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HEALTHCARE

Imaging Services
Chapter 3.3
Repair and Service
Troubleshooting

Document No: DD+DIS033.07E

DOCUMENT CONTROL NOTE:
The controlled version of this document resides on MedNet. Any printed copy of this document is uncontrolled.
Edition 1, Revision 1
03-2011 printed in Germany
Agfa Company Confidential
Document Node ID: 14349766
eq_03-3_troubleshooting_e_template_v06
Copyright 2011 Agfa HealthCare N.V.


DRYSTAR AXYS
Type 5367/100





Purpose of this Document

This document describes the systematic troubleshooting of the printer



Document History

Edition.
Revision
Release
Date
Changes
compared to previous Version 1.0:
1.1 03-2011 Replaced previous list of error codes by error codes of
software 2.1.0_C2.


Referenced Documents

Document Title
DD+DIS261.10E DRYSTAR AXYS SIB11: Software 2.1.0_C2 available


DD+DIS033.07E
Repair and Service
Troubleshooting




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03-2011 Type 5367/100 Agfa Company Confidential

Manufacturer

Agfa HealthCare N.V.


Publisher
Agfa-Gevaert HealthCare GmbH
Tegernseer Landstrae 161
D - 81539 Mnchen
Germany
Copyright 2011 Agfa HealthCare N.V.
All rights reserved.
Technical modifications reserved.
AGFA and the Agfa-Rhombus are trademarks of Agfa HealthCare N.V.

WARNING:
Improper operation or service activities may cause damage or injuries.


INSTRUCTION:
(1) Read the "Generic Safety Directions" document
(see MEDNET GSO => General Info => Agfa HealthCare => Publications =>
Service Manual) prior to attempting any operation, repair or maintenance task on
the equipment.
(2) Strictly observe all safety directions within the "Generic Safety Directions" and on
the product.



NOTE:
To verify the latest version of single documents and of Service Manuals refer to the
Document Type Order List in the GSO library.



DD+DIS033.07E
Repair and Service
Troubleshooting




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LIST OF CONTENTS

1 GENERAL TROUBLESHOOTING PROCEDURE ...................................................................4
2 ERROR CATALOGUE..............................................................................................................5



DD+DIS033.07E
Repair and Service
Troubleshooting




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1 General Troubleshooting Procedure
The troubleshooting procedure depends on the symptom of the fault. Refer to Figure 1:
The online diagnosis has checked
all possible reasons for the fault.
The only possible cure:
To replace a certain module
The online diagnosis has detected,
that more than one possible reason
for the fault exists.
The configured number of cycles
for a certain maintenance action
has been reached.
The online diagnosis was not able to
start up.
A sporadic or persistent film jam
occured.
The image sent from the modality
is not printed. It does not appear
in the printer queue.
The image(s) show stripes, dots,
density or contrast faults.
For more than 5 minutes the printer
shows message
" Please wait selftest proceeding" .
Refer to
table next page.
See also
Troubleshooting
Guide.
See also
Troubleshooting
Guide.
See also
Troubleshooting
Guide.
Refer to IMPORTANT
note next page.
Refer to IMPORTANT
note next page.
Refer to
Troubleshooting
Guide.
refer to
Troubleshooting
Guide.
Refer to
Troubleshooting
Guide.
Refer to
Troubleshooting
Guide.
Refer to
Troubleshooting
Guide.
See MEDNET, GSO Library: Hardcopy - Dry Imagers -
Drystar Axys - Troubleshooting Guide
*
*
*
*
*
*
*
*
MODXX
Please replace module
The online diagnosis has detected a
fault, which still allows printing, however
The print quality is reduced or
The print quality can be reduced in the
near future or
A defective part requires replacement
in the near future
New Error: Exxxxxx
xxxxxxxxxxxxxxxxxxxxxxxxx
New Warning: Wxxxxxx
xxxxxxxxxxxxxxxxxxxxxxxx
New Maintenance: Mx
xxxxxxxxxxxxxxxxxxxxxxxxx
Error
System Failure
Film Jam!
XXXXXXXXXXXXXXXXXXXX
Modality Name Time
Film X of Y
Z %
536733aa.cdr
Please wait
Selftest Proceeding
*

Figure 1


DD+DIS033.07E
Repair and Service
Troubleshooting




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2 Error Catalogue

The error catalogue is part of the device software (file "error.xml").
The print-out supplied here is based on software release 2.1.0_C2
It is also available via browser pages, menu 'Service Engineer tools - List of Errors'


IMPORTANT:
Error codes EXXXXX and WXXXXX (displayed on the local display), are registered in the
infocounter as error codes HCXXXXX. The next pages list the HC codes totether with reason
and cure.
Error codes "MOD XX - Please replace module" are also mapped to an HC code. This HC code
can be looked up in key-operator menu "7 Service Actions - Error Codes".

Depending on attributes for "Type" and "Action" (see error descriptions below) error messages
will be issued as error code or plain text:

Type Action Error message will be issued as
Defect Replace Message "MODXX Please replace module"
Defect See manual Message "EXXXXXX texttext"
Failure None Message "WXXXXXX - texttext"

Accidental None Message "texttext" (e.g. remove film jam)

List of Modules:
MOD Nr.. Spare Part
MOD01 UPPER TRAY W/O TAG READER
MOD02 LOWER TRAY W/O TAG READER
MOD03 / MOD04 UPPER / LOWER PICK UP MODULE
MOD05 THERMAL HEAD
MOD06 OUTPUT MODULE
MOD07 DRUM DRIVE MODULE
MOD08 DEVIL MODULE or DEVIUS MODULE
MOD09 POWER SUPPLY
MOD10 KEYPAD/DISPLAY MODULE
MOD11 INPUT SENSORS MODULE
MOD12 THANOS W/O SDRAM or TYNDALL W/O SDRAM
MOD13 CAM DRIVE MODULE
MOD14 GEAR BOX & BELT
MOD15 SUSPENSION DRIVE MODULE
MOD16 TPH COOLING FAN
MOD17 PUMP & VALVES ASSY
MOD18 RAM MODULE
MOD20 VILIS COOLING FAN


DD+DIS033.07E
Repair and Service
Troubleshooting - Error Codes




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LIST OF ERRORS

MODULE : uppertraymodule
Elabel : No

HC301000 : uppertraymodule.connected
Type Defect
Context E301000
Action SeeManual
Reason XS7 or XS8 not connected
Cure1 Connect XS7 or XS8

HC301001 : uppertray.overruled
Type Failure
Context W301001
Action None
Reason Inputtray overruled (dmax 2.0)
Cure Replace filmpack

HC301002 : uppertray.disabled
Type Failure
Context W301002
Action None
Reason Inputtray disabled
Cure Replace filmpack

HC301003 : uppertraymodule.tagreader
Type Failure
Context W301003
Action None
Reason1 Tag reader not connected
Cure1 Connect tag reader
Reason2 Tag reader defect
Cure2 Replace
Part Tag reader


DD+DIS033.07E
Repair and Service
Troubleshooting - Error Codes




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HC301004 : uppertraymodule.s11
Type Failure
Context W301004
Action None
Reason1 S11 not connected
Cure1 Connect S11
Reason2 Upper tray module defect
Cure2 Replace
Part MOD01

HC301005 : uppertraymodule.s24
Type Failure
Context W301005
Action None
Reason1 S24 not connected
Cure1 Connect S24
Reason2 Upper tray module defect
Cure2 Replace
Part MOD01

HC301006 : uppertraymodule.takeoversensors.working
Type Defect
Context E301006
Action SeeManual
Reason1 S11 and S24 not connected
Cure1 Connect S11 and S24
Reason2 Upper tray module defect
Cure2 Replace
Part MOD01



DD+DIS033.07E
Repair and Service
Troubleshooting - Error Codes




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HC301007 : uppertraymodule.s1
Type Failure
Context W301007
Action None
Reason1 S1 not connected
Cure1 Connect S1
Reason2 Upper tray module defect
Cure2 Replace
Part MOD01

HC301016 : upper.filmcal.required
Type Failure
Context W301016
Action None
Reason Upper tray needs calibration
Cure Perform upper tray calibration

