INDUSTRIAL RELATIONS

Dr.C.S.RANGARAJAN 1.Whose work has made significant advances in the field of industrial relations theory? a) David Easton b) MacIver and Page c) Peter Drucker d) J.T.Dunlop 2. …………….. published his seminal work on industrial relations systems. a) Craig b) Flanders c) Dunlop d) Allen. 3.Who is the author of the book ‘industrial relations systems’? a) Barrett b) Dunlop c) Chamberlain d) Hyman. 4. Reformer in the area of industrial relations must work on the basis of which one of the following? a) What is possible b) What the reformer wishes the situation to be c) Curtailing challenges to managerial authority d) Past practices 5. Whose work provided the first significant and
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comprehensive framework for studying industrial relations system? a) Craig b) Flanders c) Allen d) Dunlop. .6. Who explained IRS as follows: ‘Why particular rules are established in particular industrial relations systems and how and why they change in response to changes affecting the system’: a) Flanders b) Allan Fox c) Dunlop d) KahnFreund 7. Who developed the view that the main function of industrial relations is rule-making and the study of industrial relations, a study of the institutions of job regulation a) Dunlop b) Flanders c) Kahn-Freund d) Allan Fox 8. If Economics deals with a system of markets, then industrial relations is a system of which one of the following? a) Rules b) Inter-personal relations c)production d) Governance. 9.One among the following has explicitly stated that industrial relations is a system of Rules? a) Eldridge b) Kornhauser c) Parker d) Dunlop 10.The industrial Relations System revolves around the following ‘3 C’s’ except one. a) Consent b) Constraint c) Constable d) Conflict
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11.Aside from Man, Money, Machine, and Motivation, which one is the fifth ‘M’ all Enterprises are almost concerned with? a) Morality b) Morale c) Mentor d) Market 12. All except one are the constituents of ‘3 P’s’ of behaviour pattern employers inculcate among workers a)Patience b)Prescribed c) Permitted d) Prohibited 13. Except one, all are the ‘3 T’s’ workers are concerned with? a) Tea b) Towel c) Toilet d) Travel 14.The Latin word ‘Poena’ from which the word ‘work is derived means a) Pain b) Pleasure c) Sorrow d) Routine 15. Which one of the following approaches uses as a heuristic device to offer the most comprehensive way of identifying, analyzing, synthesizing and evaluating the strategic variables of an industrial retains system? a) Action b) System c) Marxist d) Unitarist 16. In which approach, besides its own inputs (within-puts), the system receives inputs from the
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environment and converts inputs into outputs for the use of its own as well as environmental sub-system. a) System b) Action c) Marxism d) Radicalism 17. All, except one are referred to as the ‘inputs’ (within puts) of an industrial system, a) Goals, b) Values c) power of actors in the system d) social structures. 18, The open system framework for analysis of industrial Relations systems consists of all the following basic components except one. a) Inputs b) procedures for converting inputs into outputs c) Breakdown of mechanism d) Outputs and feedback loops 19. All are components of a definition of Industrial Relations Systems except one. a) A complex of private and public activities b) Manifest and latent pressures. c) Operating in an environment concerned with allocation of rewards to employees for services d) Conditions under which services are rendered 20. Which one of the following is not described as a major theoretical perspective or framework in industrial relations? a) Calvinism b) Unitarianism c) Pluralism
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d) Radicalism 21.Which perspective perceives the organization as an integrated and harmonious whole with the ideal of "one happy family"? a) Radical b) Pluralist c) Feminist d) Unitary 22. Which perspective sees the organization as being made up of powerful and divergent sub-groups, a) Unitary b) Feminist c) Pluralist d) Radical 23. Mutually exclusive nature of loyalty existing between employees and organizations makes …………unnecessary. a) Supervision b) Trade Unions. c) Control d) Coordination 24. Which one of the perspective views conflict as disruptive and pathological. a) Unitary b) Marxist c) Pluralist d) Radical 25. Under which perspective the role of management would lean less towards enforcing and controlling a) Unitary b) Feminist c) Radical d) Pluralist 26. Under which perspective, the role of management leans more toward persuasion and coordination.
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a) Unitary b) Feminist c) Pluralist d) Radical 27. Which perspective considers Trade Unions as legitimate representatives of employees. a) Unitary b) Pluralist c) Feminist d) Radical 28. Which perspective sees that conflict can be channeled towards evolution and positive change, a) Pluralist b) Unitary c) Feminist d) Radical 29. ‘An organization divided against itself cannot stand’ :Which perspective subscribes to this view? a) Pluralist b) Feminist c) Radical d) Unitary 30. The emphasis that ‘Common objectives and common values unite and bind all participants together’ is placed by which frame of reference? a) Pluralist b) Feminist c) Unitary d) Radical 31…….. projects the enterprise as a coalition within which management plays a neutral balancing role between stakeholders-shareholders, consumers, employees etc. a) Radicalism b) Pluralism c) Marxism d) Unitary 32. Collective bargaining is seen by ,,,,,,,,,, as one of the most important bulwarks for the preservation of democracy within an industrial complex.
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a) Pluralist b) Feminist c) chauvinist d) Unitary 33. The roots of inequalities of power and economic wealth lie in the nature of capitalist economic system: Which perspective subscribes to this view: a) Pluralism b) Unitary c) Calvinism d) Radicalism 34.Which perspective holds that conflict is inevitable and trade unions are a natural response to prevent exploitation by capitalists? a) Pluralism b) Unitary c) Radicalism d) Calvinism 35. One of the following does not constitute the features of Unitary perspective. a) Unified authority b) Consultation and negotiation c)Loyalty structure d) legitimating of managerial authority. 36. Which one of the schools of thought worked with an ideology strongly unitary in nature? a) Human Relations b) Chicago c) Ecological d) Oxford. 37. Peter Drucker’s phrase ‘triple personality’ of a business enterprise includes all institutions but one? a) economic b) political c) social d) educational

