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SAP Maintenance Strategy for SAP Core Applications

Information for Customers and Partners


SAP AG
J uly 2013
2011 SAP AG. All rights reserved. 2
Release and Maintenance Strategy
Overview for Core Application Releases
2013
*,**
M
a
r
2014 2015 2016
Mainstream Maintenance
2017
This strategy is also valid for add-on applications andSAP enhancement
packages based on the releases above.
Mainstream maintenance
Customer-specific maint.
Customer-Specific
Maintenance
*,**
Customer-Specific
Maintenance
Customer-Specific
Maintenance
*,**
Ext. Maintenance
(+4%)*
Customer-Specific
Maintenance
Ext. Maint.
(+2%)*
M
a
r
M
a
r
M
a
r
SAP CRM 6.0 (SAP CRM 2007),
SAP SCM 5.1 (SAP SCM 2007),
SAP SRM 6.0 (SAP SRM 2007)
SAP ERP 2004, SAP
NetWeaver 2004, SAP SRM 4.0
(SAP SRM 2004), SAP SCM 4.1
(SAP SCM 2004)
*
Ext. Maintenance
(+4%)*
Customer-Specific
Maintenance
SAP SRM 5.0 (SAP SRM 2005)
SAP CRM 5.0 (SAP CRM 2005),
SAP SCM 5.0 (SAP SCM 2005)
Ext. Maint.
(+4%)*
M
a
r
SAP ERP 6.0, SAP CRM 7.0, SAP
SCM 7.0, SAP SRM 7.0, SAP NW 7.3
Extended maintenance +2%
Extended maintenance +4%
Extended maintenance +6%
Customer-Specific
Maintenance
SAP R/3 Enterpri se
47x110, 47x200
SAP R/3 4.6C
D
e
c
2018 2019 2020
TBD
* Overall payment is SAP support fee plus additional fee of 2% or 4% or 6% of the maintenance base per year.
** Extended maintenance included in SAP Enterprise Support without additional fee.
Refer to SAP Note 1648480
for detai ls and restri cti ons
of maintenance extension
to 2020
2011 SAP AG. All rights reserved. 3
Customer-Specific
Maintenance
*,**
Customer-Specific
Maintenance
*,**
*,**
Release and Maintenance Strategy
SAP ERP
SAP ERP 2004
M
a
r
SAP ERP 6.0 Mainstream Maintenance
Customer-Specific
Maintenance
SAP R/3
Enterprise
47x110, 47x200
SAP R/3 4.6C
2013 2014 2015 2016 2017
Extended maintenance +6%
TBD
D
e
c
2018 2019 2020
Mainstream maintenance
Customer-specific maint.
Extended maintenance +2%
Extended maintenance +4%
This strategy is also valid for add-on applications andSAP enhancement
packages based on the releases above.
Refer to SAP Note 1648480
for detai ls and restri cti ons
of maintenance extension
to 2020
* Overall payment is SAP support fee plus additional fee of 2% or 4% or 6% of the maintenance base per year.
** Extended maintenance included in SAP Enterprise Support without additional fee.
2011 SAP AG. All rights reserved. 4
Release and Maintenance Strategy
SAP NetWeaver
SAP NetWeaver 7.0 Mainstream Maintenance
SAP NetWeaver 7.3 Mainstream Maintenance
2013 2014 2015 2016 2017
D
e
c
2018 2019 2020
TBD
Mainstream maintenance
Customer-specific maint.
Extended maintenance +2%
Extended maintenance +4%
This strategy is also valid for add-on applications andSAP enhancement
packages based on the releases above.
D
e
c
Customer-Specific
Maintenance
Refer to SAP Note 1648480
for detai ls and restri cti ons
of maintenance extension
to 2020
Customer-Specific
Maintenance
*,**
M
a
r
SAP NetWeaver 04
* Overall payment is SAP support fee plus additional fee of 2% or 4% or 6% of the maintenance base per year.
** Extended maintenance included in SAP Enterprise Support without additional fee.
2011 SAP AG. All rights reserved. 5
Release and Maintenance Strategy
SAP CRM
SAP CRM 5.0
(SAP CRM 2005)
M
a
r
M
a
r
Ext. Maint.