HC301018 : upperTag-unsupported
Type Accidental
Context
Action None
Reason Wrong version in upper tray
Cure Replace filmpack


HC301019 : tag.history.insecure
Type Defect
Context E301019
Action SeeManual
Reason Tag history is corrupt
Cure make Emergency sw install without preserving config



DD+DIS033.07E
Repair and Service
Troubleshooting - Error Codes




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HC301020 : uppertraymodule.s11.flagproblem
Type Failure
Context W301020
Action None
Reason S11 defect
Cure Replace
Part MOD01

HC301021 : uppertraymodule.s24.flagproblem
Type Failure
Context W301021
Action None
Reason S24 defect
Cure Replace
Part MOD01

HC301022 : uppertraymodule.sensors
Type Failure
Context W301022
Action None
Reason1 one of the takeoverdetection sensors is not functioning
Cure1 Remove jam
Reason2 Upper tray module defect
Cure2 Replace
Part MOD01


HC301023 : backside.jam.upper
Type Accidental
Context
Action None
Reason backside jam while printing from upper tray
Cure Insert filmpack correctly



DD+DIS033.07E
Repair and Service
Troubleshooting - Error Codes




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MODULE : lowertraymodule
Elabel : No

HC302000 : lowertraymodule.connected
Type Defect
Context E302000
Action SeeManual
Reason XS9 not connected to lower tray module
Cure1 Connect XS9 to lower tray module

HC302001 : lowertray.overruled
Type Failure
Context W302001
Action None
Reason Inputtray overruled (dmax 2.0)
Cure Replace filmpack

HC302002 : lowertray.disabled
Type Failure
Context W302002
Action None
Reason Inputtray disabled
Cure Replace filmpack

HC302003 : lowertraymodule.tagreader
Type Failure
Context W302003
Action None
Reason1 Tag reader not connected
Cure1 Connect tag reader
Reason2 Tag reader defect
Cure2 Replace
Part Tag reader



DD+DIS033.07E
Repair and Service
Troubleshooting - Error Codes




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HC302007 : lowertraymodule.s2
Type Failure
Context W302007
Action None
Reason1 S2 not connected
Cure1 Connect S2
Reason2 Lower tray module defect
Cure2 Replace
Part MOD02

HC302016 : lower.filmcal.required
Type Failure
Context W302016
Action None
Reason Lower tray needs calibration
Cure Perform lower tray calibration


HC302018 : lowerTag-unsupported
Type Accidental
Context
Action None
Reason Wrong version in lower tray
Cure Replace filmpack

HC302023 : backside.jam.lower
Type Accidental
Context
Action None
Reason backside jam while printing from lower tray
Cure Insert filmpack correctly



DD+DIS033.07E
Repair and Service
Troubleshooting - Error Codes




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HC302024 : used.film.upper
Type Failure
Context W302024
Action None

Reason counter of new filmpack in upper tray was already low. It was used in
another printer
Cure Replace filmpack when filmcount runs out

HC302025 : used.film.lower
Type Failure
Context W302025
Action None

Reason counter of new filmpack in lower tray was already low. It was used in
another printer
Cure Replace filmpack when filmcount runs out


MODULE : upperpickupmodule
Elabel : Yes

HC303000 : upperpickupmodule.film.pickupposition
Type Accidental
Context
Action None
Reason Upper input jam
Cure Remove upper input jam

HC303001 : upperpickupmodule.film.bendposition
Type Accidental
Context
Action None
Reason Upper input jam
Cure Remove upper input jam



DD+DIS033.07E
Repair and Service
Troubleshooting - Error Codes




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HC303002 : upperpickupmodule.film.homeposition
Type Accidental
Context
Action None
Reason Upper pickup homing failed accidently
Cure Self resolving accident

HC303003 : upperpickupmodule.film.vacuum
Type Accidental
Context
Action None
Reason1 Upper input jam
Cure1 Remove upper input jam
Reason2 vacuum system failing
Cure2 clean vacuum tubes , filter , vacuum cups ......
Reason3 Lower pickup module defect
Cure3 Replace
Part vacuum pump

HC303004 : upperpickupmodule.filmpickup
Type Accidental
Context
Action None
Reason Upper input jam
Cure Remove upper input jam

HC303005 : upperpickupmodule.s18.low
Type Accidental
Context
Action None
Reason Upper input jam
Cure Remove upper input jam



DD+DIS033.07E
Repair and Service
Troubleshooting - Error Codes




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HC303006 : upperpickupmodule.s18.high
Type Accidental
Context
Action None
Reason Internal jam
Cure Remove internal jam

HC303007 : upperpickupmodule.pickup.skew
Type Accidental
Context
Action None
Reason Upper input jam
Cure Remove upper input jam

HC303008 : upperpickupmodule.tphalign
Type Accidental
Context
Action None
Reason Upper input jam
Cure Remove upper input jam

HC303009 : upperpickupmodule.film.align
Type Accidental
Context
Action None
Reason Upper input jam
Cure Remove upper input jam



DD+DIS033.07E
Repair and Service
Troubleshooting - Error Codes




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HC303010 : upperpickupmodule.homeposition
Type Failure
Context W303010
Action None
Reason Upper pickup homing failed accidently
Cure Self resolving accident

HC303011 : upperpickupmodule.thpositioning
Type Accidental
Context
Action None
Reason Upper input jam
Cure Remove upper input jam

HC303012 : upperpickupmodule.elabel.present
Type Failure
Context W303012
Action None
Reason1 Upper pickup elabel not connected
Cure1 Connect upper pickup elabel
Reason2 Upper pickup Elabel defect
Cure2 Replace
Part MOD03

HC303013 : upperpickupmodule.elabel.config
Type Failure
Context W303013
Action None
Reason Upper pickup elabel defect
Cure Replace
Part MOD03



DD+DIS033.07E
Repair and Service
Troubleshooting - Error Codes




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HC303014 : upperpickupmodule.connected
Type Failure
Context W303014
Action None
Reason1 XS1 disconnected
Cure Connect XS1
Reason Upper pickup module defect
Cure Replace
Part MOD03


HC303015 : upperpickupmodule.working
Type Failure
Context W303015
Action None
Reason1 Upper pickup module defect
Cure1 Replace
Part MOD03
Reason2 Film wrinkled in upper tray
Cure2 Remove wrinkled film

HC303016 : upperpickupmodule.passed.high
Type Failure
Context W303016
Action None
Reason1 Upper pickup past sensor jammed
Cure1 Free upper pickup past sensor
Reason2 Upper pickup past sensor defect
Cure2 Replace
Part MOD03



DD+DIS033.07E
Repair and Service
Troubleshooting - Error Codes




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HC303021 : upperpickupmodule.m7.connection
Type Failure
Context W303021
Action SeeManual
Reason1 Upper pickup motor not connected
Cure1 reconnect upper pickup motor
Reason2 Upper pickup module defect
Cure2 Replace
Part MOD03


HC303022 : upperpickupmodule.m7.shortcircuit
Type Defect
Context E303022
Action SeeManual
Reason Upper pickup module defect
Cure Replace
Part MOD03

HC303023 : upperpickupmodule.s14
Type Failure
Context W303023
Action None
Reason1 Upper pickup home sensor S14 malfunctioning
Cure1 check upper pickup home sensor S14
Reason2 Upper pickup module defect
Cure2 Replace
Part MOD03



DD+DIS033.07E
Repair and Service
Troubleshooting - Error Codes




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HC303024 : upperpickupmodule.s15
Type Failure
Context W303024
Action None
Reason1 Upper pickup pickup sensor S15 malfunctioning
Cure1 check upper pickup pickup sensor S15
Reason2 Upper pickup module defect
Cure2 Replace
Part MOD03


HC303025 : upperpickupmodule.s18
Type Failure
Context W303025
Action None
Reason1 Upper pickup passed sensor S18 malfunctioning
Cure1 check upper pickup passed sensor S18
Reason2 Upper pickup module defect
Cure2 Replace
Part MOD03


MODULE : lowerpickupmodule
Elabel : Yes

HC304000 : lowerpickupmodule.film.pickupposition
Type Accidental
Context
Action None
Reason Lower input jam
Cure Remove lower input jam



