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2 out of 2 points

per gallon for a fleet of 100 cars. The average is:

Selected Answer:

19.718

Correct Answer:

19.718

Question 2

2 out of 2 points

players during the 1997-98 playoff and championship

series. What percentage of the 12 player playoff roster is

responsible for approximately 50% of the points scored?

Selected Answer:

2 players = 16.6%

Correct Answer:

2 players = 16.6%

Question 3

0 out of 2 points

Selected Answer:

Correct Answer:

Evaluation Method

Exact Match

Correct Answer

Case Sensitivity

Question 4

2 out of 2 points

Selected Answer:

602.4

Correct Answer:

Evaluation Method

Correct Answer

602.4

Exact Match

Response Feedback:

Case Sensitivity

602.4

Question 5

2 out of 2 points

unstable because:

Selected Answer:

Correct Answer:

Evaluation Method

Correct Answer

Case Sensitivity

outside the control

limits two of the points

fall outside the control

limits

Exact Match

Response Feedback:

limits

Question 6

0 out of 2 points

Selected Answer:

Correct Answer:

Evaluation Method

Exact Match

Correct Answer

Case Sensitivity

failed test seven

because Fifteen points

are in a row within 1

sigma of center line

(either side).

Question 7

2 out of 2 points

............. for the variation that should be investigated.

Selected Answer:

Special Cause

Correct Answer:

Evaluation Method

Exact Match

Response Feedback:

Correct Answer

Case Sensitivity

special cause

special cause

Question 8

0 out of 2 points

EWMA, X bar and S, and............

Selected Answer:

P Chart

Correct Answer:

Question 9

2 out of 2 points

successive customers had to wait for service at an oil

change facility. Find the mean and standard deviation.

Selected Answer:

Correct Answer:

Evaluation Method

Correct Answer

Mean = 9.9850;

Standard Deviation =

0.0918

Exact Match

Response Feedback:

Case Sensitivity

0.0918

Question 10

2 out of 2 points

is 0.8, what is the probability that 4 individuals will react

positively from a sample of 10 individuals?

Selected Answer:

0.005505

Correct Answer:

0.005505

Question 11

2 out of 2 points

of customers arriving at ATM during the lunch hour is 12

customers per hour. The probability of exactly two arrivals

during the lunch hour is:

Selected Answer:

0.0004 or 0.004%

Correct Answer:

Evaluation Method

Exact Match

Response Feedback:

Correct Answer

Case Sensitivity

0.00044

0.00044

Question 12

2 out of 2 points

NORMAL with a mean of 750 and standard deviation of

100. The probability that demand will exceed 900 is:

Selected Answer:

0.0668

Correct Answer:

0.0668

Question 13

0 out of 2 points

There appears to be a ......... relationship between days

absent and age.

Selected Answer:

curvilinear

Correct Answer:

Evaluation Method

Exact Match

Correct Answer

Case Sensitivity

a negative

Question 14

2 out of 2 points

schematically laid out on a cause-and-effect diagram

(Ishikawa), the next step is to collect data so as to confirm

or refute speculated causes. So, the cause-and-effect

diagram can be thought of a tool to help develop ............

which is then followed up with data collection and ...........

testing.

Selected Answer:

Hypothesis; Hypothesis

Correct Answer:

Hypothesis; Hypothesis

Question 15

2 out of 2 points

hydralic pumps. The graphs below are based on a

production run of 50 sequential observations from each

supplier (A & B). With which supplier(A or B)you will sign a

contract?

Selected

well A out of the 50 sequential observations has the least overall variations but

Answer: since oberservations are in order it reveals B is becoming more stable with

time/progression of observations, so I would pick B, (A looks to be trending up,

making me think ithe hydralic pumps will wear out quicker

Correct

Answer:

Evaluation Method

Case Sensitivity

process is stable around

the target value

Exact Match

around the target value

Response

Feedback:

Correct Answer

Question 16

2 out of 2 points

encountered. If the probability that an inspected item is defective is 0.02, what

is the probability of having to look at 15 items before encountering a defective

one?