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38.In Industrial Sociology one of the earliest examples of System Analysis is contained in the book entitled as ………………………… a)Closed System and Open Minds b)Sociology and Industrial Life c) Management and the Worker d)The changing culture of a Factory 39. The Management and the Worker was authored by a)Gluckman b)Roethlisberger and Dickson c) Eldridge d) Jacques. 40. All except one are the points, which make subscribers to the unitary view assimilate trade unions into their ideology. a) Unions do not violate organizational logic of business enterprise, b) Unions are seen as historical carry-over c) Unions are an outcome of sectional greed /lack of understanding of interests d) Union power can be used to subvert existing social order. 41. Which perspective recognizes the individuals and groups with their own aspirations and their own perceptions of the structure? a) Calvinism b) Marxism c) Unitarianism d) Pluralism 42. Which term is used to mean that individuals
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and groups with widely varying priorities agree to collaborate in social structures a) Coordination b) Collision c) Coalition d) Cooperation 43.The term ‘coalition’ is used in their work ‘A behavioral theory of organizational objectives’ by a)Miller and Form b) Cyert and March c) MacIver and Page d)Kornhauser and Dubin 44.For ensuring economic viability, an enterprise seen as a complex of tensions and competing claims, needs to be managed: Which perspective views thus? a) Pluralist b) Unitary c ) Feminist d) Radical 45.Management makes its decisions within a complex set of constraints, which include all except one. a) Consumers b) Suppliers c) Employees d) Debtors 46.Clark Kerr observed that pluralistic industrial system can only operate on its recognizing the philosophy of a) Live, let die b) Altruism c) Mutual survival d) Balances of justice 47.In his work ‘Beyond Tolerance’ Wolff spells
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out that the goal of ……………….is a rough parity among competing groups. a) Radicalism b) Pluralism c) Unitarianism d) Feminism 48.Which one is seen “as a theory of the social foundation of freedom”? a) Pluralism b) Unitarianism c) Utilitarianism d) Socialism 49, Selznick holds that while resting its hopes on civil antagonism…………sees in group conflict a benign disorder. a) Socialism b) Unitarianism c) Utilitarianism d) Pluralism 50. What is meant by ‘Intercursive power relations’ which is a characteristic feature of pluralism? a) Asymmetrical power b) Integral power c) Balance of power d) Irreducible autonomy. 51. In industrial relations pluralism, Clark Kerr echoes which principle of Galbraith? a) Accommodation b) Countervailing power c) Antagonistic cooperation d) Goodwill 52. The survival needs of both the unions and management call for recognition of ………………. a) Mutual dependence b) special interest c) Voluntarism d) Balance of forces.

