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Faith Haddad

(301) 471- 8840

1655 Hardwick Rd
Towson, MD 21286

To work for a progressive organization in a highly motivating and stimulating environment that offers the best
opportunities for development, to utilize my skills to achieve results, and to realize the organizations goals while
accomplishing my own personal goals as well.

Community College of Baltimore County Aug 2014 - Present
7201 Rossville Blvd, Rosedale, MD 21237
Majoring in General Studies

Towson University Sep 2012 May 2014
8000 York Rd. Towson, MD 21252

Work Experience:
Trader Joes Grocery Sep 2012- Present
1 E Joppa Rd. Towson, MD 21286
Crew Member
Assisting customers in finding products, answering questions, and making recommendations while
simultaneously stocking shelves, writing orders, and serving food and coffee.
Using interpersonal skills to provide a legendary customer experience by displaying a customer comes
first attitude and by connecting with the customer.
Operating cash registers, handling monetary exchanges, and completing purchases.
Maintaining a calm demeanor during periods of high volume or unusual events to keep store operating to
Utilizing team skills and effective communication with fellow crew members to efficiently complete daily
Training new hires training by positively reinforcing successful performance and giving respectful and
encouraging coaching as needed.
Maintaining regular and punctual attendance.

Volunteer Experience:
Myersville Elementary School Sep 2011 Jun 2012
Assistant teacher/Tutor
Operating a tutoring program to develop students math and reading skills.
Regularly conducting a variety of assessments to acquire feedback and determine methods to improve
Utilizing organizational and planning skills to prepare lessons plans and prioritize daily workloads.
Providing motivation, discipline and encouragement to students.
Handling confidential and sensitive information with professionalism.
Recognizing and reinforcing accomplishments by using existing tools with the school teacher to find new,
creative and effective methods of recognition.
Utilizing strong leadership skills to direct and mentor children.
Developing teaching plans and utilizing feedback to identify problems, concerns and opportunities for

Communication Services for the Deaf Jun 2011 Sep 2011
Utilizing interpersonal skills and customer service techniques to welcome and engage clients.
Organizing and transferring files into a computer system

References available upon request