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<< Q528.

1E >>

ENGINEERING TRAINING
<Display Supplies>

TV520 Training course


< Instructor Valère De Seranno >
7 June, 2007

Chapter 03

© Copyright reserved 2007 Philips Consumer Electronics Euroservice


PERSONAL NOTES:

<< Display Supply >>


Chapter: 03 page: 1
<< Q528.1E >>

ENGINEERING TRAINING
Introduction and overview of Display supplies
Overview of possible Display supplies starting from 2K6 to 2K7, LCD and PDP

LCD /PDP Power supply Diversity


32” LCD Philips LLC Supply Display sup 2K7 37” 24V EU
37” LCD Display supply 2K7 37” 2 x 12V
42” LCD Philips LLC Supply 24V LCD Europe
24V LCD US Mains input from
90Vrms to 276Vrms
47” LCD Sanken 24V CCFL (3H199WI)
52” LCD Mains input from 90Vrms to Up to 5 diversity PSU models
276Vrms Compatible Jag and TV520 platform

42” LCD AUDIO 4CH PSU 9V AURA


Aura 2K7 EU
63” PDP PSU belongs to PDP Provision for 12V Ambilight power.
Mains input from 90 to 275V At this moment no ambilight
Start-up is controlled by MP 63” Not (yet) for Europe.

No PDP in the Q528 European range!


Philips CE Euroservice, Date 07/06/2007 <Display Supply>. Chapter: 03, slide2

© Copyright reserved 2007 Philips Consumer Electronics Euroservice


PERSONAL NOTES:

<< Display Supply >>


Chapter: 03 page: 2
<< Q528.1E >>

ENGINEERING TRAINING
Supply Block Diagram

Philips CE Euroservice, Date 07/06/2007 <Display Supply>. Chapter: 03, slide3

© Copyright reserved 2007 Philips Consumer Electronics Euroservice


PERSONAL NOTES:

<< Display Supply >>


Chapter: 03 page: 3
<< Q528.1E >>

ENGINEERING TRAINING
Interface Towards Display and SSB
Block Diagram Supplies
Block Diagram Supply Lines
Most common interface connections

Power Good
Inverters
Display supply

+5V Standby Ambilight

TV520 Standby
Display Supply Dim Control
Platform Supply Lamp on / Off

Dim Control Lamp on / Off


Backlight Boost
Mains input Mains Filter

Mains Input

Philips CE Euroservice, Date 07/06/2007 <Display Supply>. Chapter: 03, slide4

•Lamp
•Lampon/off
on/offfrom
fromSSB
SSBtotoswitch
switchthe
thelcd
lcdbacklight
backlight(0(0––3.3V).
3.3V).
•Dim
•Dimcontrol
controlfrom
fromSSB
SSBtotoadjust
adjustbacklight
backlightintensity
intensity(pwm
(pwmsignal
signal
3.3V)
3.3V)
•Boost
•Boostnot
notused
usedfrom
fromSSB,
SSB,isisfixed
fixed3V3
3V3ororleft
leftopen
opendepending
depending
on commercial request or display specification.
on commercial request or display specification.
•Standby
•Standbysignal
signaland
and5V2
5V2from
fromSSB
SSBtotoswitch
switchrelay
relay: :psu
psuon/off
on/off
•Power_good
•Power_good
© Copyright reserved 2007 Philips Consumer Electronics Euroservice
PERSONAL NOTES:

<< Display Supply >>


Chapter: 03 page: 4
<< Q528.1E >>

ENGINEERING TRAINING
2K7 32_37” display supply

32” & 37” Display Supply


• differences 2K6 and 2K7
• Protection circuits in 2K7
• interfacing towards different displays
• interfacing towards SSB

Philips CE Euroservice, Date 07/06/2007 <Display Supply>. Chapter: 03, slide5

© Copyright reserved 2007 Philips Consumer Electronics Euroservice


PERSONAL NOTES:

<< Display Supply >>


Chapter: 03 page: 5
<< Q528.1E >>

ENGINEERING TRAINING
Block diagram

Philips CE Euroservice, Date 07/06/2007 <Display Supply>. Chapter: 03, slide6

2k6
2k6Power
Powersupply
supplyset-up
set-up
Power
Power only for display(24V)
only for display (24V)and
andambilight
ambilight(12V
(12V) )ififpresent.
present.Different
Different
architecture.
architecture. Separate platform and display supply merged onthe
Separate platform and display supply merged on thesame
same
board
boardfor
forcost
costreason.
reason.
Power-good
Power-goodline lineindicates
indicatesaacorrect
correct24V
24Vand
and12V.
12V.ThisThisline
lineisispolled
polledby
bythe
the
uproc (PNX).
uproc (PNX).
Mains
Mainsovervoltage
overvoltageprotection
protectionon
onboard
boardwhich
whichshuts
shutsdown
downthe
thesupply
supply: :
power-good
power-goodgoes goeslow.
low.
Stabilized
Stabilized on the 24V.The
on the 24V. The12V
12Vfluctuates
fluctuatesthen
thenwith
withthe
theload
loadon
onthe
the24V
24Vbut
but
not critical.
not critical.
2k7
2k7Power
Powersupply
supplysetsetup
up
Power
Powerfor
fordisplay
display(12Vand
(12Vand24V),
24V), ambilight
ambilightand
andoptional
optionalaabold
boldon.on.Power
Power
supply
supply for ssb and audio now on ssb panel. Possibility to stuff circuitfor
for ssb and audio now on ssb panel. Possibility to stuff circuit for
© Copyright reserved 2007 Philips Consumer Electronics Euroservice

15Vambilight modules (stabilized)


15Vambilight modules (stabilized)
Simplified
Simplifiedpower-good
power-goodcircuit
circuiton
onthe
the12V.
12V.
PERSONAL NOTES:

Mains
Mains overvoltage protection not longerpresent.
overvoltage protection not longer present.(often
(oftenquality
qualityproblems
problems
with the high voltage zeners).
with the high voltage zeners).
12V
12Vand
and24V
24Vnot
notchanged
changed: :12V
12Vfluctuates
fluctuateswith
withload
loadon
onthe
the24V,
24V,15V
15Vcircuit
circuit
(present for AP and CH) is stabilized.
(present for AP and CH) is stabilized.

<< Display Supply >>


Chapter: 03 page: 6
<< Q528.1E >>

ENGINEERING TRAINING
Power_good

D1
BZX84C4V7
16 - 18V V1
from 5002 pin 12/13 12V 470
R1

Q1
BC857BW
5V stand by V2
220
R3

2200 powergood
R2

Philips CE Euroservice, Date 07/06/2007 <Display Supply>. Chapter: 03, slide7

© Copyright reserved 2007 Philips Consumer Electronics Euroservice


PERSONAL NOTES:

<< Display Supply >>


Chapter: 03 page: 7
<< Q528.1E >>

ENGINEERING TRAINING
Very low drop 15V stabilizer
R9 1.6
8

V2
pos 5002 pin 12/13
16V - 18V

24v
V1 4
22k
1
R1
2
M1 MTP3055EL
15.5V 1A
3
D1 C2
BZX84C15 100uf

4700
R2
5
7
1000
R4
Q1 6
BC548 5600
R6

A1 Display supply 32” & 37”

A2 Display supply 32” & 37”

Philips CE Euroservice, Date 07/06/2007 <Display Supply>. Chapter: 03, slide8

© Copyright reserved 2007 Philips Consumer Electronics Euroservice


PERSONAL NOTES:

<< Display Supply >>


Chapter: 03 page: 8
<< Q528.1E >>

ENGINEERING TRAINING
Protections

• Over-voltage protection D6020, D6009...activating fault


input if feedback circuit is defect...
• Primary over-current protection R3055, C2047...activating
fault input if mosfets are short circuited...
• Secondary over-current protection C2014,
3021...activating soft start if short circuit in secondary
circuits, 12V, 24V...