DD+DIS033.07E
Repair and Service
Troubleshooting - Error Codes




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HC304001 : lowerpickupmodule.film.bendposition
Type Accidental
Context
Action None
Reason Lower input jam
Cure Remove lower input jam


HC304002 : lowerpickupmodule.film.homeposition
Type Accidental
Context
Action None
Reason Lower input jam
Cure Remove lower input jam

HC304003 : lowerpickupmodule.film.vacuum
Type Accidental
Context
Action None
Reason1 Lower input jam
Cure1 Remove lower input jam
Reason2 vacuum system failing
Cure2 clean vacuum tubes , filter , vacuum cups ......
Reason3 Lower pickup module defect
Cure3 Replace
Part vacuum pump

HC304004 : lowerpickupmodule.filmpickup
Type Accidental
Context
Action None
Reason Lower input jam
Cure Remove lower input jam



DD+DIS033.07E
Repair and Service
Troubleshooting - Error Codes




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HC304005 : lowerpickupmodule.s19.low
Type Accidental
Context
Action None
Reason Lower input jam
Cure Remove lower input jam

HC304006 : lowerpickupmodule.s19.high
Type Accidental
Context
Action None
Reason Internal jam
Cure Remove internal jam

HC304007 : lowerpickupmodule.pickup.skew
Type Accidental
Context
Action None
Reason Lower input jam
Cure Remove lower input jam

HC304008 : lowerpickupmodule.tphalign
Type Accidental
Context
Action None
Reason Lower input jam
Cure Remove lower input jam



DD+DIS033.07E
Repair and Service
Troubleshooting - Error Codes




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HC304009 : lowerpickupmodule.film.align
Type Accidental
Context
Action None
Reason Lower input jam
Cure Remove lower input jam

HC304010 : lowerpickupmodule.homeposition
Type Failure
Context W304010
Action None
Reason Lower pickup homing failed accidently
Cure Self resolving accident

HC304011 : lowerpickupmodule.thpositioning
Type Accidental
Context
Action None
Reason Lower input jam
Cure Remove lower input jam

HC304012 : lowerpickupmodule.elabel.present
Type Failure
Context W304012
Action None
Reason1 Lower pickup elabel not connected
Cure1 Connect lower pickup elabel
Reason2 Lower pickup Elabel defect
Cure2 Replace
Part MOD04



DD+DIS033.07E
Repair and Service
Troubleshooting - Error Codes




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HC304013 : lowerpickupmodule.elabel.config
Type Failure
Context W304013
Action None
Reason Lower pickup elabel defect
Cure Replace
Part MOD04

HC304014 : lowerpickupmodule.connected
Type Failure
Context W304014
Action None
Reason1 XS4 disconnected
Cure Connect XS4
Reason lower pickup module defect
Cure Replace
Part MOD04

HC304015 : lowerpickupmodule.working
Type Failure
Context W304015
Action None
Reason1 Lower pickup module defect
Cure1 Replace
Part MOD04
Reason2 Film wrinkled in upper tray
Cure2 Remove wrinkled film



DD+DIS033.07E
Repair and Service
Troubleshooting - Error Codes




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HC304016 : lowerpickupmodule.passed.high
Type Failure
Context W304016
Action None
Reason1 Lower pickup past sensor jammed
Cure1 Free lower pickup past sensor
Reason2 Lower pickup past sensor defect
Cure2 Replace
Part MOD04

HC304021 : lowerpickupmodule.m6.connection
Type Failure
Context W304021
Action SeeManual
Reason1 Lower pickup motor not connected
Cure1 connect lower pickup motor
Reason2 Lower pickup module defect
Cure2 Replace
Part MOD04

HC304022 : lowerpickupmodule.m6.shortcircuit
Type Defect
Context E304022
Action SeeManual
Reason Lower pickup module defect
Cure Replace
Part MOD04



DD+DIS033.07E
Repair and Service
Troubleshooting - Error Codes




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HC304023 : lowerpickupmodule.s16
Type Failure
Context W304023
Action None
Reason1 Lower pickup home sensor S16 malfunctioning
Cure1 check lower pickup home sensor S16
Reason2 Lower pickup module defect
Cure2 Replace
Part MOD04

HC304024 : lowerpickupmodule.s17
Type Failure
Context W304024
Action None
Reason1 Lower pickup pickup sensor S17 malfunctioning
Cure1 check lower pickup pickup sensor S17
Reason2 Lower pickup module defect
Cure2 Replace
Part MOD04

HC304025 : lowerpickupmodule.s19
Type Failure
Context W304025
Action None
Reason1 Lower pickup passed sensor S19 malfunctioning
Cure1 check lower pickup passed sensor S19
Reason2 Lower pickup module defect
Cure2 Replace
Part MOD04




DD+DIS033.07E
Repair and Service
Troubleshooting - Error Codes




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MODULE : thmodule
Elabel : Yes

HC305000 : thmodule.high
Type Defect
Context E305000
Action SeeManual
Reason Coolingfan defect
Cure Replace
Part MOD16


HC305001 : thmodule.thpos.fail
Type Accidental
Context
Action None
Reason Internal jam
Cure Resolve jam

HC305002 : thmodule.thermalheadheater
Type Failure
Context W305002
Action SeeManual
Reason1 Connector P3 on PSU not connected
Cure1 Connect P3 on PSU
Reason2 Connectors P2 and P3 on OSB not connected
Cure2 Connect connectors P2 and P3
Reason3 Connectors P6 on OSB not connected
Cure3 Connect connector P6
Reason4 Connector XS6 on heater not connected
Cure4 Connect connector XS6
Reason5 Sensor S12 defect
Cure5 Replace MOD04
Reason6 PSU defect
Cure6 Replace


DD+DIS033.07E
Repair and Service
Troubleshooting - Error Codes




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Part MOD09
Reason7 TH defect
Cure7 Replace
Part MOD05


HC305003 : thmodule.elabel.present
Type Failure
Context W305003
Action None
Reason1 TH Elabel not connected
Cure1 Connect TH elabel
Reason2 Elabel defect
Cure2 Replace
Part MOD05

HC305004 : thmodule.elabel.config
Type Failure
Context W305004
Action None
Reason Elabel defect
Cure Replace
Part MOD05



DD+DIS033.07E
Repair and Service
Troubleshooting - Error Codes




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Edition 1, Revision 1 DRYSTAR AXYS Chapter 3.3 / 27 of 72
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HC305005 : thmodule.device.current
Type Defect
Context E305005
Action SeeManual
Reason1 Connector P3 on PSU not connected
Cure1 Connect P3 on PSU
Reason2 Connectors P2 and P3 on OSB not connected
Cure2 Connect connectors P2 and P3
Reason3 Connectors P3 on TH not connected
Cure3 Connect connector P3 on TH
Reason4 Connector P2 on TH not connected
Cure4 Connect connector P2 on TH
Reason5 Connector P1 on TH not connected
Cure5 Connect connector P1 on TH
Reason6 Connector P43 on MOD08 baseboard (Devil or Devius) not connected
Cure6 Connect connector P43 on MOD08 baseboard (Devil or Devius)
Reason7 PSU defect
Cure7 Replace
Part MOD09
Reason8 OSB defect
Cure8 Replace
Part OSB
Reason9 TH defect
Cure9 Replace
Part MOD05

HC305006 : thmodule.powerlogic
Type Defect
Context E305006
Action SeeManual
Reason1 Connector P3 on PSU not connected
Cure1 Connect P3 on PSU
Reason2 Connectors P2 on TH not connected
Cure2 Connect connector P2
Reason3 Connector P1 on TH not connected


DD+DIS033.07E
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Cure3 Connect connector P1 on TH
Reason4 Connector P43 on MOD08 baseboard (Devil or Devius) not connected
Cure4 Connect connector P43 on MOD08 baseboard (Devil or Devius)
Reason5 PSU defect
Cure5 Replace
Part MOD09
Reason6 OSB defect
Cure6 Replace
Part OSB
Reason7 TH defect
Cure7 Replace
Part MOD05



