE

B1: Ti giao din ng nhp,
chn i Mt Khu
B2: Nhp tn ng nhp,
mt khu c, mt khu mi,
m bo v. Chn Cp nht.
Lu : mt khu ti thiu
phi c 6 k t.

2. QUN MT KHU ONLINE
- Dng ST ng k ti khon son tin vi c php MK gi 6000. H thng s gi tn ng nhp v mt khu mi v
cho khch hng.
- Ph: 500 / SMS

B. NP TIN, TR CC PH
1. NP TIN VO TI KHON
Chc nng ny dng np tin vo ti khon ca ch a im (np qua th co) m bo s d c th s dng dch
v.
Cc bc thc hin nh sau:

B3: Mn hnh s hin th
thng bo i mt khu
thnh cng. Bn c th ng
nhp vi mt khu mi.

B1: ng nhp vo h thng
bng vai tr qun tr ch a
im.
B2: T thanh Menu Ti
khon, chn Np tin.

B3: mua th co ca mng
Viettel, in y thng
tin bao gm:
S seri: L s seri in trn
th co Viettel
M th Viettel: L m th
co pha di lp trng bc
M kim tra: Ch a im
in ng theo m captcha
hin th ngay pha di.
B4: n nt Xc nhn np,
nu m th co, m seri v
m kim tra l ng, h
thng s hin th thng bo
np tin thnh cng v ch
a im s nhn c thm
tin vo s d ti khon.
Lu : dch v khng h
tr ly li tin np vo
h thng.

2. XEM LCH S GIAO DCH
Chc nng ny cho php ch a im xem bo co thng k nhng ln np tin vo h thng.

B1: chn Ti khon chn
Np tin chn Lch s
giao dch

B2: chn OK. File excel lch
s giao dch s c ti v
my tnh ch a im

3. TR PH THU BAO
Cc bc thc hin nh sau:

B1: Chn Np tin -> Tr
ph thu bao.

B2: Chn gi cc, chi
nhnh v thi gian s dng
Chn Xc nhn thanh
ton. H thng s t ng
sinh ra m s dng. Dng
m ny nhp vo phn mm
tip tc s dng.

C. HNG DN QUN L CA HNG T XA QUA WEBSITE
1. Cu hnh chi nhnh, kho
1.1 Chi nhnh:
Lu : khng th xa chi nhnh to.

B1: Chn Menu Cu hnh.
B2: chn Chi nhnh
Thm mi

B3: Nhp thng tin chi
nhnh Lu li
Lu : ch c gi ShopM
v ShopL mi c thm
mi chi nhnh

1.2 Kho
Lu : khng th xa kho to.

B1: Chn Menu Cu hnh.
B2: chn Kho Thm mi

2. Qun l bn hng
2.1 Bn hng
Gip doanh nghip xem bo co bn hng, bo co thu chi mi lc, mi ni, chi tit n tng sn phm, tng khch
hng, tng nhn vin.

B3: Nhp thng tin chi
nhnh Lu li
B1: Chn Menu Bn hng.

B2: chn loi bo co mun
xem trong danh mc bo
co bn tay tri.

B3: in vo cc thng tin
cn lc tng ng. V d:
xem bo co theo ha
n, c th lc theo cc
thng tin: ngy thng, chi
nhnh, nhn vin, khch
hng, s ha n.
B4: Chn Xem. Nu mun
xut bo co, chn Xut
Excel.

2.2 Kho hng
Gip doanh nghip qun l xut nhp tn kho mi lc mi ni.
iu chuyn kho

B1: Chn Menu Kho hng.
B2: Chn iu chuyn
kho.

B3: Chn chi nhnh xut +
nhn, kho xut + nhn,
ngy iu chuyn.

B4: Nhp danh sch sn
phm: nhp M sn phm
nhn Enter, thng tin v
sn phm s xut hin
trong danh sch.
B5: Nhp s lng cn iu
chuyn cho mi loi sn
phm
Lu : Nu s lng sn
phm cn iu chuyn
trong kho xut = 0 th sau
khi nhn Enter, thng tin v
sn phm cng s khng
xut hin trong danh sch.