Philips CE Euroservice, Date 07/06/2007 <Display Supply>. Chapter: 03, slide9

© Copyright reserved 2007 Philips Consumer Electronics Euroservice


PERSONAL NOTES:

<< Display Supply >>


Chapter: 03 page: 9
<< Q528.1E >>

ENGINEERING TRAINING
2K7 - 42” display supply

42” Display Supply

• differences 2K6 and 2K7


• Protection circuits in 2K7
• Interfacing towards different displays
• interfacing towards SSB

Philips CE Euroservice, Date 07/06/2007 <Display Supply>. Chapter: 03, slide10

© Copyright reserved 2007 Philips Consumer Electronics Euroservice


PERSONAL NOTES:

<< Display Supply >>


Chapter: 03 page: 10
<< Q528.1E >>

ENGINEERING TRAINING
Block diagram

42" display supply 2K7 42” Display Supply


1P02 1P22
for bold on 1P15
mains filter relay rectifier for EUR resonant 12V for lcd display 1P11
trafo's 5A 1M90
mains mains doubler/rectifier and bridge for ambilight 1M09
1308 harmonics for USA
coil
power-good = 5V if 12
V is >10 V 1P11

on 24V for lamp inverters 1314


off/standby 8A 1315
or 1316
198V 1317
0.7A 1319
protections : frequency 1320
controller
overvoltage
overcurrent
softstart feedback
control signals 1P11

42” Display supply A1

42” Display supply A2

Philips CE Euroservice, Date 07/06/2007 <Display Supply>. Chapter: 03, slide11

2K6
2K6Power
Powersupply
supplyset-up
set-up
•Sanken Supply
•Sanken Supply
•Power
•Poweronly
onlyfor
fordisplay
display(24V)
(24V)and
andambilight
ambilight(12V
(12V) )ififpresent.
present.
Different architecture. Separate platform and display
Different architecture. Separate platform and display supply supply
merged
mergedon onthe
thesame
sameboard
boardfor
forcost
costreason.
reason.
•Power-good
•Power-good line indicates a correct 24Vand
line indicates a correct 24V and12V.
12V.This
Thisline
lineisis
polled
polledbybythe
theuproc
uproc(PNX).
(PNX).
•One
•Onesupply
supplyfor
forEurope
Europeand andUSUSinput
inputrange
range(multivoltage)
(multivoltage)
2K7 Power Supply
2K7 Power Supply set-upset-up
•Philips
•Philipsdesign
design
•Power
•Powerforfordisplay
display(12Vand
(12Vand24V),
24V), ambilight
ambilightand
andoptional
optionalaaboldbold
© Copyright reserved 2007 Philips Consumer Electronics Euroservice

on. Power supply for SSB and audio now on SSB


on. Power supply for SSB and audio now on SSB panel. panel.
•Simplified
•Simplifiedpower-good
power-goodcircuit
circuiton
onthe
the12V.
12V.
PERSONAL NOTES:

•Europe
•EuropeandandUS USdiversity
diversity

<< Display Supply >>


Chapter: 03 page: 11
<< Q528.1E >>

ENGINEERING TRAINING
Power_good

Philips CE Euroservice, Date 07/06/2007 <Display Supply>. Chapter: 03, slide12

© Copyright reserved 2007 Philips Consumer Electronics Euroservice


PERSONAL NOTES:

<< Display Supply >>


Chapter: 03 page: 12
<< Q528.1E >>

ENGINEERING TRAINING
18V -> 12V DC-DC converter

7402
+18V +12V
3407 5401

2020 2402
6401

Controller
+30V
Gate driver
7401

42” Display supply A3

Philips CE Euroservice, Date 07/06/2007 <Display Supply>. Chapter: 03, slide13

© Copyright reserved 2007 Philips Consumer Electronics Euroservice


PERSONAL NOTES:

<< Display Supply >>


Chapter: 03 page: 13
<< Q528.1E >>

ENGINEERING TRAINING
Protections and Display Interfacing

Protections
• Over-voltage protection D6020, D6018...activating fault input if feedback
circuit is defect...
• Primary over-voltage protection 7307 activating in case primary voltage too
high.
• Secondary over-current protection C2014, 3021...activating soft-start if
short circuit in secondary circuits, 12V, 24V...

Display Interfacing
•Lamp on/off from SSB to switch the LCD backlight (0 – 3.3V).
•Dim control from SSB to adjust backlight intensity (PWM signal 3.3V)
•Boost not used from SSB, is fixed 3V3 or left open depending on commercial
request or display specification.
•Standby signal and 5V2 from SSB to switch relay : psu on/off
• Power_good

Philips CE Euroservice, Date 07/06/2007 <Display Supply>. Chapter: 03, slide14

© Copyright reserved 2007 Philips Consumer Electronics Euroservice


PERSONAL NOTES:

<< Display Supply >>


Chapter: 03 page: 14
<< Q528.1E >>

ENGINEERING TRAINING
24V Europe

DC-DC converter
Philips CE Euroservice, Date 07/06/2007 <Display Supply>. Chapter: 03, slide15

© Copyright reserved 2007 Philips Consumer Electronics Euroservice


PERSONAL NOTES:

<< Display Supply >>


Chapter: 03 page: 15
<< Q528.1E >>

ENGINEERING TRAINING
Display supply for 47” and 52” LCD sets in the 2k7 program.

Philips CE Euroservice, Date 07/06/2007 <Display Supply>. Chapter: 03, slide17

© Copyright reserved 2007 Philips Consumer Electronics Euroservice


PERSONAL NOTES:

<< Display Supply >>


Chapter: 03 page: 17
<< Q528.1E >>

ENGINEERING TRAINING
Basics' about the 47” & 52”
Some basic facts about the 47” & 52” display supply
•This display supply is intended for 47” and 52” LCD sets. It works
together with a platform supply to fulfill the total supply requirement of the
TV set.
•The supply is designed and manufactured by the external company
Sanken (Japan). Philips buys the supply on it’s own responsibility and
mounts the supply into the set on the incasing belt.
•There are 2 versions of this supply, one generates 295Vdc for the
scanning backlight displays (HCFL), type number: 3H180WI.
A second version supplies 24Vdc for all other displays (CCFL), type
number: 3H199WI.
•This supply can be used with both the jaguar platform and with the new
TV520 platform.
•On the supply panel the LCD inverter control signals ON/OFF and PWM
control are fed through from the small signal panel.
• This supply has a global mains voltage range, from 90Vrms to 276Vrms.
Philips CE Euroservice, Date 07/06/2007 <Display Supply>. Chapter: 03, slide18

© Copyright reserved 2007 Philips Consumer Electronics Euroservice


PERSONAL NOTES:

<< Display Supply >>


Chapter: 03 page: 18
<< Q528.1E >>

ENGINEERING TRAINING
52” & 47” Display Supply Jaguar
Sanken 52” and 47” display supply with Jaguar platform (2k6).
Display
control board Display
Ambilight
12V (lvds cable)
inverters
12Va 24V or 295V

12V 12V 24V or 295V


Power_Good converter converter converter
400Vdc

Standby info PFC

5V2 Standby Standby info


converter 5V2 Relay
AC filtered

Platform EMI filter


Jaguar panel supply panel
mains
Philips CE Euroservice, Date 07/06/2007 <Display Supply>. Chapter: 03, slide19

© Copyright reserved 2007 Philips Consumer Electronics Euroservice


PERSONAL NOTES:

<< Display Supply >>


Chapter: 03 page: 19
<< Q528.1E >>

ENGINEERING TRAINING
52” & 47” Display Supply TV520
Sanken 47” and 52” display supply with TV520 platform.
Display
control board Display
Ambilight
12V (lvds)
inverters
12Va 24V or 295V

12Va 12V 24V


converter converter
400Vdc
Power_Good
Integrated platform supply
PFC

Standby info
Display
Standby Supply
converter 5V2 Relay
AC filtered

EMI filter
TV520 SSB panel
mains
Philips CE Euroservice, Date 07/06/2007 <Display Supply>. Chapter: 03, slide20

What
Whatdoes
doesthe
theSanken
Sanken47”
47”&&52”
52”display
displaysupply
supplyneed
needtotostart
startup?
up?
•A
•Amains
mainsvoltage
voltagebetween
between90Vrms
90Vrmsandand276Vrms
276Vrmsononconnector
connector1308
1308
•The
•The5V2
5V2dcdcvoltage
voltageon onconnector
connector1P10.9
1P10.9oror1P11.7
1P11.7
•The
•Thestandby
standbysignal
signalline
lineon
onconnector
connector1P10.7
1P10.7oror1P11.6
1P11.6needs
needstotobe
below,
low,
meaning
meaning<0.8V
<0.8V
What
Whatdoes
doesthe
theSanken
Sankensupply
supplydeliver
deliverwhen
whenstarted
startedup?
up?
•On
•Onconnector
connector1P02
1P02the
thefiltered
filteredmains
mainsvoltage
voltage(primary
(primaryside!)
side!)
•On
•Onconnector
connector1P22
1P22aa395Vdc
395Vdcvoltage
voltage(primary
(primaryside!)
side!)
•On
•Onconnectors
connectors1P05
1P05and
and1P06
1P06295Vdc
295Vdcinincase
caseofofaascanning
scanningbacklight
backlight
display.
display.
•Alternatively
•Alternativelyon
onconnectors
connectors1319/1316
1319/131624V
24Vdc
dcinincase
caseofofother
otherdisplays.
© Copyright reserved 2007 Philips Consumer Electronics Euroservice

displays.
•On
•Onconnectors
connectors1M09,
1M09,1M12
1M12andand1P15
1P15aa12Vdc
12Vdcvoltage.
voltage.
PERSONAL NOTES:

•On
•Onconnector
connector1P10.2
1P10.2and
and1P11.2
1P11.2the
thePower_good
Power_goodsignal
signalbecomes
becomeshigh
high
when all output voltages are present.
when all output voltages are present.

<< Display Supply >>


Chapter: 03 page: 20
<< Q528.1E >>

ENGINEERING TRAINING
52” & 47” Block Diagram
Sanken 47” and 52” display supply detailed block schematic.
Mains (1308) AC filtered (1P02) 400Vdc (1P22)
R
Power boost
EMI filter bridge Factor
24V Corrector 0V, 1.65V or 3.3V
towards backlight
5V2 from platform PSU inverter
24V Relay Relay
driver 1 driver 2 Standby signal from SSB

12Va
12V Towards Ambilight + display control panel
converter
Power
24V
Good
24V or 295V
converter Towards backlight inverters
•295V in case of scanning backlight display
Primary Secondary
•24V for all other displays
Philips CE Euroservice, Date 07/06/2007 <Display Supply>. Chapter: 03, slide21

What
Whatdoes
doesthe
theSanken
Sanken47”
47”&&52”
52”display
displaysupply
supplyneed
needtotostart
startup?
up?
•A
•A mains voltage between 90Vrms and 276Vrms on connector1308
mains voltage between 90Vrms and 276Vrms on connector 1308
•The
•The5V2
5V2dc
dcvoltage
voltageon onconnector
connector1P10.9
1P10.9oror1P11.7
1P11.7
•The
•The standby signal line on connector 1P10.7 or1P11.6
standby signal line on connector 1P10.7 or 1P11.6needs
needstotobe
below,
low,
meaning <0.8V
meaning <0.8V
What
Whatdoes
doesthe
theSanken
Sankensupply
supplydeliver
deliverwhen
whenstarted
startedup?
up?
•On
•Onconnector
connector1P02
1P02the
thefiltered
filteredmains
mainsvoltage
voltage(primary
(primaryside!)
side!)
•On
•Onconnector
connector1P22
1P22aa395Vdc
395Vdcvoltage
voltage(primary
(primaryside!)
side!)
•On
•Onconnectors
connectors1P05
1P05and
and1P06
1P06295Vdc
295Vdcinincase
caseofofaascanning
scanningbacklight
backlight
display.
display.
•Alternatively
•Alternativelyon
onconnectors
connectors1319/1316
1319/131624V
24Vdc
dcinincase
caseofofother
otherdisplays.
displays.
•On connectors 1M09, 1M12 and 1P15 a 12Vdc voltage.
•On connectors 1M09, 1M12 and 1P15 a 12Vdc voltage.
© Copyright reserved 2007 Philips Consumer Electronics Euroservice

•On
•Onconnector
connector1P10.2
1P10.2and
and1P11.2
1P11.2the
thePower_good
Power_goodsignal
signalbecomes
becomeshigh
high
when
whenallalloutput
outputvoltages
voltagesare
arepresent.
present.
PERSONAL NOTES:

<< Display Supply >>


Chapter: 03 page: 21
<< Q528.1E >>

ENGINEERING TRAINING
Connector layout
1316/1319 1M12 1308 Mains connected. 1P10 Mains separated
1 1 1 1 1 VAC_Neutral 1 DIM-control
2 VAC_Live 2 Power Good
1P05 1 1 1P15 1M09: Mains separated 3 ON/OFF
1 1317/1321 1M09 1 +12Va 4 GND
2 +12Va 5 Boost (not used)
1P10
1P06 3 Gnd 6 nc.
1M90 4 Gnd 7 Standby
1M12: Mains separated 8 nc.
1 1 +12Va 9 +5V2
2 +12Va 10 nc.
3 Gnd 1319/1321 Mains separated
1P05, 1P06 are 4 Gnd 1 +24V
1P11 1P15: Mains separated 2 +24V
present in case of 1 +12Va 3 +24V
1P22
scanning backlight. 2 NC 4 +24V
1 1 3 Gnd 5 +24V
1316, 1317 in case 1M90: Mains separated 6 Gnd
1 +12Va 7 Gnd
of other displays 2 +12Va 8 Gnd
3 +12Va 9 Gnd
4 Gnd 10 Gnd
5 Gnd 11 Boost
6 Gnd 12 ON/OFF
1P02 mains connected 13 DIM-control
1 VAC_F_N 14 Gnd
2 VAC_F_L 1316/1317 Mains separated
1P22 mains connected 1 +24V
1P02 and 1P02’ 1P02 1 +400V 2 +24V
2 GNDHOT 3 +24V
permit optimal cable 1P11 Mains separated 4 +24V
1
routing in different 1 DIM-control
2 Power Good
5 +24V
6 Gnd
sets. They are 3 ON/OFF 7 Gnd
4 Gnd 8 Gnd
1 connected in parallel 5 Boost (not used) 9 Gnd
6 Standby 10 Gnd
1P02’
7 +5V2 11 Boost
1308 8 +12Va 12 ON/OFF
1P05 Mains separated 1P06 Mains separated
1 +295V 1 +295V
1 2 Gnd 2 Gnd

