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2014. 10. 30
I.
II.
III.
Private
IV.
Public
V.
Public
VI.
VII.
I.
1 .
,
.
2.
(Strategy
Planning)
(Requirement
Analysis)
(Architecture
design)
(Implementation)
(Transition)
/
(Maintenance
& Operation)
(Transformation)
, 3
.
, 2 .
, Public , ,
,
Private Public 1
, Private IaaS ,
SW Public PaaS ,
Public SaaS .
4 .
3.
Private
Public
4.
1, 2, 3, 4 .
1.
1
Case 1
Case 2
Case 3
Case 4
Public
Public
PaaS
PaaS
PaaS
Public
IaaS
Pubic PaaS
SW
PaaS
(, )
?
, , / ?
( ERP, CRM, , , SW ,
DR ) ?
Private Public ?
Hosted Private ?
2
.
2.
, /
, /
e-Marketplace
CRM
Private IaaS
Public PaaS
1:
, 194 14 ,
(Defense Information Systems Agency 2009).
2:
CRM
Salesforce.com
Public PaaS
III IV
Private Public
.
V Public .
VI .
VII
II.
(Value
Proposition) .
3.
(,
, ) Pooling
Public
ITIL IT (IT
Service
Management:
ITSM)
. (Elasticity)
(Scalability)
ITSA)
ITSA
IT
,
.
Service
IT ,
(IT
Automation:
IT
, ,
, PoS
Laptop,
Digital Footprint,
Omni-Channel
Access
(Context-Aware
Service) .
(CapEx)
(Metering)
(OpEx)
(Usage-Based Pricing) .
(Web
Services),
Loosely-
REST
Coupled
API
(Interoperability)
3 (1) ,
(3) , , , IoT
(2) ,
(4) , (5) .
5 KPMG
(KPMG 2013).
, ,
, , / .
5.
,
.
(Business
2000
Process
Management:
BPM),
Public
, Private
.
SOA ,
.
,
ITSM (ITSA) .
.
, .
(Separation of Concerns)
Notation) API
10
API .
SaaS SW ,
API
, Silo DB
, MDM .
, HW
Deployment , HW .
, , ,
, , .
-IT
,
.
SOA ,
, .
MDM Silo ,
.
BPM ,
(Orchestration)
ITSM
.
BPM, SOA, MDM, , ITSM
.
Private ,
Public .
IT
, , .
7 KPMG
(KPMG 2013).
11
, , /
.
IT .
7.
8 IT .
IT
( )
, Pooing
.
12
8.
IT
BPM
(IaaS)
SOA
ESB
Silo
(ITSM)
(Virtualization)
(Consolidation)
13
III.
PRIVATE
II 3 Private
, , , ,
.
4 , Private
.
4.
Private /
Silo
ITIL IT (ITSM)
ITSM
(ITSA)
IaaS
(CMP)
ITSM
ITSA
IaaS CMP ,
Omni-Channel
Access
(Mobile Device
Management), BYOD(Bring Your Own
Device)
Charge-Back
Metering Billing
| Private
14
, ,
IT SW
, IT ,
)
API SOA
Mashup
, REST
API SOA
Private , 3
.
4 , IT
.
Catalyst Conference
Private
Private
Hosted
Gartner
,
Private
, ,
/ (Custom Development), , ,
, .
, 3, 4 ,
, /
/ Private .
Public
.
Hosted
Private Public .
/ /
.
| Private
15
5.
Private
Hosted Private
Public
.
.
/
, , , , IT
.
.
(ZDNet 2013),
Public .
Public , Private
.
9 Private
(Alan Waite 2014).
4 Private
, 9 , 5
Public Private , Private
?
Private IT
.
, IT
IT ,
.
3 ,
8 IT , IT
.
| Private
16
2 (COSCO Group) ,
SCM Private SaaS , ,
, 2010 Accenture ,
SCM (SOA)
(Allan Alter 2010).
9.
Private
, ROI
.
(Provisioning) ,
.
| Private
17
, , TV TV, ,
,
.
Private (,
, SaaS ) , SW
.
Private ,
.
