Robin Sharma

LITTLE BLACK BOOK FOR STUNNING SUCCESS 1 ROBIN SHARMA
ROBIN SHARMA'S
ROBIN SHARMA'S
LITTLE BLACK BOOK FOR
LITTLE BLACK BOOK FOR
STUNNING
STUNNING
SUCCESS
SUCCESS
People who have
achieved great success
are not necessarily
more skillful or intelligent
than others. What
separates them is their
burning desire and thirst
for knowledge. The
more one knows, the
more one achieves.
~ obin !harma
"#$$%"T W&T' #(&$)
http://www.faceb!.c"/theff#c#a$%b#&'ha%"apa(e
http://www.tw#tte%.c"/)%b#&)'ha%"a
Tha&! *+.
* +,-- by obin !harma
http://www.%b#&'ha%"a.c"
B* I&te%&at#&a$ Be't'e$$#&( A+th% Rb#& Sha%"a B* I&te%&at#&a$ Be't'e$$#&( A+th% Rb#& Sha%"a
THE LEA,ER -HO HA, NO TITLE THE LEA,ER -HO HA, NO TITLE
A Modern Fable on Real Success in Business and in Life
If you want to operate at the level of WW!" be an
e#ceptional leader$ and live life full out"$ buy this
boo%&'
,a%%e& Ha%.*/ p+b$#'he%/ SUCCESS "a(a0#&e
&n The .eader Who 'ad $o Title, /ou Will .earn)
Hw t w%! w#th a&. #&f$+e&ce pep$e $#!e a
'+pe%'ta%/ %e(a%.$e'' f *+% p'#t#&
A "eth. t %ec(&#0e a&. the& 'e#0e
pp%t+&#t#e' #& t#"e' f .eep cha&(e
The %ea$ 'ec%et' f #&te&'e #&&1at#&
A& #&'ta&t 't%ate(* t b+#$. a (%eat tea" a&.
bec"e a 2"e%cha&t f ww2 w#th *+%
c+'t"e%'
Ha%.3h#tt#&( tact#c' t bec"e "e&ta$$* 't%&(
a&. ph*'#ca$$* t+(h e&+(h t $ea. *+% f#e$.
Rea$3w%$. wa*' t .efeat 't%e''/ b+#$. a&
+&beatab$e "#&.3'et/ +&$ea'h e&e%(*/ a&.
ba$a&ce *+% pe%'&a$ $#fe
Re(a%.$e'' f what *+ . w#th#& *+% %(a&#0at#&
a&. the c+%%e&t c#%c+"'ta&ce' f *+% $#fe/ the '#&($e
"'t #"p%ta&t fact #' that *+ ha1e the pwe% t
'hw $ea.e%'h#p.
PICK UP YOUR COPY NOW!
INDEX INDEX
W'0T &! .%01%!'&P2) 4
W#.1 ".0!! .0$3403%) 5
W'# 501% !4""%!! 0 (01 W#12) 6
T'% P#W% #6 10&./ P0"T&"%!) 78
T'% %/%! #6 .%01%!'&P) 79
T'% 5/T' #6 P%!#$0. T0$!6#50T&#$) 74
.&7% 64../ $#W) 75
!&5P.&6/ T'%$ 6#"4!) 76
'#W T# 3%T 3##1 0T .&6%) 7:
/#4 6#4 5&$4T% 5&.%) ;7
"0.. /#4 P0%$T!, 8&!! /#4 !P#4!% 0$1
'43 /#4 8&1!) ;9
$# T0&$ $# 30&$) ;<
1%T0"' 6#5 T'% $#&!%) ;=
4 ( %$T'4!&0!T&") ;5
W'/ T'#43'T! !'0P% %0.&T/) ;:
&T #$./ T08%! 0 5&$4T%) 97
T%.. 3%0T !T#&%!) 99
0!8, 0!8, 0!8 T'%$ 0!8 !#5% 5#%) 94
1# 3##1 T# 6%%. 3##1) 95
6&$1 P#"8%T! #6 P%0"%) 9:
T'&! 10/ &! !P%"&0.) <7
6%0 0! 3#WT') <9
P0"T&"% T'% .0/ 8&$3 4.%) <<
!%.. 3%0T./) <5
841#! T# W0%$ (466%T) 48
W'/ (% 3%0T) 47
#43' "#$1&T&#$! (&$3 P%"&#4! 3&6T!) 4;
/#4 %$7&#$5%$T (%"#5%! /#4) 4<
60&. T# W&$) 44
T'% &503&$0T&#$ %"#$#5/) 4=
1#$9T 6%%1 /#4 W%08$%!!) 46
T'% T'&$3 0(#4T T'&$3!) 4:
3%0T$%!! (/ %7#.4T&#$ 7%!4! %7#.4T&#$)=;
/#4 6&$1 W'0T /#4 !%%8) =4
"#$7%!0T&#$! W&T' %""%$T&"!) =5
$%:T .%7%. .&!T%$&$3) =:
%01/ 501% 3%0T$%!!) 57
T'% (&..&0$"% #6 1&7%!&T/) 5<
;&5 1#$0.1 3%T! &T) 55
.%01 .&8% &<</) 5:
(% 0 6&$&!'%) 67
"0./ 3%T! &T) 6;
T'% 1%05 "0T"'%) 6<
!4""%!! 7&0 !&5P.&"&T/) 6=
.%0$ 0T &$T%!%"T&#$!) 65
(% .&8% P%T% =14"8%>) 66
.%7%03% '01 %.0T&#$!'&P!) :8
T'% #$% .%0P) :9
0"'&%7&$3 .#$3%7&T/ =0$1 3%0T$%!!
&$ (4!&$%!!>) :4
6#"4! T# W&$) :6
(4&.1 /#4 P#W%) 788
'#W (&3 0% /#4 !'#%!2) 787
T'% 3&0$T .%0P) 78;
0 3##1 "%#) 78<
&T9! 0.. 0(#4T 3#WT') 784
%!P%"T /#4) 78=
.%!! T0.8 5#% 1#) 785
T'% &5P#T0$"% #6 (%&$3 %5080(.%) 786
P#(.%5! 0% !%70$T!) 78:
$# T/ $# W&$) 777
'#$# &! '&P) 77;
/#49% 0$ 0T&!T) 779
30T&T41% 6# T'% 3##1) 774
%01 !T0$3% !T466) 775
T'% "#403%#4! ?4%!T&#$) 77:
.%01%!'&P &! 0(#4T ".0&T/) 7;8
!#6T &! '01) 7;7
T# 0"T &! T# .%01) 7;9
T'% (&3 ?4%!T&#$) 7;<
-@ "'0..%$3%!) 7;4
WHAT IS LEADERSHIP?
WHAT IS LEADERSHIP?
Lea.e%'h#p ha' &th#&( t . w#th the t#t$e & *+% b+'#&e'' ca%. % the
'#0e f *+% ff#ce. Lea.e%'h#p #' &t ab+t hw "+ch "&e* *+ "a!e
% the c$the' *+ wea%. Lea.e%'h#p #' a ph#$'ph*. It>' a& att#t+.e. It>'
a 'tate f "#&.. A&. #t>' a1a#$ab$e t each &e f +'.
He%e>' a& e?a"p$e. I 'pe&. a $t f "* $#fe & a#%p$a&e' a&. t%a1e$#&( '
I>" ha%. & "* $+((a(e. The ha&.$e & "* ca%%*3& $+((a(e b%!e
afte% "* t+% f R+''#a a few "&th' a( @*+ ha1e t p+t a 1#'#t t St.
Aete%'b+%( & *+% $#'t f p$ace' t 1#'#t bef%e *+ .#eB. A&*wa*/ I ta!e
the p#ece #& t E1e?/ a .ea$e% #& T%&t. The *+&( "a& at the
c+&te% t%eate. "e w&.e%f+$$* a&. w#th#& a few .a*'/ the ha&.$e wa'
f#?e..
-h#$e #& New C%! a wee! a(/ the ha&.$e b%!e a(a#&. I a''+"e. that
I>. ha1e t pa* f% the %epa#% whe& I we&t bac! #&t E1e?. M't b+'#&e''
p+t c$#e&t' th%+(h ' "a&* h+%.$e': #f *+ ha1e&>t 'a1e. the %ece#pt
*+ a%e +t f $+c!/ #f *+ .&>t !&w wh .#. the #&#t#a$ %epa#% we
ca&&t he$p *+ etc etc. -e$$ E1e? #' .#ffe%e&t. The* D+'t (et #t. The*
+&.e%'ta&. that w#th+t t%eat#&( the#% c+'t"e%' we$$/ the%e #' &
b+'#&e''.
-he& I e?p$a#&e. that the ha&.$e b%!e a(a#&/ the *+&( w"a& at
the c+&te% E w#th+t a ""e&t f he'#tat#& E ap$(#0e. f% the
p%b$e" I face.. She the& 'a#.: F-e w#$$ p%"#'e *+ that *+ w#$$ ha1e
*+% ca%%*3& #& pe%fect %.e% w#th#& 9 .a*'. A&. f c+%'e S#%/ the%e w#$$
be & cha%(e.G N b+%ea+c%ac* a%+&. &ee.#&( the %ece#pt f%" the
p%e1#+' %epa#%. N ha''$e'. N #''+e'. H+'t (%eat 'e%1#ce/ w#th a (#a&t
'"#$e.
Th#' w"a& 'hwe. $ea.e%'h#p. She I+#c!$* .#a(&'e. the p%b$e"/
a''+"e. pe%'&a$ %e'p&'#b#$#t* a&. "a.e the %#(ht .ec#'#&. A&. 'he
wwe. he% c+'t"e% #& the p%ce''.
What will you do to be the leader that you are destined to What will you do to be the leader that you are destined to
be, today2 be, today2
WORLD CLASS LANGUAGE
WORLD CLASS LANGUAGE
La&(+a(e ffe%' a f%a"ew%! f% "ea&#&(. Th#&! ab+t that pwe%f+$
#.ea f% a 'ec&.. -e +&.e%'ta&. the w%$. th%+(h w%.'. The w%.'
*+ +'e .ete%"#&e the wa* *+ pe%ce#1e %ea$#t*.
&f you call a stumbling block a problem or a big mess &f you call a stumbling block a problem or a big mess
you will create a different emotional state within you than you will create a different emotional state within you than
if you call the issue an opportunity or a challenge that if you call the issue an opportunity or a challenge that
will only make me better. will only make me better.
I ha1e the p%#1#$e(e/ a' a '+cce'' cach/ t w%! w#th "a&*
e?t%a%.#&a%#$* '+cce''f+$ pep$e f%" a%+&. the w%$..
O&e f the#% c%e t%a#t' f (%eat&e'' #' that the 1a't "aD%#t* f the"
+&.e%'ta&. the pwe% f the w%.. They use worldAclass
language.
Nt &$* . the* %ef%a#& f%" +'#&( p%fa&#t#e'/ b+t the* +'e the
$a&(+a(e f pa''#&. The* +'e the $a&(+a(e f $ea.e%'h#p. The* +'e
the $a&(+a(e f p''#b#$#t*. The* +'e the $a&(+a(e f $1e.
WHO MADE SUCCESS
WHO MADE SUCCESS
A BAD WORD?
A BAD WORD?
T "a&* pep$e be$#e1e that the%e>' '"eth#&( w%&( w#th a#"#&( t
be %ea$$* '+cce''f+$. I>1e hea%. #t a $t the'e .a*'/ the '+((e't#& that #f
*+ 't%#1e f% '+cce''/ *+ "+'t &t be a$$ that c&ce%&e. w#th "a!#&(
a .#ffe%e&ce a&. be#&( '#(&#f#ca&t.
It>' a$"'t a' #f be#&( a (3(ette% #' #&c"pat#b$e w#th be#&(
c"pa''#&ate/ 'c#a$$* c&'c#+' a&. (..
-e$$ he%e>' "* ta!e & the F'+cce'' 1e%'+' '#(&#f#ca&ceG #''+e: a&
e?t%a%.#&a%* $#fe c&ta#&' bth.
-#th+t '+cce''/ I ha1e a 'e&'e that the be't pa%t f *+ w#$$ fee$ a $#tt$e
h$$w.
Aa%t f what "a!e' +' h+"a& #' the h+&(e% t %ea$#0e +% (%eate't (#ft'
a&. $#1e $#fe f+$$*. -e we%e b+#$t t 'h#&e. A&. w#th+t '#(&#f#ca&ce/ I
be$#e1e that we w#$$ fee$ that we ha1e wa$!e. the p$a&et #& 1a#&.
The%e>' &th#&( w%&( w#th be#&( a& e$#te pe%f%"e% a&. ta!#&( the
'tep' %eI+#%e. t bec"e a %e"a%!ab$e '+cce'' #& th#' w%$..
!uccess is actually a creative pursuit and a reflection of !uccess is actually a creative pursuit and a reflection of
healthy selfAesteem. healthy selfAesteem.
A&. wh#$e *+ %ea$#0e '+cce''/ I #&1#te *+ t 'ta* .e1te. t e$e1at#&(
the $#1e' *+ t+ch a&. $ea1#&( *+% w%$. bette% tha& *+ f+&. #t.
That>' the '#(&#f#ca&ce p#ece.
-#th bth/ *+>$$ .#'c1e% *+% (%eate't $#fe.
THE POWER OF DAILY
THE POWER OF DAILY