Philips CE Euroservice, Date 07/06/2007 <Display Supply>. Chapter: 03, slide22

© Copyright reserved 2007 Philips Consumer Electronics Euroservice


PERSONAL NOTES:

<< Display Supply >>


Chapter: 03 page: 22
<< Q528.1E >>

ENGINEERING TRAINING
SC-BL and non SC-BL PSU
3H199W 3H180W

Non scanning backlight version 24V


Scanning backlight version 295V

Philips CE Euroservice, Date 07/06/2007 <Display Supply>. Chapter: 03, slide23

© Copyright reserved 2007 Philips Consumer Electronics Euroservice


PERSONAL NOTES:

<< Display Supply >>


Chapter: 03 page: 23
PERSONAL NOTES:
<< Q528.1E >>

<< Display Supply >>


Chapter: 03 page: 28
ENGINEERING TRAINING
© Copyright reserved 2007 Philips Consumer Electronics Euroservice
<< Q528.1E >>

SERVICE TRAINING
Service Chapter Level 2

Valere De Seranno

TV520
10 September, 2007
Chapter 12

© Copyright reserved 2007 Philips Consumer Electronics Euroservice


PERSONAL NOTES:

<< Service Chapter Level 2 >>


Chapter: 12 page: 1
<< Q528.1E >>

SERVICE TRAINING
Foreword Service Policy & Objective

This chapter is for the service Technician to be able to


• Diagnose defective board, SSB, PSU, Display, Ambilight Module
• Change SSB and do service Alignments Instructions
• Have good overview and knowledge about existing SC
• Apply SC
• All about Software and Software update

Service policy in case of defective SSB is BLR.


Display Supply and Ambilights is CLR and/or BLR in case of HR

New; LCD BLR


Service manual for LCD BLR is available on the WEB for download
Inverter and CTRL board can be ordered as a spare part

For board CLR unhide slides related to PNX5050 debug

Philips CE Europe, Euroservice, Date 10/09/2007 <Service Chapter Level 2 >. Chapter: 12, slide2

© Copyright reserved 2007 Philips Consumer Electronics Euroservice


PERSONAL NOTES:

<< Service Chapter Level 2 >>


Chapter: 12 page: 2
<< Q528.1E >>

SERVICE TRAINING
Service Tools & way to investigate
Q528 Service Manual; Q528.1 LA 3122 785 16801
Q528.1E LB 3122 785 16780 (MPEG4 in)
• Service modes
– CSM
– SDM
– SAM
– Display option programming via RC
• ComPair & Jett Software
• Way to diagnose………… Blinking LED, error codes, Monitor UART script…….
• Use of Hyper Terminal
– Monitoring on service connector & Log Files
– Stby Processor upgrade
• Service programs on USB xxx.upg
• Software & Software Upgrade
– One Zip or Philips website for consumers
• BLR Board Level Repair
– Upload to USB and download from USB
• DMM – Digital Multi Meter
• PC and Hyper Terminal
• Diagnose Flow chart
Philips CE Europe, Euroservice, Date 10/09/2007 <Service Chapter Level 2 >. Chapter: 12, slide3

© Copyright reserved 2007 Philips Consumer Electronics Euroservice


PERSONAL NOTES:

<< Service Chapter Level 2 >>


Chapter: 12 page: 3
<< Q528.1E >>

SERVICE TRAINING
Block Diagram
For production sets PNX8535 becomes PNX8537 and later PNX8541
10 bits YUV Video bus, TXT and
MHEG is routed via the same bus
DDR-II DDR-II DDR DDR

Pacific
Pacific Flat
Flat display:
display:
TD1716 TDA10048 PNX505x PQ features 1366x768@100p
1366x768@100p
Tuner/Saw DVB-T PNX8537 HD-NM, Ambient 1920x1080p@100p
1920x1080p@100p
PQ light
MIPS32@250MHz Clear LCD features
TV Control, 100 Hz OR
MASTER IF Up conversion
Audio/video decoding
To 1080p
Analog and digital
EPLD
Platform PQ, Scaling Ambient
NOTE: PCI (GFX Light DDR DDR
insertion)

8
FLASH EPLD DFI@1080p
MUX
max. 3 HDMI

DDR DDR

PCI Bus to load software in OPT:


Audio Amp.
the PNX505x and used for DFI@1080p
UI (OSD Menu)

Philips CE Europe, Euroservice, Date 10/09/2007 <Service Chapter Level 2 >. Chapter: 12, slide4

© Copyright reserved 2007 Philips Consumer Electronics Euroservice


PERSONAL NOTES:

<< Service Chapter Level 2 >>


Chapter: 12 page: 4
<< Q528.1E >>

SERVICE TRAINING
Access to Service Modes

CSM Customer Service Mode Key in the code ”123654”

Key in the code “062596menu”


SDM Service Default Mode for DVB-T Service Mode“062593menu”
Or via Service Pins

SAM Service Alignment Mode Key in the code “062596I+” (osd/status)

Program
Key in the code “062598menu” followed by Display option code
Display Option Code

To check DVB-T signal strength User Interface Menu can be used


DVB-T Check
To check DVB-T multiplex PID, Service connector and Hyper Terminal

Philips CE Europe, Euroservice, Date 10/09/2007 <Service Chapter Level 2 >. Chapter: 12, slide5

For
For3th
3thspin,
spin,update
updateofofstandby
standbySoftware
Softwarewill
willbe
bepossible
possiblevia
viaUSB,
USB,ififset
set
isisoperating. See slide standby software update.
operating. See slide standby software update.

© Copyright reserved 2007 Philips Consumer Electronics Euroservice


PERSONAL NOTES:

<< Service Chapter Level 2 >>


Chapter: 12 page: 5
<< Q528.1E >>

SERVICE TRAINING
ComPair and use of Service Software
Use of ComPair and Jett Software (=Service software)
UART of PC directly connected to the Service connector (Jack) or via ComPair interface.

Q528 ComPair fault finding combined with Jett scrip files installed in the root of USB in Jettfiles directory!

™Program Set Type number and serial number


™Read out Error codes
™ Fault Finding
™Generate test Patterns,
™Routing of Signals, test patterns or bypass video paths

Use of ComPair and Jett

Jett Software (Service software) is already installed in Flash Ram.