(+4%)*
Customer-Specific
Maintenance
SAP CRM 6.0
(SAP CRM 2007)
Ext. Maintenance
(+4%)*
Customer-Specific
Maintenance
M
a
r
SAP CRM 7.0 Mainstream Maintenance
Ext. Maint.
(+2%)*
2013 2014 2015 2016 2017
D
e
c
2018 2019 2020
TBD
This strategy is also valid for add-on applications andSAP enhancement
packages based on the releases above.
Refer to SAP Note 1648480
for detai ls and restri cti ons
of maintenance extension
to 2020
Mainstream maintenance
Customer-specific maint.
Extended maintenance +2%
Extended maintenance +4%
* Overall payment is SAP support fee plus additional fee of 2% or 4% or 6% of the maintenance base per year.
** Extended maintenance included in SAP Enterprise Support without additional fee.
2011 SAP AG. All rights reserved. 6
Release and Maintenance Strategy
SAP SCM
SAP SCM 5.0
(SAP SCM 2005)
M
a
r
M
a
r
Ext. Maint.
(+4%)*
Customer-Specific
Maintenance
SAP SCM 5.1
(SAP SCM 2007)
Ext. Maintenance
(+4%)*
Customer-Specific
Maintenance
M
a
r
SAP SCM 7.0 Mainstream Maintenance
Ext. Maint.
(+2%)*
2013 2014 2015 2016 2017
D
e
c
2018 2019 2020
TBD
This strategy is also valid for add-on applications andSAP enhancement
packages based on the releases above.
Refer to SAP Note 1648480
for detai ls and restri cti ons
of maintenance extension
to 2020
Customer-Specific
Maintenance
*,**
M
a
r
SAP SCM 4.1
Mainstream maintenance
Customer-specific maint.
Extended maintenance +2%
Extended maintenance +4%
* Overall payment is SAP support fee plus additional fee of 2% or 4% or 6% of the maintenance base per year.
** Extended maintenance included in SAP Enterprise Support without additional fee.
2011 SAP AG. All rights reserved. 7
Release and Maintenance Strategy
SAP SRM
SAP SRM 5.0
(SAP SRM 2005)
M
a
r
M
a
r
*
Ext. Maintenance
(+4%)*
Customer-Specific
Maintenance
SAP SRM 6.0
(SAP SRM 2007)
Ext. Maintenance
(+4%)*
Customer-Specific
Maintenance
M
a
r
SAP SRM 7.0 Mainstream Maintenance
Ext. Maint.
(+2%)*
2013 2014 2015 2016 2017
D
e
c
2018 2019 2020
TBD
This strategy is also valid for add-on applications andSAP enhancement
packages based on the releases above.
M
a
r
Refer to SAP Note 1648480
for detai ls and restri cti ons
of maintenance extension
to 2020
Customer-Specific
Maintenance
*,**
M
a
r
SAP SRM 4.0
Mainstream maintenance
Customer-specific maint.
Extended maintenance +2%
Extended maintenance +4%
* Overall payment is SAP support fee plus additional fee of 2% or 4% or 6% of the maintenance base per year.
** Extended maintenance included in SAP Enterprise Support without additional fee.
2011 SAP AG. All rights reserved. 8
Disclaimer
This document reflects the status of SAPs release planning as of J uly 2013. It contains only intended
strategies, developments, and/or functionalities of SAPsolutions, applications, and technologies and is not
intended to be binding upon SAP to any particular course of business, product strategy, and/or development;
its content is subject to change without notice.
SAP assumes no responsibility for errors or omissions in this document. SAP does not warrant the accuracy
or completeness of the information, text, graphics, links, or other items contained within this material. This
document is provided without a warranty of any kind, either express or implied, including, but not limited to,
the implied warranties of merchantability, fitness for a particular purpose, or noninfringement. SAP shall
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and does not endorse your use of third-party Web pages nor provide any warranty whatsoever relating to
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2013 SAP AG. All rights reserved. 9
Internal
2013 SAP AG. All rights reserved.
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