DD+DIS033.07E
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HC305007 : thmodule.headvoltageactuator
Type Defect
Context E305007
Action SeeManual
Reason1 Connector P3 on PSU not connected
Cure1 Connect P3 on PSU
Reason2 Connectors P2 and P3 on OSB not connected
Cure2 Connect connectors P2 and P3
Reason3 Connectors P3 on TH not connected
Cure3 Connect connector P3 on TH
Reason4 Connector P2 on TH not connected
Cure4 Connect connector P2 on TH
Reason5 Connector P1 on TH not connected
Cure5 Connect connector P1 on TH
Reason6 Connector P43 on MOD08 baseboard (Devil or Devius) not connected
Cure6 Connect connector P43 on MOD08 baseboard (Devil or Devius)
Reason7 PSU defect
Cure7 Replace
Part MOD09
Reason8 OSB defect
Cure8 Replace
Part OSB
Reason9 TH defect
Cure9 Replace
Part MOD05

HC305008 : thmodule.osb.connected
Type Defect
Context E305008
Action SeeManual
Reason1 P1 on OSB not connected
Cure1 Connect P1 on OSB
Reason2 P1 on MOD08 baseboard (Devil or Devius) not connected
Cure2 Connect P1 on MOD08 baseboard (Devil or Devius)
Reason3 OSB defect


DD+DIS033.07E
Repair and Service
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Cure3 Replace
Part OSB

HC305009 : thmodule.thermalheadheating
Type Failure
Context W305009
Action SeeManual
Reason TH module heater defect
Cure Replace
Part MOD05

HC305010 : thmodule.voltage.low
Type Failure
Context W305010
Action SeeManual
Reason1 Serial connection to powersupply fails
Cure1 power down the printer, and power up again
Reason2 PSU module defect
Cure2 Replace
Part MOD09
Reason3 TH module defect
Cure3 Replace
Part MOD05


IMPORTANT:
This fault may have following additional reason and cure:
Reason: Film Calibration files corrupted.
Cure: Reset the calibration data for the film calibration of the upper and lower tray,
followed by a film calibration for both trays.



DD+DIS033.07E
Repair and Service
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HC305011 : thmodule.thinstall
Type Defect
Context 05
Action Replace
Reason TH data is not loaded properly
Cure Replace
Part MOD05

HC305012 : thmodule.resolution
Type Defect
Context E305012
Action SeeManual

Reason TH has the wrong resolution for this printer OR this software is installed on
the wrong printer
Cure Replace
Part MOD05

HC305021 : thmodule.device.thermistors
Type Defect
Context 05
Action Replace
Reason1 Connector P3 on PSU not connected
Cure1 Connect P3 on PSU
Reason2 Connectors P2 on TH not connected
Cure2 Connect connector P2
Reason3 Connector P1 on TH not connected
Cure3 Connect connector P1 on TH
Reason4 Connector P43 on MOD08 baseboard (Devil or Devius) not connected
Cure4 Connect connector P43 on MOD08 baseboard (Devil or Devius)
Reason5 TH defect
Cure5 Replace
Part MOD05




DD+DIS033.07E
Repair and Service
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MODULE : outputmodule
Elabel : Yes

HC306000 : outputmodule.connected
Type Defect
Context E306000
Action SeeManual
Reason1 XS2 not connected
Cure1 Connect XS2
Reason2 XS3 not connected
Cure2 Connect XS3

HC306001 : outputmodule.cdm.init
Type Failure
Context W306001
Action None
Reason Output module defect
Cure Replace
Part MOD06

HC306002 : outputmodule.intensity.scan
Type Accidental
Context
Action None
Reason Internal film jam
Cure Remove film jam



DD+DIS033.07E
Repair and Service
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HC306003 : outputmodule.outputsensor.hi
Type Accidental
Context
Action None
Reason Output film jam
Cure Remove film jam

HC306004 : outputmodule.printingFail
Type Accidental
Context
Action None
Reason1 Internal film jam
Cure1 Remove film jam
Reason2 S18 or S19 is sticking
Cure2 replace this upper or lower tray

HC306005 : outputmodule.film.scan
Type Accidental
Context
Action None
Reason Internal film jam
Cure Remove jam


HC306006 : outputmodule.outputSensor.lo
Type Accidental
Context
Action None
Reason Internal film jam
Cure Remove film jam



DD+DIS033.07E
Repair and Service
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HC306007 : outputmodule.outputorscan.fail
Type Accidental
Context
Action None
Reason Internal film jam
Cure Remove film jam

HC306008 : outputmodule.outputhome.fail
Type Accidental
Context
Action None
Reason Internal film jam
Cure Remove film jam

HC306009 : outputmodule.cdmhome.fail
Type Accidental
Context
Action None
Reason Internal film jam
Cure Remove film jam


HC306010 : outputmodule.elabel.present
Type Failure
Context W306010
Action None
Reason1 Output elabel not connected
Cure1 Connect output elabel
Reason2 Output elabel defect
Cure2 Replace
Part MOD06



DD+DIS033.07E
Repair and Service
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Edition 1, Revision 1 DRYSTAR AXYS Chapter 3.3 / 35 of 72
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HC306011 : outputmodule.elabel.config
Type Failure
Context W306011
Action None
Reason Output elabel defect
Cure Replace
Part MOD06

HC306012 : outputmodule.cdm.home
Type Accidental
Context
Action None
Reason CDM homing accidently failed
Cure Self resolving accident

HC306013 : outputmodule.home
Type Accidental
Context
Action None
Reason1 Output homing accidently failed
Cure1 Self resolving accident
Reason2 Output module defect
Cure2 Replace
Part MOD06

HC306014 : outputmodule.cdminstall
Type Failure
Context W306014
Action None
Reason CDM needs calibration
Cure Calibrate CDM



DD+DIS033.07E
Repair and Service
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DOCUMENT CONTROL NOTE:
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Edition 1, Revision 1 DRYSTAR AXYS Chapter 3.3 / 36 of 72
03-2011 Type 5367/100 Agfa Company Confidential

HC306015 : outputmodule.intensity.unstable
Type Failure
Context W306015
Action None
Reason CDM intensity is unstable
Cure Replace CDM module MOD06

HC306020 : outputmodule.working
Type Defect
Context 06
Action Replace
Reason Output module defect
Cure Replace
Part MOD06

HC306021 : outputmodule.m4.connection
Type Defect
Context E306021
Action SeeManual
Reason1 Output motor not connected
Cure1 connect output motor
Reason2 Output module defect
Cure2 Replace
Part MOD06

HC306022 : outputmodule.m4.shortcircuit
Type Defect
Context E306022
Action SeeManual
Reason Output module defect
Cure Replace
Part MOD06



DD+DIS033.07E
Repair and Service
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DOCUMENT CONTROL NOTE:
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Edition 1, Revision 1 DRYSTAR AXYS Chapter 3.3 / 37 of 72
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HC306023 : outputmodule.cdm.m5.connection
Type Defect
Context E306023
Action SeeManual
Reason1 CDM motor not connected
Cure1 connect CDM motor
Reason2 Output module defect
Cure2 Replace
Part MOD06

HC306024 : outputmodule.cdm.m5.shortcircuit
Type Defect
Context E306024
Action SeeManual
Reason Output module defect
Cure Replace
Part MOD06

HC306025 : outputmodule.s5
Type Defect
Context 06
Action Replace
Reason Output module defect
Cure Replace
Part MOD06

HC306026 : outputmodule.s6
Type Defect
Context 06
Action Replace
Reason Output module defect
Cure Replace
Part MOD06



DD+DIS033.07E
Repair and Service
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DOCUMENT CONTROL NOTE:
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Edition 1, Revision 1 DRYSTAR AXYS Chapter 3.3 / 38 of 72
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HC306027 : outputmodule.cdm.s10
Type Defect
Context 06
Action Replace
Reason Output module defect
Cure Replace
Part MOD06

HC306028 : outputmodule.cdm.working
Type Defect
Context 06
Action Replace
Reason Output module defect
Cure Replace
Part MOD06


MODULE : drumdrivemodule
Elabel : No

HC307001 : drumdrivemodule.m1.connection
Type Defect
Context E307001
Action SeeManual
Reason1 M1 not connected
Cure1 Connect M1
Reason2 Drum drive module defect
Cure2 Replace
Part MOD07