PRACTICES
PRACTICES
S+cce''/ w%$.3c$a'' hea$th/ #&te%&a$ f+$f#$$"e&t a&. '+'ta#&e. happ#&e''
.&>t D+'t happe&. The'e e$e"e&t' f *+% be't $#fe a%e c%eate..
A$$ t fte& we $! at a h+"a& be#&( p$a*#&( the#% be't (a"e & the
p$a*#&( f#e$. f $#fe a&. a''+"e the* (t $+c!* % we%e b%& #&t the#%
$ft* c&.#t#&.
-hat we .&>t 'ee #' a$$ the .e1t#& a&. .#'c#p$#&e that we&t #&t
c%aft#&( the e?t%a%.#&a%* %e'+$t' we 'ee.
-hat I>" '+((e't#&( #' that pe%'&a$ a&. p%fe''#&a$ (%eat&e'' ta!e'
w%!. I>" &t '"e&e wh w+$. e1e% te$$ *+ that *+ c+$. (et t
*+% .%ea"' w#th+t ha1#&( t "a!e '"e 'ac%#f#ce' a&. pa* the p%#ce
#& te%"' f .e.#cat#& a&. 'e$f3c&t%$.
The be't a"&('t +' "a!e #t a$$ $! ' ea'*. I ca$$ #t The !wan %ffect 3
e$#te pe%f%"e%' "a!e pe%'&a$ e?ce$$e&ce $! eff%t$e'' a&. 'ee" t
"a!e th#&(' happe& a' (%acef+$$* a' a 'wa& "1e' a$&( the wate%.
B+t $#!e the 'wa&/ what *+ .&>t (et t 'ee #' a$$ the ha%.3w%! ta!#&(
p$ace be$w the '+%face.
The best way to create spectacular results in the most The best way to create spectacular results in the most
important areas of your life is through daily practice. important areas of your life is through daily practice.
I& "* $#fe/ I ha1e a 'e%#e' f p%act#ce' that 'et "e +p f% a (%eat .a*.
Ce'/ '"et#"e' $#fe 'e&.' *+ +&e?pecte. cha$$e&(e' that !&c! *+
ff t%ac!3that>' D+'t $#fe happe&#&(. B+t w#th a 'e%#e' f p%act#ce' t !eep
*+ at *+% be't/ *+>$$ 'ta* #& a p'#t#1e 'tate "+ch "%e fte&.
A%act#ce' that w#$$ $c! *+ #&t *+% be't 'tate #&c$+.e a morning
Bournaling session whe%e *+ %ec%. *+% fee$#&('/ th+(ht'/ a&. the
b$e''#&(' *+ a%e (%atef+$ f%.
O% *+ "a* start your day with a strong workout a&. a& elite
performerCs meal.
I fte& listen to music for -D minutes/ a' #t &t &$* e&e%(#0e' "e/ #t D+'t
"a!e' $#fe bette%. I a$' use success statements or affirmations t (et
"* "#&. fc+'e..
S+cce'' a&. D* a&. #&&e% peace .&>t D+'t 'hw +p. C+ &ee. t
c%eate the".
F#&. *+% 'e%#e' f p%act#ce'/ pe%f%" the" w#th c&'#'te&c*. A&. the&
( +t #&t th#' bea+t#f+$ w%$. f +%' a&. 'h#&e.
THE EYES OF LEADERSHIP
THE EYES OF LEADERSHIP
The 'a. fact #' that "'t pep$e 'ee the w%'t #& the%' 3 the* 'ee the"
th%+(h the e*e' f the#% w& a&(e%/ fea% a&. $#"#tat#&. If '"e&e
'hw' +p $ate f% a "eet#&(/ the* #"p+te a &e(at#1e #&te&t & that
pe%'&/ 'a*#&( Fthe* a%e ' %+.eG.
If '"e&e "a!e' a "#'ta!e & a& e?pe&'e %ep%t/ the* (%+"b$e Fthat
pe%'& #' ' .#'h&e'tG. If '"e&e "#'3c""+&#cate' a p#&t/ the*
'#$e&t$* 'a* F'he>' a $#a%G.
Lea.e%' a%e .#ffe%e&t.
The* $! f% the be't #& pep$e.
I wa&t t be c$ea%. I>" &t '+((e't#&( that $ea.e%' . &t c&f%&t I wa&t t be c$ea%. I>" &t '+((e't#&( that $ea.e%' . &t c&f%&t
%ea$#t*. Nt at a$$. -hat I>" 'a*#&( #' that %ea$#t*. Nt at a$$. -hat I>" 'a*#&( #' that the best leaders see the best leaders see
through the eyes of understanding. through the eyes of understanding.
If '"e&e #' $ate/ the* t%* t (et t the t%+th. Ma*be the%e>' a t#"e
"a&a(e"e&t p%b$e" t cach a%+&. % a '#c! ch#$. t he$p. A&
e%%% & a& e?pe&'e acc+&t c+$. be the %e'+$t f a p% p%ce'' #&
p$ace % the e"p$*ee>' .#'%(a&#0at#&. The "#'c""+&#cat#& "#(ht
be a$$ ab+t the pe%'& c""+&#cat#&( ha1#&( wea! '!#$$' #& th#' a%ea.
A& pp%t+&#t* f% #"p%1e"e&t.
T.a*/ %athe% tha& $!#&( f% the w%'t #& pep$e/ I #&1#te *+ t $! f%
what>' be't w#th#& the".
S+%e '"e pep$e %ea$$* a%e #&c&'#.e%ate % .#'h&e't % +&ca%#&(. B+t
#& "* e?pe%#e&ce 3 a&. I>1e w%!e. w#th a $t f pep$e 1e% the *ea%' 3
"'t pep$e a%e (..
Few h+"a& be#&(' wa!e +p #& the "%&#&( a&. a'! the"'e$1e': F-hat
ca& I . t.a* t "e'' +p '"e&e e$'e>' .a* % +&.e%"#&e "*
c%e.#b#$#t*JG
M't f the "#'ta!e' pep$e "a!e a%e the %e'+$t f a $ac! f
awa%e&e''. A&. he%e>' the pa*ff f% *+: a' *+ 'ee! +t the (. #&
pep$e/ &t &$* w#$$ the* wa&t t 'hw +p "%e f+$$* f% *+/ b+t *+
w#$$ 'ee "%e (. #& *+% w%$..
THE MYTH OF PERSONAL
THE MYTH OF PERSONAL

