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Alerts in IC.

1. Configure IDI using IC manager role.
2. Define service manager profiles & define events in repository
3. Create new service class with ‘CL_CRM_SMF_ABSTRACT_SERVICE’ as super class and implement
interface IF_CRM_SMF_SERVICE.
4. To transport the rules, use transaction SE38 and execute the program CRM_RULE_TRANS.
5. To transport the alerts, use transaction CRMD_IC_TRANS_ALERT and select Table View
Transport.