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Balanced Scorecard

Course Outline
Quick View
Program Objectives
• To introduce Balanced Scorecard
• Balanced scorecard concept and origin
framework and implementation
approach to organizational team • Introduction to performance management and measurement
• Definitions
• BSC – Purpose, Drivers and Differentiators
Duration: 2 Days
• Sample BSC performance measures
Batch Size: 15 to 20 persons
Balanced Scorecard Design
Participant Profile
• Top, Senior, Middle management • Develop Strategic Themes and Strategic Results
executives • Develop Strategic Objectives and strategic success drivers
• Consultants and Industry professionals • Strategy mapping
keen to get initiated into Performance • Derive Strategic Performance Measures, Targets, and Thresholds
Measurement Framework Design and • Develop Strategic Initiatives
Implementation • Define Criteria for Selecting Initiatives
• Minimum 5+ years work experience

Balanced Scorecard Implementation

• Objective Type Test (45 minutes)
• Implementation issues
Certification • Aligning strategy and processes throughout the organization
• Balanced Scorecard Course Certificate • Collect, verify and validate performance data
• Software options for managing performance information
• Developing the communication plan
• Cascading the scorecard
• Employee motivation
• Linking strategy to resource decisions

Enterprise Performance Management Integration

• Integration with EMS

• Best practices
• Linking performance to rewards
• Scorecard roll out, training and change management
• Conclusion

Assessment and Feedback

eXample Consulting Group

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