IMPORTANT:
This fault may have following additional reason and cure:
Reason: Ambient temperature too low when switching on the printer.
Cure: Ensure that ambient temperature is within specifications (+15 C to +30 C)



DD+DIS033.07E
Repair and Service
Troubleshooting - Error Codes




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HC307002 : drumdrivemodule.s9
Type Defect
Context E307002
Action SeeManual
Reason1 S9 not connected
Cure1 Connect S9
Reason2 Drum drive module defect
Cure2 Replace
Part MOD07


HC307004 : drumdrivemodule.move
Type Accidental
Context
Action None
Reason Drum drive move failed accidently
Cure Selfresolving accident


HC307020 : drumdrivemodule.working
Type Defect
Context 07
Action Replace
Reason Drum drive module defect
Cure Replace
Part MOD07



DD+DIS033.07E
Repair and Service
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DOCUMENT CONTROL NOTE:
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Edition 1, Revision 1 DRYSTAR AXYS Chapter 3.3 / 40 of 72
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HC307021 : drumdrivemodule.m1.shortcircuit
Type Defect
Context E307021
Action SeeManual
Reason Drum drive module defect
Cure2 Replace
Part MOD07


MODULE : devilmodule
Elabel : Yes

HC308000 : devilmodule.dsh.connected
Type Defect
Context E308000
Action SeeManual
Reason1 Connector P9 not connected
Cure1 Connect P9
Reason2 MOD08 baseboard (Devil or Devius) module defect
Cure2 Replace
Part MOD08

HC308001 : devilmodule.psu.connected
Type Defect
Context E308001
Action SeeManual
Reason1 Connector P15 not connected
Cure1 Connect P15
Reason2 MOD08 baseboard (Devil or Devius) module defect
Cure2 Replace
Part MOD08



DD+DIS033.07E
Repair and Service
Troubleshooting - Error Codes




DOCUMENT CONTROL NOTE:
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Edition 1, Revision 1 DRYSTAR AXYS Chapter 3.3 / 41 of 72
03-2011 Type 5367/100 Agfa Company Confidential

HC308002 : devilmodule.keypad.connected
Type Defect
Context E308002
Action SeeManual
Reason1 Connector P8 not connected
Cure1 Connect P8
Reason2 MOD08 baseboard (Devil or Devius) module defect
Cure2 Replace
Part MOD08

HC308003 : devilmodule.th.connected
Type Defect
Context E308003
Action SeeManual
Reason1 Connector P43 not connected
Cure1 Connect P43
Reason2 Connector P1 on TH not connected
Cure2 Connect P1 on TH
Reason3 MOD08 baseboard (Devil or Devius) module defect
Cure3 Replace
Part MOD08
Reason4 TH defect
Cure4 Replace
Part MOD05


IMPORTANT:
This fault may have following additional reason and cure:
Reason: Ambient temperature too low when switching on the printer.
Cure: Ensure that ambient temperature is within specifications (+15 C to +30 C)



DD+DIS033.07E
Repair and Service
Troubleshooting - Error Codes




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Edition 1, Revision 1 DRYSTAR AXYS Chapter 3.3 / 42 of 72
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HC308004 : devilmodule.p21.connected
Type Defect
Context E308004
Action SeeManual
Reason1 Connector P21 not connected
Cure1 Connect P21
Reason2 MOD08 baseboard (Devil or Devius) module defect
Cure2 Replace
Part MOD08


HC308005 : devilmodule.p20.connected
Type Defect
Context E308005
Action SeeManual
Reason1 Connector P20 not connected
Cure1 Connect P20
Reason2 MOD08 baseboard (Devil or Devius) module defect
Cure2 Replace
Part MOD08

HC308006 : devilmodule.p41.connected
Type Defect
Context E308006
Action SeeManual
Reason1 Connector P41 not connected
Cure1 Connect P41
Reason2 MOD08 baseboard (Devil or Devius) module defect
Cure2 Replace
Part MOD08



DD+DIS033.07E
Repair and Service
Troubleshooting - Error Codes




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Edition 1, Revision 1 DRYSTAR AXYS Chapter 3.3 / 43 of 72
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HC308007 : devilmodule.p40.connected
Type Defect
Context E308007
Action SeeManual
Reason1 Connector P40 not connected
Cure1 Connect P40
Reason2 MOD08 baseboard (Devil or Devius) module defect
Cure2 Replace
Part MOD08


HC308008 : devilmodule.p1.connected
Type Defect
Context E308008
Action SeeManual
Reason1 Connector P1 not connected on MOD08 baseboard (Devil or Devius)
Cure1 Connect P1 on MOD08 baseboard (Devil or Devius)
Reason2 MOD08 baseboard (Devil or Devius) module defect
Cure2 Replace
Part MOD08

HC308009 : devilmodule.elabel.present
Type Failure
Context W308009
Action None
Reason1 MOD08 baseboard (Devil or Devius) Elabel not connected
Cure1 Connect MOD08 baseboard (Devil or Devius) elabel
Reason2 MOD08 baseboard (Devil or Devius) Elabel defect
Cure2 Replace
Part MOD08



DD+DIS033.07E
Repair and Service
Troubleshooting - Error Codes




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Edition 1, Revision 1 DRYSTAR AXYS Chapter 3.3 / 44 of 72
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HC308010 : devilmodule.elabel.config
Type Failure
Context W308010
Action None
Reason MOD08 baseboard (Devil or Devius) Elabel defect
Cure Replace
Part MOD08


HC308011 : devilmodule.power.3v3
Type Defect
Context E308011
Action SeeManual
Reason1 MOD08 baseboard (Devil or Devius) module defect
Cure1 Replace
Part MOD08
Reason2 PSU module defect
Cure2 Replace
Part MOD09

HC308012 : devilmodule.power.12v
Type Defect
Context E308012
Action SeeManual
Reason1 MOD08 baseboard (Devil or Devius) module defect
Cure1 Replace
Part MOD08
Reason2 PSU module defect
Cure2 Replace
Part MOD09



DD+DIS033.07E
Repair and Service
Troubleshooting - Error Codes




DOCUMENT CONTROL NOTE:
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Edition 1, Revision 1 DRYSTAR AXYS Chapter 3.3 / 45 of 72
03-2011 Type 5367/100 Agfa Company Confidential

HC308013 : devilmodule.power.n12v
Type Defect
Context E308013
Action SeeManual
Reason1 MOD08 baseboard (Devil or Devius) module defect
Cure1 Replace
Part MOD08
Reason2 PSU module defect
Cure2 Replace
Part MOD09

HC308014 : devilmodule.power.24v
Type Defect
Context E308014
Action SeeManual
Reason1 MOD08 baseboard (Devil or Devius) module defect
Cure1 Replace
Part MOD08
Reason2 PSU module defect
Cure2 Replace
Part MOD09

HC308015 : devilmodule.power.actuator
Type Defect
Context E308015
Action SeeManual
Reason1 MOD08 baseboard (Devil or Devius) module defect
Cure1 Replace
Part MOD08
Reason2 PSU module defect
Cure2 Replace
Part MOD09



DD+DIS033.07E
Repair and Service
Troubleshooting - Error Codes




DOCUMENT CONTROL NOTE:
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Edition 1, Revision 1 DRYSTAR AXYS Chapter 3.3 / 46 of 72
03-2011 Type 5367/100 Agfa Company Confidential

HC308016 : devilmodule.headvoltage
Type Defect
Context E308016
Action SeeManual
Reason1 Connector P1 not connected on TH
Cure1 Connect P1 on TH
Reason2 Connector P43 not connected on MOD08 baseboard (Devil or Devius)
Cure2 Connect P43 on MOD08 baseboard (Devil or Devius)
Reason3 Connector P3 not connected on MOD08 baseboard (Devil or Devius)
Cure3 Connect P3 on PSU
Reason4 PSU module defect
Cure4 Replace
Part MOD09
Reason5 MOD08 baseboard (Devil or Devius) module defect
Cure5 Replace
Part MOD08
Reason6 TH module defect
Cure6 Replace
Part MOD05

