General Update

December 2014

2014 Year in Review

!
!
!
!

Curriculum updates for MYP Next Chapter, including interdisciplinary unit planners
New MYP assessment criteria available from August 1, 2014
DP curriculum mapping & analytics
Increased flexibility in reporting

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Today
We are honored to serve over
1,500 leading International Schools in 120 countries.

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Hello from our Global Support Team!

Support Commitments
Telephone & e-mail support 24 hours, Monday
through Friday
Complimentary online training (available via
webinar)
Extensive step-by-step Help tutorials and Online
Support Center
We listen to your suggestions, problems & ideas,
and make updates weekly
Enterprise system architecture and backups
provide peace of mind

Kevin

Beatrice

Stephanie

RVenus

Kirsten

Angelica

Noemi

Susan

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Support Report Card 2014

19,776 YTD Support Requests
Average wait time 9.8 hours

FAST
Within an hour

30%

23%

GOOD
1 4 hours

Volume of support requests

Jan 2013 Dec 2014
25,287 support requests

2,880

2,450
1,753
341

629

1,837

845

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Service Report Card 2014

99.8% Average Uptime
More than 28.3 mm page views in December 2014

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Vision

| Slide 7 |

ManageBac Rails 4

OpenApply

ManageBac

InterSIS

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OpenApply
New features for 2014
! A new powerful Student
Roster that can save
filtered search results
based on academic year
and any custom field.

! Clean Applicant Profile

and Latest Activity feed

with a consolidated
navigation bar to access
key action buttons.

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OpenApply 2015 Preview

Features in
Development
! New Conversion

Funnel Analytics
that track the
students in detail
from initial inquiry
to enrollment.

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OpenApply Schools Directory

Providing a standard
school inquiry &
application system
modeled on Common
App for international
schools.
! Streamlining the

admissions process for

applicants & families.

! Providing schools with

broader exposure to
qualified applicants.

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InterSIS
New features
! Bulk Messaging to students and/
or parents via e-mail or SMS.
! Customizable Behavior &
Discipline records.

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InterSIS

Coming Soon
! Customizable import &

export of students, families,

and staff information.
! Importing and bulk
generating transcripts.

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SSO & Integration APIs

Single Sign-On

Integration APIs

You can now move seamlessly between Finalsite

portals, ManageBac, OpenApply and InterSIS with
one single account.

You can build your own custom integration or

quickly enable one of our 3rd party services.
For more information: http://develop.faria.co

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IB e-Coursework
Fulfilling our promise to the IB
and to all IB World Schools
! Providing an e-Submission

system for Visual Arts, Theory of

Knowledge, and Group 1 & 2
Orals.

! In time, it is expected that this

will be expanded to cover
online submission of the
Extended Essay and Group 3 & 4
subjects in the Diploma along
with the Personal Project in the
MYP.

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IB Student Registry
Connecting IB students to the
worlds leading universities
! Providing a platform for IB

Diploma, IBCC and MYP

students to showcase their CAS
& SA activities and IB
coursework publicly (synced
with ManageBac).

! University destination planner.

! Browse over 1,500+ university
recognition policies and
profiles.

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2015 City Visits

In 2015, we plan to personally visit 50+ cities to meet with schools in the area. We will be
hosting a series of three-hour networking events, including:
! A short presentation from ManageBac staff
! A featured talk from an experienced administrator
! Networking over food & drinks
IBA

IBAEM

IBAP

February

Vancouver, Chicago

Dublin, Hague, Munich

Beijing, Mumbai, Dhaka

March

Charlotte, Atlanta, New York,

Miami, Austin, Houston

Cape Town, Dar es Salaam,

Copenhagen, Oslo

Tokyo, Jakarta, Hong Kong,

Shanghai

April

Toronto, Montreal, Portland,

Honolulu

Stockholm, Helsinki, Madrid,

Riga, Bucharest, London

Adelaide, Sydney, Kuala

Lumpur

May

Denver, Mexico City

Istanbul, Tashkent, Brussels,

Berlin, Lisbon, Madrid

Guangzhou, Taipei, Bangkok

June

Quito, Lima, Buenos Aires,

Bogota

Bonn, Cairo, Rome, Milan, Dubai,

Amman

Jakarta, Auckland

*Schedule is tentative

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User Group Conference Munich

February 27-28, 2015

User Group Conference

Munich, Germany

We are pleased to announce our first User Group

Conference in Europe, held at the Bavarian International
School in Munich on February 27-28, 2015.

Registration Fee
Early bird registration fee

USD $349

For each participant who registers before January 15, 2015.

Registration fee

USD $499

For each participant who registers between January 16, 2015

and February 15, 2015.
Conference registration will close on February 15, 2015.

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Thank You!
Looking forward to 2015.