To start-up in Jett Mode;
1. Insert USB with Jetfilles in the root (= Scripts)
2. RC in DVD mode press “I+ key” (osd status) and connect the set to mains.
3. Set will start-up with Jett software.
4. Follow instructions in compare browser
Philips CE Europe, Euroservice, Date 10/09/2007 <Service Chapter Level 2 >. Chapter: 12, slide6

© Copyright reserved 2007 Philips Consumer Electronics Euroservice


PERSONAL NOTES:

<< Service Chapter Level 2 >>


Chapter: 12 page: 6
<< Q528.1E >>

SERVICE TRAINING
Way to Diagnose and BLR

• Blinking Led? Protection! Check Error codes


• Monitor start-up log script on service connector
• Check settings in UI, CSM, CSM Log File on USB
• Use SAM
– Errors in error buffer
– Software version
– Options
– Alignments
– SW Maintenance Screen, useful in case of intermittent faults
• SW Events
• HW Events
– Upload to USB
Board Level Repair
– Download to USB
Board Level Repair can be used to transfer data between USB and Flash or NVM (
channel-map, Last status settings, etc..)
Philips CE Europe, Euroservice, Date 10/09/2007 <Service Chapter Level 2 >. Chapter: 12, slide7

© Copyright reserved 2007 Philips Consumer Electronics Euroservice


PERSONAL NOTES:

<< Service Chapter Level 2 >>


Chapter: 12 page: 7
<< Q528.1E >>

SERVICE TRAINING
Error codes
For error codes related to protection, read out error code on blinking LED.
By calling CSM, errors will also be displayed by blinking LED

Philips CE Europe, Euroservice, Date 10/09/2007 <Service Chapter Level 2 >. Chapter: 12, slide8

© Copyright reserved 2007 Philips Consumer Electronics Euroservice


PERSONAL NOTES:

<< Service Chapter Level 2 >>


Chapter: 12 page: 8
<< Q528.1E >>

SERVICE TRAINING
Monitor Start-up on Service connector
• It is possible to monitor the start-up of the set on the Service connector by
using Windows Hyper Terminal
• Select COM port and settings

• Via the same connection, it is also possible to have some info about DVB-T

UART Log Example


Philips CE Europe, Euroservice, Date 10/09/2007 <Service Chapter Level 2 >. Chapter: 12, slide9

© Copyright reserved 2007 Philips Consumer Electronics Euroservice


PERSONAL NOTES:

<< Service Chapter Level 2 >>


Chapter: 12 page: 9
<< Q528.1E >>

SERVICE TRAINING
CTN-Display option & DFI panel

Provisional overview CTN combined with Display option code and DFI panel Y or N
Latest Display option code table see Service Manual chapter 8
Philips CE Europe, Euroservice, Date 10/09/2007 <Service Chapter Level 2 >. Chapter: 12, slide10

© Copyright reserved 2007 Philips Consumer Electronics Euroservice


PERSONAL NOTES:

<< Service Chapter Level 2 >>


Chapter: 12 page: 10
<< Q528.1E >>

SERVICE TRAINING
Software Location Overview

RAM
RAM
SSB (Small Signal Board) Flash Channel table, EPG data,
Data

Read/write
Data
Main HDCP keys, POD keys, Data Panel-
Pacific controller Wizard content, … Read only UPG
EPLD
III Stand-by Main Software Boot 2
µp NVM Default SW upgrade (DVD OK) FUS
EPLD
Serial Flash Fall back SW upgrade Boot 1
Stbylash (DVD Ð)
Flash EDID EDID
Port A Port B SW
DDC Boot loader Boot 0 Flash-
utils
VGA HDMI HDMI µBTM
Partition table

Settings files (TV520 only):


PQ public / PQ private / Display /
Ambilight / Accoustical

Linux GNU (TV520 only) This document

FUR OSF OSR Software Software


(Firmware 12NC content 12NC content
(Open Source (Open Source
Upgrade
File – Software) Readme file) description description
Readme)
(ZIP) (ZIP) (PDF) (DOC)
(PDF)

Philips CE Europe, Euroservice, Date 10/09/2007 <Service Chapter Level 2 >. Chapter: 12, slide11

ConsumerMainSoftware: FUS_Q581E_0.51.8.0_commercial.zip
ConsumerMainSoftware: FUS_Q581E_0.51.8.0_commercial.zip
EDID: EDID_Q581E_0.3.0.0.zip
EDID: EDID_Q581E_0.3.0.0.zip
EDMContentDescriptionDocument_DOC: SW 12NC content description_Q531U_1.4.0.0.doc
EDMContentDescriptionDocument_DOC: SW 12NC content description_Q531U_1.4.0.0.doc
EDMContentDescriptionDocument_PDF: SW 12NC content description_Q531U_1.4.0.0.pdf
EDMContentDescriptionDocument_PDF: SW 12NC content description_Q531U_1.4.0.0.pdf
EJTAGdownload: EJTAGDownload_Q581E_0.48.0.0.zip
EJTAGdownload: EJTAGDownload_Q581E_0.48.0.0.zip
FlashUtils: FlashUtils_Q581E_0.51.8.0_commercial.zip
FlashUtils: FlashUtils_Q581E_0.51.8.0_commercial.zip
NVM: processNVM_Q581E_0.0.11.0.zip
NVM: processNVM_Q581E_0.0.11.0.zip
Pacific3Flash: Pacific3_P3FW0_1.6.3.0.zip
Pacific3Flash: Pacific3_P3FW0_1.6.3.0.zip
Point2PointDLL: Ceisp2padll_P2PAD_3.1.0.0.zip
Point2PointDLL: Ceisp2padll_P2PAD_3.1.0.0.zip
StandbySoftware: StandbySW_CFT06_9.0.0.0_commercial.zip
StandbySoftware: StandbySW_CFT06_9.0.0.0_commercial.zip
AccousticsParameters: cabinet_ACOUS_0.51.4.16.zip
AccousticsParameters: cabinet_ACOUS_0.51.4.16.zip
AmbilightParameters: ambilight_PRFAM_0.51.1.0.zip
AmbilightParameters: ambilight_PRFAM_0.51.1.0.zip
DisplayParameters: display_DISPT_0.51.5.23.zip
DisplayParameters: display_DISPT_0.51.5.23.zip
PrivatePQParameters: PQprivate_U5207_0.51.4.8.zip
PrivatePQParameters: PQprivate_U5207_0.51.4.8.zip
PublicPQParameters: PQPublic_U5207_0.51.2.7.zip
PublicPQParameters: PQPublic_U5207_0.51.2.7.zip
© Copyright reserved 2007 Philips Consumer Electronics Euroservice
PERSONAL NOTES:

FactoryMainSoftware: Factory_Q581E_0.51.8.0_commercial.zip
FactoryMainSoftware: Factory_Q581E_0.51.8.0_commercial.zip
OpenSourceFile: OpenSourceFile_Q581E_0.51.8.0.zip
OpenSourceFile: OpenSourceFile_Q581E_0.51.8.0.zip
OpenSourceReadme: OpenSourceReadme_Q581E_0.51.8.0.txt
OpenSourceReadme: OpenSourceReadme_Q581E_0.51.8.0.txt
UpgradeAllMainSoftware: UpgradeAll_Q581E_0.51.8.0_commercial.zip
UpgradeAllMainSoftware: UpgradeAll_Q581E_0.51.8.0_commercial.zip

<< Service Chapter Level 2 >>


Chapter: 12 page: 11
<< Q528.1E >>

SERVICE TRAINING
Nand Flash Partitions
•RO no upg
•Ambilight
•RW data •View4you
•Program Data •HDCPkeys
•RFS
•EPG Data •RO upg
•(OAD) •UI fonts/strings/bitmaps
•MIPS executable
JFFS2
•Linux kernel
JFFS1 •Initrd (JETT,SWDL,min RFS)
•Boot.bat2
SquashFS •TM
BFFS#3 •PNX5050