HC308017 : duplicate.ipaddress
Type Failure
Context W308017
Action None
Reason IP adress already in use
Cure Change IP adress

HC308018 : disk.space
Type Failure
Context W308018
Action None
Reason Harddisk full
Cure Call service



DD+DIS033.07E
Repair and Service
Troubleshooting - Error Codes




DOCUMENT CONTROL NOTE:
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Edition 1, Revision 1 DRYSTAR AXYS Chapter 3.3 / 47 of 72
03-2011 Type 5367/100 Agfa Company Confidential

HC308019 : devilmodule.sn.mismatch
Type Defect
Context E308019
Action SeeManual
Reason SN mismatch
Cure Call service


HC308020 : devilmodule.power.sensor
Type Defect
Context E308020
Action SeeManual
Reason1 MOD08 baseboard (Devil or Devius) module defect
Cure1 Replace
Part MOD08
Reason2 PSU module defect
Cure2 Replace
Part MOD09

HC308021 : devilmodule.p42.connected
Type Defect
Context E308021
Action SeeManual
Reason1 Connector P42 not connected
Cure1 Connect P42
Reason2 MOD08 baseboard (Devil or Devius) module defect
Cure2 Replace
Part MOD08



DD+DIS033.07E
Repair and Service
Troubleshooting - Error Codes




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Edition 1, Revision 1 DRYSTAR AXYS Chapter 3.3 / 48 of 72
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HC312000 : tyndall.temperature
Type Defect
Context E312000
Action SeeManual

Reason1 Ambient temperature too high what could be caused by continuous printing
in an already warm environment or the environment temperature is just too
high

Cure1 If caused by continuous printing , this can be cured by waiting until
temperature comes down ; otherwise it has to be made sure that the
environment temperature comes down

Reason2 Cooling of MOD12 CPU board (Thanos or Tyndall) not efficient because of
blocked airflow

Cure2 Make sure that enough airflow is available for the MOD12 CPU board
(Thanos or Tyndall) by insuring that air inlets and outlets are completely
free
Reason3 Defect CPU on MOD12
Cure3 Replace
Part MOD12

HC308024 : devilmodule.serialadc
Type Defect
Context 08
Action Replace
Reason MOD08 baseboard (Devil or Devius) module defect
Cure Replace
Part MOD08

HC308025 : devilmodule.bitgenerator
Type Defect
Context 08
Action Replace
Reason MOD08 baseboard (Devil or Devius) module defect
Cure Replace
Part MOD08



DD+DIS033.07E
Repair and Service
Troubleshooting - Error Codes




DOCUMENT CONTROL NOTE:
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Edition 1, Revision 1 DRYSTAR AXYS Chapter 3.3 / 49 of 72
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HC308026 : devilmodule.m16
Type Defect
Context 08
Action Replace
Reason MOD08 baseboard (Devil or Devius) module defect
Cure Replace
Part MOD08


HC308027 : devilmodule.fpga
Type Defect
Context 08
Action Replace
Reason MOD08 baseboard (Devil or Devius) module defect
Cure Replace
Part MOD08

HC308028 : devilmodule.m2.driver
Type Defect
Context 08
Action Replace
Reason MOD08 baseboard (Devil or Devius) module defect
Cure Replace
Part MOD08

HC308029 : devilmodule.m3.driver
Type Defect
Context 08
Action Replace
Reason MOD08 baseboard (Devil or Devius) module defect
Cure Replace
Part MOD08



DD+DIS033.07E
Repair and Service
Troubleshooting - Error Codes




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HC308030 : devilmodule.m4.driver
Type Defect
Context 08
Action Replace
Reason MOD08 baseboard (Devil or Devius) module defect
Cure Replace
Part MOD08

HC308031 : devilmodule.m5.driver
Type Defect
Context 08
Action Replace
Reason MOD08 baseboard (Devil or Devius) module defect
Cure Replace
Part MOD08

HC308032 : devilmodule.f1.driver
Type Defect
Context 08
Action Replace
Reason MOD08 baseboard (Devil or Devius) module defect
Cure Replace
Part MOD08

HC308033 : devilmodule.f2.driver
Type Defect
Context 08
Action Replace
Reason MOD08 baseboard (Devil or Devius) module defect
Cure Replace
Part MOD08



DD+DIS033.07E
Repair and Service
Troubleshooting - Error Codes




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Edition 1, Revision 1 DRYSTAR AXYS Chapter 3.3 / 51 of 72
03-2011 Type 5367/100 Agfa Company Confidential

HC308034 : diagnose.completion
Type Failure
Context W308034
Action None
Reason Diagnose not complete
Cure Reboot printer with closed trays and covers

HC308035 : devilmodule.m6.driver
Type Defect
Context 08
Action Replace
Reason MOD08 baseboard (Devil or Devius) module defect
Cure Replace
Part MOD08

HC308036 : devilmodule.m7.driver
Type Defect
Context 08
Action Replace
Reason MOD08 baseboard (Devil or Devius) module defect
Cure Replace
Part MOD08

HC308037 : devilmodule.m8.driver
Type Defect
Context 08
Action Replace
Reason MOD08 baseboard (Devil or Devius) module defect
Cure Replace
Part MOD08



DD+DIS033.07E
Repair and Service
Troubleshooting - Error Codes




DOCUMENT CONTROL NOTE:
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Edition 1, Revision 1 DRYSTAR AXYS Chapter 3.3 / 52 of 72
03-2011 Type 5367/100 Agfa Company Confidential

HC308038 : devilmodule.m9.driver
Type Defect
Context 08
Action Replace
Reason MOD08 baseboard (Devil or Devius) module defect
Cure Replace
Part MOD08

HC308039 : devilmodule.v1.driver
Type Defect
Context 08
Action Replace
Reason MOD08 baseboard (Devil or Devius) module defect
Cure Replace
Part MOD08

HC308040 : devilmodule.v2.driver
Type Defect
Context 08
Action Replace
Reason MOD08 baseboard (Devil or Devius) module defect
Cure Replace
Part MOD08

HC312020 : devilmodule.tyndall.cpuboard
Type Defect
Context 12
Action Replace
Reason MOD12 cpu board (Thanos or Tyndall) defect
Cure Replace
Part MOD12



DD+DIS033.07E
Repair and Service
Troubleshooting - Error Codes




DOCUMENT CONTROL NOTE:
The controlled version of this document resides on MedNet. Any printed copy of this document is uncontrolled.
Edition 1, Revision 1 DRYSTAR AXYS Chapter 3.3 / 53 of 72
03-2011 Type 5367/100 Agfa Company Confidential

HC312021 : devilmodule.tyndall.serial
Type Defect
Context 12
Action Replace
Reason MOD12 cpu board (Thanos or Tyndall) defect
Cure Replace
Part MOD12

HC312022 : devilmodule.tyndall.ethernet
Type Defect
Context 12
Action Replace
Reason MOD12 cpu board (Thanos or Tyndall) defect
Cure Replace
Part MOD12

HC312023 : devilmodule.tyndall.portex
Type Defect
Context 12
Action Replace
Reason Software problem
Cure Reinstall software

HC312024 : devilmodule.tyndall.pci
Type Defect
Context 12
Action Replace
Reason MOD12 cpu board (Thanos or Tyndall) defect
Cure Replace
Part MOD12



DD+DIS033.07E
Repair and Service
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Edition 1, Revision 1 DRYSTAR AXYS Chapter 3.3 / 54 of 72
03-2011 Type 5367/100 Agfa Company Confidential

HC318020 : devilmodule.tyndall.ram
Type Defect
Context 18
Action Replace
Reason1 RAM defect
Cure1 Replace
Part MOD18
Reason2 MOD12 cpu board (Thanos or Tyndall) defect
Cure2 Replace
Part MOD12


HC312025 : devilmodule.tyndall.clock
Type Defect
Context 12
Action Replace
Reason MOD12 cpu board (Thanos or Tyndall) defect
Cure Replace
Part MOD12


MODULE : powersupplymodule
Elabel : Yes

HC309000 : powersupplymodule.temperature
Type Defect
Context E309000
Action SeeManual
Reason1 PSU too hot
Cure1 Switch off printer and let it cool down
Reason2 PSU module defect
Cure2 Replace
Part MOD09



