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Michael Inglish

283 Silver Street
Poca, WV 25159
(304) 932 - 6356
Currently attending West Virginia State University – Major: Secondary Education – Social Studies
Bachelor’s Degree - Human Resources Management/2006/GPA 3.37
American Intercontinental University, Hoffman Estates, IL
3/2011 – 9/2011 – Dollar General – Store Manager: Responsible for the management of all employees in the effective planning and
implementation of all store processes, including ordering, receiving, stocking, presentation, selling, staffing, and support.
 Increased customer satisfaction by 14% within 90 days of being assigned as the store manager.
 Maximized sales and profitability of assigned areas through execution of company programs.
 Interviewed, hired, trained, mentored, coached and evaluated performance of hourly associates.
 Responsible for personnel management, merchandise selection, presentation and store operations.
3/2010 – 9/2010 – Law Offices of James W. Lane, Jr. – Office Manager: Managed the daily operations of a small law office.
 Improved overall office communication flow by instituting a new client/case tracking system
 Prepared Pleadings from foreclosure, bankruptcy, and collection cases; Managed payroll/billing/accounts receivable
2/2009 – 2/2010 – Arnett & Foster P.L.L.C., Consulting Associate: Supervised the daily operations of 4-7 temporary employees
while completing tasks for multiple class action lawsuits.
 Created multiple tracking systems in order to process claim forms more efficiently
 Trained multiple personnel in the call center, scanning department, and heir processing department
3/2008 – 1/2009 – Brand Scaffold Services, Contract Administrator/Office Manager: Responsible for 400+ personnel scaffolding
project. Administered the contract and installed procedures to accommodate the different billing cycles. Communicates efficiently
and coordinates goals with Sr. Project Manager and Superintendent of field operations.
 Managed daily input of payroll/billing for mandatory reports (daily, weekly, and monthly) while meeting reporting timelines
 Assists Superintendent with reports and information management for weekly meetings or when required
 Managed two administration assistants and the office network system to include computers, router, printer, fax, and copier
US Army – 1991 thru 2007:
8/2006 – 4/2007 –US Army, Postal Officer: Supervised 16 Postal Clerks while managing the Post Office at Camp Lemonier,
Djibouti, Africa.
 Received high marks from entire chain of command for successful coordination and deployment of 17 member platoon
 With little supervision successfully coordinated all logistical requirements for equipment and personnel for deployment
 Consistently recognized subordinates; 4 members awarded Commanders Coin from Brigade Commander
1/2005 – 7/2006 – US Army, Human Resources Officer/Postal Officer/Safety Officer: Supervised 2 soldiers while processing
human resource transactions for 600 personnel military police brigade.
 Earned Meritorious Service Medal while serving as the Brigade HR Officer, Postal Officer, and Safety Officer
 Processed all evaluations with a 100% efficiency rating, giving the brigade the #1 ranking within the regional command
 Re-wrote brigade Standard Operating Procedures for Safety and Postal Operations
1/1997 - 6/2004 – US Army, Senior Human Resources Sergeant: Maintained personnel and human resource transactions for 1200
 Earned Bronze Star during Operation Iraqi Freedom (OIF I) in 2003 while serving as the Brigade Senior HR Sergeant
 Personally ensured the success of logistical and personnel requirements for 1200 soldiers while deployed during OIF I
 Processed all payroll issues to include benefits, deployment benefits, bonuses, and payroll errors during OIF I
Additional Training: Proficient in Microsoft Office; Types 60+ WPM; OSHA 10hr Safety Course
Relevant Military Training: Human Resources Manager Course; Safety Managers Course