B6: Chn Lu li. Mn hnh
s hin thng bo chuyn
kho thnh cng

Bo co kho

B1: Chn Menu Kho hng
B2: Chn Bo co kho
chn loi bo co mun
xem trong danh mc bo
co bn tay tri.


B3: in vo cc thng tin
cn lc tng ng. V d:
xem bo Tn kho, c th
lc theo cc thng tin: m
sn phm, Tn sn phm,
Kho, Nhm, thi gian tn
kho.

D. HNG DN NHN TIN CHM SC KHCH HNG
1. THM DANH SCH KHCH HNG
Bc 1: Download template mu

B4: Chn Xem. Nu mun
xut bo co, chn Xut
Excel.
B1: Chn Khch hng

B2: Chn Thm khch
hng t Excel.
B3: Chn Download
template mu

B4: Chn Lu tp tin
chn OK
B5: M file excel va
download, nhp danh sch
khch hng vo file ny

Lu :
o Ct ST l bt buc nhp, cc ct khc c th b trng.
o ST nhp vo c th b s "0" u, hoc thay s "0" bng "84". V d: bn c th nhp 0979999999
hoc 979999999 hoc 84979999999.
o Khng thay i nh dng ca file template. Nu chp d liu t file khc sang, lu khi dn chn
"Paste Special".
Bc 2: Thm nhm khch hng

B1: Chn Khch hng
B2: Chn To nhm mi

B3: Nhp Tn nhm, Ghi
ch Chn Thm mi
B4: Nhm va to s xut
hin trong bng Danh sch
nhm.


Bc 3: Upload danh sch khch hng

B1: Chn Khch hng
B2: Chn Thm khch
hng t Excel.

Tm kim khch hng
Chc nng ny cho php ch a im theo di v qun l thng tin chi tit v khch hng.
B3: n Browse, chn file
excel va cp nht bc 1
Chn Nhm Chn
Thm

B4: H thng s tr kt qu
s lng upload thnh
cng, s lng tht bi,
nguyn nhn. Ch a im
c th click vo Xem danh
sch thm tht bi xem
danh sch cc thng tin
khch hng khng th
cp nht ln h thng.


B1: Chn Khch hng
B2: Nhp thng tin cn tm
Chn Tm kim Danh
sch khch hng cn tm s
xut hin trong bng bn
phi

2. GI SMS
2.1 Gi SMS cho nhm to

B1: Chn Gi SMS
B2: Ti mc Danh sch
nhm, nh du vo nhm
cn gi tin, chn Gi SMS
cho tp khch hng ny.

Tiu : Tn ca chng trnh do ch a im t tn (VD : Khuyn mi ngy 02/09/2013).
S hin th trn my ngi nhn: L ST hin th khi tin nhn gi i.
Ni dung: L ni dung SMS m ch a im mun gi i. Ch a im nhp ni dung bng ting Vit khng du.
Thi gian p dng: T ngy/ti ngy. y l khong thi gian p dng KM ca ch a im, code KM ch c gi tr
trong khong thi gian ny. Ch a im nhn vo biu tng lch la chn thi gian.
Lu ni dung trn lm mu: Lu ni dung tin nhn va nhp lm mu s dng sau ny.
Ngy gi/ Gi tin nhn vo thi im: L ngy m ch a im mun gi thng bo. Ch a im nhn vo biu
tng lch la chn thi gian.
Loi chng trnh: Thng bo hoc Khuyn mi. Khuyn mi s c km m code trong ni dung tin nhn.

B3: To ni dung

B4: Kim tra li danh sch
ngi nhn Chn Gi
SMS cho tp khch hng
ny

2.1 Gi SMS t file excel

B5: Chn Xc nhn
B1: Chn Gi SMS

B2: Chn Gi SMS t file
excel
B3: Chn Download
template mu

B4: M file excel va
download, nhp ST, H
tn khch hng, Ni dung
cn gi cho tng khch
hng vo file ny.
Lu :
Ct ST, Ni dung l bt buc nhp, cc ct khc c th b trng.
ST nhp vo c th b s "0" u, hoc thay s "0" bng "84". V
d: bn c th nhp 0979999999 hoc 979999999 hoc 84979999999.
Khng thay i nh dng ca file template. Nu chp d liu t file
khc sang, lu khi dn chn "Paste Special".