DD+DIS033.07E
Repair and Service
Troubleshooting - Error Codes




DOCUMENT CONTROL NOTE:
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Edition 1, Revision 1 DRYSTAR AXYS Chapter 3.3 / 55 of 72
03-2011 Type 5367/100 Agfa Company Confidential

HC309001 : powersupplymodule.elabel.present
Type Failure
Context W309001
Action None
Reason1 PSU Elabel not connected
Cure1 Connect PSU elabel
Reason2 PSU module Elabel defect
Cure2 Replace
Part MOD09


HC309002 : powersupplymodule.elabel.config
Type Failure
Context W309002
Action None
Reason PSU module Elabel defect
Cure Replace
Part MOD09

HC309003 : powersupplymodule.powerth.current
Type Defect
Context E309003
Action SeeManual
Reason1 TH power cables short circuited
Cure1 Check TH power cables
Reason2 TH module defect
Cure2 Replace
Part MOD05
Reason3 PSU module defect
Cure3 Replace
Part MOD09



DD+DIS033.07E
Repair and Service
Troubleshooting - Error Codes




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Edition 1, Revision 1 DRYSTAR AXYS Chapter 3.3 / 56 of 72
03-2011 Type 5367/100 Agfa Company Confidential

HC309004 : powersupplymodule.powermotor.current
Type Defect
Context E309004
Action SeeManual
Reason1 Actuators power cables short circuited
Cure1 Check actuators power cables
Reason2 PSU module defect
Cure2 Replace
Part MOD09


HC309005 : powersupplymodule.temperature.warning
Type Failure
Context W309005
Action None
Reason PSU temperature high
Cure Cool down the PSU

HC309020 : powersupplymodule.powerth
Type Defect
Context 09
Action Replace
Reason PSU module defect
Cure Replace
Part MOD09



DD+DIS033.07E
Repair and Service
Troubleshooting - Error Codes




DOCUMENT CONTROL NOTE:
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Edition 1, Revision 1 DRYSTAR AXYS Chapter 3.3 / 57 of 72
03-2011 Type 5367/100 Agfa Company Confidential

HC309022 : powersupplymodule.powermotor
Type Defect
Context 09
Action Replace
Reason1 Actuators power cables short circuited
Cure1 Check actuators power cables
Reason2 PSU module defect
Cure2 Replace
Part MOD09


HC309024 : powersupplymodule.powerlogic
Type Defect
Context 09
Action Replace
Reason PSU module defect
Cure Replace
Part MOD09

HC309025 : powersupplymodule.power3v3
Type Defect
Context 09
Action Replace
Reason PSU module defect
Cure Replace
Part MOD09



DD+DIS033.07E
Repair and Service
Troubleshooting - Error Codes




DOCUMENT CONTROL NOTE:
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Edition 1, Revision 1 DRYSTAR AXYS Chapter 3.3 / 58 of 72
03-2011 Type 5367/100 Agfa Company Confidential

HC309026 : powersupplymodule.power12v
Type Defect
Context 09
Action Replace
Reason PSU module defect
Cure Replace
Part MOD09

HC309027 : powersupplymodule.powern12v
Type Defect
Context 09
Action Replace
Reason PSU module defect
Cure Replace
Part MOD09


MODULE : displaykeypadmodule
Elabel : Yes

HC310000 : displaykeypadmodule.elabel.present
Type Failure
Context W310000
Action None
Reason1 Display Elabel not connected
Cure1 Connect Display elabel
Reason2 Display Elabel defect
Cure2 Replace
Part MOD10



DD+DIS033.07E
Repair and Service
Troubleshooting - Error Codes




DOCUMENT CONTROL NOTE:
The controlled version of this document resides on MedNet. Any printed copy of this document is uncontrolled.
Edition 1, Revision 1 DRYSTAR AXYS Chapter 3.3 / 59 of 72
03-2011 Type 5367/100 Agfa Company Confidential

HC310001 : displaykeypadmodule.elabel.config
Type Failure
Context W310001
Action None
Reason Display Elabel defect
Cure Replace
Part MOD10


MODULE : inputsensormodule
Elabel : No

HC311000 : inputsensormodule.s4.flagproblem
Type Failure
Context W311000
Action None
Reason Internal jam, input sensor S4 isn't responding
Cure Remove jam


HC311001 : inputsensormodule.s13.flagproblem
Type Failure
Context W311001
Action None
Reason Internal jam, input sensor S13 isn't responding
Cure Remove jam



DD+DIS033.07E
Repair and Service
Troubleshooting - Error Codes




DOCUMENT CONTROL NOTE:
The controlled version of this document resides on MedNet. Any printed copy of this document is uncontrolled.
Edition 1, Revision 1 DRYSTAR AXYS Chapter 3.3 / 60 of 72
03-2011 Type 5367/100 Agfa Company Confidential

HC311002 : inputsensormodule.connected
Type Defect
Context E311002
Action SeeManual
Reason XS5 not connected
Cure Connect XS5

HC311003 : inputsensormodule.s4
Type Failure
Context W311003
Action None
Reason1 S4 not connected
Cure1 Connect S4
Reason2 S4 bracket module defect
Cure2 Replace
Part MOD11

HC311004 : inputsensormodule.s13
Type Failure
Context W311004
Action None
Reason1 S13 not connected
Cure1 Connect S13
Reason2 S4 bracket module defect
Cure2 Replace
Part MOD11



DD+DIS033.07E
Repair and Service
Troubleshooting - Error Codes




DOCUMENT CONTROL NOTE:
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Edition 1, Revision 1 DRYSTAR AXYS Chapter 3.3 / 61 of 72
03-2011 Type 5367/100 Agfa Company Confidential

HC311005 : inputsensormodule.sensors
Type Failure
Context W311005
Action None
Reason one of the inputsensors is not functioning
Cure Remove jam

HC311020 : inputsensormodule.working
Type Defect
Context 11
Action Replace
Reason S4 bracket module is defective
Cure Power off printer and replace
Part MOD10


MODULE : camdrivemodule
Elabel : No

HC313000 : camdrivemodule.home
Type Accidental
Context
Action None
Reason Internal jam
Cure Remove internal jam



DD+DIS033.07E
Repair and Service
Troubleshooting - Error Codes




DOCUMENT CONTROL NOTE:
The controlled version of this document resides on MedNet. Any printed copy of this document is uncontrolled.
Edition 1, Revision 1 DRYSTAR AXYS Chapter 3.3 / 62 of 72
03-2011 Type 5367/100 Agfa Company Confidential

HC313001 : camdrivemodule.m2.connection
Type Defect
Context E313001
Action SeeManual
Reason1 Motor M2 not connected
Cure1 Connect motor M2
Reason2 Cam shaft module defect
Cure2 Replace
Part MOD13


HC313002 : camdrivemodule.s7
Type Defect
Context E313002
Action SeeManual
Reason1 Sensor S7 not connected
Cure1 Connect sensor S7
Reason2 Cam shaft module defect
Cure2 Replace
Part MOD13

HC313020 : camdrivemodule.working
Type Defect
Context 13
Action Replace
Reason Cam shaft module defect
Cure Replace
Part MOD13



DD+DIS033.07E
Repair and Service
Troubleshooting - Error Codes




DOCUMENT CONTROL NOTE:
The controlled version of this document resides on MedNet. Any printed copy of this document is uncontrolled.
Edition 1, Revision 1 DRYSTAR AXYS Chapter 3.3 / 63 of 72
03-2011 Type 5367/100 Agfa Company Confidential

HC313021 : camdrivemodule.m2.shortcircuit
Type Defect
Context E313021
Action SeeManual
Reason Cam shaft module defect
Cure Replace
Part MOD13


MODULE : gearboxmodule
Elabel : No


HC314000 : gearboxmodule.home
Type Accidental
Context
Action None
Reason Internal jam
Cure Remove internal jam

HC314001 : gearboxmodule.pickup.passed
Type Accidental
Context
Action None
Reason Internal jam
Cure Remove internal jam