Selected Answer:

0.01510

Correct Answer:

0.01510

Question 17

0 out of 2 points

resistance to tampering. Eleven bottles were found to be prone to

tampering. Using a 99 percent confidence interval for the

population proportion of the bottles that are prone to tampering,

a 99 percent interval is:

Selected Answer:

0.0036 to 0.0576

Correct Answer:

0.0036 to 0.0278

Question 18

0 out of 2 points

that the time taken for emergency call can be represented by a

normal distribution curve with a mean of 50 minutes and standard

deviation of 10 minutes. What proportion of the service calls

takes more than 30 minutes?

Selected Answer:

1.50000

Correct Answer:

0.9772

Question 19

2 out of 2 points

indicate that the time taken for emergency call can be

represented by a normal distribution curve with a mean of

50 minutes and standard deviation of 10 minutes. What

proportion of the service calls takes less than 30 minutes?

Selected Answer:

0.0228

Correct Answer:

0.0228

Question 20

0 out of 4 points

Selected Answer:

1.529

Correct Answer:

Evaluation Method

Exact Match

Correct Answer

F = 181.3

Case Sensitivity

Question 21

0 out of 4 points

temperature in 2000. Predict that in 100 years, will the

temperature increase or decrease?

Selected Answer:

Correct Answer:

Evaluation Method

Exact Match

Correct Answer

Case Sensitivity

increase

Question 22

0 out of 4 points

Selected Answer:

3.76

Correct Answer:

Evaluation Method

Exact Match

Correct Answer

Case Sensitivity

3.739

Question 23

2 out of 2 points

equation.

Selected Answer:

y = 4.7693 + 0.014784 x

Correct Answer:

y = 4.7693 + 0.014784 x

Question 24

0 out of 2 points

1000, Y will change from ................. to................................

Selected Answer:

0.014784 - 14.784

Correct Answer:

6.2477 - 19.5533

Question 25

0 out of 2 points

Suppose you fit the model E(y) = b0 + b1x1 + b2x2 + b3x3 + b4x4) to a

set of n = 15 data points and found R2 (R square) = .74, SST (Total) =

1.690, and SSE = 0.439. Calculate the Variance (S square) and F statistics

for testing this model.

Selected Answer:

Correct Answer:

Question 26

2 out of 2 points

the UCL for Means (X bar):

Selected Answer:

35.25

Correct Answer:

35.25

Question 27

2 out of 2 points

the UCL for Range:

Selected Answer:

16.43

Correct Answer:

16.43

Question 28

2 out of 2 points

.......... index uses both the average and standard deviation of the process

to determine if the process is capable of meeting the specification.

Selected Answer:

process capability

Correct Answer:

Evaluation Method

Exact Match

Correct Answer

Case Sensitivity

CPK

Question 29

2 out of 2 points

a part. The specification is bilateral with a requirement

of 4.500 0.010. The average (X bar) = 4.505, and the

standard deviation S = 0. 0011. Calculate the CPK:

Selected Answer:

1.52

Correct Answer:

1.52

Response

Feedback:

Question 30

2 out of 2 points

measurements are: Average = 6800, Standard Deviation

= 125, and LSL =7500. What is the Cpk? Is the process

capable?

Selected Answer:

Correct Answer:

Question 31

2 out of 2 points

be CAPABLE. Based on a table presented to you (process

capability PowerPoint), the CPK = 1.00, the DEFECTIVE rate

= 1/741. Which of the following statements is correct?:

Selected Answer:

Correct Answer:

Question 32

0 out of 2 points

Selected Answer:

3.588

Correct Answer:

Evaluation Method

Exact Match

Correct Answer

Case Sensitivity

1.75

Question 33

2 out of 2 points

Type I error occurs when based on your data you reject the

............. hypothesis when in fact it is true. The probability

of a type I error is the level of significance of the test of

hypothesis, and is denoted by ............

Selected

Answer:

decision when the null hypothesis is true"

Correct

Answer:

Evaluation Method

Exact Match

Correct Answer

Case Sensitivity

null; Alpha

Question 34

2 out of 2 points

hypothesis when it is in fact it is false. The probability of a

type-II error is denoted by ......

