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DSS MISSION STATEMENT

THE MISSION OF THE AGENCY IS TO PROVIDE PROGRESSIVE, PROFESSIONAL SERVICES
THAT PROMOTE SELF-SUFFICIENCY AND ENHANCE THE QUALITY OF LIFE FOR ALL CITIZENS.

MEDICAID FOR PREGNANT WOMEN (MPW)

PROVIDING LOW INCOME PREGNANT WOMEN WITH MEDICAL ASSISTANCE, BOTH PRENATAL AND POST-
PARTUM

NORTH CAROLINA HEALTH CHOICE
REACHING OUT TO IMPROVE THE QUALITY OF HEALTH CARE AMONG LOW-INCOME CHILDREN WITH
INSURANCE PROVIDED THROUGH NC BLUE CROSS & BLUE SHIELD AT LOW COST/NO COST INSURANCE

MEDICAID FOR INFANTS/CHILDREN (MIC)

PROVIDING MEDICAL ASSISTANCE FOR CHILDREN UNDER AGE 19 WHO MEET THE INCOME REQUIREMENTS

MEDICAID FOR ADULTS/FAMILIES (MAF)
PROVIDING MEDICAL ASSISTANCE FOR NEEDY FAMILIES WHO MEET THE INCOME CRITERIA
LONG TERM CARE/CAP
PROVIDING FOR REST HOME AND IN-HOME CARE COST FOR THE DISABLED AND ELDERLY

FOOD NUTRITION SERVICES
THE FOOD NUTRITION SERVICES PROGRAM PROVIDES A MONTHLY ALLOWANCE OF BENEFITS TO ALLOW
ELIGIBLE INDIVIDUALS AND HOUSEHOLDS TO PURCHASE FOODS THAT ARE NEEDED IN THE HOME

WORK FIRST
PROVIDES CASH ASSISTANCE THAT IS BUILT UPON THE BELIEF THAT ALL PEOPLE HAVE A RESPONSIBILITY TO
THEIR FAMILIES AND COMMUNITY TO WORK AND PROVIDE FOR THEIR CHILDREN. PROVIDES SHORT TERM
TRAINING TO PARENTS TO HELP THEM OBTAIN AND MAINTAIN EMPLOYMENT.
ENERGY ASSISTANCE
• THE LOW INCOME ENERGY ASSISTANCE PROGRAM (LIEAP) PROVIDES FOR A ONE-TIME CASE PAYMENT TO
HELP ELIGIBLE HOUSEHOLDS PAY THEIR HEATING AND COOLING BILLS
CHILD SUPPORT
• THE MISSION OF THE OFFICE OF CHILD SUPPORT IS TO HELP CHILDREN IN ABSENT PARENT FAMILIES
OBTAIN THE FINANCIAL SUPPORT TO WHICH THEY ARE ENTITLED. CHILD SUPPORT ENFORCEMENT
SERVICES ARE AVAILABLE TO ANYONE WHO WANTS OR NEEDS HELP IN COLLECTING CHILD SUPPORT.

CHILD CARE
• PROVIDES FINANCIAL ASSISTANCE FOR CHILD CARE IN WHICH THE PARENT IS WORKING, ATTEMPTING
TO FIND WORK, IS IN SCHOOL OR A TRAINING PROGRAM OR THE CHILD HAS SPECIAL NEEDS OR IS UNDER
THE CARE OF THE DEPARTMENT OF SOCIAL SERVICES.

CHILD PROTECTIVE SERVICES
• COMMITTED TO ENSURE SAFE, PERMANENT, NURTURING FAMILIES FOR CHILDREN. COUNTY CHILDREN’S
SERVICES STAFF ASSESS CHILD ABUSE AND NEGLECT, HELP SUPPORT AND PRESERVE FAMILIES, KEEP
CHILDREN AT RISK SAFE IN FOSTER HOMES, AND FIND AND SUPPORT HOMES FOR FOSTER CHILDREN WHO
NEED TO BE ADOPTED.

ADULT SERVICES
• ASSIST ADULTS WHO HAVE DISABILITIES WHICH HAVE INCAPACITATED THEM, SO THAT THEY ARE
UNABLE TO TAKE CARE OF THEMSELVES, AND WHO HAVE NO ONE ABLE OR WILLING TO ASSIST WITH THE
CARE THEY NEED. THESE ADULTS MAY BE ABUSED OR NEGLECTED BY A CARETAKER, THEY MAY BE
NEGLECTING THEMSELVES, OR THEY MAY BE EXPLOITED.