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53. In which system of power, ‘the parts checking and counter-checking each other’ occurs? a) Bureaucratic b) Aristocratic c) Autocratic d) Pluralistic 54. …………… refers to relations where power of each party is countervailed by that of the other with procedures for bargaining or joint decision making a) Irreducible autonomy b) Integral c) Intercursive d) Asymmetry 55. In response to the,………….. of the organized constraint mechanisms, management forges its compromises or rises above them with some new synthesis a) Criticisms b) Pressures c) Absence d) Complexity. 56. Besides being a historical carry-over ,,,,,,,,,,,, are just another manifestation of one of the basic values of competitive, pressure group, a) Trade unions b) Cartel c) Buyers d) Distributors 57. Which one of the following ‘above a certain level is felt to be evidence that ground rules need change?’ a) Stress b) Pressure c) Strain d) Conflict
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58. All the three except one are the concepts employed by Homans in his study of The Human Group while offering another form of systems analysis. b) Activity b) Sentiment c) Motivation d) Interaction. 59. For Roethlisberger and Dickson, organization is seen as the vehicle of a system of all the following except one. a) Beliefs b) Energizers c) Practices d) Efficiency 60. Open systems-thinking is clearly necessary to allow full consideration of the …………… factors. a) Environmental b) Internal c) Processual d) Transformational 61. ………………..is concerned with employment relationships, and its central characteristic or focus is employment in all its aspects. a) Sociology b) Economics c) Organizational behaviour d) Industrial Relations 62. Which one is defined as ‘the study of people in a situation, organization, or system interacting in the doing of work in relation to some form of contract either written or unwritten’. a)Industrial sociology b) Organizational behaviour c)Industrial relations d) Labour Economics
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63. All except one of the following subscribe to the view that Rule making is the core of industrial relations. a) Gerald Somers b) Schein c) Allan Flanders d) Dunlop. 64. Besides facilitating interaction…………. help communication, constrain discretion, ensure equality and serve as escape mechanism. a) Rules b) Supervisors c) Personnel Department d) Standing orders. 65. The formulations of what is now termed ‘classical’ management theory originated in the woks of……………. a) Peter Drucker b) Adam Smith c)G.C. Homans d) F.W.Taylor 66. Social Action approach in the study of Industrial Relations is advocated in whose work? a) Eldridge b) Fox c) Goldthorpe d) Flanders 67. Which one of the systems is seen as lagging behind to respond adequately to the quickening pace of change? a) Economic system b) Industrial relations system c) Social system d) Legal system 68. ‘Developments within industrial relations systems feed back to and influence the wider society’ : Who holds this view?
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a) Alton W.J.Craig b) Fox c) Flanders d) Donovan 69. ‘The closer the goals, values and power of the actors in the system, the less likelihood is there to be much ……………..within the system’ : a) Cooperation b) Discipline c) Consultation d) Conflict 70.Which one of the following relates to justice, which Peter Drucker,calls upon industrial enterprise to fulfil a) Autonomy b) Leadership c) Equal opportunities d) Participation. 71. Which one of the following concepts Peter Drucker uses to refer to ‘recognition of individual worth and self determination’? a) Fairness b) Dignity of Man c) Free will d) Rationality. 72. The main relationship for Trade Unionism involves a ………….. between sellers on the one hand and buyer sand thereby controllers of labour power on the other. a) Division of labour b) Contract c) Master-servant d) Leadership 73.For Dahrendorf, irrespective of changes in social relations to means of production, ……………… belongs to industrial societies. a)Reconciliation b) Mediation Cooperationc) d) Authoriy-derived conflict.
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74.Conflict divides employees and employers, but ………… is seen as a straightforward means of containing trade unionism. a) Multiplicity of Unions b) Paternalistic union c) Labour Law d) Withholding union recognition. 75. Trade unionism is essentially about …………… which involves formal and informal relationships between groups. a) Protectivism b) Collective behaviour c) Employee interest d) Wage increases 76.In law and by tradition, whose interests need to be protected first among management’s obligations? a) Stock-holders b) Employees c) Suppliers d) Customers 77.Which one of the following is seen as a method of defining management’s responsibility to employees? a)Mediation b) Conciliation c) Adjudication d) Collective bargaining 78. Even in the absence of unionism, managerial decisions would be guided by considerations of a) Customers b) Suppliers c) Employee welfare. d) Financial institutions

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79. Which view is ascribed to Dubin in relation to characterization of a strike is concerned? a) Last weapon in union’s armoury. b) Continuation of collective bargaining. c) Device to exert economic pressure. d) Break-down in collective bargaining, 80.In a domestic negotiation, what deliberate tactic a managerial subordinate adopts when authorized to receive but not offer concessions?
a) Calculated incompetence. b) Carrying trial

