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Orientation

Leader Training
Loyola University New Orleans
Summer 2008

BOOM!

Managing Conflict
with your Strengths

conflict
1conflict

Pronunciation:\knflikt\
Function:noun
1:fight,battle,war<anarmedconflict>
2a:competitiveoropposingactionof

incompatibles:antagonisticstateoraction(asof
divergentideas,interests,orpersons)b:mentalstruggle
resultingfromincompatibleoropposingneeds,drives,
wishes,orexternalorinternaldemands3:theopposition
ofpersonsorforcesthatgivesrisetothedramatic
actioninadramaorfiction

management
management
Pronunciation:\manijmnt\
Function:noun
1:theactorartofmanaging:theconductingor

supervisingofsomething(asabusiness)
2:judicioususeofmeanstoaccomplishanend
3:thecollectivebodyofthosewhomanageordirectan
enterprise

PERSPECTIVE

experience
emotion
knowledge
projection
expectations

LENSOF
STRENGTHS

conflictMANAGEMENT
1. Identify&definetheproblem
2. Findcommonground
3. Deeplylisten
4. Findamutualsolution
5. Useamediator
6. Agreetodisagree

LensofStrengths
Whatarethispersonsstrengths?
Howdotheyinformthepersons
perspective?
HowcanIusethelanguageof
strengthstoconstructresolution?

LENSOF
STRENGTHS

conflictMANAGEMENT
1. Identify&definetheproblem
2. Findcommonground
3. Deeplylisten
4. Findamutualsolution
5. Useamediator
6. Agreetodisagree

LensofStrengths
Whatarethispersonssignaturethemes?
Howdotheyinformthepersonsperspective?
Howdothesethemescomplementoneanother?
HowcanIleverageoursignaturethemesto
reachresolution?

LENSOF
STRENGTHS

ManagingConflict
Whathascausedtheconflict?
Whatdoyouexpectfromme?
WhatcanIexpectfromyou?
Howcanyoubothmoveforward?

LENSOF
STRENGTHS

Jessica Murphy
Co-Curricular Programs
Assistant Director
Strengths Advocate
LENSOF
STRENGTHS

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