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TABLE :1

AGE OF THE RESPONDENTS


AGE
BELOW 25
26-35
36-45
45 AND ABOVE
TOTAL

FREQUENCY
35
55
22
8
120

PERCENTAGE
29
46
18
7
100

CHART:1
AGE OF THE RESPONDENTS

AGE

7%

BELOW 25
29%

18%

26-35
36-45
45 AND ABOVE

46%

TABLE:1
GENDER
GENDER
MALE
FEMALE
TOTAL

FREQUENCY
73
47
120

PERCENTAGE
61
47
100

GENDER

MALE

39%

FEMALE
61%

CHAR
T:1
GENDER

TABLE:3
MARITAL STATUS OF THE RESPONDENTS
MARITAL STATUS
MARRIED
UNMARRIED
TOTAL

FREQUENCY
54
66
120
CHART:3

PERCENTAGE
45
55
100

MARITAL STATUS OF THE RESPONDENTS

MARITAL STATUS

MARRIED
UNMARRIED

45%
55%

TABLE:4
EXPERIENCE OF RESPONDENTS
EXPERIENCE
0-5
5-10
10-15
ABOVE 15
TOTAL

FREQUENCY
74
31
13
2
120

PERCENTAGE
61
26
11
2
100

CHART:4
EXPERIENCE OF RESPONDENTS

EXPERIENCE

11% 2%

0-5
5 TO 10
10 TO 15

26%

ABOVE 15
62%

TABLE :5
QUALIFICATION OF THE RESPONDENTS
QUALIFICATION

UP TO 10 TH
HSC\ITI
DIPLOMA
UGDEGREE
PGDEGREE
TOTAL

FREQUENCY
21
25
31
36
7
120

PERCENTAGE
17
21
26
30
6
100

TABLE :5
QUALIFICATION OF THE RESPONDENTS

QUALIFICATION

6%

UP TO 10 TH

18%

HSC\ITI
DIPLOMA

30%

UGDEGREE
PGDEGREE

21%

26%

TABLE:6
INCOME OF THE RESPONDENTS
INCOME
BELOW 10000
10000-20000
20000-30000
ABOVE 30000
TOTAL

FREQUENCY
37
70
13
0
120

PERCENTAGE
31
58
11
0
100

CHART:6
INCOME OF THE RESPONDENTS

INCOME

11%
31%

BELOW 10000
10000-20000
20000-30000
ABOVE 30000

58%

TABLE:7
MY WORKPLACE IS PHYSICALLY COMFORTABLE PLACE TO WORK
STRONGLY AGREE
AGREE
NEUTRAL
DISAGREE

FREQUENCY
26
83
11
0

PERCENTAGE
22
69
9
0

STRONGLY DISAGREE
TOTAL

0
120

0
100

CHART:7
MY WORKPLACE IS PHYSICALLY COMFORTABLE PLACE TO WORK

MY WORKPLACE IS PHYSICALLY COMFORTABLE PLACE TO WORK

9%

22%

STRONGLY AGREE
AGREE
NEUTRAL
DISAGREE
STRONGLY DISAGREE

69%

TABLE -8
I HAVE THE MATERIAL AND EQUIPMENT TO DO MY WORK PROPERLY
STRONGLY AGREE
AGREE
NEUTRAL
DISAGREE
STRONGLY DISAGREE

