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FAMED YWIEC SP. Z O.O. Zywiec 01.2014 present

Key Account Manager CIS countries

LED-POL Sp. z o.o. Sp.k., Bielsko-Biala 01.2013 10.2013

Export Specialist

Control whole process from receiving purchase order and placing it into
system (Subiekt GT, Navireo) to preparing dispatch order for Client;;
Verifying the documents required during the domestic as well as
international trade; I am familiar with the various INCOTERMS standards;
Preparing commercial offers based on customer's needs and achieving sales
Identify customer issues, solving customer problems to keeping him
Representing company at trade fairs, meetings with new and existing
customers; customer service in Polish, English and Russian;
Translate a wide variety of marketing materials into Russian;

Kronospan Grupa Polska, Strzelce Opolskie 01.2011 08.2012

Sales Specialist export

Provide high quality service and support to Key Clients in Eastern Europe
and maintain long-term business relationship;
placing orders into the system (working with UNIX, Ksoft+ programs);
keeping clients delivery schedule, cooperation with Distribution Center and
logistics operators; cooperation with custom offices in tax declaration
Preparing goods for dispatch: preparing loading plan and customs
Preparing commercial offers in agreement with manager, provide full back-
office support for managers responsible for Russia, Ukraine, Belarus and
the Baltic countries;
Preparing Cooperation Agreements and credit limit requests;
Translate a wide variety of marketing materials into Russian;

Arcen Polska Sp. z o.o., Zory 04.2010 08.2010

Sales Department Secretary/Assistant

creating database of commercial clients (CIS>500;The Baltic states>200);
creating an advertising slogan of the company;
service the market of Eastern Europe: making contacts via e-mails,
telephone and mails;
translating of brochures, technical specification from English and Polish
into Russian

Bielsko-Biala School of Finances and Law 2009-2010
Executive communication postgraduate course

University of Lodz 2004-2009
Russian Philology degree: MA of Russian Philology

Study abroad: scholarship-holder of the Erasmus programme, University of
Tampere, 2008; T. Shevchenko University, Kiev, 2007/08; E.Kant
University, Kaliningrad, 2006/07
Spreadsheets & Databases (CSiI, Katowice) 2014;
Professional trainer course (Grupa SET sp. z o.o., Krakw) 2013;
Effective negotiating (C. A. R. Board, Katowice) 2013;
Foreign Languages in Business: Managing Foreign Language Teams; Public
Speaking; (WSEH Bielsko-Biala) 2012;
English for English for International Business Communication (WSEH
Bielsko-Biala) 2012/2013
driving licence: B
computer: good command of Microsoft Office tools (Word, Excel,
PowerPoint); Internet; RELAG, CRM, Transporeon;
licence: licensed tour leader from 2009;
languages: advanced Russian; intermediate English
(TOEIC 780 score; 04 2012)
Traveling and meet new cultures, extreme sports seeking new challenges.