Professional Documents
Culture Documents
Leader Training
Loyola University New Orleans
Summer 2008
BOOM!
Managing Conflict
with your Strengths
conflict
1conflict
Pronunciation:\knflikt\
Function:noun
1:fight,battle,war<anarmedconflict>
2a:competitiveoropposingactionof
incompatibles:antagonisticstateoraction(asof
divergentideas,interests,orpersons)b:mentalstruggle
resultingfromincompatibleoropposingneeds,drives,
wishes,orexternalorinternaldemands3:theopposition
ofpersonsorforcesthatgivesrisetothedramatic
actioninadramaorfiction
management
management
Pronunciation:\manijmnt\
Function:noun
1:theactorartofmanaging:theconductingor
supervisingofsomething(asabusiness)
2:judicioususeofmeanstoaccomplishanend
3:thecollectivebodyofthosewhomanageordirectan
enterprise
PERSPECTIVE
experience
emotion
knowledge
projection
expectations
LENSOF
STRENGTHS
conflictMANAGEMENT
1. Identify&definetheproblem
2. Findcommonground
3. Deeplylisten
4. Findamutualsolution
5. Useamediator
6. Agreetodisagree
LensofStrengths
Whatarethispersonsstrengths?
Howdotheyinformthepersons
perspective?
HowcanIusethelanguageof
strengthstoconstructresolution?
LENSOF
STRENGTHS
conflictMANAGEMENT
1. Identify&definetheproblem
2. Findcommonground
3. Deeplylisten
4. Findamutualsolution
5. Useamediator
6. Agreetodisagree
LensofStrengths
Whatarethispersonssignaturethemes?
Howdotheyinformthepersonsperspective?
Howdothesethemescomplementoneanother?
HowcanIleverageoursignaturethemesto
reachresolution?
LENSOF
STRENGTHS
ManagingConflict
Whathascausedtheconflict?
Whatdoyouexpectfromme?
WhatcanIexpectfromyou?
Howcanyoubothmoveforward?
LENSOF
STRENGTHS
Jessica Murphy
Co-Curricular Programs
Assistant Director
Strengths Advocate
LENSOF
STRENGTHS