FREQUENCY
36
76
8
0
0

PERCENTAGE
30
63
7
0
0

TOTAL

120

100

CHART -8
I HAVE THE MATERIAL AND EQUIPMENT TO DO MY WORK PROPERLY

Sales

STRONGLY AGREE

7%
30%

AGREE
NEUTRAL
DISAGREE
STRONGLY DISAGREE

63%

TABLE-9
ORGANIZATION POLICIES ARE CLEARLY COMMUNICATED TO ME
STRONGLY AGREE
AGREE
NEUTRAL
DISAGREE

FREQUENCY
27
83
10
0

PERCENTAGE
23
69
8
0

STRONGLY DISAGREE
TOTAL

0
120

0
100

CHART-9
ORGANIZATION POLICIES ARE CLEARLY COMMUNICATED TO ME

ORGANIZATION POLICIES ARE CLEARLY COMMUNICATED TO ME

8%

STRONGLY AGREE

23%

AGREE
NEUTRAL
DISAGREE
STRONGLY DISAGREE

69%

TABLE -10

I AM SATISFIED WITH MY JOB SECURITY


STRONGLY AGREE
AGREE
NEUTRAL

FREQUENCY

PERCENTAGE

23
85
12

19
71
10

0
0
120

DISAGREE
STRONGLY DISAGREE
TOTAL

0
0
100

CHART -10

I AM SATISFIED WITH MY JOB SECURITY

I AM SATISFIED WITH MY JOB SECURITY

10%

STRONGLY AGREE

19%

AGREE
NEUTRAL
DISAGREE
STRONGLY DISAGREE

71%

TABLE:11

I AM HAPPY TO REPORT FOR WORK EVERY DAY


STRONGLY AGREE
AGREE

FREQUENCY

PERCENTAGE

29
85

24
71

6
0
0
120

NEUTRAL
DISAGREE
STRONGLY DISAGREE
TOTAL

5
0
0
100

TABLE:11

I AM HAPPY TO REPORT FOR WORK EVERY DAY

I AM HAPPY TO REPORT FOR WORK EVERY DAY

STRONGLY AGREE

5%
24%

AGREE
NEUTRAL
DISAGREE
STRONGLY DISAGREE

71%

TABLE 12

MY IMMEDIATE SUPERVISOR HAS SUFFICIENT PRODUCT KNOWLEDGE AND


SKILLS TO TRAIN US.
FREQUENCY

PERCENTAGE

31
71
18
0
0
120

STRONGLY AGREE
AGREE
NEUTRAL
DISAGREE
STRONGLY DISAGREE
TOTAL

26
59
15
0
0
100

CHART 12

MY IMMEDIATE SUPERVISOR HAS SUFFICIENT PRODUCT KNOWLEDGE AND


SKILLS TO TRAIN US.

MY IMMEDIATE SUPERVISOR HAS SUFFICIENT PRODUCT KNOWLEDGE AND SKILLS TO TRAIN US.

15%

26%

STRONGLY AGREE
AGREE
NEUTRAL
DISAGREE
STRONGLY
DISAGREE

59%

TABLE 13
I HAVE OBSERVED GOOD PROFESSIONALISM FROM MY SUPERVISOR AND
COLLEAGUES.

FREQUENCY

PERCENTAGE

28
84
8
0
0
120

23
70
7
0
0
100

STRONGLY AGREE
AGREE
NEUTRAL
DISAGREE
STRONGLY DISAGREE
TOTAL

CHART 13
I HAVE OBSERVED GOOD PROFESSIONALISM FROM MY SUPERVISOR AND
COLLEAGUES.

I HAVE OBSERVED GOOD PROFESSIONALISM FROM MY SUPERVISOR AND COLLEAGUES.

7%
23%

STRONGLY AGREE
AGREE
NEUTRAL
DISAGREE
STRONGLY DISAGREE

70%

TABLE 14

MY IMMEDIATE SUPERVISOR GIVES REGULAR FEEDBACK TO IMPROVE MY


PERFORMANCE
STRONGLY AGREE
AGREE
NEUTRAL
DISAGREE
STRONGLY DISAGREE
TOTAL

FREQUENCY

PERCENTAGE

52
46
22
0
0
120

44
38
18
0
0
100

CHART 14

MY IMMEDIATE SUPERVISOR GIVES REGULAR FEEDBACK TO IMPROVE MY


PERFORMANCE

MY IMMEDIATE SUPERVISOR GIVES REGULAR FEEDBACK TO IMPROVE MY PERFORMANCE

18%

STRONGLY AGREE
AGREE
43%

NEUTRAL
DISAGREE
STRONGLY DISAGREE

38%

TABLE 15
I HAVE NEVER OBSERVED OR EXPERIENCED ANY FORMS OF DISCRIMINATION OR
HARASSMENT AT HIS COMPANY
FREQUENCY

PERCENTAGE

26
84
10
0
0
120

22
70
8
0
0
100

STRONGLY AGREE
AGREE
NEUTRAL
DISAGREE
STRONGLY DISAGREE
TOTAL

TABLE 15
MY IMMEDIATE SUPERVISOR GIVES REGULAR FEEDBACK TO IMPROVE MY
PERFORMANCE

MY IMMEDIATE SUPERVISOR GIVES REGULAR FEEDBACK TO IMPROVE MY PERFORMANCE

8%

22%

STRONGLY AGREE
AGREE
NEUTRAL
DISAGREE
STRONGLY DISAGREE

70%

TABLE 16

MY SUPERVISOR DOES NOT DISTURB MY WORK ASSIGNMENT.


FREQUENCY
STRONGLY AGREE
AGREE
NEUTRAL
DISAGREE
STRONGLY DISAGREE
TOTAL

PERCENTAGE

37
76
7
0
0
120

31
63
6
0
0
100
TABLE 16

MY SUPERVISOR DOES NOT DISTURB MY WORK ASSIGNMENT.

MY SUPERVISOR DOES NOT DISTURB MY WORK ASSIGNMENT

6%

STRONGLY AGREE
31%

AGREE
NEUTRAL
DISAGREE
STRONGLY DISAGREE

63%

TABLE 17

I CAN ACCEPT NEW DUTIES IN MY JOB WHEN THERE IS DEMAND


FREQUENCY
30
80
10
0
0
120

STRONGLY AGREE
AGREE
NEUTRAL
DISAGREE
STRONGLY DISAGREE
TOTAL

PERCENTAGE
25
67
8
0
0
100

TABLE 17

I CAN ACCEPT NEW DUTIES IN MY JOB WHEN THERE IS DEMAND

I CAN ACCEPT NEW DUTIES IN MY JOB WHEN THERE IS DEMAND

STRONGLY AGREE

8%
25%

AGREE
NEUTRAL
DISAGREE
STRONGLY DISAGREE

67%

TABLE 18

I CAN ACCEPT MY ORGANIZATIONS POLICY CHANGES QUICKLY.