BFFS#2
•Linux kernel
BFFS#1 •Initrd (JETT,SWDL,Min RFS)
Boot •boot.bat(2)

•Partition Table •JBL


•μBTM •boot.bat(1)
Philips CE Europe, Euroservice, Date 10/09/2007 <Service Chapter Level 2 >. Chapter: 12, slide12

© Copyright reserved 2007 Philips Consumer Electronics Euroservice


PERSONAL NOTES:

<< Service Chapter Level 2 >>


Chapter: 12 page: 12
<< Q528.1E >>

SERVICE TRAINING
Software Upgrade Methods (1)

• Main Software upgrade


- Via USB memory stick or Memory card
- Autodetect (autorun.upg) OR start via the UI-menu
- Set will reboot and start download application
- First download to RAM, then verify and program in Flash

TV Menu

ƒTv settings
ƒFeatures
ƒInstallation Update assistant
For assisted software update,
ƒSoftware update HTML link will be written on USB, connect USB to PC
ƒUpdate assistant to download latest software from web server, and
reconnect USB to TV for upgrade
ƒCurrent software info
ƒLocal updates Local updates
ƒannouncement Manually download latest software or extract Fus
commercial from one zip file.

Philips CE Europe, Euroservice, Date 10/09/2007 <Service Chapter Level 2 >. Chapter: 12, slide13

© Copyright reserved 2007 Philips Consumer Electronics Euroservice


PERSONAL NOTES:

<< Service Chapter Level 2 >>


Chapter: 12 page: 13
<< Q528.1E >>

SERVICE TRAINING
Software Upgrade (2)

– Main Software upgrade Via USB in a forced mode

From Boot 2 From Boot 1

Connect USB memory Connect USB memory


with Software upgrade to set with Software upgrade to set

RC press DVD cursor down


RC Press DVD OK

Connect set To mains


Connect set to mains

•Software update screen


Software update screen •If no software update screen then
Select software •monitor software update via hyper terminal
•Select and Validate by OK

Monitor Software update process via UART is possible and useful;


For example, identify if USB is recognised or not, re-installing older software When
nothing is on the Display, and selection of Software upgrade or downgrade is necessary,
Log file on UART can help to execute necessary actions.
UART Log Example
Philips CE Europe, Euroservice, Date 10/09/2007 <Service Chapter Level 2 >. Chapter: 12, slide14

© Copyright reserved 2007 Philips Consumer Electronics Euroservice


PERSONAL NOTES:

<< Service Chapter Level 2 >>


Chapter: 12 page: 14
<< Q528.1E >>

SERVICE TRAINING
Organise Software Upgrade file on USB
Automatic Software update Manual software update

For consumer
Software update via UI- menu

Use directory
upgrades!
Root directory Root directory

autorun.upg upgrades
TV Q528xxx.upg
Other directories
Other software xxx
……….. Other directories
Software update simply by plugging in USB memory
stick to the set, set will switch to standby and restart in TV Menu
software update mode.
Software upgrade
In case that the software upgrade application does not start automatically, you can
also start it manually. How to start the software upgrade application manually:
Local upgrades
1. Disconnect the TV from the Mains/AC Power.
2. Press the "OK" button on a Philips DVD RC-6 remote control (it is also possible to
use the TV remote in "DVD“ mode). Keep the "OK” button pressed while reconnecting
the TV to the Mains/AC Power.
3. The software upgrade application will start.

Philips CE Europe, Euroservice, Date 10/09/2007 <Service Chapter Level 2 >. Chapter: 12, slide15

© Copyright reserved 2007 Philips Consumer Electronics Euroservice


PERSONAL NOTES:

<< Service Chapter Level 2 >>


Chapter: 12 page: 15
<< Q528.1E >>

SERVICE TRAINING
Programming Standby Processor
Standby µProcessor Software upgrade via;
•USB if set is operating, by using xxxx.upg file from one zip
•Via Hyper Terminal, xxxx.hex if standby software is corrupted (or
erased)
STBY SW is stored in SPI-memory !! ( Serial Peripheral Interface)
Connect UARt of 1M15 to your PC => UART levels (+/- 12V)
Start-up board with SPI-PROG pads short-cut ( P6.4 to GND)
to put the Stby in programming mode and SET the UART switch to root the
UART towards STBY controller

In hyperterminal type : “U” (Capital)


Electrical this is : 01010101
Done to agree on transfer rate.
Æ SPI memory is been erased
Send – textfile ( SW file) (hex from one zip)
Use a hex format file

Standby processor will verify the checksum


1 checksum on the received data
1 checksum of the programmed data
Philips CE Europe, Euroservice, Date 10/09/2007 <Service Chapter Level 2 >. Chapter: 12, slide16

Standby
StandbySoftware
Softwareisispacked
packedininthe
theone
onezip
zipfile.
file.

© Copyright reserved 2007 Philips Consumer Electronics Euroservice


PERSONAL NOTES:

<< Service Chapter Level 2 >>


Chapter: 12 page: 16
<< Q528.1E >>

SERVICE TRAINING
One Zip Content and Nand Flash Partition

One zip content description Overview Table software for service


Philips CE Europe, Euroservice, Date 10/09/2007 <Service Chapter Level 2 >. Chapter: 12, slide17

Abbreviations
Abbreviationsused
usedininone
onezip
zip
FUS
FUS==Firmware
FirmwareUpgrade
UpgradeSoftware
Software
FUR
FUR==Firmware
FirmwareUpgrade
UpgradeRead
ReadMe
MeFile
File

© Copyright reserved 2007 Philips Consumer Electronics Euroservice


PERSONAL NOTES:

<< Service Chapter Level 2 >>


Chapter: 12 page: 17
<< Q528.1E >>

SERVICE TRAINING
Release numbering convention
SW does not have a 12NC number anymore , but is part of the “One Zip”.
Sw version is now indicated by a 4 numbers .
E.g Q581U-1.12.0.0
Q581U = service ID (US, Q581E = EUR)
1. Major release (0. = development, 2. Incompatible CR)
12. branch
1. side branch
0 (not used)
Component name PID Product Version
(string) Identification (name)

FUS_Q581E_0.51.8.0_a Extra identification, mentions the “shape” of


the component (e.g: a = assert)

Optional number: 0..255 (=1 byte)


Used for very small updates (e.g. value changes)

Patch number (sub version number): 0 ..255 (= 1 byte)

Minor number (Software release number / branch): 0..255 (=1 byte)

Major number (Identify the execution/ incompatibilities): 0..255 (=1 byte)

Philips CE Europe, Euroservice, Date 10/09/2007 <Service Chapter Level 2 >. Chapter: 12, slide18

Upgrade
UpgradeConstraints
Constraints
Any
Anylater
laterupgrade
upgradeisispossible
possible(irrespective
(irrespectiveofofbranching)
branching)
ItItisisprohibited
prohibited(TV
(TVwill
willrefuse)
refuse)aadownload
downloadwhich
whichisisearlier
earlierthen
thenthe
theSW
SW
which was there ex-factory.
which was there ex-factory.
Exept
Exeptininforced
forceddownload
downloadmode
mode
© Copyright reserved 2007 Philips Consumer Electronics Euroservice
PERSONAL NOTES:

<< Service Chapter Level 2 >>


Chapter: 12 page: 18
<< Q528.1E >>

SERVICE TRAINING
Board Swap / main steps to be performed
SSB Board exchange

Original SSB
is still operating?
Main steps to be performed

Create repair directory on USB


Connect USB to set

Go to SAM and
Save Customer settings on USB

Change SSB by
Service SSB
First program Display option code
Go to SAM &
Do service alignments,
Go to SAM and Option codes
Reload settings from USB & alignments according SM
Set type and serial number via ComPair
Reinstall channels
Check functionality
Update to latest Software
Check items in CSM
Check customers channel list and presets
Philips CE Europe, Euroservice, Date 10/09/2007 <Service Chapter Level 2 >. Chapter: 12, slide19

© Copyright reserved 2007 Philips Consumer Electronics Euroservice


PERSONAL NOTES:

<< Service Chapter Level 2 >>


Chapter: 12 page: 19
<< Q528.1E >>

SERVICE TRAINING
Upload and Download to USB
To make download to USB possible, a directory “repair” has to be created on USB memory

Example how to combine on one USB memory stick;


•Software upgrade files
•Customer settings (upload to USB)
•Some test pictures (jpg)
•Some Audio test files (mp3)

Root directory

upgrades

TV Q528xxx.upg
Other software xxx
repair

Pictures
Photo1.jpg
Color bar.jpg
Music
Mp3xx.mp3

Philips CE Europe, Euroservice, Date 10/09/2007 <Service Chapter Level 2 >. Chapter: 12, slide20

© Copyright reserved 2007 Philips Consumer Electronics Euroservice


PERSONAL NOTES:

<< Service Chapter Level 2 >>


Chapter: 12 page: 20
<< Q528.1E >>

SERVICE TRAINING
Links to……

Mechanical
Mechanical Software and Display
Dismounting
Dismounting&&Mounting
Mounting Overview

One Zip Software


Wiring
Wiring&&PSU
PSUBlock
BlockDiagram
Diagram Content Instructions

Software history
Fault
Faultfinding
findingflow
flowchart
chart Q528E / date xx/xx/xx

Links to
SSB
SSBExchange
ExchangeFlow
Flowchart
chart

Service
Servicealignments
alignments

Software
SoftwareUpdate
Updateflow
flowchart
chart

Philips CE Europe, Euroservice, Date 10/09/2007 <Service Chapter Level 2 >. Chapter: 12, slide21

© Copyright reserved 2007 Philips Consumer Electronics Euroservice


PERSONAL NOTES:

<< Service Chapter Level 2 >>


Chapter: 12 page: 21
PERSONAL NOTES:
<< Q528.1E >>

Chapter: 12 page: 35
<< Service Chapter Level 2 >>
SERVICE TRAINING
© Copyright reserved 2007 Philips Consumer Electronics Euroservice
Q528E Fault Finding Start page

What’s the problem or fault


Symptom?

Control Part

Control part
No Audio & No Not OK
Video

No Audio &
no Video

No LED

No LED

LED is Blinking

Led is
Blinking

No Sound
Or Sound related
problems

Sound

2 LEDS are on

2 LEDS
On

No Picture Sound
is OK

No
Picture
Front-end
Tuner / IF
reception control

Front-
end

VDS 03-09-07 / Q528E Fault finding-V2 1


Control Part
Control
Control part
part Not OK

Bleu Led is on
and RC or keyboard is Yes
operating?

Blue (or green) LED is


No on & RC is operating

Connect PC RS32 to Service Connector


Or via ComPair2 interface

Open Hyper Terminal and select com port

Connect set to Mains and switch on

No Log File ?

Y
No start-up Log File or partly

Start up and Program (Software) is running


Green LED MIPS Reset on SSB is switching
on

Front
LED’s?

Control part seems seems to be OK

Set is rebooting
& blinking LED

Check Log file script by doing different


actions as program change….
2 LED’s on

Try CSM Log on USB


Error code
Investigate CSM log file, error codes, options
53?
codes and settings

Other Error code


Control part seems to
Y be OK

Try to Reflash LED is


No LED Reflash Standby Log File is OK, Blue LED is on
Main Software blinking
Software Go to Audio or Video fault finding
from Boot 1

VDS 03-09-07 / Q528E Fault finding-V2 2


No LED

No Mains input to set is OK and the check if vacation switch is


LED closed is already done via first level FEF.

Disconnect set from mains and reconnect

How set is
reacting?

Set is starting up and returns Set is starting up and No reaction and front Set is starting up
to standby or Off. remains on LEDS remains OFF and blinking LED

Front Intermittent fault? Check mains input on SSB


Protection
LED? Audio / DC Prot? 1P02

No
Red LED is on
reaction
Mains input? LED is
Check if RC is in TV Mode Check SW and HW events blinking
Switch on via RC or local Keyboard menu in SAM. All OK?
Is
Check if set is not locked (child Lock) OK
Not
OK Fuse 1B32
on SSB?
Check start-up and
Control part.
Check mains input on
Is OK Not OK
Display supply

2 LED’s are on, low intensity


Control And /or some noise from
part Platform supply?
Fuse 1314 on
Display Supply?

Not
OK Check platform supply
Is
Short Circuit on T 7B05
OK
Or rectifier bridge 6B04
Check Display supply
Short circuit? Rectifier bridge?
Disconnect mains to SSB Con 1P02,
and check mains voltage
DC / Audio protection?
Or short circuit on +5V / +12V

Disconnect SSB Con 1P02


If mains voltage to SSB is OK, further diagnose
SSB.
5V Stby from platform supply on SSB missing?
Front LED
Short circuit on Platform Supply is in protection mode?
Rectifier bridge? Platform supply defective
No

Replace fuse on If fuse is still OK,


Display supply Disconnect mains connector.
Yes Reconnect SSB 1P02.
Try again with SSB connected
Reconnect to mains

If fuse 1314 is destroyed by switching


on. Possible default Display supply

Replace SSB

Replace Display Supply

VDS 03-09-07 / Q528E Fault finding-V2 3


LED is Blinking

Led is
Blinking

When LED is blinking we can make a first conclusion,


Standby Supply is OK and Standby MP seems to be
OK, Software in Stby MP is OK

Protection

Read out error code on


Blinking LED

Error Code?

5 6 8 and / or 9 46 53 63 65

PNX85xx doesn’t Power OK DFI Panel


PNX85xx Doesn’t Verify 5V & 12V DC/DC Converter Pacific 3
boot. Software Check Display Check option
boot. HW error SSB Supply supply fault error
cause Supply codes

1P11 pin
Change SSB Change SSB Change SSB Change SSB 2 must be High
6 standby line must be Low
8 +12V supply supply

Try to reflash main LED’s on DFI


software Panel

If no results.. Change Display


Change DFI Panel
Change SSB Supply

In case of blinking LED ;


HR fault finding ends with Change SSB board or Display supply
CLR, Error code is the input to start SSB Component level repair.

VDS 03-09-07 / Q528E Fault finding-V2 4


No Sound

Sound
No sound or sound related
complaint

Check internal sound from


Setting assistant
Check Sound on Speakers
and Headphone

Check different (other) sound


input modes

DVB-T sound. Analog reception


External inputs
MP3 file from USB Check with i+ button on Check with i+ button on Digital inputs
Analog
RC Sound mode in DVB-T RC sound Mode

By using this input we MPEG2 Stereo?, PNX853x SPDIF


Analog? Mono /Stereo? HDMI
test directly the Multichannel? AC3? Input selection
internal digital audio Nicam?
Other language? ADC
path from PNX853x to
the Audio Amplifier
Use Audio
coax cable!

