QUESTIONNAIRE

Questionnaire related to distinctive capabilities of the following service connections (Mobilink, Telenor, Ufone, Zong, and Warid).

Name______________

Age____________

Occupation_______________ Gender: Male Female

1) Are you currently using any of the following service connections? a) Mobilink b) Telenor c) Ufone d) Zong e) Warid 2) Which one of the following service connections charges the lowest rate per local call? a) Mobilink b) Telenor c) Ufone d) Zong e) warid

3) Which one of the following service connections has the best voice clarity? a) Mobilink Excellent Fair b) Telenor Excellent Fair c) Ufone Excellent Fair d) Zong Excellent Fair
e) Warid

Good Poor Good Poor Good Poor Good Poor Good Poor

Excellent Fair

4) Which one of the following service connections charges the lowest

international call? a) Mobilink b) Telenor c) Ufone d) Zong e) Warid

5) Which one of the following service connections offers the best packages?

a) Mobilink b) Telenor c) Ufone d) Zong e) Warid 6) Which one of the following service connections has the highest market share? a) Mobilink b) Telenor c) Ufone d) Zong
e) Warid

7) Which one of the following service connections has the highest market growth? a) Mobilink b) Telenor c) Ufone d) Zong e) Warid
8) Which one of the following service connections has the best coverage?

a) Mobilink b) Telenor c) Ufone d) Zong e) Warid

9) Are you satisfied with the time taken to the responsiveness of your

problem by the service connections you are using? Yes No

10) Do you know about MNP (mobile network portability)? Yes No

If YES which one of the following service connections doesn’t charge on Converting your service connection? a) Mobilink b) Telenor c) Ufone d) Zong e) Warid 11) Which one of the following service connections fulfills the need and requirements of their customers? a) Mobilink b) Telenor c) Ufone d) Zong e) Warid

12) Which one of the following service connections has more service franchises? a) Mobilink b) Telenor c) Ufone d) Zong e) Warid 13) Which one of the following service connections has the best roaming? a) Mobilink b) Telenor c) Ufone d) Zong e) Warid 14) Which one of the following service connections provide instant loan for their customers? a) Mobilink b) Telenor c) Ufone d) Zong e) Warid

15) Which one of the following service connections has the best promotional strategies? a) Mobilink b) Telenor c) Ufone d) Zong e) Warid

Suggestions________________________________________________________ __________________________________________________________________ __________________________________________________________________ __