B5: Chn li Gi SMS t
file excel

B6: Nhp ni dung Chn
Gi SMS
Tiu : Tn ca chng trnh do ch a im t tn (VD : Chc mng
nm mi 2014).
S hin th trn my ngi nhn: L ST hin th khi tin nhn gi i.
Ngy gi: L ngy m ch a im mun gi thng bo. Ch a im
nhn vo biu tng lch la chn thi gian.
Chn file excel: n Browse, chn file excel va cp nht Bc 4.

B7: Chn Gi SMS cho s
hp l
B8: Chn Xc nhn

3. THNG K
T thanh Menu chnh ca chng trnh, tab Chm sc khch hng, chn Gi SMS, chn Thng k.

Danh sch chng trnh thc hin
Danh sch chng trnh thc hin l ni lu tr thng tin v cc t gi tin thng bo m ch a im thc hin.

B1: Chn Gi SMS Chn
Thng k

B2: Chn Tn chng
trnh cn xem thng k

B3: Chn Xem thng tin
chi tit
B4: Chi tit chng trnh s
hin th

E. CU HNH THNG TIN TI KHON
1. THIT LP THNG TIN CHUNG
H tr ch a im thay i cc thng tin in khi ng k ti khon

B1: Chn Cu hnh
B2: Chn Thng tin chung
B3: Thay i thng tin
Chn Xc nhn

2. THIT LP ST/ BRANDNAME GI - NHN TIN
H tr ch ca hng thit lp ST nhn tin nhn doanh thu v ST gi tin nhn Chm sc khch hng.
- Tin nhn doanh thu: h tr thm ST nhn tin nhn doanh thu t h thng.
Ch a im c th ty chnh s ln v thi im nhn tin trong ngy.
Hin ti dch v ch h tr thm 1 ST nhn tin nhn doanh thu cho 1 a im.
- Tin nhn Chm sc khch hng:
o H tr thm SThin th khi gi tin nhn. Sau khi thm, cn dng ST nhn tin xc thc, c php DK
Shopone gi 6000 (500 / SMS)
o H tr thm Brandname hin th khi gi tin nhn.
Ch :
i vi ST gi tin:
Hin ti dch v ch h tr thm 5 ST nhn Chm sc khch hng v khng h tr xa / sa ST
ng k.
Sau khi nhn tin xc thc, 15' sau ST va thm mi xut hin trong mc gi tin.
i vi Brandname gi tin:
Ph khai bo v ph duy tr Brandname c tm thu khi ng k v s hon li nu b t chi.
Ph khai bo Brandname: Viettel (0 VN), Mobifone (0 VN), Vinaphone (50.000 VN).
Ph duy tr Brandname (hng thng): Viettel (0 VN), Mobifone (0 VN), Vinaphone (50.000 VN).
Brandname c th s dng sau 60 pht k t lc c ph duyt
B3: Mn hnh s hin
thng bo cp nht thnh
cng

B1: Chn Cu hnh

B2: Chn Tin nhn

B3: Ti mc Tin nhn
doanh thu, thm ST
Ty chnh thi gian v s
ln nhn tin Chn Xc
nhn
B4: Ti mc Tin nhn
Chm sc khch hng,
chn Thm s in
thoi/ Brandname gi
tin nhn
Lu : b qua bc ny
nu ch cn gi tin
bng u s mc nh
ca dch v
0979709898

B5: Chn thm ST hoc
Brandname gi tin
Nhp ST hoc
Brandname tng ng
Chn Lu li
Lu :
1. ST/ Brandname ng k gi tin phi thuc s hu ca
ch ca hng. Ch ca hng phi chu trch nhim cho mi
khiu ni v vn pht sinh do dng s khng thuc s
hu ca mnh.
2. Nu ng k ST gi tin, sau bc 5, h thng s gi tin
nhn v ST va ng k, yu cu ch ca hng nhn tin xc
nhn, c php tin nhn l DK SHOPONE gi 6000 (500
/SMS). Nu c php xc nhn thnh cng, ST s c
hin th trong phn Tin nhn CSKH v nh du nhn tin
xc nhn Nhng 15' sau ST va thm mi xut hin trong
mc Gi SMS.
3. Brandname c th s dng sau 60 pht k t lc c ph
duyt.