, Kelly Blue Book
(http://www.kbb.com/)
(Maintainability)
(Availability),
(Scalability)
Private
5 , /
, IT ,
/ .
,
NASDAQ
Xignite
IaaS ,
Private SaaS
.
| Private
18
IV.
PUBLIC
Public ,
.
/ .
/ , /
(Mission-Critical)
Public SaaS .
, Practice Fusion (http://www.practicefusion.com/) (Electronic Health
Record: EHR) Public SaaS 10
(Freemium ) .
Practice Fusion
TLS/SSL , HIPPA
.
EHR
.
,
Public , ,
.
/ Public Public
.
, / ,
/ ,
, , Public
( , , // , ,
, CRM, , SCM )
, , IT
/ , ,
Silo
| Public
19
(Enterprise
Architecture:
EA)
(SOA)
Public SaaS
( Archiving,
)
/ HW , SW Maintenance ,
, ,
( ,
, )
, ,
Rehost:
Public IaaS .
Public IaaS .
1851-1980
Replace:
,
Public SaaS .
,
(POSCO) 2012
, ,
, , (Spending Management)
Coupa(http://www.coupa.com/) Public SaaS .
| Public
20
Refactor:
Public PaaS .
Rebuild:
, Public PaaS .
Revise:
, SOA .
III
Public
| Public
21
Public , 8
, , .
Revise IT
, , ,
, , , , // ,
B2E(Business-To-Employee) , ,
,
SW , , , ,
IT .
| Public
22
V.
PUBLIC
II , Public
.
.
Hosted Private Public
/ Public
.
Public
, .
100%
, ?
,
.
Hypervisor
,
.
(Encryption Key)
.
,
(Surveillance) .
,
.
23
History .
, ,
, .
, SLA : ,
, , ,
, , ,
(Encryption),
HTTPS, TLS, SSL, IPSec, SFTP
.
Audit Trail ,
.
| Public
24
VI.
.
3 :
.
6.1.
: ?
: ( Public/Private, SaaS/PaaS/IaaS ) ?
(Value Proposition):
(Pains) , (Gains) ?
(Use Case):
?
: /,
?
ROI: (Cost)
(Benefit) ?
11 2014 3.0 ()
Private ( 2014).
, 11
.
IT
( , Intel IT 2010).
(EA) , EA
1~4
, ,
.
25
11.
SI
, ,
IT //
IT
(Private
SaaS)
(Private
SaaS)
/
( 3.0 )
()
(
(Private
SaaS)
IAM
(OSS/BSS)
IT (ITSM)
(Private
IaaS)
HW
SW/
IT
//
///
SaaS
IAM
ITSM
/
,
HW/SW , ,
26
6.
Step
1
(Environment
Scan)
/, , Early Adopter
, ,
,
.
(Demand
Management)
IT
, .
3
(Readiness
Check)
/ , , IT
, , ,
III, IV .
(Strategy
Plan)
, /IT
.
, 11
(Strategy Canvas) .
6.1.1.
10 / ,
, , HW
.
, IT /, Gartner, Forrester IT
, , /, ,
, .
, .
, WordPress Public PaaS
2-3
(http://jpinstituteofsoftware.wordpress.com/)
27
6.1.2.
(Pace-Layered) (Jim
Shepherd 2010) ( 7 ).
7.
(1~3 )
2010 , , , IoT
.
, ,
,
.
(Business-IT
Alignment)
-IT
/ Private
Public .
, , , ( : Technical Debt)
, , / , ,
.
II , ,
(Separation
of
Concerns)
SOA
(Reusability),
28
(Interoperability), (Maintainability) .
.
,
IT / , III, IV
, , ROI
.
6.1.3.
, ,
3 .
, , , , ,
.
II
.
.
:
, .
Private .
.
Private
, , ,
.
,
.
.
, IT
Private
/ , , ,
SOA SaaS ,
.
(CSB)
IT
, Hosted Private
.
Hosted Private Public
.
29
, ( , ,
, IT
ROI
.
, (Mission-Critical System) ,
, IT .
6.2.
( 3)
, , /
, /IT (III, IV, V )
(Interoperability), Customization ,
(CSB)
(Portability)
, ,
ITSM
30
6.3.