Selected Answer:

Beta

Correct Answer:

Beta

Question 35

2 out of 2 points

stem of ..............and leaf of .................

Selected Answer:

Correct Answer:

Question 36

2 out of 2 points

Selected Answer:

3.489

Correct Answer:

3.489

Question 37

4 out of 4 points

Referring to Chi-Square Table Below, the chi-square (critical value) was found

from the table was found to be 12.592. If you test a hypothesis, which one of

the following statements is correct?

Selected

Answer:

Correct

Answer:

Chi Square is less than the value found from the table (critical

value).

We cannot reject the null hypothesis because the Calculated

Chi Square is less than the value found from the table (critical

value).

Question 38

6 out of 10 points

Measurement System

Capability Studies including Basic Concepts of Gauge

Capability, and provide an examples according

approximately 100 words).

Selected

Answer:

2) "Isolate those components of variability in the measuring system"

3) "Assess the capability of the instrument or gauge"

4) "DMAIC problem sovling"

5)"Utilize repeat and reproducibility"

6) "check stability of different levels of varibility"

Minitab has a template for Gage R & R Study, i have not been able to open

the GAGE1A.MTW file but it looks to do a good job was reading about it here:

http://realleansixsigmaquality.com/cms/images/ch7svol1.pdf

Correct

Answer:

Response

Feedback:

[None Given]

Question 39

4 out of 4 points

with Alpha = 0.05

Selected Answer:

12.592

Correct Answer:

12.592

Question 40

8 out of 10 points

the DMAIC process (in approximately 100

words).

Selected

Answer:

for: Define,Measure, Analyze, Improve, Control.

1) Define- Define the problem,make improvements, establish goal of

project, goals & requirements

2) Measure- measure the various processes

3) Analyze- Process to determine:causes,variations and performances.

4) Improve- by making changes/adjustments to the process

5) Control- maintain a accepted level of performance/stability and future

protocals

Correct

Answer:

Response

Feedback:

[None Given]

Question 41

8 out of 10 points

Application of Control Charts.

Selecte hymm well after doing some reading the healthcare system uses statistics a lot.

d

One thing I see in particular is They are using Run Charts

Answer: "Run charts allow us to understand objectively if the changes we make to a

mathematical complexity. This method of analyzing and reporting data is of

greater value to improvement projects and teams than traditional aggregate

summary statistics that ignore time order. Because of its utility and simplicity,

the run chart has wide potential application in healthcare for practitioners and

decision-makers. Run charts also provide the foundation for more sophisticated

methods of analysis and learning such as Shewhart (control) charts and planned

experimentation"

Resource:

The run chart: a simple analytical tool for learning from variation in healthcare

processes

by 5 BMJ Qual Saf 2011 20: 46-51 Rocco J Perla, Lloyd P Provost and Sandy K

Murray

https://pediatrics.med.unc.edu/about/quality/documents/The%20run

%20chart%20-%20a%20simple%20analytical%20tool.pdf

Correct

Answer: page 482 6th edition.

Respon [None Given]

se

Feedba

ck:

Question 42

10 out of 10 points

approximately 100 words.

Selected

Answer:

"Deming was widely credited with leading the quality revolution in Japan in the

1950's, and worked with American businesses inthe 1980s, One of the

principle components of his approach is the change methodology that he

named after another 'guru', Walter Shewhart, This approach has four steps:

1) Plan -decide on desirable changes and evaluate existing data, and consider

if new information is required.

2) Do- make changes decided upon, perferably in small, experimental way.

3) Check- evaluate the effects of the experiment

4) Act- implement the required changes.

This represented a cycle, intended as a means of accumulating knowlege."

http://www.twi-global.com/technical-knowlege/faqs/environment-faqs/what-is-demingsshewhart-cycle/

Correct

Answer:

page 21

Feedback:

Question 43

10 out of 10 points

in approximately 100 words.