3. THIT LP TI KHON
H tr ch a im to v qun l cc ti khon c quyn ng nhp thao tc trn h thng.

B1: Chn Cu hnh
B2: Chn Ti khon

B3: Nhp thng tin Chn
Lu li

B5: Nhp ST gi tin
Chn Lu li.
Lu :
1. Quyn ch chi nhnh: ch
c php gn quyn
qun l 1 chi nhnh.
Cc chc nng c th s
dng: bn hng, kho
hng, khch hng, cu
hnh (d liu ch gii hn
trong chi nhnh qun l).
Khng c s dng
chc nng gi SMS v
np tin.
2. Quyn i l: c php
gn quyn qun l
nhiu chi nhnh. Cc
chc nng c th s
dng: bn hng, kho
hng, khch hng, cu
hnh (d liu ch gii hn
trong chi nhnh qun l).
Khng c s dng
chc nng gi SMS v
np tin.


F. HNG DN S DNG PHN MM QUN L CA HNG
I. TNG QUAN
Phn mm Qun l ca hng Shop.ONE - bn client ci t trc tip trn my tnh t ti ca hng - vi giao din thn
thin, d s dng, h tr bn hng nhanh chng, tin li.

Cc tnh nng chnh:


Thit lp:
- H tr to v qun l
sn phm.
- H tr thit lp kho,
thng tin tem sn
phm, ha n, my in.
- H tr to v qun l ti
khon ng nhp phn
mm.


Kho: h tr qun l n
gin nhng hiu qu vi
y quy trnh t Nhp
mua, Tr hng, iu
chuyn n Kim k.

Bn hng:
- Tt c cc nghip v bn
hng nh nhp sn phm,
nhp thng tin khch
hng, thanh ton, chit
khu, cnh bo hng tn
u c thc hin trn
cng mt mn hnh bn
hng, c th d dng thao
tc m khng mt thi
gian di chuyn gia cc
mn hnh.
- C th bn hng ngay c
khi kt ni Internet gin
on. D liu s c t
ng ng b khi Internet
kt ni tr li.


Bo co
- H thng bo co trc
quan, khoa hc, cung
cp cho ch ca hng
ci nhn ton din v
hiu qu kinh doanh, chi
tit n tng sn phm,
ha n, nhn vin...
- Qun l kho hiu qu
thng qua cc Bo co
Tn kho, Nhp/ Xut
kho...


Tin: H tr qun l ngun
tin lu chuyn gia cc ca
trc bn hng ca nhn
vin.


Khch hng: H tr qun
l thng tin khch hng
hiu qu


II. CHI TIT TNH NNG
1. RESET MT KHU PHN MM QUN L CA HNG SHOP.ONE
c dng khi khch hng qun mt khu ng nhp Phn mm Qun l ca hng Shop.ONE

B1: Truy cp
shopone.com.vn chn
Cu hnh Chn Ly m
xc thc Nhp mt khu
ng nhp ti khon online
Nhp m kim tra
Chn Ly m xc thc


Lu : mi m xc thc
to ra ch c s dng
01 ln v ch c thi hn
s dng ti a trong 10
pht

B2: Mn hnh s hin th M
xc thc.


B3: Ti bng ng nhp
phn mm, chn Qun
mt khu.

