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Soheir Yassa

640 boul., Chomedey, App. 4 Laval, QC, H7V 3W4
(450) 681-6778 /  (438) 887-0389
 sosoh2003@yahoo.com

Job Objective / Objectif d’emploi
I’m seeking a position as a waitress / Je souhaiterais occuper un poste de
serveuse

Profile / Profil

 Experience as Waitress and Hostess
 Experience with food and beverage monitor
 Respectful, conscientious and flexible
 Active, dynamic, adapted to teamwork and on my own
 Experience with Microsoft Office
 Speak English, Arabic and French

Work Experiences / Expérience de travail

WAITRESS / SERVEUSE
Sonesta Hotels, Resorts, Egypt 1991-1996
Sheraton Hotel, Egypt 1989-1991

 Welcome guests and explain the menu and wine list
 Take guests orders and transfer the orders to the kitchen
 Follow-up on the orders to ensure rapidity of service
 Ensure food quality and presentation
 Serve the guests in professional way
 Return back with bills and give change accurately
 Accept and transmit comments if needed
 Re-arrange tables
 Ensure hygiene and security rules are observed

ADMINISTRATIVE CLERK
Exxon Mobil, Egypt 1996-2003

 Transfer all incoming calls
 Meet clients and ensure they can have what they required
 Answer all outgoing calls
 Assist secretary when needed

Formation / Education HIGH SCHOOL SECONDARY CERTIFICATE English mission. Soheir Yassa References available upon demand 450-681-6778 . Egypt Interest / Intérêts Computer work such as: Adobe photo shop and PowerPoint. Volley ball and swimming competitions. Egypt 1987-1988 Other training / Perfectionnements HOTELS ATTITUDE AND ETIQUETTE 1993 Middle East Sonesta Regional Office. Egypt HOTELS TRAINING MANAGEMENT 1990 Cairo Sheraton Hotel.