Selected

Answer:

2) Stratification- Group data by stratification variables (tabes, data,counts

etc)

3) Scatter Diagram- explain the realtionships with scatter diagrams

4) Histogram-reveals overall picture of process

6) Control Chart comparing lines, reveals process variation, limits in control

or not

7) Cause and effect diagram- can be used to structure a brainstorming

session,

Correct

Answer:

Response

Feedback:

page 180 - Time series, control charts, histograms, pareto diagrams, scatter

diagrams, cause and effect charts, defect concentration diagram, and

checksheets.

[None Given]

Question 44

8 out of 10 points

drawbacks in Group-Based problem solving (in 100 words).

Selected The Delphi Method begins with the development of a set of open-ended

Answer: questions on a specific issue. These questions are then distributed to various

experts. The responses to these questions are summarized and a second set

of questions that seek to clarify areas of agreement and disagreement is

formulated and distributed to the same group of experts.

Advantages:

Is conducted in writing and does not require face-to-face meetings:

Helps keep attention directly on the issue:

Allows a number of experts to be called upon to provide a broad range of

views, on which to base analysistwo heads are better than one:

Is inexpensive.

Disadvantages:

Information comes from a selected group of people and may not be

representative;

Tendency to eliminate extreme positions and force a middle-of-the-road

consensus;

More time-consuming than group process methods;

Requires skill in written communication;

Correct

Answer:

the group must be quantitative in nature. This method allows for

anonymity among members and also allows the members to

present their thoughts to the group. They also have the ability to

provide feedback to other thoughts. To start with the questions

are posed to the group and responses are made in writing and

presented to the group monitor. The responses are gathered and

analyzed and the following information is presented to the group:

minimum response, maximum response, first quartile, second

quartile, third quartile, interquartile range, and the mode. The

monitor then asks the same questions again and the members

respond in writing as before. The member must also provide a

brief explanation if their response is outside the interquartile

range. The responses are again gathered by the monitored and

compiled presenting the same set of statistics as round one to

the group. The monitor also presents any explanations of extreme

views. Round three now begins. The monitor poses the same

questions again and requests a response from the members. The

difference this time is that any member providing a response

inside the interquartile range from round two must provide a brief

explanation for their response. The responses are again in

writing. The monitor collects the responses, compiles the

statistics and provides them to the group members. The monitor

also presents the reasons provided by the members to the group.

Round 4 begins. The same questions are posed again and a final

written response is required. These estimates are the final

determination of the group. Responses are gathered and

statistics presented to the group. This time no explanations are

required. The Delphi method is good because it allows members

to adapt their estimates based on the responses given by the

other members. There is also anonymity which allows everyone

to participate without worrying about being ridiculed or pointed

out in the group. This anonymity is also a drawback and this

method also does not promote team building as some of the

other group methods do. Delphi method usage is also not an

exact science and should be considered as an estimate used to

corroborate other methods.

Response [None Given]

Feedback

:

Question 45

10 out of 10 points

strength of concrete blocks in units of 100

lb per square inch. Calculate the mean, median,

and the standard deviation. You may use Minitab to save

time in calculations.

Selected

Answer:

Correct

Answer:

Mean= 45.507

Median= 45.500

St Dev.=7.674

45.507, the median is 45.500 and the

standard deviation is 7.674.

Response

Feedback:

[None Given]

Question 46

6 out of 10 points

1996 salary (in $1000) and the educational

background for a sample of 25 employee at

a large manufacturing company.

Educational background is measured by the

number of years formal schooling (12 refers

to a high school graduate; 16 refers to a

college graduate; 17 through 20 refer to

college degree plus the number of years of

graduate work). Calculate the correlation

coefficient (you may construct a scatter

diagram) and explain what it means.

Answer: Pearson correlation of education and salary = 0.898

P-Value = 0.000

pc problems are not allowing me to paste in the minitab Scatter diagram so I

will email it to the instructor and label it final exam question 46 scatter chart

Correct

Answer:

indicates that there is a strong

association between education and

Salary. The positive coefficient

suggests that has education increases

salary will also increase.

Feedback

:

Question 47

10 out of 10 points

and Continuous Variables (Distributions).

Provide examples.

Selected

Answer:

"

If a variable can take on any value between two specified values, it is called

a continuous variable; otherwise, it is called a discrete variable.

