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Retail Brokerage

Channels

Call
Cente
r

Account
Summary

Mobile

Stocks
Options

Balances
Positions

INVESTORS
(PROSPECTS)

TRADING

ACCOUNTS

Mutual Funds
& ETF’s
Bonds

Transactions
History

Certificates
of Deposit

Gains/Losses

INVESTORS
(CLIENTS)

Futures

Message
Center

Administrator

Tablet

Alerts
Account
Services &
Settings

REGISTERED
INVESTMENT
ADVISORS

Web

Trading
Tools
Order Status

Portfolio
Tools

Checking
accounts

RESEARCH &
ANALYTICS
Market
Updates &
Insight
Sector &
Industry
Views
Expert
Advice

Retirement

Ratings

Tax Center

Corporate
Data
Independent
and inhouse
research

Life Events
Estate
Planning

Financial
Guidance
Portfolio
Evaluation

Overdrafts
Transfers &
Payments
Online Bill
Payment
Credit Card
Services
Mortgages

Market Data

My Profile

Portfolio
Analysis and
Rebalancing

Account
Settings

Portfolio
Performance

Open
Account

Transfers
and
Payments

Investment

1

ADVICE

SERVICES

External
Interfaces

Market
Data
News
Streamin
g
Referenc
e Data
Clearing
House
Exchange
s
Custodia
ns
Payment
s and
transfers

Products
Retirement

Cash Management

List of Use Cases ACCOUNTS TRADING View Account Summary View Balance trade and Withdrawal View Positions Enter/Verify and Submit Trade View Transactions History View Gains/Losses Manage Alert and Messages Manage /View Account Services & Settings Option Trading View Portfolio Performance Online Transfers/Check Request View Statements and Reports Wire funds View/Manage Order Status View Bonds Information Buy/Learn/Search CD View/Add/manage watch list View/download Trading tool RESEARCH & ANALYTICS View Market Research Sector/Industry wise View Stock research Rating/Performan ce View option overview Tools/Trading tools View Information on Mutual fund View Information/Resea rch on different ETF’s/Bonds/CD Learning Centre ADVICE View/get Financial Guidance View/get information/ guidance on Portfolio evaluation View/get Information/Guida nce on Retirement View/get Information/guida nce on estate Planning View/get Information/guida nce on different Life events Get guidance on Taxes Get guidance and Information on different tools (Portfolio checkup and Retirement Planning Calculator) Services & View Investment/ Products Cash Management/ Retirement Product Information Open Account View/Manage Profile View/Manage Account Settings View/Manage Alerts View/Manage Access & Fees Manage Transfer and Payments Bill Payment .