FREQUENCY

PERCENTAGE

25
85
10
0
0
120

21
71
8
0
0
100

STRONGLY AGREE
AGREE
NEUTRAL
DISAGREE
STRONGLY DISAGREE
TOTAL

TABLE 18
I CAN ACCEPT MY ORGANIZATIONS POLICY CHANGES QUICKLY.

I CAN ACCEPT MY ORGANIZATIONS POLICY CHANGES QUICKLY.

8%

STRONGLY AGREE
21%

AGREE
NEUTRAL
DISAGREE
STRONGLY DISAGREE

71%

TABLE 19

I AM MOTIVATED TO MEET MY GOALS AT WORK.

STRONGLY AGREE
AGREE
NEUTRAL
DISAGREE
STRONGLY DISAGREE
TOTAL

FREQUENCY
27
86
7
0
0
120

PERCENTAGE

TABLE 19

I AM MOTIVATED TO MEET MY GOALS AT WORK.

TABLE 20
I CAN EASILY IDENTIFY THE PROBLEMS AND GROWTH THAT MAY COME IN MY
WORK
STRONGLY AGREE
AGREE
NEUTRAL
DISAGREE
STRONGLY DISAGREE
TOTAL

FREQUENCY
33
71
16
0
0
120

PERCENTAGE

TABLE 21
I DO NOT FIND IT DIFFICULT TO ACHIEVE MY WORK OBJECTIVES.
FREQUENCY
STRONGLY AGREE
AGREE
NEUTRAL
DISAGREE
STRONGLY DISAGREE
TOTAL

18
98
4
0
0
120

PERCENTAGE

TABLE 22

I DO NOT FEEL THAT MY WORK IS OVERLOADED EVEN THOUGH, I AM GIVEN TOO


MUCH RESPONSIBILITIES
FREQUENCY
51
44
25
0
0
120

STRONGLY AGREE
AGREE
NEUTRAL
DISAGREE
STRONGLY DISAGREE
TOTAL

PERCENTAGE

TABLE 23
ALL BRANCHES STAFF TREAT EACH OTHER WITH RESPECT.

FREQUENCY
STRONGLY AGREE
AGREE
NEUTRAL
DISAGREE
STRONGLY DISAGREE
TOTAL

PERCENTAGE

39
67
14
0
0
120
TABLE 24

MY COLLEAGUES HELP EACH OTHER WHEN THE NEED ARISES.


STRONGLY AGREE
AGREE
NEUTRAL
DISAGREE
STRONGLY DISAGREE
TOTAL

FREQUENCY
35
80
5
0
0
120

PERCENTAGE

TABLE 25
SENIOR MANAGEMENT AND EMPLOYEES TRUST EACH OTHER.
STRONGLY AGREE
AGREE
NEUTRAL
DISAGREE
STRONGLY DISAGREE
TOTAL

FREQUENCY
34
79
7
0
0
120

PERCENTAGE

TABLE 26
SOMETIMES I GET APPRECIATION FROM MY SUPERIOR WHICH MOTIVES ME.
STRONGLY AGREE
AGREE
NEUTRAL
DISAGREE
STRONGLY DISAGREE
TOTAL

FREQUENCY
33
73
14
0
0
120

PERCENTAGE

TABLE 27
MY ORGANIZATIONS SALARY STRUCTURE IS EQUAL TO OTHER COMPETITORS.
STRONGLY AGREE
AGREE
NEUTRAL
DISAGREE
STRONGLY DISAGREE
TOTAL

FREQUENCY
32
79
9
0
0
120

PERCENTAGE

TABLE 28
I AM SATISFIED WITH MY OVERALL SALARY.
STRONGLY AGREE
AGREE
NEUTRAL
DISAGREE
STRONGLY DISAGREE
TOTAL

FREQUENCY
28
89
3
0
0
120

PERCENTAGE

TABLE 29
MY APPRAISAL IS DIRECTLY CONNECTED TO MY PERFORMANCE.
STRONGLY AGREE
AGREE
NEUTRAL
DISAGREE
STRONGLY DISAGREE
TOTAL

FREQUENCY
35
73
12
0
0
120

PERCENTAGE

TABLE 30
WHEN I DONT GET THE APPRAISAL MY SENIOR CLEARLY EXPLAIN ABOUT THE
REASON WHY I DID NOT GET AND ALSO GIVES IDEAS TO IMPROVES MY JOB
STRONGLY AGREE
AGREE
NEUTRAL
DISAGREE
STRONGLY DISAGREE
TOTAL

FREQUENCY
31
77
12
0
0
120

PERCENTAGE

TABLE 31
I RECEIVE TIMELY INCREMENT AND PROMOTIONS.
STRONGLY AGREE
AGREE
NEUTRAL
DISAGREE
STRONGLY DISAGREE
TOTAL

FREQUENCY
35
79
6
0
0
120

PERCENTAGE