Balloons c) Role distancing blackmail.

d) Surrender to

81. Whose name is associated with the concept ‘calculated incompetence’ in the work “A Behavioural Theory of Labour Negotiations”? a) Mabry b) McCarthy c) Chamberlain and Kuhn d)Walton and McKersie. 82. ………..is regarded as the key to sustained economic growth and rising standards of living. a) Industrial relations b) Economic policy c) Technical progress d) Business environment 83, ‘The introduction of important new or improved products or processes’ is referred to as ………………..
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a) Automation b) Technical progress c) Reversal of problem of alienation d) Social welfare. 84. All of the following except one will serve as some guide to the rate of technical progress. a) Decentralization of decision making b) Expenditure on research and development c) Significant inventions d) Increasing number of patents 85. Which one of the following does not constitute the functions of dispute procedure? a) A Face-saving device b) A power instrument c) System meant to develop issues and , leadership skills d)Dysfunctional 86.Which one of the following does not carry out the functions of engineering procedure in industrial disputes? a) Safety valve against spread of disputes b) Recognizes the negotiating rights of trade unions c) Drainage channel of workers’ grievances d) A means by which conciliation can be initiated. 87. What is the common purpose of the three functions of the processes involved in engineering
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procedure? a) Protect managerial authority b) Peaceful resolution of differences in the work place. c) Offer guidance as to the nature of resolution process. d) Forestall victimization of employees 88. Marsh in his ‘Industrial Relations in Engineering’ has categorized engineering procedure as a form of………….. a) Employer conciliation b) Adjudication c) Arbitration d) Mediation 89. One among the following is not a process meant to resolve workplace differences between employers and employees? a) Adjudication b) Bargaining c) Conciliation d)Voluntary arbitration 90. In which method of dispute resolution, the proceedings are conducted by respective representatives? a) Conciliation b) Adjudication c) Bargaining d)Arbitration
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91. The conduct of proceedings in Conciliation is in the hands of a) a judge b) a neutral outsider c)an outsider but hardly a ‘neutral’. d) A mutually accepted outsider. 92. Which one is seen by Peter Drucker as having ‘an internal order based on authority and subordination, that is on power relationships’? a) Business enterprise b) Family c) Trade Union d)School 93. The only aspect of business enterprise with which industrial relations is concerned is …………….. aspect. a) Paternalistic b) Monetary c) welfare d) Employment 94. If Industrial Relations is a system of rules, one kind of rules is called procedural rules. Which one of the other? a) Collective b) Narrative c) Substantive d) Descriptive 95. Those regulated by procedural rules have sometimes been called …………. a) Interpretative b) Collective relations c) Descriptive d) Substantive

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96. The ……………….. rules of collective bargaining regulate the making, interpretation and enforcement of agreements. a) Procedural b) Descriptive c) Substantive d) Narrative 97. Which clauses of rules refer to rate of wages, working hours, job terms and conditions covered by agreements. a) Procedural b) Narrative c) Interpretative d) Substantive 98. The end product of ……………is to establish rights and obligations, which together define status. a) Sanctions b) Orders c) Rules d) Taboos 99. Which one of the rules of industrial relations can be said to settle the status of parties participating in job regulations? a) Substantive b) Procedural c) Narrative d) Interpretative 100. ………………rules of industrial relations, besides attaching various rights and obligations to jobs, fix a rate for the job and thus settle issue of status. a) Substantive b) Procedural c) Narrative d)Interpretative REFERENCE
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Brian Barrett, E D Rhodes and John Beishon (Eds) ‘Industrial Relations and Wider Society:Aspects of Interaction, London, Collier Macmillan 1975

ANSWER D 1,,5,9,13,17,21,25,29,33,37,41,45,49,53,57,61,65,69,73, 77,81,85,89,93,97 ANSWER C 2,6,10,14,18,22,26,30,34,38,42,46,50,54,58,62,66,70,74, 78,82,86,90,94,98 ANSWER B 3,7,11,15,19,23,27,31,35,39,43,47,51,55,59,63,67,71,75, 79, 83,87,91,95,99 ANSWER A

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4,8,12,16,20,24,28,32,36,40,44,48,52,56,60,64,68,72,76, 80,84,88,92,96,100. Note: Right Answers to Questions 1 to 4 are as follows 1. d 2. c 3. b 4. a This d,c,b,a pattern is maintained for rest of the questions.

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