AT-SEETALPUR COLLIERY 4 PIT.

PO-DISHERGARH.
DIST-BURDWAN.
PIN-713333(WB)
amitendra_sonu07@yahoo.co.in
+91-9378105413 (M)

AMITENDRA KUMAR

Objective Highly accomplished and integrity – diverse experience in a Frontline

position within service industry. Offer outstanding team leadership,
behavioral management, conflict resolution, operations excellence and
quality assurance skills. Exceptionally organized and disciplined,
possess well-developed interpersonal skills and ability to motivate and
direct others in a supportive, cooperative team environment. Business
administration expertise, coordinate with management. Generate and
maintain records and reports and comply with all administrative and
state policies and regulations.

Current Job
HDFC Bank Ltd (March 08 till date)

Customer Service Executive

Job Profile:

Verification of Application.
Process training
Deliver the delinquency targets
Preparation of MIS
Appraisal of PPD proposals
Approval of Business
Enrolling Collection agents
Processes and systems training and monitor activities
To maintain relationship and achieve customer satisfaction

Achievements
 Defect free business
 Reduce End to End TAT from 7 days to 4 days
Previous Exps
ICICI Bank Ltd (April 07 to Feb 08)
Sales Executive
Job Profile:
Saving A/C Dept( Field Job)
Deliver the delinquency targets
Preparation of MIS
Month on Month Business Target.

Bajaj-Allianz Life Insur. Co. Ltd. (Jan 06 – Jan 07)

CSR

Job Profile:
New Business Enrolment & Mid term Changes
Achieving monthly targets
Maintaining relationship with Customer

Teaching Exps.
R.ENTERPRISES

System Administrator in R.ENTERPRISES (2001-2003)

Faculty in S.T.S computer Centre (2003 to 2004)

Education 1999-2001 Patna University

 B.A

2000 NIIT Asansol, West Bengal

 Diploma
 Computer Applications and Sciences
 Operating system –MS-Dos, Windows 9X, 2000, NT4.O & XP
 B.C.A (IGNOU) Final Year.
Personal Profile:

NAME : Amitendra Kumar

DATE OF BIRTH : 07/02/1979

FATHER NAME : SRI P.S.SINGH

OCCUPATION : Serviceman

STRENGTH : Hard working

Hobby : Computers, Reading Books & newspaper

Diary Writing, Music and Gardening.

Sex : Male

Marital Status : Married

Nationality : Indian

Languages Know : English, Hindi and Bengali

Declaration:-
I declare that all the statement made above are true and correct to best of my knowledge and belief.

Place:-

Date: AMITENDRA KUMAR