TRANSFORMATION
TRANSFORMATION
T "a&* pep$e be$#e1e that p$a*#&( the#% be't (a"e a' a h+"a&
be#&( %eI+#%e' the" t %e1$+t#&a$#0e the#% $#1e'. A&. f% "'t f +'/
that>' a 'ca%* th+(ht.
N &e wa&t' t "a!e "a''#1e cha&(e' t the wa* the* th#&!/ fee$
a&. beha1e.
H+"a& be#&(' $1e 'ta*#&( w#th#& the c"f%t 0&e.
B+t (+e'' whatJ
I& "* w%! a' a '+cce'' cach w#th pep$e a%+&. the w%$./ I>1e
%ea$#0e. that $a't#&( pe%'&a$ cha&(e .e' &t %eI+#%e *+ t t+%& *+%
$#fe +p'#.e .w&.
The best way to get to your greatness is through small, The best way to get to your greatness is through small,
continuous stepsAwhat & call the -E Wins. continuous stepsAwhat & call the -E Wins.
If *+ #"p%1e *+% hea$th &$* 7K each .a* f% the &e?t 98 .a*'/ *+
w#$$ 'ee a 98K #&c%ea'e #& that .#"e&'#& f *+% $#fe #& &$* 7 "&th.
Sa"e f% e1e%* the% a%ea f *+% $#fe/ f%" *+% %e$at#&'h#p' t *+%
ca%ee%.
,e'&>t 'ee" ' 'ca%* &w .e' #tJ
Ca& *+ "a!e th'e $#tt$e #"p%1e"e&t' #& the a%ea' "'t #& &ee. f
#"p%1e"e&tJ
Ab'$+te$*.
LIVE FULLY NOW
LIVE FULLY NOW
T "a&* h+"a& be#&(' p'tp&e $#1#&(.
-e 'a* that we w#$$ $#1e +% be't $#1e' whe& we ha1e "%e t#"e % whe&
we f#&#'h the p%e''#&( p%Dect' that a%e c&'+"#&( +'.
-e te$$ th'e a%+&. +' that we w#$$ be "%e $1#&( a&. pa''#&ate
whe& th#&(' '$w .w&.
-e p%"#'e +%'e$1e' that we w#$$ (et #&t w%$.3c$a'' ph*'#ca$
c&.#t#& a&. eat hea$th#e% f. whe& we ha1e a $#tt$e b#t "%e t#"e.
Yet, Yet, deep within us, each one of us knows that there will deep within us, each one of us knows that there will
never be a better time to live our biggest life than now. never be a better time to live our biggest life than now.
A&. #f &t t.a*/ the& whe&J
SIMPLIFY THEN FOCUS
SIMPLIFY THEN FOCUS
He&%* ,a1#. Th%ea+ 'h+te. Simplify. Simplify. Simplify #& h#'
b%eathta!#&($* (. b! F-a$.e&G. N#ce p#&t.
O&e f the p%#"a%* %ea'&' that pep$e a&. %(a&#0at#&' fa#$ t (et t
(%eat&e'' #' that the* t%* t be t "a&* th#&(' t t "a&* pep$e.
I>$$ +'e the C&f+c#+' I+te I fte& +'e he%e: Man who chases two
rabbits catches neither.
The most successful human beings are wildly focused. The most successful human beings are wildly focused.
They have a very clear picture of what it is they want to They have a very clear picture of what it is they want to
create by the time they reach the end of their lives and create by the time they reach the end of their lives and
then they have the discipline =and courage> to stick to then they have the discipline =and courage> to stick to
their mission F saying no to everything that is not mission their mission F saying no to everything that is not mission
critical. critical.
S "* (e&t$e '+((e't#& t *+ #' t '#"p$#f* *+% $#fe. St%#p awa* a$$ that
#' +&#"p%ta&t E the'e a%e the th#&(' !eep#&( *+ f%" (ett#&( t *+%
.%ea"'. A&. the& &ce *+ . *+% c$ea& +p/ fc+'/ fc+'/ fc+'.
C+>$$ be '+%p%#'e. hw (. *+ w#$$ the& (et at be#&( (%eat.
HOW TO GET GOOD AT LIFE
HOW TO GET GOOD AT LIFE
L#fe #' a '!#$$. A&. $#!e a&* the% '!#$$/ &ce *+ !&w the (%+&. %+$e'
a&. "a!e the t#"e t p%act#ce/ *+ ca& (et bette%. If *+ %ea$$* .e1te
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& suggest to you that there are @ simple things you can do & suggest to you that there are @ simple things you can do
to get good at life) to get good at life)
-> Pay 0ttention To .ife) -> Pay 0ttention To .ife) It>' %ea$$* ea'* t $et $#fe act & *+ E t fa$$ It>' %ea$$* ea'* t $et $#fe act & *+ E t fa$$
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the* &e1e% (t the" bac!. the* &e1e% (t the" bac!.
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w%$.. Th#&! ab+t what (a$' *+ &ee. t acc"p$#'h that .a* a&.
w%#te the" .w&. Th#&! ab+t what a%e *+% "'t c$'e$* he$. 1a$+e'.
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-hat (. #' "a!#&( a "#'ta!e #f *+ .&>t $ea%& f%" #tJ
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"%e *+ (#1e t $#fe/ the "%e #t (#1e' t *+. "%e *+ (#1e t $#fe/ the "%e #t (#1e' t *+.
O1e% .#&&e% $a't &#(ht w#th '"e f%#e&.'/ we be(a& t 'pea! f (a$3
'ett#&(. But why set goals when life can be so uncertain? O&e a'!e.
"e.
M* %ep$*: Just because life is so unpreictable oesn!t mean you
shouln!t e"ercise your power to o your best. Set your goals. Ma#e
your plans. $a#e action an chase your reams. $hat!s what personal
responsibility is all about. But once you!%e one your best & let go. 'n
let life o the rest. She $!e. .eep$* #&t he% pa. tha#.
@> %nBoy .ife) -e ta!e $#fe t 'e%#+'$*. B+t at the e&./ the b#$$#&a#%e
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#& the (%a&. 'che"e f th#&('.
S $et>' &t ta!e +%'e$1e' t 'e%#+'$*.
Let>' e&D* the %#.e.
YOUR FOUR MINUTE MILE
YOUR FOUR MINUTE MILE
The ph#$'phe% A%th+% Schpe&ha+e% &ce b'e%1e.: FM't pep$e
ta!e the $#"#t' f the#% 1#'#& t be the $#"#t' f the w%$.. A few . &t.
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th%+(h/ (+e'' whatJ A wh$e &ew 'et f p''#b#$#t#e' appea%.
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"#&+te "#$e ba%%#e%. B+t afte% R(e% Ba&&#'te% b%!e #t/ "a&* "%e
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ha1e/ . a&. beJ
/our thinking creates your reality. /our thinking creates your reality.
If *+ th#&! '"eth#&( ca&&t cc+% #& *+% $#fe/ the& the%e>' & wa*
*+ w#$$ ta!e the act#& %eI+#%e. t "a!e that (a$ a %ea$#t*.
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(%eat&e'' *+ we%e "ea&t t be. A&. whe%e>' the $ea.e%'h#p #& thatJ
CALL YOUR PARENTS,
CALL YOUR PARENTS,
KISS YOUR SPOUSE
KISS YOUR SPOUSE
AND HUG YOUR KIDS
AND HUG YOUR KIDS
E1e% &t#ce that #t>' the pep$e we $1e "'t that we ta!e "'t f%
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beca+'e the* w#$$ a$wa*' be the%e f% *+ @% ' *+ a''+"eB. It>' ea'*
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t be & +%(e&c* at p$a*. It>' ea'* t $et h"e %e$at#&'h#p' '$#p
beca+'e *+ a''+"e the%e a%e "%e p%e''#&( th#&(' t .ea$ w#th.
B+t what c+$. p''#b$* be "%e #"p%ta&t tha& *+% fa"#$*J &s there &s there
any wisdom in being successful yet alone2 any wisdom in being successful yet alone2
S p#c! +p the ph&e a&. te$$ *+% pa%e&t' that *+ $1e the". Bef%e
*+ $ea1e f%" w%!/ (#1e *+% 'p+'e a !#''3$#!e *+ "ea& #t.
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the*>$$ &$* be *+&( &ce. A&. &ce that w#&.w f pp%t+&#t*
c$'e'3#t w#$$ be (&e f%e1e%.
NO TRAIN NO GAIN
NO TRAIN NO GAIN
-hat . The R#t0 Ca%$t&/ The Hte$ L#ct% @#& M#a"#B/ N#!e/ A"a0&/
O"&# Hea$th Ca%e/ IBM/ Sat*a" C"p+te%/ KAMG a&. the%
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e?pe&'e 3 #t>' a& #&1e't"e&t.
&f your greatest resource is your people =and who wouldnCt &f your greatest resource is your people =and who wouldnCt
agree with that2>, then it only makes sense that your agree with that2>, then it only makes sense that your
biggest investment should be in your people. biggest investment should be in your people.
1eveloping them. 3rowing them. Training them. 1eveloping them. 3rowing them. Training them.
I& ha%. ec&"#c t#"e'/ what>' the f#%'t th#&( 'h%t'#(hte. c"pa&#e'
c+tJ C+ (+e''e. #t 3 the t%a#&#&( b+.(et. U&be$#e1ab$e. -hat
"e''a(e .e' that 'e&. t pep$eJ
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+t%a(e+' 1a$+e t the#% c+'t"e%'. L#!e #&&1at#&( $#!e the%e>' &
t"%%w.
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the e&te%p%#'e.
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th%+(h the" e1e%* &#(ht.
N t%a#&. N (a#&.
DETACH FROM THE NOISE
DETACH FROM THE NOISE
O&e f the p%#"a%* t%a#t' f w%$.3c$a'' pe%f%"e%' @#& b+'#&e'' a&. #&
$#feB #' the#% ab#$#t* t F.etach f%" the &#'eG. Each .a*/ F&#'eG '+ch a'
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'ta* F& 1#'#&G.
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'pe&.#&( a pe%#. #""e%'e. #& '#$e&ce each "%&#&(.
(efore your day gets noisy, close your eyes and reflect on (efore your day gets noisy, close your eyes and reflect on
your mission. Think about your goals. eflect on what are your mission. Think about your goals. eflect on what are
your most important To 1os today. Those things that will your most important To 1os today. Those things that will
get you to your dreams. get you to your dreams.
-e a$$ face Fthe t*%a&&* f the +%(e&tG .+%#&( +% .a*'. B+t the be't f
the be't 'ta* t%+e t the#% 1#'#&/ 1a$+e' a&. 1#%t+e'. A&. the* e&'+%e
that the th#&(' that t%+$* c+&t &e1e% (et 'ac%#f#ce. f% th'e 'ee"#&($*
p%e''#&( b+t +&#"p%ta&t &e'. The* '#"p$* %ef+'e t "aD% #& the "#&%.
The* a1#. the &#'e.
U B ENTHUSIASTIC
U B ENTHUSIASTIC
FBe E&th+'#a't#cG '"ac!' f t%#te '$(a&ee%#&(. FBe e&e%(et#cG '+&.'
b1#+'. FBe pa''#&ateG 'ee"' b%#&(. Cet w#th+t e&th+'#a'"/ e&e%(*
a&. pa''#&/ *+ ca&&t $ea. *+% f#e$. a&. a& %(a&#0at#& ca&&t
(et t w%$.3c$a''. @He*/ I &e1e% p%ete&.e. th#' $ea.e%'h#p 't+ff wa'
%c!et 'c#e&ceB.
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whe& the* 'ee "e. A&. the* ha1e a $t f f+&.
Today, show up at work with all the enthusiasm you can Today, show up at work with all the enthusiasm you can
genuinely muster. genuinely muster.
!ee the best in people. !ee the best in people.
3o the eGtra mile to wow your customers. 3o the eGtra mile to wow your customers.
!ee the opportunity amidst a seeming setback. !ee the opportunity amidst a seeming setback.
%mbrace change as an opportunity to grow. %mbrace change as an opportunity to grow.
.earn something new. .earn something new.
'ave a laugh with a teammate. 'ave a laugh with a teammate.
I>$$ be the f#%'t t a(%ee that *+ ca&>t c&t%$ what happe&' t *+
each .a*. B+t w#th a& ab+&.a&ce f e&th+'#a'"/ I ha1e & .+bt that
whate1e% the c"#&( h+%' b%#&(/ *+ w#$$ ha&.$e the" w#th (%ace/
't%e&(th a&. a '"#$e.
WHY THOUGHTS
WHY THOUGHTS
SHAPE REALITY
SHAPE REALITY
C+>1e hea%. #t a th+'a&. t#"e' #& a th+'a&. .#ffe%e&t wa*': *+
bec"e what *+ th#&! ab+t. A&. the th+(ht' *+ +'e bec"e 'e$f3
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the* w#$$.
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wh*J I th#&! I f#&a$$* +&.e%'ta&. wh* the #.ea #' t%+th. It>' &t '"e
e'te%#c ph#$'ph*. It>' '#"p$e $(#c. He%e we (:
The actions you take each day create the results of your The actions you take each day create the results of your
life. 0nd since every action you take has been preceded life. 0nd since every action you take has been preceded
by a thought =thinking truly is the ancestor of by a thought =thinking truly is the ancestor of
performance>, what you focus on really does drive your performance>, what you focus on really does drive your
reality. reality.
B%#t#'h A%#"e M#&#'te% BeDa"#& ,#'%ae$ 'a#. #t ' we$$ whe& he b'e%1e./
FC+ w#$$ &e1e% ( h#(he% tha& *+% th#&!#&(.G
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pep$e . (. th#&(' f% (. pep$e.
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c$a'' +tc"e'.
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.ete%"#&e' *+% .e't#&*.
IT ONLY TAKES A MINUTE
IT ONLY TAKES A MINUTE
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tha& *+ we%e *e'te%.a*
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It &$* ta!e' a "#&+te t "a!e a &ew ch#ce that w#$$ $ea. t *+% be't
$#fe.
5ake the best of your minutes. %ach one of them makes 5ake the best of your minutes. %ach one of them makes
up your life. up your life.
TELL GREAT STORIES
TELL GREAT STORIES
(ig idea) Aep$e 'tep #&t the 't%#e' *+ c%eate f% the". Aep$e
(e&e%a$$* beha1e #& a wa* that "eet' the e?pectat#&' *+ ha1e f
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the" a(a#&B.
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#&t @a&. +p tB.
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app%ec#ate the" a&. the& f$a'h the "'t h&e't '"#$e *+ ca& "+'te%
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a&. *+>1e D+'t %e"#&.e. a h+"a& t be h+"a& a&. 'p%ea. '"e f
*+% 'ta%.+'t @a&. *+ "#(ht D+'t (et a f%ee "ea$B.
Te$$ (. 't%#e'.
6or every person you meet, suggest =by your words, your 6or every person you meet, suggest =by your words, your
tone, your behavior and your energy> that you have a tone, your behavior and your energy> that you have a
story deep in your mind of how great they are. story deep in your mind of how great they are.
See the be't #& pep$e.
L! f% the (%eat&e'' #&'#.e the".
Re"#&. pep$e that the* we%e "ea&t t 'h#&e.
B* the 't%#e' *+ te$$ the".
Ab+t the#% "a(&#f#ce&ce.
ASK, ASK, ASK
ASK, ASK, ASK
THEN ASK SOME MORE
THEN ASK SOME MORE
C+>$$ &e1e% !&w #f *+ .&>t e1e& t%*. The%e #' (#a&t pwe% #& a'!#&( f%
what *+ wa&t. A$$ t fte&/ +% #&te%&a$ chatte% p%e1e&t' +' f%"
ta!#&( the 'tep' &ee.e. t (et +' t +% w& +&#I+e f%" f (%eat&e''.
-e (et !ept '"a$$ f%" +% #&&e% #"a(#&#&('3' "a&* f wh#ch a%e $#e'.
The best of the best, those who live glorious lives A that The best of the best, those who live glorious lives A that
matter A ask like craHy. matter A ask like craHy.
The* +&.e%'ta&. that #t>' a hab#t that "+'t be p$#'he. f% #t t 'h#&e.
A&. the "%e *+ . #t/ the ea'#e% #t (et' @$#!e a&* '!#$$B.
0nd so they ask. 6or the support and help they need at 0nd so they ask. 6or the support and help they need at
work. 6or the understanding they may seek at home. 6or a work. 6or the understanding they may seek at home. 6or a
break they need for their business. 6or a better table at break they need for their business. 6or a better table at
their favorite restaurant. 6or a better seat at a soldAout their favorite restaurant. 6or a better seat at a soldAout
concert. concert.
0nd because they ask more, the get more 0nd because they ask more, the get more =success =success
always has been a numbers game>. always has been a numbers game>.
Nth#&( happe&' +&t#$ *+ a'!. Aep$e a%e &t "#&. %ea.e%'. The*
&ee. t !&w what>' "ea&#&(f+$ t *+/ a&. #f *+ a'! &#ce$*/ the* D+'t
"#(ht 'a* *e'.
DO GOOD TO FEEL GOOD
DO GOOD TO FEEL GOOD
S ea'* t f%(et th#' &e: .#&( (. "a!e' *+ fee$ (.. Be#&(
!#&. t a c3w%!e% &t &$* e&ab$e' a&. e$e1ate' the" 3 #t $#ft' *+%
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the" 3 #t he$p' *+ fee$ c&&ecte. t the &e' *+ $1e @wh#ch
p%"te' happ#&e'' a&. f+$f#$$"e&tB.
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pep$e wh . (%eat th#&(' (et t fee$ (%eat fee$#&('.
Th#' #'&>t '"e F'ftG #.ea @a&. #f #.ea' $#!e the'e a%e ' F'ftG wh* a%e
the* ' 1e%* ha%. t .JM a&*&e ca& be c%a&!* % +&!#&. %
"e.#c%e.
Be#&( p'#t#1e a&. !#&. a&. e?ce$$e&t ta!e' a $t "%e .#'c#p$#&e a&.
pwe%B.
N/ th#' th+(ht I>" 'ha%#&( #'&>t F'ftG at a$$. It>' a p%act#ca$/ pwe%f+$
#&'#(ht that w#$$ $ea. *+ t %ea$ %e'+$t' 3 #& *+% b+'#&e'' $#fe. I& *+%
pe%'&a$ $#fe. A&. #& *+% #&&e% $#fe.
1o good for people. 1o good for people.
1o good work. 1o good work.
Think good thoughts. Think good thoughts.
0nd be good to yourself. 0nd be good to yourself.
3ood things will happen. 3ood things will happen.
O!a*/ I>$$ 'tp +'#&( the w%. F(.G &w...#t>' D+'t that #t fee$' '...(..
Op'3.#. #t a(a#&. S%%*. :B
FIND POCKETS OF PEACE
FIND POCKETS OF PEACE
N#'* w%$. we $#1e #&. Aep$e ta$! $+.$* & ce$$ ph&e'. R#&( t&e' ca&
be hea%. #& &ce 'e%e&e %e'ta+%a&t'. M't ca%' ha1e %a.#' &. M't
h"e' ha1e TL' &. I 'aw a "a& chatt#&( & h#' B$ac!be%%* wh#$e
eat#&( h#' at"ea$ *e'te%.a*. Nt (. f% .#(e't#&.
Each f +' 3 I '+((e't t *+ 3 "+'t f#&. Fpc!et' f peaceG. T#"e f%
what I ca$$ FThe 9 S'G:
!ilence, !olitude and !tillness. !ilence, !olitude and !tillness.
At $ea't/ f#&. '"e t#"e @'a* 74 "#&+te' a .a*B t be I+#et.
Think. eflect. (e. Think. eflect. (e.
That be't p%act#ce w#$$ "a!e *+ ' "+ch bette% at w%!/ at h"e/
w#th 'e$f.
!ome Practical !trategies) !ome Practical !trategies)
-he& *+ a%e #& *+% ca%/#& a ta?#/ !eep the %a.# ff. U'e that t#"e
t %e&ew. T b'e%1e. T #&t%'pect.
Ta!e 74 "#&+te' bef%e *+ '$eep t #""e%'e *+%'e$f #& peace.
H+'t ch#$$. Get c"f%tab$e w#th & &#'e. Get c"f%tab$e w#th
*+%'e$f.
Ma!e *+% h"e a 'a&ct+a%*. It>' a w#$. w%$. @D+&($eJB +t the%e.
C%eate a .eep$* peacef+$ h"e e&1#%&"e&t. Re.+ce c$+tte%. C+t
bac! & the &#'e. Get &e f th'e "b#$e wate% f+&ta#&'.
Ta!e a .a#$* 1w f '#$e&ce. Th#' &e #'&>t D+'t f% "&!'. It>' f% '"a%t
e?ec'/ e&t%ep%e&e+%'/ b+'#&e''pep$e. B#( #.ea he%e: ta$!#&(
c&'+"e' a t& f e&e%(*. I ca&>t be$#e1e hw "+ch '"e pep$e
ta$!. A$$ .a* $&(. O& the#% "b#$e'. At the wate% c$e%. O& the
t%a#& h"e. E?ha+'t#&( D+'t watch#&( the". Be '#$e&t f% 74 "#&+te'
a .a* @at the 1e%* $ea'tB. C+>$$ ha1e "%e e&e%(*. M%e peace.
M%e D*. Bette% pe%f%"a&ce.
S cha'e 3 &/ h+&t peace .w&. F#(ht the &#'e. Get awa* f%" the
"a..e&#&( c%w.' 3 at $ea't f% a b#t. C+>$$ be ($a. *+ .#..
THIS DAY IS SPECIAL
THIS DAY IS SPECIAL
I>" +p ea%$*. ,%#&!#&( cffee. L#'te&#&( t M%cheeba. -%#t#&( #& "*
D+%&a$. Ab+t whe%e I>" at #& "* $#fe/ a' I c$'e #& & <;. Ab+t what I>"
(%atef+$ f% @f% e?a"p$e/ pep$e $#!e *+ wh a$$w "e t . what I
. 3 tha&! *+B. Ab+t what &ee.' t (et .&e #& the c"#&(
.a*'/wee!'/"&th'/*ea%' f% "e t fee$ $#!e I>1e "a.e "* #"pact a&.
.&e "* .%ea".
The& a& #&'#(ht '+%face.. Nee.e. t 'ha%e #t w#th *+.
The c"pe$$#&( #.ea: Th#' .a* #' ' 1e%* 'pec#a$.
S+%e/ #t a%%#1e' $#!e a$$ the the%'. L!' the 'a"e. M#(ht e1e& fee$ the
'a"e. B+t #t #' +&#I+e. It>$$ &e1e% c"e a(a#&.
T#"e>' $#!e that/ c"e f+$$ f p%"#'e a&. $ea1e' bef%e *+ !&w #t.
What you do between todayCs sunrise and sunset is What you do between todayCs sunrise and sunset is
creating your destiny, your future, your legacy. 0nd a creating your destiny, your future, your legacy. 0nd a
single choice you make today can change your life over single choice you make today can change your life over
the coming months if consistently acted upon. the coming months if consistently acted upon.
Sp!e t a f%#e&. $a't &#(ht. He 'a#. '"eth#&( I '$ept &: FM* w#fe>'
G. #' "&e*. M* G. #' t#"e.G
I (et what he "ea&t: he !&w' t#"e #' the 'ca%ce't %e'+%ce. U'e #t we$$
a&. $#fe 'e&.' *+ the e?t%a%.#&a%*. -a'te #t a&. *+% hea%t fee$'
e"pt*. A&. *+% $#fe $!' h$$w.
Th#' .a* #' 'pec#a$. H&% #t. , '"eth#&( (%eat t.a*. I !&w *+ ca&.
-#$$ *+J
FEAR AS GROWTH
FEAR AS GROWTH
Fea% ca& be 'ca%*. -he& #t '+%face'/ we a%e w#%e. t %+&. T a1#. #t. T
c&'#.e% #t a' a ba. th#&(. Nt t%+e. I& "* "#&. fea% #' bea+t#f+$. A&
pp%t+&#t*. A (#ft.
O& the the% '#.e f e1e%* fea% that #' !eep#&( *+ '"a$$ #' *+% &at+%a$
pwe% @a&. *+% a+the&t#c (%eat&e''B. T %+& f%" *+% fea% #' t %+&
f%" the b%#$$#a&ce *+ we%e "ea&t t be. A fea% #' &th#&( "%e tha& a
.%wa* #&t the h#(he't 1e%'#& f *+% h#(he't 1#'#&. The th#&(' that
'ca%e *+ a%e 'pectac+$a% pp%t+&#t#e' t .#'c1e% "%e f a$$ *+ a%e
"ea&t t be. Fea% #'&>t ba.. Npe. It>' a$$ (.. Lea.' t c&f#.e&ce @#f
*+ . what *+ fea%B. Lea.' t 'e$f3%e'pect. A%"te' (%wth. Ma!e'
*+ bette%.
S t.a*/ at w%! % at h"e/ #f '"eth#&( c"e' +p that ca+'e' *+
t fee$ $#!e %+&&#&(/a1#.#&(/%e'#'t#&(/ .&>t "a!e a bee$#&e f% the
.%.
&nstead, show up like the leader you truly can be A and &nstead, show up like the leader you truly can be A and
embrace the opportunity youCve been presented. embrace the opportunity youCve been presented.
(ecause what you resist will persist. (ut what you befriend, (ecause what you resist will persist. (ut what you befriend,
youCll transcend. youCll transcend.
PRACTICE THE
PRACTICE THE
LARRY KING RULE
LARRY KING RULE
I %e"e"be% watch#&( CNN ta$! 'hw h't La%%* K#&( be#&( #&te%1#ewe.
& ABS b* Cha%$#e R'e. Sa#. '"eth#&( that I>1e ca%%#e. w#th "e t th#'
.a*. A '#"p$e p#&t @$#!e the be't p#&t'B: w%! +t f#%'t th#&( #& the
"%&#&( 3 the& what 'h+$. (et .&e (et' .&e. Ae%fect.
Hea$th #' *+% wea$th. -#th+t #t/ *+ ha1e &th#&(. C+ !&w that @.
*+ $#1e that th+(hJB. I ha. cffee w#th a& a"a0#&( f%#e&./th#&!e% $a't
wee!. He>' #& h#' ea%$* f%t#e' a&. pe%ate' at a %a%e $e1e$ f f#t&e''.
FRb#&/ "* ph#$'ph* #' that the wa* I t%eat "* b.* &w .ete%"#&e'
whethe% I>$$ be hea$th* % '#c! whe& I>" 'e1e&t*.G B%#$$#a&t #&'#(ht. A&. he
w%!' +t #& the "%&#&(.
S he%e a%e the 5 %ea'&' t e?e%c#'e #& the "%&#&( that I teach "*
e?ec+t#1e cach#&( c$#e&t' a' we$$ a' the %(a&#0at#&' we w%! w#th t
+&$ea'h the pte&t#a$ f the#% pep$e:
I-. A' La%%* K#&( '+((e'te./ #f *+ w%! +t ea%$*/ #t D+'t (et' .&e.
Othe%w#'e/ #t>' ' ea'* t c"e +p w#th e?c+'e' &t t w%! +t a' *+%
.a* +&f$.' @h+&(%*/t#%e./'t%e''e. +t/&ee. t ( h"e t "*
fa"#$*/t"%%w w#$$ be a bette% .a* t . #tB
I+. B* w%!#&( +t #& the "%&#&(/ *+ act+a$$* D+"p 'ta%t *+%
"etab$#'" a&. 'ta%t +p *+% fat b+%&#&( e&(#&e w#th#&. S *+%
w%!+t ha' a& e1e& (%eate% #"pact a&. "%e $e1e%a(e.
I@. B* w%!#&( +t #& the "%&#&(/ *+>$$ "a!e bette% ch#ce' a%+&.
*+% .#et @#'&>t that t%+eJ...whe& we fee$ f#t/ we eat bette%B
IJ. The b+%'t f e&e%(* that a& ea%$* "%&#&( w%!+t p%1!e' w#$$
'+'ta#& *+ a&. !eep *+ e&e%(#0e. a$$ .a*. I&c%ea'e' *+% 'ta"#&a.
ID. The e&.%ph#& %+'h that *+% "%&#&( w%!+t (e&e%ate' "a!e'
*+ fee$ happ* 3 wh#ch ca%%#e' th%+(h each f *+% .a*>' %e"a#&#&(
h+%' @that a$&e #' w%th #tM the%e IS a F'ec%etG t happ#&e''. C't: a
pa#% f %+&&#&( 'he'B.
IK. A& ea%$* "%&#&( w%!+t b+%&' ff *+% 't%e''. A&. #t #&c%ea'e' *+%
pe%'pect#1e. A%b$e"' D+'t .&>t 'ee" a' b#(. A&. c%eat#1#t* 'a%'. C+
ca& ha&.$e the .a* w#th fa% (%eate% fc+'/ %e'#$#e&ce t cha&(e a&.
ca$"&e''.
IL. The "%&#&( w%!+t w#$$ he$p *+ t th#&! "%e c$ea%$*. A' the be't
b+'#&e''pep$e a%e th'e wh a%e the be't th#&!e%' @a&. .ec#'#&3
"a!e%'B.
S D#& "e. A$ea'e. Get +p ea%$* a&. e?e%c#'e. S#"p$e #.ea. That D+'t
"#(ht %e1$+t#&#0e *+% ca%ee% a' we$$ a' *+% $#fe.
SELL GREATLY
SELL GREATLY
I D+'t ha. a& e&c+&te% w#th a 'a$e'pe%'& I>$$ &e1e% 'ee a(a#&. He
wa'&>t %+.e. He wa'&>t #&c"pete&t. He wa'&>t +&ca%#&(. He wa' !a*
& e1e%* f%&t. B+t #& a w%$. w#th a .a00$#&( a%%a* f ch#ce' a' t wh
we ca& (#1e +% b+'#&e'' t/ I pt f% .ea$#&( w#th 'a$e'pep$e a&.
%(a&#0at#&' wh a%e (%eat.
He%e>' what happe&e.N
L!#&( f% a &ew $aptp. I wa$! #& a&. f#&. the f#%'t pe%'& I 'ee. He>'
p$+((#&( awa* & h#' c"p+te%. Sa*' Fh#G/ w#th+t $!#&( +p @I>"
'e%#+'B. I t%* a&. e&(a(e h#". He e1e&t+a$$* tea%' h#"'e$f awa* f%"
the 'c%ee& t $! at the h+"a& be#&( 'ta&.#&( #& f%&t f h#".
He a&'we%' '"e f "* I+e't#&'.
Be(%+.(#&($*.
Shw' "e '"e f h#' wa%e'.
A&. e''e&t#a$$* 't%+(($e' t . what he>' pa#. t (et .&e/ wh#$e (#1#&(
a "&$(+e & wh* I 'h+$. b+* what heO' 'e$$#&(.
I>" (#&( t h#' c"pet#t% ac%'' the 't%eet. The* t%eate. "e
bea+t#f+$$*. The* (et #t @a&. (t "* b+'#&e''B.
I>1e w%!e. w#th a $t f 'a$e' tea"' 1e% the *ea%' a' a 'pea!e% a&. a'
a $ea.e%'h#p cach.
!ome Muick observations from the best) !ome Muick observations from the best)
4se peopleCs names
.ook at them in the eye and show them you care
!ay please and thank you
.isten a thousand times more than you speak =only a slight
eGaggeration>
(e onAtime
8eep your promises
(e more concerned about helping than selling =people can sniff
sincerity a mile away>
(e passionate about your products and services so that passion
gets transferred =the first sales person had all the passion of an old
shoe boG>
(e better than anyone else in your field at what you do =so read up
on the product, learn daily, develop yourselfNskills and always be
improving>
Treat your customers like they are visiting royalty.
S#"p$e 't%ate(#e'. B+t %e"e"be%: what separates the best from the rest
is their consistent aherence to a few simple best practices that o%er
time e%ol%e into spectacular results.
A&. a$' %e"e"be%/ e1e%*&e #' 'e$$#&( '"eth#&(.
KUDOS TO WARREN BUFFET
KUDOS TO WARREN BUFFET
L1e #t. The w%$.>' 'ec&. %#che't "a&/ -a%%e& B+ffett/ D+'t ea%"a%!e.
1e% P98 B#$$#& t .&ate t the cha%#t* f the w%$.>' %#che't "a&/ B#$$
Gate'/ a&. h#' w#fe Me$#&.a. Sc#a$ %e'p&'#b#$#t* #' a$#1e a&. we$$. The%e
#' hpe/ & +% '"a$$ p$a&et.
The $ew (reed of .eaders understand that thereCs nothing The $ew (reed of .eaders understand that thereCs nothing
wrong with making money. wrong with making money. The* (et that b+#$.#&( a h#(h$* The* (et that b+#$.#&( a h#(h$*
p%f#tab$e @a&. e?ce$$e&tB %(a&#0at#& #' pa%t f the (%eat (a"e f p%f#tab$e @a&. e?ce$$e&tB %(a&#0at#& #' pa%t f the (%eat (a"e f
b+'#&e'' @a&. .ef#&#te$* &e wa* t !eep 'c%eB. b+'#&e'' @a&. .ef#&#te$* &e wa* t !eep 'c%eB.
B+t the* a$' app%ec#ate that w#th %ewa%.' c"e' %e'p&'#b#$#t*. A&. '
the* w%! ha%. t b+#$. a& e&te%p%#'e that #' (.. A&. h&%ab$e. A&.
"a!e' a p'#t#1e .#ffe%e&ce #& th#' w%$. we a%e 'tewa%.' f.
S (#(a&t#c !+.' t -a%%e& B+ffett. A&. t B#$$ a&. Me$#&.a Gate'
@wh'e f+&.at#& #' "a!#&( #"p%ta&t 't%#.e' #& the wa% a(a#&'t HIL
a&. "a$a%#aB. A&. t a$$ th'e the% $ea.e%' wh &t &$* ta!e ca%e f
the"'e$1e' b+t +'e the#% (#ft' t e$e1ate the%'. C+ #&'p#%e +'. A&. *+
"a!e a .#ffe%e&ce.
WHY BE GREAT
WHY BE GREAT
S+%e #t ta!e' eff%t/.#'c#p$#&e a&. (#(a&t#c fc+' t (et t w%$.3c$a''
@a&. $#1e *+% (%eate't $#feB. S+%e $ea.e%'h#p #' ab+t .#&( what>' %#(ht
1e%'+' ea'*. A&. I a(%ee that '+cce'' %eI+#%e' 'ac%#f#ce'. S wh* . #tJ
Beca+'e #t>$$ "a!e *+ fee$ (.. -h#ch "a!e' #t a$$ w%th #t.
The big idea) Playing below your potential makes you feel The big idea) Playing below your potential makes you feel
bad about yourself. #perating below your potential bad about yourself. #perating below your potential
diminishes your selfArespect. .imiting what you can diminishes your selfArespect. .imiting what you can
doNbeNhave sucks the energy out of your spirit and doNbeNhave sucks the energy out of your spirit and
knocks the passion out of your heart. knocks the passion out of your heart.
C$#"b#&( *+% pe%'&a$ a&. p%fe''#&a$ "+&ta#&tp "a!e' *+ fee$
(. ab+t *+%'e$f. B't *+% 'e$f3%e'pect. He#(hte& *+% 'e$f3#"a(e.
F#$$' *+ w#th e&e%(* a&. fa#th. A&. D*.
Ach#e1e"e&t a&. (ett#&( '+pe%b th#&(' .&e w#th the (#ft' that a%e
w#th#& *+ #' &e f the be't wa*' t f#$$ *+% $#fe w#th "%e happ#&e''.
Be#&( (%eat 3 e1e& whe& #t>' &t ea'* t . ' 3 #' a b%#$$#a&t "1e. That
*#e$.' ha&.'"e %ewa%.'. A$wa*'.
ROUGH CONDITIONS BRING
ROUGH CONDITIONS BRING