ADULT SERVICES
• DSS ADULT HOME SPECIALIST CURRENTLY MONITORS 35 ADULT FACILITIES IN ROBESON COUNTY.
18 GUARDIANSHIP CASES
87 ENHANCED PERSONAL CARE CASES
24 PAYEE CASES
169 SPECIAL ASSISTANCE CASES (CURRENTLY 101 ON THE WAITING LIST).
19 IN HOME –AIDE CASES (CURRENTLY 49 ON INQUIRY LIST)


CHILD SERVICES

• CURRENTLY 2,032 CHILDREN RECEIVE CHILD CARE SERVICES
• CURRENTLY 1,000 ON THE WAITING LIST.

CHILD SUPPORT FACTS

• 10,000 CHILDREN ARE SERVED THROUGH CHILD SUPPORT
• COLLECTS OVER 1,200,000 PER MONTH FOR CURRENT SUPPORT
• ESTABLISH AN AVERAGE OF 70 COURT ORDERS PER MONTH
• ESTABLISH PATERNITY OF 60 CHILDREN PER MONTH

TOTAL NUMBER OF FOOD NUTRITION SERVICES
RECIPIENTS


AVERAGE OF 44,848 RECIPIENTS RECEIVE FOOD NUTRITION ASSISTANCE
CHILD SERVICES FACTS

• CURRENTLY HAVE 49 LICENSED FOSTER HOMES
• AVERAGE OF 138 CHILDREN IN CUSTODY DURING THE YEAR
• OF THE 138 CHILDREN 73 OF THEM WERE IN FOSTER?GROUP HOMES
• CURRENTLY 40 OF THE CHILDREN HAVE ADOPTION PLANS
• COMPLETED 47 ADOPTIONS IN 2010

TRANSPORTATION SERVICES FOR CITIZENS
OF ROBESON COUNTY PROVIDED BY DSS

• MEDICAID PROVIDED TRANSPORTATION TO AN AVERAGE OF 977 CLIENTS PER MONTH
INTERPRETER CONTACTS

• INTERPRETER SERVICES ARE PROVIDED ON AVERAGE TO 200 CLIENTS PER MONTH

TOTAL # OF MEDICAID RECIPIENTS

• AVERAGE OF 39,511 RECIPIENTS RECEIVE MEDICAID

HISTORY
• 1953
• THE CABINET-LEVEL DEPARTMENT OF HEALTH, EDUCATION AND WELFARE WAS CREATED UNDER
PRESIDENT EISENHOWER, OFFICIALLY COMING INTO EXISTENCE APRIL 11, 1953. IN 1979, THE
DEPARTMENT OF EDUCATION ORGANIZATION ACT WAS SIGNED INTO LAW, PROVIDING FOR A SEPARATE
DEPARTMENT OF EDUCATION. HEW BECAME THE DEPARTMENT OF HEALTH AND HUMAN SERVICES,
OFFICIALLY ARRIVING ON MAY 4, 1980. SOME HIGHLIGHT DATES IN HEW AND HHS HISTORY:

HISTORY CONT
• 1965
• MEDICARE AND MEDICAID PROGRAMS WERE CREATED, MAKING COMPREHENSIVE HEALTH CARE
AVAILABLE TO MILLIONS OF AMERICANS.
• OLDER AMERICANS ACT CREATED THE NUTRITIONAL AND SOCIAL PROGRAMS ADMINISTERED BY HHS’
ADMINISTRATION ON AGING.
• HEAD START PROGRAM WAS CREATED.

HISTORY
• 1975
• CHILD SUPPORT ENFORCEMENT PROGRAM WAS ESTABLISHED.
• 1977
• THE HEALTH CARE FINANCING ADMINISTRATION WAS CREATED TO MANAGE MEDICARE AND MEDICAID SEPARATELY
FROM THE SOCIAL SECURITY ADMINISTRATION.
• 1979
• THE DEPARTMENT OF EDUCATION ORGANIZATION ACT WAS SIGNED INTO LAW, PROVIDING FOR A SEPARATE
DEPARTMENT OF EDUCATION. HEW BECAME THE DEPARTMENT OF HEALTH AND HUMAN SERVICES, OFFICIALLY
ARRIVING ON MAY 4, 1980.


HISTORY
• 1980
• FEDERAL FUNDING PROVIDED TO STATES FOR FOSTER CARE AND ADOPTION ASSISTANCE.
• 2001
• THE CENTERS FOR MEDICARE & MEDICAID WAS CREATED, REPLACING THE HEALTH CARE FINANCING
ADMINISTRATION.
• HHS RESPONDS TO THE NATION’S FIRST BIOTERRORISM ATTACK -- DELIVERY OF ANTHRAX THROUGH THE
MAIL.