DD+DIS033.07E
Repair and Service
Troubleshooting - Error Codes




DOCUMENT CONTROL NOTE:
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Edition 1, Revision 1 DRYSTAR AXYS Chapter 3.3 / 64 of 72
03-2011 Type 5367/100 Agfa Company Confidential

HC314002 : gearboxmodule.takeover.film.close
Type Accidental
Context
Action None
Reason Internal jam
Cure Remove internal jam

HC314003 : gearboxmodule.film.inputsensors
Type Accidental
Context
Action None
Reason Internal jam
Cure Remove internal jam

HC314004 : gearboxmodule.m8.connection
Type Defect
Context E314004
Action SeeManual
Reason1 Motor M8 not connected
Cure1 Connect motor M8
Reason2 Roller drive module defect
Cure2 Replace
Part MOD14



DD+DIS033.07E
Repair and Service
Troubleshooting - Error Codes




DOCUMENT CONTROL NOTE:
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Edition 1, Revision 1 DRYSTAR AXYS Chapter 3.3 / 65 of 72
03-2011 Type 5367/100 Agfa Company Confidential

HC314005 : gearboxmodule.s3
Type Defect
Context E314005
Action SeeManual
Reason1 Sensor S3 not connected
Cure1 Connect sensor S3
Reason2 Roller drive module defect
Cure2 Replace
Part MOD14

HC314006 : gearboxmodule.connected
Type Defect
Context E314006
Action SeeManual
Reason1 Connector XS12 not connected
Cure1 Connect Connector XS12
Reason2 gearboxmodule drive module defect
Cure2 Replace
Part MOD14


HC314020 : gearboxmodule.working
Type Defect
Context 14
Action Replace
Reason Roller drive module defect
Cure Replace
Part MOD14



DD+DIS033.07E
Repair and Service
Troubleshooting - Error Codes




DOCUMENT CONTROL NOTE:
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Edition 1, Revision 1 DRYSTAR AXYS Chapter 3.3 / 66 of 72
03-2011 Type 5367/100 Agfa Company Confidential

HC314021 : gearboxmodule.m8.shortcircuit
Type Defect
Context E314021
Action SeeManual
Reason Roller drive module defect
Cure Replace
Part MOD14


MODULE : suspensiondrivemodule
Elabel : No

HC315000 : suspensiondrivemodule.move
Type Accidental
Context
Action None
Reason Suspension move (10 or 14 inch) failed accidently
Cure Self resolving accident

HC315001 : suspensiondrivemodule.m3.connection
Type Defect
Context E315001
Action SeeManual
Reason1 Motor M3 not connected
Cure1 Connect motor M3
Reason2 Suspension drive module defect
Cure2 Replace
Part MOD15



DD+DIS033.07E
Repair and Service
Troubleshooting - Error Codes




DOCUMENT CONTROL NOTE:
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Edition 1, Revision 1 DRYSTAR AXYS Chapter 3.3 / 67 of 72
03-2011 Type 5367/100 Agfa Company Confidential

HC315002 : suspensiondrivemodule.s21
Type Defect
Context E315002
Action SeeManual
Reason1 Sensor S21 not connected
Cure1 Connect sensor S21
Reason2 Suspension drive module defect
Cure2 Replace
Part MOD15

HC315003 : suspensiondrivemodule.s22
Type Defect
Context E315003
Action SeeManual
Reason1 Sensor S22 not connected
Cure1 Connect sensor S22
Reason2 Suspension drive module defect
Cure2 Replace
Part MOD15


HC315004 : suspensiondrivemodule.connected
Type Defect
Context E315004
Action SeeManual
Reason1 Connector XS13 not connected
Cure1 Connect Connector XS13
Reason2 Suspension drive module defect
Cure2 Replace
Part MOD15



DD+DIS033.07E
Repair and Service
Troubleshooting - Error Codes




DOCUMENT CONTROL NOTE:
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Edition 1, Revision 1 DRYSTAR AXYS Chapter 3.3 / 68 of 72
03-2011 Type 5367/100 Agfa Company Confidential

HC315020 : suspensiondrivemodule.working
Type Defect
Context 15
Action Replace
Reason Suspension drive module defect
Cure Replace
Part MOD15

HC315021 : suspensiondrivemodule.m3.shortcircuit
Type Defect
Context E315021
Action SeeManual
Reason Suspension drive module defect
Cure Replace
Part MOD15



MODULE : coolingfanmodule
Elabel : No

HC316000 : coolingfanmodule.thf1.connection
Type Defect
Context E316000
Action SeeManual
Reason1 Coolingfan not connected
Cure1 Connect coolingfan
Reason2 Coolingfan module defect
Cure2 Replace
Part MOD12



DD+DIS033.07E
Repair and Service
Troubleshooting - Error Codes




DOCUMENT CONTROL NOTE:
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Edition 1, Revision 1 DRYSTAR AXYS Chapter 3.3 / 69 of 72
03-2011 Type 5367/100 Agfa Company Confidential

HC316020 : coolingfanmodule.thf1.shortcircuit
Type Defect
Context E316020
Action SeeManual
Reason1 Coolingfan not connected
Cure1 Connect coolingfan
Reason2 Coolingfan module defect
Cure2 Replace
Part MOD12

MODULE : pumpandvalvesmodule
Elabel : No

HC317000 : pumpandvalvesmodule.m9.connection
Type Defect
Context E317000
Action SeeManual
Reason1 Motor M9 not connected
Cure1 Connect motor M9
Reason2 XS10 not connected
Cure2 Connect XS10
Reason3 Pump and valves module defect
Cure3 Replace
Part MOD17

HC317001 : pumpandvalvesmodule.v1.connection
Type Defect
Context E317001
Action SeeManual
Reason1 XS10 not connected
Cure1 Connect XS10
Reason2 Pump and valves module defect
Cure2 Replace
Part MOD17



DD+DIS033.07E
Repair and Service
Troubleshooting - Error Codes




DOCUMENT CONTROL NOTE:
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Edition 1, Revision 1 DRYSTAR AXYS Chapter 3.3 / 70 of 72
03-2011 Type 5367/100 Agfa Company Confidential

HC317002 : pumpandvalvesmodule.v2.connection
Type Defect
Context E317002
Action SeeManual
Reason1 XS10 not connected
Cure1 Connect XS10
Reason2 Pump and valves module defect
Cure2 Replace
Part MOD17

HC317020 : pumpandvalvesmodule.m9.shortcircuit
Type Defect
Context E317020
Action SeeManual
Reason Pump and valves module defect
Cure Replace
Part MOD17

HC317021 : pumpandvalvesmodule.v1.shortcircuit
Type Defect
Context E317021
Action SeeManual
Reason Pump and valves module defect
Cure Replace
Part MOD17



DD+DIS033.07E
Repair and Service
Troubleshooting - Error Codes




DOCUMENT CONTROL NOTE:
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Edition 1, Revision 1 DRYSTAR AXYS Chapter 3.3 / 71 of 72
03-2011 Type 5367/100 Agfa Company Confidential

HC317022 : pumpandvalvesmodule.v2.shortcircuit
Type Defect
Context E317022
Action SeeManual
Reason Pump and valves module defect
Cure Replace
Part MOD17


MODULE : eboxfanmodule
Elabel : No

HC320000 : eboxfanmodule.eboxfan.connection
Type Defect
Context E320000
Action SeeManual
Reason1 EBox fan module not connected
Cure1 Connect EBox fan module
Reason2 EBox fan module defect
Cure2 Replace
Part MOD20

HC320020 : eboxfanmodule.eboxfan.shortcircuit
Type Defect
Context E320020
Action SeeManual
Reason EBox fan module defect
Cure2 Replace
Part MOD20




DD+DIS033.07E
Repair and Service
Troubleshooting - Error Codes




DOCUMENT CONTROL NOTE:
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Edition 1, Revision 1 DRYSTAR AXYS Chapter 3.3 / 72 of 72
03-2011 Type 5367/100 Agfa Company Confidential

MODULE : bothtraysmodule
Elabel : No


HC321001 : pickupmodule.alltrays.disabled
Type Defect
Context E321001
Action SeeManual
Reason All inputtrays have detected a mallfunction
Cure Check other active HC-codes to get detailed info