B4: Nhp m xc thc, Mt
khu mi Chn Xc
nhn


2. THIT LP
1.1 NHM SN PHM
Gip phn chia cc sn phm trong ca hng thnh cc nhm d qun l, v d nhm Qun Jean, nhm o S mi


B1: Chn Thit lp
Danh sch Nhm sn
phm

B2-1: Chn Thm mi
thm tng nhm hng. Cc
thng tin bt buc nhp:
tn nhm, m nhm. M
nhm s c sinh t ng
khi nhp tn nhm Chn
Lu li hon tt


B2-2: C th Chn Nhp t
Excel thm nhiu nhm
hng cng lc Chn Ly
file mu

B3: M file excel va
download, nhp thng tin
Tn nhm, M nhm


Lu :
1. chnh sa thng tin
nhm hng c, Chn
Sa
2. xa nhm hng
c, Chn Xa

B4: Chn Nhp t Excel
Chn file excel bc 3
Chn OK


1.2 SN PHM
Gip to ra cc sn phm a vo kinh doanh.

B1: Chn Thit lp
Danh sch Sn
phm

B2-1: Chn Thm mi
thm tng sn phm.
Cc thng tin bt buc
nhp: tn sn phm, m
nhm, gi nhp, gi bn
l, gi bn s Chn Lu
li hon tt


Excel thm nhiu sn
phm cng lc Chn Ly
file mu

B3: M file excel va
m sn phm, tn sn
phm, m nhm, gi nhp,
gi bn l, gi bn s


B4: Chn Nhp t Excel
Chn file excel bc 3
Chn OK


1.3 DANH SCH KHO
Gip qun l danh sch cc kho ca ca hng, ca hng ca bn hng bao nhiu kho hy to trn phn mm by nhiu
kho tng ng.


B1: Chn Thit lp
Danh sch Danh sch
kho

B2: Chn Thm mi

B3: Nhp Tn kho (a ch,
S in thoi khng bt
buc) Chn Lu li
Lu :
- Kho c to u tin
s l kho mc nh, bn
khng th Sa hoc Xa
kho ny.
- Nu ca hng c nhiu
kho, bn phi chn 1 kho
lm kho bn, khi xut
bn hoc nhp tr hng,
sn phm s xut/
chuyn t kho ny.

1.4 IN TEM SN PHM
Gip thit k cc tem sn phm km m vch, gi bn dn ln sn phm.


B1: Chn Thit lp
Danh sch In tem sn
phm

B2: Nhp thng tin tm
kim Sn phm Chn
Tm kim iu chnh s
lng tem mun in hoc
xa nhng sn phm khng
cn in

B3: Chn Thit lp iu
chnh loi giy, kh giy, l
giy Chn Lu

B4: Chn Xem trc
Nu bn in chun, chn
biu tng my in in
tem
Lu : kim tra kt ni vi
my in trc khi s dng
ch nng ny (tham kho
thm phn Thit lp my
in).


1.5 N V TNH

B1: Chn Thit lp
Danh sch n v tnh

1.6 TI KHON
Gip thit lp v phn quyn cho cc ti khon ng nhp.

B2: Chn Thm mi
Nhp tn n v tnh cn
thm Chn Lu li.

Sau khi khai bo n v
tnh, bn c th dng n
v tnh ny khi nhp sn
phm

Lu : hin th n v
tnh khi nhp sn phm,
ti Thit lp Thit lp
h thng Thit lp
chung, nh du vo
Hin th n v tnh ca
sn phm



B1: Chn Thit lp
Danh sch Ti khon

B2: Chn Thm mi
nhp ti khon, tn, nhm,
mt khu Chn Lu li
Lu :
Thu ngn: ch c
th tin hnh cc thao
tc: bn hng, nhp tr
hng, kt ca, xem bo
co bn hng theo ha
n, tn kho.
Admin: tin hnh
c tt c cc thao tc.


1.7 THNG TIN HA N
Gip thit lp cc thng tin chi tit v a im in trn ha n.


B1: Chn Thit lp
Thit lp H thng
Thng tin ha n

B2: Nhp cc thng tin: Tn
ca hng, a ch, in
thoi, Ghi ch Chn Lu
li

1.8 TEM SN PHM
Gip ty chnh thit k tem sn phm, a im c th chn cc thng s hin th trn tem (tn cng ty/ nhn hng, tn
sn phm, gi). (Tham kho thm mc In tem sn phm)
Thit k mc nh ca 1 tem sn phm:

- Tem mu:

Tem chun Khng in m hng Khng in gi


B1: Chn Thit lp
Thit lp H thng
Thit lp tem sn phm

B2: Ty chnh cc thng s
hin th Chn Lu li

1.9 THIT LP MY IN
Gip kt ni phn mm vi my in in ha n, in bo co.


Chn Thit lp Thit
lp H thng Thit lp
my in Chn ng dn
Chn s ha n trong 1
ln in Chn Lu li

1.10 THIT LP CHUNG

Chn Thit lp Thit
lp H thng Thit lp
chung

Cc tnh nng trong phn
thit lp ny:
- Chn cho php ng b
- Cnh bo hng tn.
- Sao lu d liu.
- Bt chc nng cng n
- Cho php bn hng m
- Cho php lm trn s tin
trn ha n
- Hin th n v tnh sn
phm
- In m/ tn/ n v tnh
sn phm trong ha n.
- Cho php thay i gi bn
hng
- Thit lp thi gian nhc
ngy sinh
Sau khi thit lp xong, chn
Lu

3. KHCH HNG
Gip to v qun l danh sch khch hng.
3.1 Nhm khch hng
Gip to ra cc nhm khch hng khc nhau tin cho vic qun l v chm sc.

B1: Chn Khch hng
Nhm khch hng

B2: Chn Thm mi
Nhp Tn nhm. C th
thm ghi ch r hn v
c im ca nhm Chn
Lu li

3.2 KHCH HNG
Gip to danh sch khch hng.

B1: Khch hng Khch
hng

B2-1: Chn Thm mi
thm tng Khch hng.
Nhp thng tin khch hng:
S in thoi, nhm. Cc
thng tin cn li (H v
Tn, a ch, email, gii
tnh) th thm vo
tin cho vic qun l v
chm sc Chn Lu li
hon tt


Excel thm nhiu
Khch hng cng lc
Chn Ly file mu

B3: M file excel va
khch hng: S in thoi,
nhm. Cc thng tin cn li
(H v Tn, a ch, email,
gii tnh) th thm vo
tin cho vic qun l v
chm sc


B4: Chn Nhp t Excel
Chn file excel bc 3
Chn OK


4. KHO
2.1 NHP MUA
Khi cn nhp hng vo kho bn dng tnh nng ny.


B1: Chn Kho Nhp
mua

B2: S phiu c t tn
t ng. Chn kho nhp,
ngy nhp

B3: Nhp m sn phm
Nhn Enter. Sau khi c m,
cc thng s khc (tn sn
phm, s lng, gi nhp,
gi bn) s hin th t
ng. Ngi dng c th
iu chnh li cc thng s
ny Chn Lu


Ngi dng cng c th
nhp mua bng file excel:
chn Nhp t Excel
Chn file Chn OK


2.2 NHP TR HNG
Khi khch hng n tr li cc hng ha mua, bn dng tnh nng ny


B1: Chn Kho Nhp tr
hng

B2: S phiu c t tn
t ng. Nhp s ha n
(cn nhp chnh xc hoc
chn s ha n t danh
sch gi ) Danh sch
cc sn phm bn trn
ha n s c hin th,
in s lng tr vo dng
tng ng Chn Lu

Lu : sn phm nhp
tr hng s t ng
chuyn v kho bn (xem
li phn Thit lp
Danh sch Danh sch
kho)


2.3 IU CHUYN
Gip qun l vic lun chuyn hng ha gia cc kho.


B1: Chn Kho iu
chuyn

B2: Nhp cc thng tin: kho
xut, kho nhp, ngy iu
chuyn Nhp m sn
phm, nhn enter Sau
khi c m, cc thng s
khc (tn sn phm, s
lng, gi nhp, gi bn) s
hin th t ng Chn
Lu

Lu : nu s lng iu
chuyn ln hn s lng
thc t, khi kim k, s
lng trong kho xut s
hin th gi tr m.


2.4 XUT TR HNG
Gip qun l hng ha c xut ra t kho tr li nh cung cp.


B1: Chn Kho Xut tr
hng

B2: S chng t c t
ng t tn.
Nhp cc thng tin: ngy
xut, kho xut Nhp m
sn phm hoc nhp s
phiu nhp mua nhn
enter Sau khi c m, cc
thng s khc (tn sn
phm, s lng, gi nhp,
gi bn) s hin th t ng
Chn Lu

Lu : nu s lng hng
tr ln hn s lng thc
t, khi kim k, s lng
trong kho xut s hin
th gi tr m.