Some examples will clarify the difference between discrete and continuous

variables.

Suppose the fire department mandates that all fire fighters must

weigh between 150 and 250 pounds. The weight of a fire fighter would be an

example of a continuous variable; since a fire fighter's weight could take on

any value between 150 and 250 pounds.

Suppose we flip a coin and count the number of heads. The

number of heads could be any integer value between 0 and plus infinity.

However, it could not be any number between 0 and plus infinity. We could

not, for example, get 2.5 heads. Therefore, the number of heads must be a

discrete variable."

resource:

http://stattrek.com/probability-distributions/discrete-continuous.aspx

Correct

Answer:

page 73

Feedback

:

Question 48

4 out of 8 points

samples of four titanium buttons, the samples being drawn at regular

intervals from a chemical process. Find the following:

1. Standard Deviation

2. X bar bar

3. UCL

4. LCL

Selected

Answer:

Q1 Median

Q3

OB1

25 0 122.55

4.11 20.53 421.50 16.75 25.20 124.00

126.40 129.30

OB2

25 0 127.20 0.787 3.93

15.47

3.09 122.60 123.80

127.00 129.60

OB3

25 0 127.10 0.715 3.58

12.79

2.81 122.20 124.30

127.00 128.90

OB4

25 0 127.04

126.40 128.90

0.970 4.85

23.50

UCL=134.00

LCL=117.94

Chart is emailed it will not copy

Correct

Answer:

Response

Feedback:

X bar Bar = 127.0

LCL = 121.91

UCL = 132.09

[None Given]

Question 49

6 out of 6 points

following distribution:

Selected

Answer:

Correct

Answer:

Response

Feedback:

mean = 1

ST Dev=1

Mean = = x f (x)

= (0) (0.4) + (1) (0.3) + (2) (0.2) + (3)

(0.1)

= 0.3 + 0.4 + 0.3 = 1.0

Variance = = (x-) f (x)

= (0-1) (0.4) + (1 1) (0.3) + (21) (0.2) + (3-1) (0.1) = 1.0

Std dev = = square root of 1.0 = 1.0

[None Given]

Question 50

1 out of 10 points

A rental car company wants to investigate whether the type of car rented

affects the length of the rental period. An experiment is run for one week at a

particular location, and 10 rental contracts are selected at random for each car

type. The results are shown in the following table.

Type of Car Observations

Subcompact

4 6 4

8

7

6 4 3 2 7

Compact

2 4 5

8

6

7 4 3 2 8

Midsize

5 2 4

6

8

2 3 5 3 8

Full Size

4 6 8

6

11

4 5 8 3 8

Is there evidence to support a claim that the type of car rented affects the

length of the rental contract? Use =0.05. Solve this problem using Minitab.

Selecte Descriptive Statistics: Full size, MIdsize, Compact, Sub-compact

d

Answer

:

Variable

N N* Mean SE Mean StDev Minimum

Q1 Median

Q3

Maximum

Full size 10 0 6.300 0.775 2.452 3.000 4.000 6.000 8.000 11.000

MIdsize

10 0 4.600 0.702 2.221 2.000 2.750 4.500 6.500 8.000

Compact

10 0 4.900 0.722 2.283 2.000 2.750 4.500 7.250 8.000

Sub-compact 10 0 5.100 0.623 1.969 2.000 3.750 5.000 7.000 8.000

Correct

Answer

:

H0: The type of car does not affect the length of rental

period.

Ha: The type of car affects the length of rental period.

Step 2: Enter Data in Minitab- Data of each Row should be

entered in a Column in Minitab. Then click on Stat>

ANOVA> One Way ANOVA

The following results are from Minitab:

One-way ANOVA: sub-compact, compact, midsize, full size

Source DF

SS

MS

Factor 3

16.67 5.56

Error 36 180.30 5.01

Total 39 196.98

F

1.11

P

0.358

Reject the null hypothesis if P-value is smaller than .

In this problem: P-value= 0.358 which is bigger than

conclude that the type of car does not affect the length of

rental period.

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