PRECIOUS GIFTS
PRECIOUS GIFTS
Nat+%e #' a& #&c%e.#b$e teache%. L#fe #' %+& b* Nat+%e>' R+$e'. S #t &$*
"a!e' 'e&'e t b'e%1e hw &at+%e w%!' t %ea$$* (et hw $#fe w%!'.
Th#' "%&#&( I b'e%1e. '"eth#&( fa'c#&at#&(. The %a#&' f $a't &#(ht
he%e #& S+the%& Ita$* ca+'e. a $#tt$e "#%ac$e & the 1e%a&.ah f the
apa%t"e&t we a%e 'ta*#&( at: the c$$ect#& f cact# #& the (a%.e& ha'
"%phe. #&t a 't+&&#&( a%%a* f f$we%' @I>1e &e1e% 'ee& f$we%'
c"#&( f%" cact#B.
The Takeaway) ough conditions can bring precious gifts. The Takeaway) ough conditions can bring precious gifts.
L#fe ca& be ha%.. -e a$$ ha1e +% (. 'ea'&' a' we$$ a' +% .#ff#c+$t
&e'. B+t ha%. t#"e' b%#&( "a&* b$e''#&('. L#!e:
St%e&(th f cha%acte%
Se$f3!&w$e.(e/
C+%a(e
G%eate% +&.e%'ta&.#&( a&. .eepe% c"pa''#&.
S"e f the I+a$#t#e' f the 1e%* be't $ea.e%' that ha1e wa$!e. bef%e
+'.
-e (%w the "'t a' h+"a& be#&(' .+%#&( +% %+(he't t#"e'. S wh*
. we D+.(e the" a' ba. 3 whe& the* b%#&( '+ch (.J The
cha$$e&(#&( p#ece' f +% $#1e' D+'t "#(ht be whe& we a%e "'t a$#1e.
A&. the* a$wa*' b%#&( t#&* "#%ac$e'. If *+ a%e awa!e t the".
YOUR ENVIRONMENT
YOUR ENVIRONMENT

