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RHN Reference en 410

RHN Reference en 410

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In addition to viewing probe status within the RHN interface, you may be notified when-
ever a probe changes state. This is especially important when monitoring mission-critical
production systems. For this reason, Red Hat recommends taking advantage of this feature.

Toenable probe notifications within RHN, you must have identified a mail exchange server
and mail domain during installation of yourRHN Satellite Server and configured sendmail
to properly handle incoming mail. Refer to the Installation chapter of the RHN Satellite
Server Installation Guide for details.

170

Chapter 7. Monitoring

7.4.1. Creating Notification Methods

Notifications are sent via a notification method, an email or pager address associated with
a specific RHN user. Although the address is tied to a particular user account, it may serve
multiple administrators through an alias or mailing list. Each user account can contain
multiple notification methods. To create a notification method:

1. Log into the RHN website as either an Organization Administrator or Monitoring
Administrator.

2. Navigate to the User DetailsNotification Methods tab and click create new

method.

3. Enteran intuitive, descriptive label forthe method name, such asDBA day email,
and provide the correct email or pager address. Remember, the labels for all notifi-
cation methods are available in a single list during probe creation, so they should be
unique to your organization.

4. Select the checkbox if you desire abbreviated messages to be sent to the pager. This
shorter format contains only the probe state, system hostname, probe name, time
of message, and Send ID. The standard, longer format displays additional message
headers, system and probe details, and instructions for response.

5. When finished, click CreateMethod. The new method shows up in the UserDetails

Notification Methods tab and the Notification page under the top Monitoring
category. Click its name to edit or delete it.

6. While adding probes, select theProbeNotifications checkbox and select the new no-
tification method from the resulting pulldown menu. Notification methods assigned
to probes cannot be deleted until they are dis-associated from the probe.

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