2.5 KIM K
Gip thng k v iu chnh s lng hng tn trong tng kho.


B1: Chn Kho Kim k
Chn Kho Chn Tm
kim

B2: Nhp cc thng tin cn
lc: thi gian nhp kho,
m/ tn sn phm, s
lng Chn Tm kim
Danh sch sn phm s
hin th n Chn


B3: Chnh sa li s lng
thc t ca sn phm trong
kho, nhp l do iu chnh
(nu c) Chn Lu


Ngi dng cng c th
kim k bng file excel:
chn Nhp t Excel
Chn file Chn OK


5. BN HNG
Gip ghi nhn li cc giao dch bn hng hng ngy
Giao din mn hnh bn hng nh sau:


B1: Chn Bn hng

B2: Nhp m sn phm
Chn sn phm tng ng
t danh sch gi

B3: iu chnh s lng cn
bn iu chnh gi bn
(nu cn) Nhp % chit
khu hoc s tin chit
khu vo ct tng ng
(nu c)

B4: Nhp thng tin khch
hng (tn hoc s in
thoi)(nu c) lu li
doanh thu t khch hng
.
Nu khch hng c
trong danh sch: mn
hnh s hin th thng
tin khch hng.
Nu khch hng cha c
trong danh sch: mn
hnh Thm khch hng
s xut hin. Nhn vin
bn hng nhp cc
thng tin v khch hng
lu li.

B5: Chn Thanh ton
Nhp m khuyn mi bng
cch n biu tng du +
(nu c) Nhp s tin
tng ng vi phng thc
thanh ton ca khch hng
Nhp ghi ch (nu c)
Chn OK
Lu : nu mun ghi n
cho khch hng th bt buc
phi lu li thng tin khch
hng

B6: mt s thng tin khc
trn mn hnh bn hng:
Cho php bn nhiu ha
n cng lc.
Cnh bo hng tn.
Thng bo sinh nht
khch hng.
Khch hng n hn mua
hng.

6. BO CO
4.1 BN HNG THEO HA N

Gip thng k doanh thu theo ngy, theo ha n, theo nhn vin hoc theo khch hng.


B1: Chn Bo co Bn
hng theo ha n

B2: Nhp cc thng s cn
lc Chn Xem

4.2 NHT K BN HNG
Gip thng k tng quan chi tit tt c nhng ln bn hng.

- Chn Chn Bo co Nht k bn hng .
- Thao tc tng t phn xem Bo co Bn hng theo ha n.


4.3 CNG N
Gip thng k chi tit cng n ca khch hng.


B1: Chn Bo co Chn
Cng n

B2: Nhp tn/ SDT khch
hng cn tm kim Chn
Xem Giao din s hin
th thng tin cng n ca
khch hng

B3: Chn Xem chi tit
cng n, giao din s hin
th bng chi tit Cng n
Chn Thanh ton cng n

B4: Chn Hnh thc thanh
ton:
T ng thanh ton
theo ha n t c n
mi: nhp s tin khch
hng thanh ton, h
thng s t ng tr dn
vo cc ha n khch
hng n theo th t
thi gian.
Thanh ton theo s ha
n: nhp trc tip s
tin thanh ton cho tng
ha n tng ng.
Chn Thanh ton
Chn Lu

4.4 BN HNG THEO SN PHM
Gip thng k doanh thu theo sn phm. theo nhm hng.

- Chn Chn Bo co Bn hng theo sn phm .

4.5 BN HNG THEO THI GIAN
Gip thng k doanh thu theo sn phm theo thi gian.

- Chn Chn Bo co Bn hng theo thi gian .

4.6 BN HNG THEO NHN VIN
Gip thng k tng doanh s ca tng nhn vin.

- Chn Chn Bo co Bn hng theo nhn vin .

4.7 TN KHO
Gip thng k sn phm tn kho.

- Chn Chn Bo co Tn kho .