BECOMES YOU
BECOMES YOU
C+ w#$$ bec"e *+% '+%%+&.#&('. S ch'e the" we$$.
The pep$e *+ a''c#ate a&. the c&1e%'at#&' *+ ha1e p%f+&.$*
'hape *+% th#&!#&( a&. act#&'.
Be w#th pep$e (%eate% tha& *+ a&. *+ w#$$ bec"e a (%eate%
pe%'&.
F#$$ *+% h"e w#th (%eat b!' a&. *+ w#$$ %#'e t "eet the p%"#'e
@a&. p''#b#$#t#e'B the* ffe%.
Eat (%eat/hea$th* f. a&. *+% ph*'#ca$ $#fe w#$$ %ef$ect that
a''c#at#&.
Place yourself in and around the best. 0nd youCll become Place yourself in and around the best. 0nd youCll become
it. it.
FAIL TO WIN
FAIL TO WIN
The 1e%* &at+%e f .%ea"#&( b#( .%ea"' a&. 't%etch#&( *+%'e$f
be*&. the &%"a$ #' .a&(e%+'.
,a&(e%+' #& the 'e&'e that *+ $ea1e 'afet*/ *+ $ea1e %+t#&e/ *+
$ea1e the c""& w%$. whe%e +&happ* pep$e '"#$e (#a&t '"#$e'
whe& the* a%e a'!e. t p'e f% a p#ct+%e @fee$#&( a $#tt$e pet#c & th#'
ht '+""e%>' .a*B.
A&. a' *+ $ea1e *+% cc& f c"f%t/ *+ w#$$ ce%ta#&$* fa#$ "%e
tha& *+% &e#(hb%' a&. th'e wh $#1e a $#fe ca$$e. O%.#&a%*. B+t &e
"+'t fa#$ t w#&.
#ne must be willing to risk greatly to reach your personal #ne must be willing to risk greatly to reach your personal
mountaintop and your authentic definition of success. mountaintop and your authentic definition of success.
A&. I>. %athe% %each h#(h a&. be .#'app#&te. tha& &t e1e& t%* t
%each. A&. whe& I fa$$/ I (et bac! +p/ .+'t "*'e$f ff 3 a&. I 'ta%t a(a#&.
-#'e%. St%&(e%. A&. "%e c""#tte.. H+'t $#!e *+.
THE IMAGINATION ECONOMY
THE IMAGINATION ECONOMY
-e a$$ !&w that #.ea' a%e the c+%%e&c* f '+cce'' the'e .a*'. T w#&
#& *+% "a%!et'pace/ #t>' "#''#&3c%#t#ca$ t +t3th#&!/ +t3#&&1ate a&.
+t3c%eate *+% c"pet#t#&. The pe%'& w#th the b#((e't #.ea' the&
b$e&.e. w#th the be't e?ec+t#& w#$$ $ea. the f#e$..
B%#&(' "e t R*a&a#%.
R*a&a#% #' a LCC @Le%* C$ C"pa&*B. It #' E+%pe>' "'t p%f#tab$e
a#%$#&e @ab+t P<88 "#$$#& #& p%f#t ' fa% th#' *ea%B at a t#"e whe& the%
a#%$#&e' a%e '#&!#&( w#th h#(h f+e$ p%#ce' @HetB$+e 3 a&the% LCC that I
+'e. t %a1e ab+t #& "* $ea.e%'h#p p%e'e&tat#&' 3 $'t "&e* th#'
*ea% f% the f#%'t t#"e e1e%B.
I& the pa't 7; "&th' R*a&a#% ha' f$w& 94 "#$$#& pa''e&(e%' at a&
a1e%a(e t#c!et p%#ce f D+'t 1e% P48 US,. A&. 3 (et th#' 3 ;4K f #t'
f$#(ht' a%e f%ee. Se%#+'$*.
B#$$#&( #t'e$f a' FThe -a$3Ma%t f F$*#&(G/ R*a&a#%>' (a$ #' t &e .a*
@'&B "a!e f$*#&( ab'$+te$* f%ee.
S hw .e' #t "a!e "&e*J
B* cha%(#&( f% the% 'e%1#ce'. A. %e1e&+e c"e' f%" c""e%c#a$'
& the bac! f 'eat'. Chec!e. $+((a(e c't' P9.48 pe% p#ece. F. #'
a$wa*' e?t%a.
B* %e#&1e&t#&( the b+'#&e'' ".e$ f% w#&&#&( #& the#% #&.+'t%*/ R*a&a#% #'
.#&( D+'t that. A&. 'hw#&( +' what #&&1at#& a&. #"a(#&at#& #' a$$
ab+t #& the cha&(e3c%a0* ec&"* we f#&. +%'e$1e' pe%at#&(
w#th#&.
DON'T FEED YOUR WEAKNESS
DON'T FEED YOUR WEAKNESS
A '#"p$e #&'#(ht f% *+ t.a*: e1e%* t#"e *+ p%act#ce a wea!&e''/
*+ fee. #t. A&. the th#&(' *+ fee. (%w #& *+% $#fe.
E1e%* t#"e *+ .&>t $#1e *+% 1a$+e'/ The I&te(%#t* Gap w#.e&'. E1e%*
t#"e *+ %+& f%" a fea%/ the fea% e?pa&.'. E1e%* t#"e *+ "#'t%eat
a&the% pe%'&/ *+% capac#t* t "#'t%eat bec"e' "%e pwe%f+$.
We become eGcellent by doing eGcellent things. @1e% a&.
1e% a&. 1e% +&t#$ the* bec"e a pa%t f +% w#%#&(B.
We become fearless by visiting the places that scare us. We become fearless by visiting the places that scare us.
We become strong by living our strengths. $ot our We become strong by living our strengths. $ot our
weaknesses. weaknesses.
THE THING ABOUT THINGS
THE THING ABOUT THINGS
He%e>' the th#&( ab+t 'pe&.#&( *+% $#fe/e&e%(*/ta$e&t' cha'#&( th#&(':
the "%e *+ (et/ the "%e *+ wa&t. The* &e1e% f+$f#$$ the#% p%"#'e f
happ#&e''. It>' a p%ett* c%+e$ %+'e &ce *+ %ea$$* th#&! ab+t #t.
Get the ca% *+>1e bee& .%ea"#&( f f% *ea%' a&. afte% a few .a*'/
*+>%e a$%ea.* th#&!#&( ab+t the &e?t &e. M1e #&t *+% .%ea"
h"e % (et *+% .%ea" Db a&. w#th#& a c+p$e f wee!' the
att%act#& ha' fa.e. a&. the 'pa%!$e ha' (&e. It>' & $&(e% e?c#t#&(.
C+% atte&t#& "1e' &/ t the &e?t .e'#%e.
-hat $#fe ha' ta+(ht "e @a&. I>" ce%ta#&$* & (+%+ a&. .ef#&#te$* .&>t -hat $#fe ha' ta+(ht "e @a&. I>" ce%ta#&$* & (+%+ a&. .ef#&#te$* .&>t
ha1e a$$ the a&'we%'B #' that ha1e a$$ the a&'we%'B #' that things can never bring you a Boy things can never bring you a Boy
that lasts. that lasts.
I wa&t t be #&c%e.#b$* c$ea%: the%e>' ab'$+te$* &th#&( w%&(/ #& "*
"#&./ w#th ha1#&(/c$$ect#&(/wa&t#&( &#ce th#&('. The* "a!e the c$#"b
t The M+&ta#&tp "%e p$ea'a&t.
I (+e'' what I>" t%*#&( t 'a* #' that pe%hap' the !e* f% +' #' &t t
w%'h#p the". Nt t (et h!e. b* the". Nt t be e&'$a1e. b* a$$
th#&(' "ate%#a$. E&D* the". H+'t .&>t (et ca+(ht #& the t%ap the* fte&
'et.
!o that begs the Muestion) Where does real and sustained !o that begs the Muestion) Where does real and sustained
BoyNhappinessNfulfillment come from2 BoyNhappinessNfulfillment come from2
He%e>' a I+#c! $#'t/ ba'e. & "* c+%%e&t $e1e$ f +&.e%'ta&.#&( @b#(
#.ea: we ca&&t 'ee a&* h#(he% tha& the $e1e$ f +% +&.e%'ta&.#&(M
the "%e we +&.e%'ta&./ the "%e we w#$$ 'ee...$#!e 'ca$#&( a
"+&ta#&B:
Where 1oes eal and !ustained ;oyN'appinessN6ulfillment Where 1oes eal and !ustained ;oyN'appinessN6ulfillment
"ome 6rom2 "ome 6rom2
Spe&.#&( *+% $#fe #& p+%'+#t' that %ea$#0e *+% pte&t#a$ a&.
awa!e& *+% ta$e&t' @(%w#&(B
T%a&'ce&.#&( +% fea%' a&. $ett#&( ( f $#"#t#&( be$#ef'
Ach#e1#&( w%th* (a$' a&. c%eat#&( '+cce'' & +% w& te%"'
@%athe% tha& acc%.#&( t the .ef#&#t#& f '+cce'' f th'e a%+&.
+'B
R#ch a&. "ea&#&(f+$ %e$at#&'h#p'
E$e1at#&( #& 'e$f3!&w$e.(e
A..#&( 1a$+e t the%' @f%" c$#e&t' a&. c3w%!e%' t pep$e #&
+% c""+&#t#e'B
Ma!#&( a p'#t#1e .#ffe%e&ce a&. ha1#&( a& #"pact & the w%$.
a%+&. *+
S *e'/ w& th#&(' @#t>' a 1e%* h+"a& h+&(e%B. Get the 'h#&* bDect' f
a$$+%e that ca$$ +t f% *+% atte&t#&. A&. &ce *+ w& the" 3 e&D*
the". B+t .&>t $et the" w& *+. A''e'' the". B+t .&>t be p''e''e.
b* the".
GREATNESS BY EVOLUTION
GREATNESS BY EVOLUTION
VERSUS REVOLUTION
VERSUS REVOLUTION
M't t%a#&#&( p%(%a"' .&>t ha1e $a't#&( #"pact. M't 'e"#&a%'
p%1!e &$* "#c%3cha&(e. M't #&'p#%at#&a$ % $ea.e%'h#p b!' (et
+' e?c#te. &$* +&t#$ we wa!e +p the &e?t "%&#&( a&. %ea$#t* #&t%+.e'
& +% #.ea$#'t#c 1#'#&.
-h* .e' th#' a$$ happe&J
Beca+'e t "a&* t%a#&#&( p%(%a"'/ 'e"#&a%' a&. b!' a%e
atte"pt#&( t ca+'e a %e1$+t#& %athe% tha& &+%t+%e a& e1$+t#&. B#(
#.ea the%e.
If *+ ( t a 'e"#&a% a&. hea% a t& f $e''&' that *+ !&w w#$$ ta!e
*+% ca%ee% a&. *+% $#fe t *+% NLG @Ne?t Le1e$ f G%eat&e''M p$ea'e
f%(#1e "* ac%&*"'...D+'t a ". I>" #& the'e .a*' 3 $et>' hpe #t w#$$
pa''B/ #t>' ea'* t (et ca+(ht +p #&t F%e1$+t#& ".eG.
The%e>' ' "+ch t t%a&'f%" a&. ' $#tt$e t#"e t . #t #&. A&. h+"a&
be#&(' .&>t $#!e t cha&(e @'ca%e' +'B. S we .%#ft #&t 1e%whe$". A&.
we .&>t e1e& 'ta%t.
& suggest to you that thereCs a better way to get to worldA & suggest to you that thereCs a better way to get to worldA
class within the important areas of your life) evolution. class within the important areas of your life) evolution.
!mall baby steps. 1aily and continuous microA !mall baby steps. 1aily and continuous microA
improvements. !teady and consistent elevations in the improvements. !teady and consistent elevations in the
way you work, lead and live. way you work, lead and live.
,a. a$wa*' 'a#. '$w a&. 'tea.* w#&' the %ace.
E1e%* .%ea" 'ta%te. ff '"a$$ a&. (%ew 'tep b* 'tep.
O&e h+&.%e. a&. twe&t* *ea%' a(/ at Hacb' Aha%"ac*/ a c+'t"e%
pa#. ,c Ae%"be%t& f#1e ce&t' f% h#' '+(a% #& a ($a'' c&cct#& that
*+ "a* ha1e hea%. f @#t>' ca$$e. C!e a&. #' e&D*e. "%e tha& a
b#$$#& t#"e' a .a* a%+&. the w%$.B.
E1$+t#& 1e%'+' %e1$+t#&.
Sa" -a$t& 'ta%te. w#th a '#&($e 't%e a&. .#.&>t e1e& (et t the b#(
b? #.ea +&t#$ he wa' #& b+'#&e'' f% ab+t th#%t* *ea%'.
E1$+t#& &t %e1$+t#&.
The E1e%e't c$#"be%' .&>t D+"p +p t the '+""#t. N/ the* c$#"b #t b#t
b* b#t.
E1$+t#& &t... C+ (et "* p#&t.
,a* b* .a*/ 'tep b* 'tep/ *+ ca& "1e twa%.' *+% w& pe%'&a$
"+&ta#&tp. C+ @a&. *+% %(a&#0at#&B %ea$$* ca& be/ . a&. ha1e
a $t "%e tha& *+>1e e1e% #"a(#&e.. The $#fe *+ a%e $#1#&( t.a* ca&
be %a.#ca$$* .#ffe%e&t f%" the $#fe *+ ca& ha1e 9 % = "&th' f%"
&w.
I 'ee #t happe& a$$ the t#"e/ w#th "* c$#e&t'. A&. *+>$$ (et t the
p%fe''#&a$ a&. pe%'&a$ (%eat&e'' *+ .e'e%1e th%+(h a& e1$+t#&.
Nt a %e1$+t#&.
YOU FIND WHAT YOU SEEK
YOU FIND WHAT YOU SEEK
E1e%* 'ec&. *+ 'pe&. th#&!#&( ab+t what *+ .&>t wa&t #& *+% $#fe
#' a 'ec&. .e&*#&( fc+' a&. e&e%(* f%" (ett#&( what *+ . wa&t.
E1e%* "#&+te *+ w%%* ab+t what>' &t w%!#&( #' a "#&+te .%aw&
awa* f%" c%eat#&( what w#$$ w%!.
A&. e1e%* h+% 'pe&t %ef$ect#&( & the .#'app#&t"e&t' f the pa't #'
a& h+% 't$e& f%" 'ee#&( the p''#b#$#t#e' that *+% f+t+%e h$.'.
What &Cve discovered in my own life is that & see more of What &Cve discovered in my own life is that & see more of
what & look for. "larity precedes mastery =big idea there> what & look for. "larity precedes mastery =big idea there>
and the more clearly & look for what & want, the more and the more clearly & look for what & want, the more
powerfully & generate that result in my life. powerfully & generate that result in my life.
B* 'ett#&( c$ea% (a$' #& the #"p%ta&t a%ea'/ I 'ee "%e f what I>"
'ea%ch#&( f%. B* $!#&( f% the be't #& the%'/ I (e&e%a$$* f#&. #t.
A&. b* $!#&( f% the (. th#&(' #& "* $#fe a&. e?p%e''#&( (%at#t+.e
f% "* b$e''#&(' @%athe% tha& th#&!#&( ab+t a&* p%b$e"'B/ I 'ee "%e
f what>' (..
C+% th#&!#&( w#$$ c%eate *+% %ea$#t*. C+% th+(ht' f%" *+% w%$.J
-h*J Beca+'e *+ w#$$ &e1e% act a(a#&'t *+% th#&!#&(. E1e%* act#& #'
the ff'p%#&( f a th+(ht. A&. *+% act#&' c%eate the p%fe''#&a$
a&. pe%'&a$ $#fe *+ f#&. *+%'e$f #& t.a*.
CONVERSATIONS WITH
CONVERSATIONS WITH