Public SaaS
( SAP ASAP : http://scn.sap.com/community/asap-methodology).
, , Fit/Gap ,
(Configuration), ( Custom Bolt-On(CBO) ), ,
, , .
2000 SOA .
SOA , ,
, (Service Registry)
, , ,
, ,
. (SAP AG 2008 )
Fit/Gap
, , , , ,
.
Public SaaS .
SOA
.
Private SaaS SOA , , ,
, Multitenancy , CloudFoundry,
OpenShift SW SaaS //
( 2013 IV ).
PaaS IaaS .
SaaS To-Be
Private SaaS
,
SW
Private ,
31
Orchestration Integration
SLA
(Deployment)
Roll Out
, , ,
,
.
.
OMG IT Essence
(Object Management Group 2014, Ivar Jacobson 2012).
Essence
7 : (Stakeholder), (Opportunity),
(Requirements), (Software System), (Work) (Way
of Working).
12
Essence
,
.
Public Private
(CSB) .
IBM Global
IT CSB
, , ,
CSB ,
CSB .
, , ,
|
32
, CSB
( 2013 VI ).
12.
OMG Essence
Stakeholder
Product Vision
Release Plan
Product
Backlog
Scrum Team
Sprint Plan
Task Board
Work
Remaining
Burndown
Chart
Product
Increment
Definition of
Done
Scrum Guide
<produce
Product
Envisioning
<produce
Release
Planning
<produce
<produce
Sprint
Planning
<produce
<produce
<produce
Understand
Stakeholder
Needs
Reconized
Identified
Represented
Solution Needed
Involved
Value Estab.
In Agreement
Viable
Understand
the
Requirements
Requirement
Software
System
Way of
Working
Team
Bounded
Coherent
Prepare to Do
the Work
Selected
Coordinate
Activity
Formed
Support the
Team
Collaborating
Track
Progress
Performing
Sprint
Review
<produce
Ensure
Stakeholder
Satisfaction
Work
Conceived
Satisfied for
Deployment
Principles Estab.
Initiated
Foundation Estab.
Prepared
Started
In Use
In Place
Daily Scrum
<produce
<produce
Explore
Possibilities
Opportunity
Under Control
Addressed
Track
Progress
Working Well
Sprint
Retrospective
<produce
ITSM
(George Spafford 2010, Mark OLoughlin 2014).
Public , IT
IT , IT
SLA , .
13 IaaS, PaaS, SaaS Public IT ITSM
(Cameron Haight 2009).
ITSM ,
, .
33
Concluded
(BPM),
IT (ITSM)
34
14.
IT
35
VII.
,
.
.
, , Customization
, , , ,
.
IT ,
, .
.
IT
,
,
.
, (Non-Mission-Critical)
,
.
, (E-Surveillance)
,
SW .
/ .
SW .
,
(IoT),
(Context
Computing),
(Event-Driven Architecture) .
, SW
, IT , ,
, .
, .
36
(2013)
SaaS
.
(2014) 3.0 (), UN 1
, .
Accenture (2010) eBay: Cloud-based Windows Azure Platform (http://www.accenture.com/usen/Pages/success-ebay-cloud-based-windows-azure-platform.aspx)
Allan Alter, et al. (2010) Chinas Pragmatic Path to Cloud Computing, Accenture.
Cloud Standards Customer Council (2012 a) Practical Guide to Cloud Service Level Agreements.
Cloud Standards Customer Council (2012 b) Public Cloud Service Agreements: What to Expect & What
to Negotiate.
Cloud Standards Customer Council (2012 c) Security for Cloud Computing: 10 Steps to Ensure Success.
Cloud Standards Customer Council (2013) Cloud Security Standards: What to Expect & What to
Negotiate.
Defense Information Systems Agency (2009) "Rapid Access Computing Environment (RACE)," U.S.
Department of Defense. (http://www.disa.mil/services/enterprise-services/infrastructure/race)
Thomas Erl, Zaigham Mahmood and Ricardo Puttini (2013), Cloud Computing: Concepts, Technology
and Architecture, Prentice Hall.