From DVI
Or HDMI
Output source?

From DVI

Separate Audio connection


Analog or SPDIF must be
connected and right input
selected in Menu

Check Audio settings in


Source,
Key components; Key components involved:
DVD player set-top box...
USB, PNX853x, DAC, Tuner, IF, PNX853x, PNX853x DAC,
Audio amplifier Audio amplifier and speakers

Check in Installation menu/ Connection


Menu Audio settings association

Key components involved and attention points;


PNX853x, input ADC and output DAC,
Audio amplifier and speakers
Special attention for SPDIF input, connection has to be
made via SPDIF coax cable and not a simple shielded
Audio cable

VDS 03-09-07 / Q528E Fault finding-V2 5


2 LEDS on

2 LEDS
On

2 LED’s on and some noise from No Software in


platform supply. Standby Processsor
Platform Supply is in DC Protection
(Audio Protection)

Program Standby
Software
Aurea Via Hyper Terminal
Y
Set?

Aurea set,
Try to disconnect AL / Audio Connect PC to Service connector
Amplifier / PSU board. Open Hyper Terminal
Switch set on without Audio part Short circuit ISP pins
Start set
Program Standby Processor Software

No

Set is operating
without Audio No
amplifier part?

Replace AL / Audio
Replace SSB
amplifier board

VDS 03-09-07 / Q528E Fault finding-V2 6


No Picture

Audio or No Picture Sound


No Picture is OK
Video

Ambilights
No
are working?
Menu No
displayed?
Y

If Ambilights are working


Y
We can make conclusion that Back-end is OK

Try jpeg picture or color


bar in jpeg from USB
Backlight?

Backlight seems
Check ambilights power supply (12V)
Y to be OK
from Display supply.
If power supply is OK, probably back-
No Backlights end of SSB is defective

Connect USB stick


& Go to CSM

Picture still visible


Test pattern
No on background
Displayed?
without backlights

Y
Connect USB stick to PC &
Check CSM log file Pacific and DFI?
Y Y

After Test patterns CSM


Log file written on USB
menus are displayed

Check Display supply;;


Y Inverter power supply (24V)
No
Lamp on/off signal on pin 3 1P11 must be High
Inverter control signal
Explore CSM Menus or Log file
Software version, Error Codes
Option Codes & Display option (option N 5)

Display
supply Is OK?

LED near
On Off
LVDS is ?

If LED near LVDS connector is Off, power No


supply to Display Ctrl. Board is missing.
If LED near LVDS connector is on,
check LVDS connection to Display.
Display Option code is correct?
Check +12V from Display supply on pin 8
1P11= +12V Display supply Y
Check Fuse 1B50

+12V on
Is Missing
pin 8 1P11?
OK
Check or change;
LVDS Connections to Display and DFI
DFI Panel if present
Change Display Change Display
Display Control board Change SSB
supply Inverter board

VDS 03-09-07 / Q528E Fault finding-V2 7


Front-end

Front-end

DVB-T Reception Analog reception

Monitor and Check tuning to Macro blocs


DVB-T multiplex via UART / Video or sound
Hyper terminal and Log script interruptions

Check in CSM2 Noise figure


If DVB-T signal is received And in CSM 7 if Tuner frequency
You will find PID id in Log Check signal quality is correct and TV system
script

TV Menu

Possibility to check signal quality on


Scart 1 (and Scart 2) by using second
TV as monitor
Installation

Channel
Give frequency of Installation
the multiplex

Digital test This check must be performed on the


reception, different Multiplexes available in the
region.
To know the frequency of the different
multiplexes go first in CSM menu 7.
Or use table with regional multiplexes
Start (green
button)

Network name is displayed


and Signal Quality

VDS 03-09-07 / Q528E Fault finding-V2 8


Audio & Video

No Audio
&
no Video

Display
No
Bleu mute?

Yes

Go to CSM

Yes

Test pattern
No
Is Displayed?

Yes No
Picture

Leave CSM and


Do a check on different inputs

Front-End Tuner SD Inputs HD Inputs USB


Analog and Digital Scart, CVBS, YUV HDMI / YUV MP3 - JPEG

Blue Mute?
Blue Mute? Blue Mute?
Blue Mute?

Y
Y
Y
Reinstall Presets
USB is recognized
in MMB?
Y Check
compatibility of
Is OK? signal

No

Front-End Tuner SD Inputs HD Inputs USB


Analog and /or Scart, CVBS, YUV HDMI / YUV MP3 – JPEG
Digital defective Defective defective defective

Input and signal Same behavior on all input sources? Input and signal is
is OK Change SSB OK

VDS 03-09-07 / Q528E Fault finding-V2 9


Instruction note SSB replacement
START

Set is still
operating?

Yes No

Create “repair” directory on USB and connect USB to Set


Go to SAM and save the TV settings via “Upload to USB”

- Replace SSB board by a Service SSB.


- Make the SSB fit mechanically to the set.

Start-up set

Set behaviour?

Set is starting up but no display Set is starting up & display is OK

Read remark 1
Program “Display Option” code via 062598
MENU, followed by 3 digits code (this code
can be found on a sticker inside the set)

After entering “Display Option” code, set is


going to Standby (= validation of code)

Restart the set

If set is starting-up in Factory mode “F”, push


the “Volume minus” button on the local
keyboard for 5 seconds and restart the set

No
Saved settings
on USB stick?
Connect PC to Service connector, or use
ComPair interface.
Connect USB with Jett files directory in the Yes
Root of USB In case of settings reloaded from USB, the set type,
serial number, Display 12NC, are automatically stored
Go to SAM and reload settings when entering display options.
via “Download from USB”
Program Set Type number, serial number and
Display 12NC

Check latest software on Service website.


Update main and Standby software via USB
- Check if correct “Display Option” code is programmed.
- Verify “Option Codes” according sticker inside the set.
Check and perform alignments in SAM - Default settings for White drive ...see Service Manual

according to the Service Manual

Final check of all menus in CSM


Special attention for HDMI Keys

END
Q528E SSB Board swap –
VDS Updated 12-09-2007
Q528E Software Update

Also possible to save all set


Check and write down current
related data to USB, from CSM
main and standby software
(CSM Log)

Download latest software from Philips


consumer website
Prepare USB memory stick with
Or
software in Upgrades directory
From Service website, extract from one
Xxxxx.upg
zip software file. Pay attention to use the
right file!

Connect USB memory stick to set

Set is still operating?

From Boot 2 From Boot 1


Y

RC in DVD mode Go to UI (User Interface) RC in DVD mode


Hold pressed OK button and TV Menu – Software Update – Hold cursor down pressed and connect set to
connect set to mains Local updates mains

Switch RC back to TV Switch RC back to TV


Select right software

Software update Screen Software update screen, select software


Select Software If no software update screen then monitor via
Hyper Terminal and service connector.
USB is recognized?
Software is updating and Select Software and Validate
reflashing

Software update and reflash progress is


Done
monitored via Hyper Terminal

Disconnect set from mains,


remove USB memory stick
Reconnect set to mains

VDS - Q528E-Software update