ECCENTRICS
ECCENTRICS
O&$* $ea.e%' @a&. we a$$ ca& Lea. -#th+t T#t$eB wh a%e w#$$#&( t th#&!
.#ffe%e&t$* ca& +t3#&&1ate e1e%*&e a%+&. the". Th#&!#&( the 'a"e
th+(ht' p%.+ce' the 'a"e %e'+$t'. Lea.e%'h#p #' a$$ ab+t be#&( The
B%a1e C%eat#1e +t #& f%&t #& *+% "a%!et'pace @a&. *+% ca%ee%B
1e%'+' .#&( th#&(' the wa* e1e%*&e e$'e .e' the".
(usiness doesnCt need more copycats. (usiness needs (usiness doesnCt need more copycats. (usiness needs
more 1reamers. more 1reamers.
App$e ca"e +p w#th the (%(e+' @a&. &w +b#I+#t+' #A.B. Nw
the%e a%e ' "a&* p%.+ct' w#th the $ette% 2#2 #& f%&t f #t I>1e $'t t%ac!.
T "+ch cp*#&(. Nt e&+(h $ea.#&(.
A we$$3%e'pecte. b+'#&e'' $ea.e% t$. "e ab+t a CEO wh .#.
'"eth#&( that "a.e "e '"#$e. He h#%e. a *+&( w&.e%!#. f%e'h +t
f b+'#&e'' 'ch$ 3 a !#. wh wa' &t &$* b%#$$#a&t b+t th+(ht
.#ffe%e&t$* a&. wa'&>t af%a#. t 1#ce h#' ecce&t%#c th+(ht'. The
"a&.ate f the &ew h#%eJ S#t & the c"pa&*>' "a&a(e"e&t tea"
a&. c&'#'te&t$* cha$$e&(e #.ea' that f'te%e. the 'tat+' I+. Th#' "a&
wa' pa#. t p+'h the e&1e$pe. T e1a&(e$#0e #&&1at#&. T "a!e
th#&(' bette% b* be#&( +&%th.? #& a w%$. whe%e "'t f +' a%e
af%a#. t $ea1e the c%w..
S t.a*/ ha1e c&1e%'at#&' w#th pep$e wh a%e O%#(#&a$'. St%#1e t
$ea1e the Safe Ha%b% f The K&w&. Ma!e th#&(' bette%. A$a* b#((e%.
A&. .%ea".
NEXT LEVEL LISTENING
NEXT LEVEL LISTENING
Aep$e ache f% (%eat $#'te&#&(. , *+ (#1e #t t the"J I '
pa''#&ate$* be$#e1e that &e f the '#&($e be't th#&(' *+ ca& . t
(et *+% %e$at#&'h#p' @bth p%fe''#&a$ a&. pe%'&a$B t w%$.3c$a'' #'
t bec"e a$a%"#&($* (. at $#'te&#&(. C+p3a$a%"#&($* (. #' the
'ta&.a%. I>" p%e''#&( *+ t %each.
A' a *+&( $aw*e%/ I w%!e. w#th a 'e&#% $#t#(at% wh wa' D+'t 2#&'a&e$*
(%eat2 @Ste1e Hb' te%"B at "a!#&( pep$e fee$ hea%.. It wa'&>t f%ce..
It wa'&>t fa!e.. It wa'&>t a%t#f#c#a$. H+'t a t%+c!$a. f "a'te%f+$/ hea%tfe$t
$#'te&#&( e1e%* t#"e I wa' w#th h#". A&. (+e'' what/ that wa' the be't
p%fe''#&a$ %e$at#&'h#p I ha. at that ff#ce. I>. . a&*th#&( f% h#". He
ha. "* %e'pect. A&. "* $*a$t*. A&. "* +t%#(ht f%#e&.'h#p. Beca+'e I
!&ew @1e%'+' be$#e1e.B he ca%e..
L#'te&#&(>' $#!e that. See"' $#!e '#"p$e 't+ff/ th#' $#'te&#&( b+'#&e''. B+t #t>'
+t%a(e+'$* ha%. #& a w%$. whe%e we ca& be ' 'e$f3ce&te%e.. A&. #&
a w%$. whe%e we a$$ '+ffe% f%" c$$ect#1e A,,. S ha%. t fc+'. S
ha%. t c&ce&t%ate. S ha%. t $#'te&.
(ut no organiHation can get to eGtraordinary without (ut no organiHation can get to eGtraordinary without
eGcited, engaged and enthusiastic people. 0nd no eGcited, engaged and enthusiastic people. 0nd no
human being can ever find authentic success without the human being can ever find authentic success without the
help of people. help of people.
A&. pep$e &ee. $#'te&#&(. C%a1e #t. H+&(e% f% #t. M%e tha& *+ "a*
#"a(#&e.
Oh the wa* #t fee$' whe& '"e&e (#1e' *+ the $#'te&#&( *+ &ee.. It>'
' 1e%* %a%e #'&>t #tJ A&. *et ' e?cept#&a$$* pwe%f+$.
I !&w *+ wa&t t %each *+% "+&ta#&tp. I !&w *+ !&w *+>1e
bee& e&$#'te. f% (%eat&e''. I !&w *+ a%e &e f the %a%e b%ee. that
#' .#&( 'pec#a$ th#&('.
A&. &e f the "'t 'pec#a$ f a$$ #' be#&( a b%#$$#a&t $#'te&e%.
Get t *+% Ne?t Le1e$ f L#'te&#&(. Ma'te% that a%t. It>$$ %c! *+% w%$..
READY MADE GREATNESS
READY MADE GREATNESS
M#che$a&(e$ wa' a'!e. hw he c%eate. h#' "a'te%p#ece'. He %ep$#e.
that he '#"p$* 'aw the w%!' f a%t e"be..e. w#th#& the '$ab' f
"a%b$e a&. the& 'et ab+t ch#pp#&( awa* at e1e%*th#&( that wa'&>t f
that w%! f a%t. -h#ch b%#&(' "e t *+. A&. *+% %ea.*3"a.e3
(%eat&e''.
;ust maybe your Bob is not to become someone other ;ust maybe your Bob is not to become someone other
than who you currently are. ;ust maybe, the 5ain 0im is than who you currently are. ;ust maybe, the 5ain 0im is
to access and remember and reconnect with the best that to access and remember and reconnect with the best that
already resides within you. &n this very moment. ight already resides within you. &n this very moment. ight
here. ight now. here. ight now.
A&. hw ca& *+ %eca$$ *+% pe%'&a$ (%eat&e''J
B* 'ta%t#&( the p%ce'' f ch#pp#&( awa* e1e%*th#&( that #' &t t%+$*
*+. The fea%' *+ ha1e p#c!e. +p. The $#"#t#&( be$#ef' *+ ha1e
acc+"+$ate.. The fa$'e a''+"pt#&' that .#1%ce *+ f%" *+% "'t
a+the&t#c 3 a&. 'ta((e%#&($* b%#$$#a&t 3 'e$f.
Se$f3%e"e"be%#&( @a&. pe%'&a$ $ea.e%'h#pB #' a D+%&e*. T! *+
"a&* *ea%' t f%(et the pe%'&a$ (%eat&e'' that *+ &ce !&ew a' a
!#. @bef%e the .#'app#&t"e&t' a&. &e(at#1#t* f the w%$. be(a& t
b$#&. *+ t the t%+th f *+% b#(&e''B. C+ "a* ha1e bee& th#&!#&( *+
ha1e bee& .e'#(&e. f% "e.#c%#t* f% 98 % <8 % 48 *ea%'. S that
%ec&&ect#& w#th *+% be't w&>t happe& #& a wee!.
B+t ch#p awa* 3 b#t b* b#t3 at e1e%*th#&( that #' &t that w%! f a%t 3 .a*
b* .a*. C+ !&w that '"a$$/ .a#$* #"p%1e"e&t' 'tac! #&t "a''#1e
%e'+$t' 1e% t#"e @that #.ea D+'t "#(ht t%a&'f%" *+% $#fe ' p$ea'e $et #t
$#&(e%B.
The .#ffe%e&ce betwee& a %e"a%!ab$e $#fe a&. a "e.#c%e &e #' &t
&ea%$* a' $a%(e a' *+ "#(ht #"a(#&e. Npe/ we a$$ p%ett* "+ch 'ta%t
+t w#th the 'a"e %aw 't+ff. M't f +' a%e c+t f%" the 'a"e c$th. -e
a$$ ca& be a he% #f we ch'e. A&. #t D+'t #'&>t that ha%..
G%eat&e'' c"e' b* .#&( a few '"a$$ a&. '"a%t th#&(' each a&.
e1e%* .a*. C"e' f%" ta!#&( $#tt$e 'tep'/ c&'#'te&t$*. C"e' f%" a
"a!#&( a few '"a$$ ch#p' a(a#&'t e1e%*th#&( #& *+% p%fe''#&a$ a&.
pe%'&a$ $#fe that #' %.#&a%*/ ' that a .a* e1e&t+a$$* a%%#1e' whe& a$$
that>' $eft #' The E?t%a%.#&a%*. H+'t '"eth#&( t th#&! ab+t. F%" a
"a& wh wa&t' *+ t 'h#&e.
Rec""e&.e. Re'+%ce':
LEARN ON THE GO AACK LEARN ON THE GO AACK
5ake /our &P#1, 5P@, 5obile or !martPhone a
.earning ToolO
B%#&( Rb#& Sha%"a #&t *+% pe%'&a$ a&.
p%fe''#&a$ $#fe w#th th#' &ew .w&$a.ab$e
pac!a(e.
-hethe% *+ a%e at the (*"/ & the %a./ % (#&(
f% a wa$!/ "a!e the'e 1a$+ab$e t#"e' *+%
pe%'&a$ c$a''%" f% ach#e1#&( pe%'&a$ a&.
p%fe''#&a$ (%eat&e''. The'e .w&$a.ab$e
p%.+ct' ca& be ea'#$* .w&$a.e. &t *+%
p%tab$e "e.#a .e1#ce/ "a!#&( $ea%&#&(3&3the3(
a t%+e %ea$#t*.
This 1ownloadable (undle &ncludes)
$he (reatness (uie a+.#b! .w&$a.
@%ea. b* Rb#&B
%b#&'ha%"aTL 3 1#.e cach#&( w#th Rb#&
f% a *ea% @#&c$+.e' 1#.e #A. 1e%'#&B
The M&! -h S$. H#' Fe%%a%# a+.#b!
.w&$a.
The C+%e f% Fea% a+.# Q w%!b!
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Ab+t the New A%#ceR
THE BRILLIANCE OF
THE BRILLIANCE OF

DIVERSITY
DIVERSITY
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into your greatness A no matter how uncomfortable it into your greatness A no matter how uncomfortable it
makes you feel =thatCs where courage and your natural makes you feel =thatCs where courage and your natural
bravery needs to be called into service>. bravery needs to be called into service>.
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a $tB. Th'e .#ffe%e&t pep$e w#th .#ffe%e&t pe%'pect#1e' a&. .#ffe%e&t
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JIM DONALD GETS IT
JIM DONALD GETS IT
C+ ca& ha1e *+% e?c+'e' % *+ ca& ha1e *+% %e'+$t' 3 b+t *+ ca&>t
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,&a$. #' the CEO f a $#tt$e cffee c"pa&* that 'ta%te. #& A#!e>'
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pep$e f#%'t. Get' the fact that the wa* *+ t%eat *+% pep$e #' the
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Sta%b+c!'.
Th#' (+*>' a"a0#&(.
Acc%.#&( t the $ate't #''+e f FORTUNE/ & a (. .a* he pe%'&a$$*
'#(&' 488 b#%th.a* ca%.' f% h#' e"p$*ee'. Spe&.' <4K f h#' t#"e
t%a1e$#&( t Sta%b+c!' 't%e'.
A&. whe& he (et' the%e/ (+e'' what he .e'J
Puts on an apron and works shoulder to shoulder with the Puts on an apron and works shoulder to shoulder with the
baristas. %ngages his people in conversations. %vangeliHes baristas. %ngages his people in conversations. %vangeliHes
his message and reinforces his vision. (uilds culture A and his message and reinforces his vision. (uilds culture A and
makes his PpartnersP feel special. Puts people first. 0nd so makes his PpartnersP feel special. Puts people first. 0nd so
they help him win. they help him win.
LEAD LIKE IZZY
LEAD LIKE IZZY
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(. th#&(' happe& t pep$e wh . (. th#&(' @!e* th+(ht t
%e"e"be%B.
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%ece&t$* %ece#1e. p+%cha'e ffe%' f%" the $#!e' f B#$$ Gate' a&. the%
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.e'e%1e' a$$ the (%eat th#&(' happe&#&( t h#"2. Sta&.' t "a!e
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+p h#' C#&.e%e$$a St%*.
.essons & took away from these recent events) .essons & took away from these recent events)
-. !tay true to your visionNdream) The%e>' '"eth#&( t be 'a#. f% D+'t
'ta*#&( at what *+ a%e t%*#&( t ach#e1e we$$ pa't the p#&t e1e%*&e
e$'e (#1e' +p. L#fe %ewa%.' the @+&%ea'&ab$*B .e1te..
+. !tay true to your values) I& a w%$. f fa't3b+c! a%t#'t' a&. pep$e
p$a*#&( the 'h%t3(a"e/ I00* t! the $&(31#ew. B+#$t h#(h3t%+'t
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@. The little things amount to big things) I00*>' .%ea" 'ta%te. '"a$$. B+t
he te&.e. t #t .a#$*. S"a$$ .a#$* e$e1at#&' c"p+&. #&t "a''#1e
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S ".e$ I00* 3 & "atte% what w%! *+>%e .#&( t.a*. Beca+'e
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BE A FINISHER
BE A FINISHER
Ta$! #' cheap. Act#&' 'pea!.
,e'&>t "atte% what *+ 'ta%t. B%#$$#a&t that *+ ha1e the c+%a(e t
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w#th the te&ac#t* f a p#t b+$$3+&t#$ the th#&( (et' .&e. Bea+t#f+$$*.
!o right here, right now, reach deep into your heart. 0nd !o right here, right now, reach deep into your heart. 0nd
commit from the best place that inhabits you A to finish the commit from the best place that inhabits you A to finish the
important things you start. important things you start.
Beca+'e a&*&e ca& ta!e the f#%'t 'tep. B+t &$* the %e"a%!ab$e &e'
'ta* & the path +&t#$ the* c"p$ete the 7888th &e.
CARLY GETS IT
CARLY GETS IT
C+ !&w hw f#e%ce$* I be$#e1e that e1e%* .%ea" 'ta%t' '"a$$ a&.
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a' I .%1e "* !#.' t 'ch$M "* (+e'' #' he 'ta&.' f% the 'a"e th#&(B.
O&e f he% b#( #&'#(ht':
P1onCt think about the neGt Bob, focus on doing the best P1onCt think about the neGt Bob, focus on doing the best
with the Bob you have. .earn everything you can from with the Bob you have. .earn everything you can from
everyone you can. 6ocus on the possibilities of each Bob, everyone you can. 6ocus on the possibilities of each Bob,
not the limitations.P not the limitations.P
C+$. I '+((e't that we %ea. that a.1#ce a few t#"e' t %ea$$*
#&te(%ate #tJ
Beca+'e #t>' (..
N/ act+a$$*/ #t>' '+pe%b.
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*+ (et the p'#t#& *+>1e bee& ach#&( f%. S ea'* t 'a* *+>$$
#&&1ate/%a#'e the ba%/'tep +p t %e"a%!ab$e &ce *+ %ece#1e the
t#t$e *+>1e a#"e. at. S ea'* t a.1e%t#'e that *+>$$ be a& A p$a*e%
whe& *+ (et t whe%e *+>%e (#&(.
B+t we (et what we (#1e.
Nt $ate% b+t &w.
A&. #f &t &w/ the& whe&J
THE DREAM CATCHER
THE DREAM CATCHER
C+ "a* &t !&w hw pwe%f+$ *+ a%e.
(ig &dea) %very one of us has so many more choices than (ig &dea) %very one of us has so many more choices than
we can currently see. emember, we see the world not as we can currently see. emember, we see the world not as
it is but as we are. it is but as we are.
M't f +' 'ee th%+(h the e*e' f +% fea%' a&. +% $#"#t#&( be$#ef' a&.
+% fa$'e a''+"pt#&'. Rea$$* #"p%ta&t p#&t the%e.
A' *+ be(#& t wa$! t *+% fea%'/ *+ %ea$#0e that the* we%e "'t$*
ha$$+c#&at#&' 3 'e$f c%eate. #$$+'#&' that !ept *+ '"a$$. A' *+ th#&!
ab+t *+% $#"#t#&( be$#ef'/ *+>$$ 'ee that the* a%e &t the t%+th b+t the
p#&#&' *+ a.pte. f%" the chatte%#&( 1#ce' a%+&. *+. A&. a'
*+ I+e't#& *+% a''+"pt#&'/ *+>$$ %ea$#0e that ' "a&* f the" a%e
b%&e f fa&ta'*. The* a%e &t %ea$. Npe/ &t at a$$. M't f the th#&('
we a%e af%a#. w#$$ happe& &e1e% .. S"eth#&( t th#&! ab+t.

T.a*/ I wa&t t ffe% *+ the w%.' f Ha"e' A$$e& wh w%te a
'+pe%b $#tt$e b! ca$$e. A' a Ma& Th#&!eth "a&* *ea%' a(. The* w#$$
he$p *+ e&%"+'$* a' *+ catch *+% .%ea"' a&. 'tep +p t the
pet#c p''#b#$#t#e' *+% $#fe #' "ea&t t be:

FOf a$$ f the bea+t#f+$ t%+th' pe%ta#&#&( t the '+$ wh#ch ha1e bee&
%e't%e. a&. b%+(ht t $#(ht #& th#' a(e/ &&e #' "%e ($a..e&#&( a&.
f%+#tf+$ f .#1#&e p%"#'e a&. c&f#.e&ce tha& th#' 3 that you are the
master of your thought, the molder of your character, and the maker
and shaper of condition, environment and destiny.G
SUCCESS VIA SIMPLICITY
SUCCESS VIA SIMPLICITY
L1e what the c3f+&.e% f G($e %ece&t$* 'a#.: P!uccess will P!uccess will
come from simplicity.P come from simplicity.P
I #&1#te *+ t %ea$$* ( .eep #&t h#' w%.'. The* a%e e&%"+'$*
pwe%f+$. S+cce'' 1#a '#"p$#c#t* 3 (%eat #&'#(ht.
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c"p$e?#t*. M%e T ,'. M%e p%Dect'. M%e p%.+ct'. M%e
"eet#&('. M%e p''e''#&'. M%e (a$'.
The be't 3 I '+((e't t *+ 3"1e #& the pp'#te .#%ect#&.
The* t%* a&. "a!e the#% b+'#&e'' ".e$' $ea&e% a&. "%e fc+'e..
The* . fewe% b+t '"a%te% th#&('. The* (et w#$.$* fc+'e. a&.
w&.e%f+$$* $ea&. A&. the* "'t .ef#&#te$* %+& f%" t%*#&( t be a$$
th#&(' t a$$ pep$e.
Beca+'e %ea$ (e&#+' $#1e' #& '#"p$#c#t*.
LEARN AT INTERSECTIONS
LEARN AT INTERSECTIONS
S#"p$e #.ea w#th pwe%f+$ c&'eI+e&ce':
%veryone who intersects your life %veryone who intersects your life
knows something you donCt. knows something you donCt.
T (et t w%$.3c$a''/ .&>t "#'' a&* pp%t+&#t* t $e1e%a(e the
$ea%&#&(/#&'#(ht'/e?pe%#e&ce' f the pep$e *+ "eet.
Beca+'e we %ea$$* . bec"e +% c&1e%'at#&'.
BE LIKE PETER (DRUCKER)
BE LIKE PETER (DRUCKER)
The th#&( I $#!e ab+t Aete% ,%+c!e%>' th#&!#&( #' that he .#.&>t D+'t p+t
+t (. #.ea' 3 he ffe%e. (%eat I&'#(ht'. I.ea' %ea$$* a%e a .#"e a
.0e&. -e a$$ (et '"a%t #.ea'. B+t t w#&/(et t w%$.3c$a''/"a!e *+%
"a%!/ '"eth#&( "%e #' &ee.e.. I&'#(ht. B%#$$#a&t &e' act+a$$*.
L#!e th#' &e: 2Get G. % Get O+t.2
See"' ' b1#+'.
B+t t "e/ whe& *+ ( .w& t the %t' f #t/ #t>' %e1$+t#&a%*.
!ee, the only way a business can become great is to be !ee, the only way a business can become great is to be
(&W) (est in the World at what you do. (&W) (est in the World at what you do.
-e$$/ "'t b+'#&e''e' 3 a&. pep$e 3 a%e ' b+'* .#&( ' "a&* th#&('
that the* f%(et that fc+' c%eate' "a'te%*. C+ D+'t ca&>t he$p b+t (et
bette% @a&. e1e&t+a$$* b%#$$#a&tB #f *+ p#c! a few th#&(' @e1e& bette% D+'t
O&e B#( Th#&(B t c&ce&t%ate & a&. the& 'pe&. the %e't f *+% .a*'
#& 'pec#a$#0at#&.