4.8 NHP XUT TN
Gip thng k s lng tn u k v cui k ca tng kho trong 1 giai on no .

- Chn Chn Bo co Nhp xut tn .

4.9 NHP KHO
Gip thng k sn phm nhp vo kho.

- Chn Chn Bo co Nhp kho .

4.10 XUT KHO
Gip thng k sn phm xut t kho.

- Chn Chn Bo co Xut kho

4.11 LI NHUN THEO SN PHM
Gip thng k li nhun thu v trn tng sn phm.

- Chn Chn Bo co Li nhun theo sn phm .

4.12 LI NHUN THEO HA N
Gip thng k li nhun thu v trn tng ha n.

- Chn Chn Bo co Li nhun theo ha n .

7. TIN
5.1 THU CHI
Gip thng k cc khon thu chi theo ngy, theo l do thu/ chi.


B1: Chn Tin Chn Thu
chi

B2: Chn ngy thng, hnh
thc thu/ chi, l do, s
phiu, khch hng Chn
Tm kim. Danh sch cc
khon thu chi s hin th.
xem chi tit 1 khon
thu/ chi no , chn Xem.
Sau khi xem chi tit c th
tin hng Tr hng, In li
ha n.

B3: Khi c mt khon thu/
chi pht sinh ngoi bn
hng, c th s dng chc
Thm mi thu/ chi tin
nhp s tin vo h
thng:


B4: Chn hnh thc thu
hoc chi, chn l do, nhp
s tin, nhp m t chi tit
Chn Lu li


Trong cc hnh thc thu chi,
c Thu t hng, h tr
cc trng hp khch hng
t cc trc, ly hng sau.
B1: Chn Thm mi thu/
chi tin Chn l do Thu
t hng S phiu s t
ng sinh ra. Nhp cc
thng tin: s tin, ngy
t/ nhn hng, khch
hng, m t Chn Lu
li.

B2: Khi khch hng n
mua hng, tin hnh cc
thao tc bn hng bnh
thng. Trc khi thanh
ton, n phm F5 Mn
hnh s hin bng nh bn
cnh Nhp m phiu thu
Chn OK.

B3: Tin hnh thanh ton
nh bnh thng, s tin
khch hng phi tr s
bng tng tin hng tr i
s tin t hng.

5.2 KT CA
Khi hon tt phin trc bn hng ca mnh, nhn vin bn hng s dng chc nng Kt ca ng phin v bn giao cho
nhn vin khc.


B1: Chn Tin Chn Kt
ca. Mn hnh kt ca hin th
cc thng tin: S tin nhn
t ca trc, s tin thu/ chi
trong ca hin ti

B2: Xem chi tit 1 khon
thu/ chi no , chn Xem.
Sau khi xem chi tit c th
tin hnh Tr hng, In li
ha n.

B3: Sau khi kim tra thng
tin trn mn hnh kt ca,
chn Kt ca gc di bn
phi mn hnh.

B4: nh du () chn
Xut ra cui ca, nhp s
tin ly ra tng ng
Chn Lu li

5.3 LCH S KT CA
Gip thng k cc phin kt ca theo ngy, theo nhn vin.


B1: Chn Tin Chn
Lch s kt ca

B2: Chn ngy, chn nhn
vin Chn Tm kim
Chn Click Xem xem chi
tit tng ca

5.4 IU CHNH TIN TRONG KT
Gip iu chnh s tin mt thc t trong kt cho ng vi thc t.


---------------- THE END ----------------

Chn Tin Chn iu
chnh tin trong kt
iu chnh s tin trong ct
S lng thc t, nhp L
do Chn Lu

Hướng dẫn sử dụng phần mềm quản lý cửa hàng Shop.ONE Viettel

Uploaded by

Document Information

Copyright

Available Formats

Share this document

Share or Embed Document

Sharing Options

Did you find this document useful?

Is this content inappropriate?

Copyright:

Available Formats

Hướng dẫn sử dụng phần mềm quản lý cửa hàng Shop.ONE Viettel

Uploaded by

Copyright:

Available Formats

` Hng dn s dng phn mm qun l ca hng Shop.ONE v2.

You might also like