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Communication

Communication

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Published by krunal
A small presentation on the communication.
A small presentation on the communication.

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Published by: krunal on Mar 23, 2008
Copyright:Attribution Non-commercial

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07/04/2011

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Communication

“Once a word goes out of your mouth, you can never swallow it again."
Krunal Thakkar [ 91-9974100899 ] [consultant.krunal@gmail.com]

WHY communication?
 

 

To develop information & understanding, necessary for group efforts. To foster an attitude which is necessary for motivation, cooperation and job satisfaction. To adopt change at the required speed. To satisfy basic human needs for recognition & sense of belonging. To improve the existing relationship with the superior, peers and subordinates.
Krunal Thakkar [ 91-9974100899 ] [consultant.krunal@gmail.com]

Communication

It is a process of transferring information/data/ideas/thoughts from one person to another.

Krunal Thakkar [ 91-9974100899 ] [consultant.krunal@gmail.com]

Why effective communication

To create understanding in the thinking of the person receiving the communication. To exactly replicate the ideas/ thoughts in the mind of the receiver.
Krunal Thakkar [ 91-9974100899 ] [consultant.krunal@gmail.com]

Effective Communication
 

The sender sends the idea/ thought/information/data. The receiver accepts the idea/ thought/information/data. The data/information perceived by the receiver is exactly the same as send by the sender.

Krunal Thakkar [ 91-9974100899 ] [consultant.krunal@gmail.com]

Topics included in the presentation
      

Communication process Verbal communication Non-verbal communication Inter-personal communication Zones of communication Tips for effective communication Barriers to effective communication
Krunal Thakkar [ 91-9974100899 ] [consultant.krunal@gmail.com]

Communication process
Sender Feedback Message encoding Encoded message Medium

Receiver

Encoded message

Krunal Thakkar [ 91-9974100899 ] [consultant.krunal@gmail.com]

Verbal communication

What is being figured-out when you are talking/communicating? -Voice -Tune of the voice -Speed of the language -Words

Krunal Thakkar [ 91-9974100899 ] [consultant.krunal@gmail.com]

Non- verbal communication

What is being pictured while communicating? - Facial expression - Gestures - Hand movements - Eye contact - Body movements - Distance between the communicator - Your dressing style - Body language & gestures.
Krunal Thakkar [ 91-9974100899 ] [consultant.krunal@gmail.com]

Interpersonal skills
the ability to read and manage the emotions, motivation, and behaviour of oneself and others during social interaction

Interpersonal skills include

Krunal Thakkar [ 91-9974100899 ] [consultant.krunal@gmail.com]

“The most important thing in communication is to hear what isn’t being said.”

Krunal Thakkar [ 91-9974100899 ] [consultant.krunal@gmail.com]

Zones of communication

Intimate zone Personal zone Social zone External zone

Krunal Thakkar [ 91-9974100899 ] [consultant.krunal@gmail.com]

Tips for effective communication
 

 

Give every man thy ear but few thy voice. If speaking is silver, then listening is gold. If you have nothing to say, say nothing. If there is any secret of success in life, it lies in the ability to put yourself in the other person’s place and to see thing from his point of view as well as your own.
Krunal Thakkar [ 91-9974100899 ] [consultant.krunal@gmail.com]

Barrier to communication

• • • • •

Personal/ Human


• • •

Technical
Geographical distance Mechanical failures Time lags

Emotions Biases Competencies Perceptual variations Sensual abilities


• • • •

Semantic

Word interpretation Gestures Language Signs and symbols

Krunal Thakkar [ 91-9974100899 ] [consultant.krunal@gmail.com]

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