2Get G. % Get O+t2.
-h* p$a* #& a 'pace *+ ca&>t w#& #&J
-h* wa'te *+% t#"eJ
I&'tea./ f#(+%e +t *+% B#( Bet'.
3et to know what youCre really good at. 0nd then have 3et to know what youCre really good at. 0nd then have
the force of will to go there. the force of will to go there.
C+>$$ be .a00$e. b* the %ewa%.'.
LEVERAGE HARD
LEVERAGE HARD

RELATIONSHIPS
RELATIONSHIPS
(ig &dea) /our most challenging relationship carries with it (ig &dea) /our most challenging relationship carries with it
the seeds of your greatest growth. The relationship that the seeds of your greatest growth. The relationship that
testsNfrustratesNirritates you the most actually is one of your testsNfrustratesNirritates you the most actually is one of your
greatest blessings. greatest blessings.
-h*J
Beca+'e #t %e1ea$' t *+ the 1e%* be$#ef'/fea%' a&. fa$'e a''+"pt#&'
that "'t $#"#t *+. Get that a&. *+ ca& 'tep #&t *+% NLG: Ne?t
Le1e$ f G%eat&e''.
-hat I>" '+((e't#&( t *+ #' that 3 #f *+ ch'e t . ' 3 *+ ca&
$e1e%a(e *+% ha%.e't %e$at#&'h#p #&t *+% (%eate't '+cce''.
The pep$e *+ ca&>t 'ta&. ca& act+a$$* t%a&'f%" *+% $#fe. A&. he$p
*+ bec"e happ#e%/ hea$th#e% a&. "%e '+cce''f+$.
U&be$#e1ab$e #'&>t #tJ
The be't #& b+'#&e'' a&. #& $#fe +'e that a((%a1at#&( %e$at#&'h#p @the
&e that p%e''e' a$$ the#% b+tt&' a&. "a!e' the" wa&t t 'c%ea"B t
.#'c1e% what>' !eep#&( the" '"a$$. The* a'! the"'e$1e' what a%e the
be$#ef' that the* a%e %+&&#&( that a$$w the" t (et ' p%1!e. b* th#'
pe%'&. The* ha1e the +t%#(ht b%a1e%* t ( .eep a&. 'ee the fea%'
that that pe%'& t%#((e%' 1e%'+' "a!#&( #t a$$ ab+t the the% pe%'&
be#&( w%&(/#&c"pete&t/#(&%a&t % whate1e% the% $abe$' we
(e&e%a$$* +'e t a1#. $!#&( #& the "#%%% a&. a''+"#&( pe%'&a$
%e'p&'#b#$#t*. A&. the (%eat &e' +'e what the* $ea%& t b+#$. (%eate%
'e$f3awa%e&e''/ a+the&t#c pwe% a&. pe%'&a$ +&.e%'ta&.#&(.
A$ea'e %e"e"be% that a' *+ bec"e a "%e e?t%a%.#&a%* h+"a&
be#&(/ e1e%* e$e"e&t f *+% +te% w%$. "+'t cha&(e acc%.#&($*.
H+'t ha' t.
S the "%e %e"a%!ab$e *+ bec"e/ the "%e %e"a%!ab$e w#$$ be the
p%fe''#&a$ a&. pe%'&a$ $#fe *+>$$ c%eate.
I&&e% #"p%1e"e&t' c%eate +te% &e'.
N tw pep$e 'ee the w%$. #& p%ec#'e$* the 'a"e wa*. Hw c+$.
we/ a' each f +' ha1e ha. .#ffe%e&t e?pe%#e&ce' & the D+%&e*
th%+(h +% .a*'J
-hat a w%. % a& e1e&t "ea&' t *+ "#(ht "ea& '"eth#&( tta$$*
.#ffe%e&t t "e. -hat a (%(e+' pp%t+&#t*/ the&/ #' the #&te%'ect#&
f tw pep$e wh 1#ew the w%$. .#ffe%e&t$*. -e ca& e"b%ace that
c&&ect#& t $ea%&/ (%w a&. e$e1ate the 1e%* pep$e we a%e. A&.
the (%wth a&. #&&e% e?pa&'#& that we e?pe%#e&ce f%" that &e
cha$$e&(#&( %e$at#&'h#p w#$$ cha&(e the wa* we %e$ate #& e1e%* the%
%e$at#&'h#p.
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THE ONE LEAP
THE ONE LEAP
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into the realm of eGtraordinary F remarkable A worldA into the realm of eGtraordinary F remarkable A worldA
class2 class2
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ACHIEVING LONGEVITY AND
ACHIEVING LONGEVITY AND

GREATNESS IN BUSINESS
GREATNESS IN BUSINESS
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sustainability) sustainability)
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ca+'e "#(ht be t be a pe%'& .e1te. t $ea1#&( e1e%*&e *+ "eet
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wh#$e *+ %eD#ce.2
FOCUS TO WIN
FOCUS TO WIN
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6ocus on being superb at what you do and, over time, you 6ocus on being superb at what you do and, over time, you
will be known as remarkable. will be known as remarkable.
6ocus on your health and, of course, in time A it will get to 6ocus on your health and, of course, in time A it will get to
splendid. splendid.
6ocus on developing your kids and you cannot be denied 6ocus on developing your kids and you cannot be denied
having great kids. having great kids.
6ocus on your inner world and people will eventually call 6ocus on your inner world and people will eventually call
you wise. you wise.
Fc+'. Fc+'. Fc+'...& *+% b+%&#&( p%#%#t#e'.
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BUILD YOUR POWER
BUILD YOUR POWER
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The easy road gets you to a place called disappointment The easy road gets you to a place called disappointment
and regret. Please trust me on that) & spend my life and regret. Please trust me on that) & spend my life
traveling the planet and working with peopleNcompanies traveling the planet and working with peopleNcompanies
so my earCs close to the ground. 1oing what you know you so my earCs close to the ground. 1oing what you know you
are called to do is the secret of successNmastery and are called to do is the secret of successNmastery and
inner peace. inner peace.
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the pa#& f %e(%et.2 I w#'h I>. 'a#. that :B
HOW BIG ARE YOUR SHOES?
HOW BIG ARE YOUR SHOES?
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(e&e%at#&' wh w#$$ f$$w *+ w#$$ !&w that *+>1e bee& he%eJ A&.
"a.e *+% "a%!.
THE GIANT LEAP
THE GIANT LEAP
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#&'ta$$ a %+t#&e ca$$e. h+"a&#t*.
That little first step sends a clear signal to life that you want That little first step sends a clear signal to life that you want
to change and have the courage to make the first move. to change and have the courage to make the first move.
The f#%'t "1e #' a$wa*' the ha%.e't.
E1e%*th#&(>' ea'#e% afte% that.
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A GOOD CEO
A GOOD CEO
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CEO f -h$e F.'. He w%#te':
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c+'t"e%' #' bac!. Be#&( (. #' bac!.
What will you do today to grow this revolution2 What will you do today to grow this revolution2
IT'S ALL ABOUT GROWTH
IT'S ALL ABOUT GROWTH
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$#fe.2 A%ett* '"a%t w%.'. The* ca"e f%" Hh& He&%* New"a&.
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why were here. To grow and eGpand through the work we why were here. To grow and eGpand through the work we
do, the actions we take and the lives we lead =donCt Bust do, the actions we take and the lives we lead =donCt Bust
live your life A lead it>. live your life A lead it>.
G%wth "atte%'. It>' what +$t#"ate$* "a!e' +' fee$ f+$f#$$e.. E&e%(#0e' +'
@e1e& whe& #t>' +&c"f%tab$e 3 a&. "'t (%wth #'B. Ma!e' +' wh we
t%+$* a%e.
RESPECT YOU
RESPECT YOU
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what *+ th#&! f *+.
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wa&t#&( t be $#!e..
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3 t 'e$f app%1a$.
espect you. !o long as you are living by your values, espect you. !o long as you are living by your values,
being authentic, running your own race and doing your being authentic, running your own race and doing your
dreams, who cares what anyone else thinksNfeelsNsays dreams, who cares what anyone else thinksNfeelsNsays
about you2 about you2
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c&te't.2
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LESS TALK MORE DO
LESS TALK MORE DO
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t a&*th#&(.
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personCs word is their bond. 0nd that every promise kept personCs word is their bond. 0nd that every promise kept
builds credibility A the foundation of trust. builds credibility A the foundation of trust.
S "a!e a c""#t"e&t t.a* t be #"peccab$e w#th *+% w%.. A&.
be a pe%'& f act#&. S"e&e wh #' a$$ ab+t (e&e%at#&( %e'+$t'.
Beca+'e (ett#&( (%eat th#&(' .&e 'pea!' f% #t'e$f.
THE IMPORTANCE OF
THE IMPORTANCE OF
BEING REMARKABLE
BEING REMARKABLE
C+% e?pectat#&' f% *+%'e$f 3 a&. *+% $#fe 3 bec"e 'e$f3f+$f#$$#&(
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.ive full out. 7ow to be brilliant at your work. 1evote to .ive full out. 7ow to be brilliant at your work. 1evote to
getting into worldAclass health. Take positive risks to grow getting into worldAclass health. Take positive risks to grow
into your greatness. .ove like thereCs no tomorrow. 0nd into your greatness. .ove like thereCs no tomorrow. 0nd
enBoy every moment. enBoy every moment.
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PROBLEMS ARE SERVANTS
PROBLEMS ARE SERVANTS
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a "&e* #''+e % a f%+'t%at#& at w%!.
Ce'/ #t>' & f+&.
(ut Bust maybe every problem you encounter is an (ut Bust maybe every problem you encounter is an
opportunity in disguise. 0nd if youCre wise to that, you can opportunity in disguise. 0nd if youCre wise to that, you can
leverage the challenge for even greater success. leverage the challenge for even greater success.
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#"p%ta&t tha& the c*&#c' w+$. '+((e't.
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that what %.#&a%* pep$e 1#ew a' 't+"b$#&( b$c!'/ the be't a"&('t
+' 'ee a' 'tepp#&( 't&e'.
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*+ ch'e t $et the".
NO TRY NO WIN
NO TRY NO WIN
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we .&>t act. -e .&>t e1e& t%*.
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t+%&a"e&t. I"a(#&e the (%eat "a&a(e% wa&t#&( t $ea. he% tea" t
w%$.3c$a'' b+t &t e1e& 'hw#&( +p. I"a(#&e the b%a1e #&1e&t%
wa&t#&( t cha&(e the w%$.. Cet &t e1e& .#&( a&*th#&(. Nth#&(
happe&' +&t#$ *+ "1e @tatt that $#&e & *+% b%a#& ce$$' #f *+ %ea$$*
wa&t t w#&B. 0nd youCll never win if you donCt even try. 0nd youCll never win if you donCt even try.
E&+(h 'a#..
HONOR IS HIP
HONOR IS HIP
I& th#' a(e f f+$3"+the. %c! 'ta%'/ fa"+' f% be#&( fa"+'
ce$eb%#t#e' a&. +be%3(%ee.* CEO' wh ta!e h"e h+(e %ewa%.' wh#$e
the 'ha%e' f the#% c"pa&#e' h#t %c! btt"/ the%e>' a &ew wa* t be
c$/h#p/fa'h#&ab$e. Be h&%ab$e.
U'e. t be that th#&(' $#!e h&e't*/ (#1#&( *+% be't at w%!/ t%eat#&(
e1e%*&e *+ "eet fa#%$*/ a&. be#&( a RGA @Rea$$* G. Ae%'&B we%e
c&'#.e%e. b%#&(/+&'e?*/b$a&.. N $&(e%.
I& a& a(e whe%e t "a&* pep$e .&>t .#'c1e% what $ea.e%'h#p a&.
$#fe>' ab+t +&t#$ #t>' t $ate/ %#'#&( ab1e the c%w. t 'h#&e w#th a
b$a0#&( 'e&'e f #&te(%#t*/ a+the&t#c#t* a&. Ra%e H&% #' c$. S+pe%
c$. H#p.
!o today, live your truth. Play your best game. .isten to the !o today, live your truth. Play your best game. .isten to the
trusted voice that resides deep within you. 0nd show trusted voice that resides deep within you. 0nd show
some genuine leadershipAboth at work and at home. some genuine leadershipAboth at work and at home.
People will love you for it. People will love you for it.
A&. I>$$ th#&! *+>%e h#p.
YOU'RE AN ARTIST
YOU'RE AN ARTIST
-a' at the A#ca'' "+'e+" #& Ba%ce$&a a few wee!' a(. The
e?pe%#e&ce .eep$* #&f$+e&ce. "e. I 'aw hw he wa' &t af%a#. t
.ec&'t%+ct a&. the& %e#&1e&t h#' a%t 1e% the c+%'e f h#' $#fe. I 'aw
the wa* he .a%e.. I 'aw h#' .e1t#& t e?ce$$e&ce 3 a&. be#&( a&
+t%#(ht %#(#&a$. A#ca'' ha' #&'p#%e. "e.
S he%e>' what I th#&!. At w%! each .a*/ we a%e a$$ a%t#'t'.
M* b%+'he' a&. pa#&t' happe& t be "* w%.'. M* ca&1a' #' "* b!'
a&. the a+.#e&ce' I ha1e the p%#1#$e(e t 'ha%e "* $ea.e%'h#p
"e''a(e w#th.
B+t I>" a& a%t#'t. I h&e't$* fee$ that.
I c%eate. I e?p%e''. I p%1!e.
A&. ' ca& *+.
%ach day you step into the place where you work, you %ach day you step into the place where you work, you
have the opportunity to nurture A and awaken A the artist have the opportunity to nurture A and awaken A the artist
that inhabits you. that inhabits you.
-e a$$ ha1e a c%e c%a1#&( t e?p%e'' wh we a%e a&. t c%eate
'"eth#&( 'pec#a$. Aa%t f be#&( h+"a&. I e&c+%a(e *+ t 'at#'f*
that +%(e b* be#&( the A#ca'' f H+"a& Re'+%ce' % the ,a$# f Sa$e'.
Be the Re&#% f Rea$ E'tate % the M#che$a&(e$ f Me.#c#&e.
Step +t #&t the w%$. each .a* a&. c%eate *+% "a'te%p#ece. The
w%$. w#$$ be bette% f% #t.
GRATITUDE FOR THE GOOD
GRATITUDE FOR THE GOOD
G%at#t+.e #' a bea+t#f+$ th#&(. Ma!e' the %ec#p#e&t fee$ bette%. Ma!e'
the 'e&.e% fee$ (%eat.
I& "* D+%&a$/ I fte& e?p%e'' (%at#t+.e t the pep$e wh
e$e1ate/#&f$+e&ce a&. #&'p#%e "e. O& c%#'p wh#te pa(e'/ I h&% "*
!#.' f% a$$ the (#ft' the* ha1e b%+(ht t "* $#fe @w#'h I c+$. be ha$f a'
a"a0#&( a' the"B.
I ce$eb%ate the "+'#c#a&' wh f#$$ "e w#th D*/ pep$e $#!e ,a1e
Matthew' a&. Sha!#%a a&. T+cche% a&. N+'%at Fateh A$# Kha& a' we$$
a' ba&.' $#!e The Ch#$$# Aeppe%'/U;/Ma&a/A#e% Ae$+. L1e the" a$$.
I app%ec#ate "* tea""ate' wh $ea1e the#% h"e' each "%&#&( t
he$p "e 'ha%e "* "e''a(e w#th pep$e a&. %(a&#0at#&' a%+&. the
w%$. %ea.* t %each w%$.3c$a''.
A&. I tha&! th'e wh ha1e be$#e1e. #& "e a&. he$pe. "e a$&( the
wa*.
-e a$$ ha1e a $t "%e b$e''#&(' #& +% $#fe tha& we !&w.
It>' h+"a& &at+%e t fc+' & what>' &t w%!#&( %athe% tha& t
e"b%ace a$$ that #'.
$o matter how good A or bad A your life looks at this very $o matter how good A or bad A your life looks at this very
moment, there really is so much =and so many people> moment, there really is so much =and so many people>
you can be thankful for. you can be thankful for.
A&. (%at#t+.e be(et' (%at#t+.e. The "%e (. th#&(' *+ 'ee/ the
"%e (. th#&(' *+ 'ee.
READ STRANGE STUFF
READ STRANGE STUFF
Rea.#&( R$$#&( St&e "a(a0#&e th#' "%&#&(. O&e f the be't b+'#&e''
"a(a0#&e' I %ea.. 2B+t R$$#&( St&e #' a "+'#c "a(a0#&e/2 *+ %e"#&.
"e. E?act$*.
I fte& (et "* be't b+'#&e'' #.ea' f%" &&3b+'#&e'' "a(a0#&e'.
B+'#&e'' "a(a0#&e' fte& 'ha%e 2'tat+' I+2 c&cept' a&. #&te%1#ew
CEO' w#th MBA wh 'pea! the 'a"e 'pea! a&. th#&! the 'a"e
th+(ht'.
B+t "+'#c "a(a0#&e' a&. .e'#(& "a(a0#&e' a&. t%a1e$ "a(a0#&e'
'ha%e the w%$.1#ew f pep$e wh th#&! .#ffe%e&t$*.
A&. th'e a%e the #.ea' I wa&t.
I& R$$#&( St&e t.a* 3 $ate't #''+e 3 the%e wa' a $#tt$e p#ece & #T+&e'.
E1e%*&e $a+(he. at App$e a&. the#% 1#'#& &t &$* f% the #A. b+t t
be a $ea.e% #& the "+'#c #&.+'t%*.
(ut who cares what the critics think A leadership is about (ut who cares what the critics think A leadership is about
boldly trusting your instincts, chasing down your goals and boldly trusting your instincts, chasing down your goals and
doing what you think is right. doing what you think is right.
A&. the* .#..
S#&ce ;889/ the* ha1e '$. 1e% 9 b#$$#& '&(' at :: ce&t' each.
The b+'#&e'' $e''&J
N %#'!/ & %ewa%..
F%" a "+'#c "a(a0#&e.
THE COURAGEOUS QUESTION
THE COURAGEOUS QUESTION
C"pa&#e' .&>t (et bette% #f the* fa$$ #& $1e w#th the#% '+cce''. The
be't &e' &e1e% fee$ the* a%e t%+$* '+cce''f+$. The b%#$$#a&t &e' !&w
that the* ca& a$wa*' #"p%1e. H+"#$#t* #' pa%t f the#% c+$t+%a$ ,NA.
Sa"e f% h+"a& be#&('. The G%eat O&e' a%e a$$ ab+t NSI: Ne1e% Stp
I"p%1#&(. The* wa&t t #"p%1e the wa* the* th#&!. The wa* the* fee$.
The wa* the* beha1e. The wa* the* e?ec+te. The wa* the*
c""+&#cate. The wa* the* $#1e.
He%e>' a t$ *+ ca& #&te(%ate #&t *+% w%! a&. pe%'&a$ $#fe t.a*.
Throughout your day, keep asking yourself) P'ow can & Throughout your day, keep asking yourself) P'ow can &
make this better2P make this better2P
App$* #t t *+% w%!. App$* #t t *+% %e$at#&'h#p'. App$* #t t *+% Se$f.
A' I w%te #& The G%eat&e'' G+#.e: 2S"a$$ .a#$* #"p%1e"e&t' 1e% t#"e
$ea. t 't+&&#&( %e'+$t'.2
LEADERSHIP IS ABOUT
LEADERSHIP IS ABOUT

