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Vinod R Patel(2240)

Kaumil Shah(2246)
Chirag Vaghela(2258)
Ritin Maheta( 2222)
Hinshitsu Hozen : Focuses upon setting targets for
ensuring quality of products. These targets maybe
reduction in process failures, consumer complaints,
and retention time of row material and processed
Jishu Hozen : The first pillar of TPM; in Japanese, it
means autonomous maintenance. In JH, the workers
are taught that cleaning the machine helps into
discovering areas of equipment malfunctioning.
Kobetsu Kaizen : or Individual improvement, is to aim
at zero losses of all kinds, sixteen major kind of
losses are identified, their current level is calculated,
and goals are set for improvement in overall
equipment efficiency(OEE)
TPM is an innovative Japanese concept.
The origin of TPM can be traced back to 1951 when
preventive maintenance was introduced in Japan.
The concept of preventive maintenance was taken
from USA.
Nippondenso was the first company to introduce
plant wide preventive maintenance in 1960.
They were following preventive maintenance but also
autonomous maintenance added by the way of
modification of equipment while in preventive
maintenance hence its become a productive
maintenance which is maximizing the equipment
effectiveness to achieve the optimum life cycle cost of

Maintenance : Maintenance is an initiatives that covers all
those operations such as monitoring , inspecting, adjusting,
repairing and / or doing whatever is necessary to keep a
machine, a facility, a piece of equipment or transportation
vehicle in the proper working conditions
Maintenance Management : Maintenance Management is
reviewing, planning,organising and controlling maintenance
activities such that the overall maintenance cost is the
TPM : In TQM, the Total Productive Maintenance is an important and
effective tool for excellence. Total productive maintenance (TPM)
is keeping the current plant and equipment at its highest
productivity level through cooperation of all areas of the
organization. Generally, the first bridge to cross is to break
down the traditional barriers between maintenance and
production personnel so they are working together.

Jet airways engineering and maintenance facility was setup
in 1994 and progressively upgraded to carryout
maintenance up to C checks.
This is being further upgraded to D checks(Highest Level
of checks).
Jet Airways main engineering base is located at Mumbai
and its second base is Delhi with maintenance hanger
It also carries maintenance activities at its night halt
stations at Chennai, Kolkata and Bangalore.
Leased maintenance facility at Bangalore from HAL.
Its engineering team consists of highly qualified and
professional engineers, technicians and support staff .The
team has proved their competency by achieving the
highest dispatch reliability rate 99.2 % and above.

Its is basically divided in Three general category ;
1. Line maintenance : it is routine , scheduled
maintenance of air craft including pre-flight, daily
and overnight checks, and diagnostic and repairs.
2. C or phase 10 checks. : It is basically carries after 4800
flight hours, requires more eight days , it is more complex
inspection and servicing of air craft that require a longer
maintenance period. It is pre schedule agenda of major
overhauls defined in air crafts manual.
3. D Checks ( Heavy Maintenance) : This is major
maintenance work resulting un availability of air craft for
entire duration of such fiscal year.

Its maintenance procedure are regulated by
Directorate general of Civil Aviation(DGCA).
Regulations framed by DGC A are based on
international Civil Aviation Organization(ICAO)
Maintenance programme are based of Manufacturers
maintenance planning documents(MPD).
D type checks of Boing air craft approved by US
federal aviation Administration.
They have capability to carry out C type checks as per DGCA
Technical personnel are trained by its in-house training
programme and also by programmes offered by aircraft and
engine manufacturers.
Its quality control division overseas the compliance of all
airworthiness requirements and co-ordination with DGCA for
engineering activities.
Its engineering technical service division implements
modifications, determine work scope of repair and
maintenance and plan shop visits for engines and APUs.
Its engineering planning division forecasts long-term and
short-term maintenance activities and engaged in
optimization of resources and minimization of time required
for maintaining aircraft.
Its reliability section monitors components and analysis
defects of systems and components.
Power by the hour(PBTH) contract with Lufthansa
Techlink for the repair and maintenance of spares for
Boing fleet.
PBTH contract with Israel air craft industries Limited
for the maintenance of auxiliary power units(APU) for
boing 737-400, Classic aircraft
Contract with Honeywell International ,USA for the
repairs and overhaul of APUs in Boing-737,NG
PBTH contract with Hanover,GmbH, Germany for
engine condition monitoring and engineering services
for CFM 56-7 of Boing 737 NG.
In late 2006 ,Jet airways has purchased innovative,
web based maintenance tool-Maintenance
Performance Tool box (MPT) from Boing.
MPT is aviation industrys first set of productivity
tools designed to unify an airlines maintenance and
engineering operation from start to finish.
MPT gives airlines quick access to critical
maintenance information and ability to streamline the
potentially cumbersome process of customizing
online maintenance manuals, generates and
automatically track task cards.
The cost of construction and maintenance of Hanger
is 690 million.
The construction of hanger is expected to reduce
maintenance cost and improve operational efficiency.
Costs of air craft maintenance ,APU, and engine
maintenance and repair are accounted for as
incurred, except such overhaul cost in respect of
engines/APU are covered by third party maintenance
agreement and accounted for an accordance with
such agreements.
From fiscal 2005, Jet airways has to implement AS-29
hence to consider expenditure of maintenance on
incurred basis which was earlier calculated on the
basis of hours flown.
Maintenance and repair cost decreased by
16.6 per cent from 1668 million to 1391
million for H1-2003.
This is primarily due to adopting new
accounting standard and discontinuation of
the accruals of certain provisions.
In just 10 years, Jet Airways has risen to be the
number one in India's domestic market with 50 Boing
737s and has started international services with
wide-body air craft.
The carrier has ordered one A330, twelve A 350s, and
ten 777s by 2009.
Jet Airways Chairman Mr. Naresh Goyal says airline
now has the critical mass in terms of size to launch
MRO company.
The company has announced plan to set up MRO
,collaboration with Lufthansa Techink.

1. A maintenance strategy involving creation of its own
MRO facilities has resulted in higher maintenance
costs for jet Airways compared to its new low-cost
rivals such as air Deccan, Spice jet and Indigo, Which
outsource their MRO. Discus..
2. Why would Lufthansa Technik be Interested in
helping Jet Airways establish its own MRO arm in
India ?
3. What steps should Jet Airways take to attract rivals in
India like Air Deccan,Spicejet,Indigo,etc.outiulize its
MRO service in place of their MRO to foreign
organizations ?