Cameron Haight and David Coyle (2009) Cloud Computing Management: Beware of Mountains in the
Mist, Gartner Symposium ITxpo, Orlando.
Gilbert van der Heiden, Patrick J. Sullivan and Amber Salley (2014) Integrating Cloud with Traditional
Application Services Requires Governance, Service and Operation Controls, Gartner.
Intel and McAfee (2012) Enhancing End-to-End Cloud Security. (http://www.intel.com/content/
www/us/en/cloud-computing/mcafee-end-to-end-security-brief.html)
Intel IT (2010) Optimizing the Value of Technology Investments with IT Strategic Planning.
(http://www.intel.com/content/www/us/en/financial-services-it/capital-market/intel-it-optimizingvalue-technology-investments-with-strategic-planning-paper.html)
Ivar Jacobson, et al. (2012) The Essence of Software Engineering: The SEMAT Kernel,
Communications of the ACM 55:12, pp. 42-49.
KPMG (2013) The Cloud Takes ShapeGlobal Cloud Survey: the Implementation Challenge
(https://www.kpmg.com/global/en/issuesandinsights/articlespublications/cloud-service-providerssurvey/documents/the-cloud-takes-shapev3.pdf)
37
Heather Kreger, et al. (2012) The IBM Advantage for SOA Reference Architecture Standards, IBM.
(http://www.ibm.com/developerworks/library/ws-soa-ref-arch/ws-soa-ref-arch-pdf.pdf)
David Linthicum, Cloud Computing and SOA Convergence in Your Enterprise, Addison-Wesley.
Paolo Malinverno and Benoit Lheureux (2013) What IT Leaders Need to Know about Cloud
Application Services Governance, Gartner.
Mihir Nanavati, et al. (2014) Cloud Security: A Gathering Strom, Communications of the ACM 57:5
pp. 70-79.
Object Management Group, Essence-Kernel And Language For Software Engineering Methods 1.0Beta 2, May 2014. (http://www.omg.org/spec/Essence/1.0/Beta2/)
Mark OLoughlin (2014) IT Service Management and Cloud Computing,
(http://www.axelos.com/gempdf/IT_service_management_and_cloud_computing.pdf)
Axelos.
The Open Group (2014) Using the Cloud Ecosystem Reference Model with the TOGAF Standard.
(http://www.opengroup.org/cloud/cloud/cloud_ecosystem_rm/togaf.htm)
June Sung Park, Paul McMahon and Barry Myburgh (2014), Scrum Powered by Essence, KAIST.
Alessandro Perilli (2012) Evaluation Criteria for Cloud Management Platforms, Gartner.
Drue Reeves (2014 a) Top Ten Reasons Not to Build a Private Cloud, Gartner Catalyst Conference,
San Diego.
Drue Reeves (2014 b) Devising a Public Cloud Adoption Strategy: Success by Design, Gartner.
Salesforce.com (2007) Japan Post Expands Salesforce Platform Deployment to 45,000 Users
(http://www.salesforce.com/company/news-press/press-releases/2007/09/070905.jsp)
SAP AG (2008) Enterprise SOA Development Handbook 1.1 (http://www.sdn.sap.com/irj/scn/go/
portal/prtroot/docs/library/uuid/40db4735-02f9-2a10-b198-a888a056bb67?overridelayout=true)
Ken Schwaber (2004), Agile Project Management with Scrum, Redmond: Microsoft Press.
Ken Schwaber and J. Sutherland (2014), Scrum Guide (https://www.scrum.org/Scrum-Guide)
Jim Shepherd, et al. (2010) How to Use Pace Layering to Develop a Modern Application Strategy,
Gartner.
George Spafford (2010) ITIL in the Cloud, Gartner.
Alan Waite (2014) Why Private Clouds Keep Failing (And What To DO About It), Gartner Catalyst
Conference, San Diego.
Richard Watson (2010) Migrating Applications to the Cloud: Rehost, Refactor, Revise, Rebuild or
Replace? Gartner.
ZDNet (2013) PRISM: Here's how the NSA wiretapped the Internet (http://www.zdnet.com/prismheres-how-the-nsa-wiretapped-the-internet-7000016565/)
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