CLARITY
CLARITY
H+'t %ea. a $#&e b* fa"e. .e'#(&e% Ka%#" Ra'h#.: 2I th#&! we 'h+$.
a$wa*' be $!#&( 74 "#&+te' ahea..2 I '+((e't we 'h+$. a$wa*' be
th#&!#&( 74 *ea%' ahea..
"larity precedes mastery and itCs impossible to create an "larity precedes mastery and itCs impossible to create an
outcomeNgoalNresult that you canCt even see. outcomeNgoalNresult that you canCt even see.
The be't b+'#&e''e' I>1e w%!e. w#th a%e ' bea+t#f+$$* c$ea% & whe%e
the*>%e (#&( a&. what the#% b%a&. 'ta&.' f% a&. the t*pe f pep$e
the* wa&t t pp+$ate the#% p$ace.
The "'t '+cce''f+$ pep$e !&w e?act$* what '+cce'' "ea&' t the"
a&. what the#% "+&ta#&' $! $#!e.
A&. each .a*/ 'tep b* 'tep/ the* 'tea.#$* &ea% that &ce3fa%
.e't#&at#&.
C+ ca& t.
SOFT IS HARD
SOFT IS HARD
A$ea'e .&>t te$$ "e be#&( !#&. a&. $ea%&#&( t $#'te& a&. b+#$.#&( +t
*+% 1#'#& a&. th#&(' $#!e w%!#&( & *+% cha%acte% a%e 'ft. Npe.
The* a%e ha%.. A&. that>' wh* ' few f +' . the".
A&*&e ca& act t+(h.
What takes genuine power is to be open. To care about What takes genuine power is to be open. To care about
others. To learn from those around you. To be human. others. To learn from those around you. To be human.
Sa"e f% th#&(' $#!e $#'te&#&( a&. 1#'#& a&. cha%acte%3b+#$.#&(. Gett#&(
(. at th'e th#&(' ta!e' a t& f c+%a(e.
-h*J
Beca+'e we &ee. t .e1e$p h+"#$#t* a&. be w#$$#&( t a."#t we a%e
fa% f%" pe%fect. A&. that we &ee. t cha&(e. A&. cha&(e #' 'ca%*.
Beca+'e #t ca+'e' +' t $ea1e the c"f%t 0&e we ha1e a$wa*'
!&w&. A&. 'a#$ +t #&t the b$+e cea&'.
S the 'ft 't+ff #' %ea$$* the ha%. 't+ff. A&. the &ew ".e$ f $ea.e%'h#p
%ea$$* #' a$$ ab+t "a'te%#&( the '!#$$' pep$e #& the pa't D+.(e. a' 'ft.
A&. th'e $ea.e%' that c$#&( t the $. wa*' f be#&( w#$$ (et $eft
beh#&.. B* the $ea.e%' w#$$#&( t . what>' ha%..
TO ACT IS TO LEAD
TO ACT IS TO LEAD
A' I w%te #& -h -#$$ C%* -he& C+ ,#eJ/ 2The '"a$$e't f act#&' #'
a$wa*' bette% tha& the &b$e't f #&te&t#&'.2 Lea.e%'h#p #' a $t "%e
tha& D+'t .%ea"#&( +p b#( #.ea. It>' ab+t act#&( & the".
-hat 'epa%ate' the %.#&a%* &e' f%" The G%eat O&e' #' a '#"p$e fact:
the be't f the be't e?ec+te b%#$$#a&t$* a%+&. the#% "'t 1#ta$ p%#%#t#e'.
I& a $ea.e%'h#p p%e'e&tat#& I D+'t (a1e t BA/ I ca$$e. the c&cept
BRBO: Be't Re'+%ce' & B#((e't Opp%t+&#t#e'.
Lea.e%'h#p #'/ #& ' "a&* wa*'/ ab+t (ett#&( (. 't+ff .&e. Nt
'ta%te.. Nt #& p%ce''. ,&e.
!o today, make a decision that will revolutioniHe your !o today, make a decision that will revolutioniHe your
careerNlifeNself) never leave the site of an opportunity careerNlifeNself) never leave the site of an opportunity
without doing something to seiHe it. without doing something to seiHe it.
A&. be $e'' ab+t ta$! 3 a&. "%e ab+t ,O.
THE BIG QUESTION
THE BIG QUESTION
C+ !&w th#' b+t #t "a* be 1a$+ab$e t %e"e"be% that a.1e%'#t*
#&t%.+ce' +' t +%'e$1e'. -e (et t 'ee what we a%e "a.e f. O+%
't%e&(th'. A&. +% wea!&e''e'.
Ha%. t#"e' a$wa*' pa'' b+t 'e%1e +' ' we$$. T pe& +'. ,e$#1e% w#'.".
A&. teach +' c"pa''#& a&. +&.e%'ta&.#&(. A$$ c%e t%a#t' f% *+ 3 a
Lea.e% -#th+t T#t$e.
He%e>' a I+e't#& that "a* he$p *+ a' *+ &a1#(ate cha&(e a&.
cha$$e&(e:
PWhatCs The .esson 'ere2P PWhatCs The .esson 'ere2P
Le1e%a(e *+% 'etbac!' t "a!e *+ "%e !&w$e.(eab$e. Bette%.
-#'e. The be't $ea.e%' ..
A' I 'ha%e. #& The G%eat&e'' G+#.e: 2He wh e?pe%#e&ce' "'t w#&'.2
13 CHALLENGES
13 CHALLENGES
Aa%t f the 1a$+e I hpe t a.. t *+ #' t be a cata$*'t f% p'#t#1e
cha&(e #& *+% w%! a&. pe%'&a$ $#fe. T (e&t$* p+'h/"1e a&.
cha$$e&(e *+. T (et bette%. T (%w "%e. T be (%eat 3 %e(a%.$e'' f
*+% t#t$e % *+% bac!(%+&. % *+% c+%%e&t %ea$#t*.
'ere 0re -@ "hallenges & #ffer 'ere 0re -@ "hallenges & #ffer
"hampion a child "hampion a child
%ncourage a coAworker %ncourage a coAworker
ead a great book ead a great book
1o something that frightens you 1o something that frightens you
Write a thank you note Write a thank you note
1o something kind for a stranger 1o something kind for a stranger
Wow a customer Wow a customer
.earn something new .earn something new
.et go of a resentment .et go of a resentment
1o better work 1o better work
(e more passionate (e more passionate
!peak truthfully !peak truthfully
!tand for eGcellence !tand for eGcellence
Rec""e&.e. Re'+%ce':
SUCCEE, IN TURBULENT TIMES SUCCEE, IN TURBULENT TIMES
I' fea% a& 1e%whe$"#&( f%ce #& *+% $#feJ A%e *+
+&ab$e t cpe w#th c%#'e' a&. cha&(eJ
-#th th#' '*'te" *+ w#$$ $ea%& "* be't t$' that w#$$
he$p *+ t%a&'f%" cha$$e&(e' #&t pp%t+&#t#e'
a&. hw t be't $ea. *+%'e$f a&. *+% tea" #&
t#"e' f c%#'#'.
C+ w#$$ bec"e "%e %e'#$#e&t/ a& e?pe%t &
cha&(e a&. c%#'#' "a&a(e"e&t/ a&. w#$$ be ab$e
t $#1e a $#fe 1#. f the fea%' that ha1e !ept *+
f%" %each#&( *+% h#(he't pte&t#a$.
This 1ownloadable !ystem &ncludes)
$he (reatness (uie a+.# .w&$a.
$he Cure for )ear a+.# .w&$a.
$he Best $hings *!%e +earne about Success in
+eaership an in +ife 1#.e .w&$a.
Manage ,our $ime- Master ,our +ife a+.# Q
w%!b! .w&$a.

Ab+t the New A%#ceR
Ab+t the New A%#ceR
Ab+t the A+th%
Ab+t the A+th%
Rb#& Sha%"a #' the ($ba$$* ce$eb%ate. a+th% f 77
#&te%&at#&a$ be't'e$$#&( b!' & $ea.e%'h#p #&c$+.#&( The
.eader Who 'ad $o Title/ the phe&"e&a$ U7 b$c!b+'te%
that #' #&'p#%#&( a "1e"e&t a%+&. the #.ea that FNw/
a&*&e 3 #& a&* %(a&#0at#& 3 ca& 'hw Lea.e%'h#pG.
H#' w%! ha' bee& p+b$#'he. #& 1e% =8 c+&t%#e' a&. #& &ea%$*
58 $a&(+a(e'/ "a!#&( h#" &e f the "'t w#.e$* %ea.
a+th%' #& the w%$.. He 'ht t fa"e w#th The M&! -h S$.
H#' Fe%%a%#/ wh#ch ha' tppe. #&te%&at#&a$ be't'e$$e% $#'t' a&.
'$. "#$$#&' f cp#e'.
Rb#& #' the f+&.e% f Sha%"a Lea.e%'h#p I&te%&at#&a$ I&c./
a ($ba$ c&'+$ta&c* that he$p' pep$e #& %(a&#0at#&' Lea.
-#th+t a T#t$e. C$#e&t' c"p%#'e f "a&* f the FORTUNE 488
#&c$+.#&( M#c%'ft/ GE/ NIKE/ Fe.E? a&. IBM. O%(a&#0at#&'
'+ch a' NASA/ IM, B+'#&e'' Sch$/ Ca$e U&#1e%'#t* a&. The
C+&( A%e'#.e&t>' O%(a&#0at#& a%e a$' SLI c$#e&t'. Rb#& #' a
f%"e% $#t#(at#& $aw*e% wh h$.' tw $aw .e(%ee' #&c$+.#&(
a Ma'te%' f Law @,a$h+'#e Law Sch$B.
To book obin to speak at your neGt event or to run a
seminar for your company, please contact him at)
http)NNwww.robinsharma.comNspeaking
"heck out his popular blog) http://www.%b#&'ha%"a.c"/b$(
6ollow him on Twitter)
http://www.tw#tte%.c"/)%b#&)'ha%"a
"onnect with him on facebook)
http://www.faceb!.c"/theff#c#a$%b#&'ha%"apa(e

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LITTLE BLACK BOOK FOR STUNNING SUCCESS 1 ROBIN SHARMA

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