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INTER PERSONAL

RELATIONSHIPS
A
GURUKUL
PRESENTATION

HAVE YOU WONDERED WHY SOME CO-WORKERS PREFER TO KEEP TO THEMSELVES, EVEN THOUGH THE GROUP IS VERY
EFFECTIVE AND WORKS TOGETHER AS A TEAM
WHY SOME COLLEAGUES HAVE VERY DIFFERENT
IMPRESSIONS OF YOUR ACTIONS FROM THE
IMPRESSION YOU HAD INTENDED TO CONVEY
WHY CO-WORKERS FIND WORKING CLOSELY WITH
OTHERS REWARDING, WHILE YOU FIND TEAMS &
COMMITTEES FRUSTRATING

HAVE YOU WONDERED


WHY YOU CAN ASSUME THE SAME ROLES IN
GROUPS- THE LEADER OR THE TEAM- MATE
WHO CHALLENGES GROUP THINKING
WHY SOME PEOPLE TURN EVERY PROJECT
INTO A COMPETITION OR A RACE TO GAIN
RECOGNITION

INTRODUCTION TO FIRO-B
FUNDAMENTAL INTERPERSONAL
RELATION ORIENTATION-BEHAVIOUR
THE FIRO B

IS NOT

A COMPREHENSIVE PERSONALITY TEST


A JUDGEMENT ABOUT BAD OR GOOD
BEHAVIOURS OR GOOD OR BAD PEOPLE
A MEASURE OF ABILITIES, CAREER INTERESTS
OR ACHIEVEMENTS

HOW YOUR FIRO-B SCORES WILL HELP YOU

MANAGE YOUR BEHAVIOUR AND

RESULTS, BOTH IN LEADERSHIP &


SUPPORT POSITIONS
RECOGNISE THE SOURCES AND
POSSIBLE SOLUTIONS TO STAGNATION
AND CONFLICT, BOTH ON THE JOB AND
PERSONALLY

HOW YOUR FIRO-B SCORES WILL HELP YOU


UNDERSTAND AND ACKNOWLEDGE THE
UNIQUE CONTRIBUTIONS OF ALL THE
MEMBERS OF YOUR ORGANIZATIONAL
TEAM
INCREASE PRODUCTIVITY THROUGH
AWARENESS OF THESE INTERPERSONAL
DYNAMICS OF THE WORKPLACE
RESPOND TO THE NEEDS AND STYLES OF
OTHERS

THE SIX-CELL MODEL


INCLUSION
(I)

CONTROL
(C)

AFFECTION
(A)

EXPRESSED
BEHAVIOUR

EXPRESSED
INCLUSION

EXPRESSED
CONTROL

EXPRESSED
AFFECTION

WANTED
BEHAVIOUR

WANTED
INCLUSION

WANTED
CONTROL

WANTED
AFFECTION

THE NEED FOR INCLUSIONRELATES TO FORMING NEW


RELATIONSHIPS AND
ASSOCIATING WITH PEOPLE
AND DETERMINES THE
EXTENT OF CONTACT AND
PROMINENCE THAT A PERSON
SEEKS

THE NEED FOR CONTROL


RELATES
TO DECISION MAKING, INFLUENCE
AND PERSUASION BETWEEN
PEOPLE AND DETERMINES THE
EXTENT OF POWER OR
DOMINANACE
THAT A PERSON SEEKS

THE NEED FOR AFFECTION


RELATES TO EMOTIONAL TIES
AND WARM CONNECTIONS
BETWEEN PEOPLE AND
DETERMINES THE EXTENT OF
CLOSENESS THAT
A PERSON SEEKS

CHARACTERISTICS ASSOCIATED WITH


INTERPERSONAL NEEDS

INCLUSION
DISTINCTION
RECOGNITION
ATTENTION
PARTICIPATION
INVOLVED
ASSOCIATION
ACKNOWLEDGEMENT
CONTACT
BELONGING
ACCEPTANCE

CHARACTERISTICS ASSOCIATED WITH


INTERPERSONAL NEEDS
CONTROL
POWER
AUTHORITY
INFLUENCE
RESPONSIBLE
MANAGERIAL
DIRECTIVE
LEADER
DECISIVE
CONSISTENT
REGULATED

CHARACTERISTICS ASSOCIATED WITH


INTERPERSONAL NEEDS

AFFECTION
PERSONAL
CONSENSUS-ORIENTATED
SENSITIVE
EMPATHETIC
OPEN
AFFIRMING
SUPPORTIVE
CLOSENESS
FAITHFULNESS
WARMTH

Your 12 scores
1.Six individual cell score
2.One overall need score
3.Two Total behaviour score
4.Three Total need score

INDIVIDUAL CELL SCORES

0-2 LOW:

The behaviours are rarely displayed


by you.

3-6 MEDIUM: The behaviours will be a noticeable


characteristic of you but only some
of the time.
7-9 HIGH:

Behaviours are noticeably characteristic


of you in most situations.

INDIVIDUAL CELL SCORES


EXPRESSED INCLUSION
How much do I connect with others in activities / ideas.
WANTED INCLUSION
How much do I want togetherness, or to be part of a
Network.
EXPRESSED CONTROL
How much do I take charge, directly/ indirectly.
WANTED CONTROL
How much do I want others to be in the drivers seat.
EXPRESSED AFFECTION
How much do I share myself with others.
WANTED AFFECTION
How much do I want others to reach out to me.

OVERALL NEED SCORE


REPRESENTS OVERALL STRENGTH OF YOUR
INTERPERSONAL NEEDS
HOW MUCH YOU BELIEVE THAT OTHER PEOPLE
AND HUMAN INTERACTION CAN BE SOURCE OF
GOAL ATTAINMENT & PERSONAL SATISFACTION
HIGHER SCORES INDICATE YOU ARE EXTENSIVELY
INVOLVED WITH OTHERS
LOWER SCORES INDICATE LESS INTERPERSONAL
INVOLVEMENT

SCORE 0-17.LOW

YOUR INVOLVEMENT WITH OTHERS IS NOT RELIABLE


SOURCE OF NEED SATISFACTION.
OTHER PSYCHOLOGICAL NEEDS SUCH AS SOLITARY PURSUITS
AND INTELLECTUAL STIMULATION PREDOMINATE.
YOU NEED PRIVACY TO DO YOUR BEST WORK.
YOU LIKE TO WORK WITH INTENSE CONCENTRATION ON DATA
OR IDEAS.
PREFER TO KEEP TO YOURSELF.
HAVE A SMALL CIRCLE OF FRIENDS.
YOU CONSIDER YOURSELF AN INTROVERT.

SCORE-18-27. MEDIUM-LOW
YOUR INVOLVEMENT WITH OTHERS IS SOMETIMES A SOURCE
OF SATISFACTION,DEPENDING UPON PEOPLE & CONTEXT.
YOU WORK MOST EFFECTIVELY WHEN ALONE OR WITH
OTHERS WHEN OBJECTIVES ARE FOCUSSED.
YOU CONSIDER YOURSELF MORE INTROVERT THAN EXTROVERT

SCORE-28-35. MEDIUM-HIGH
YOUR INVOLVEMENT WITH OTHERS IS USUALLY A SOURCE OF
SATISFACTION, BUT RELATIONSHIP CAN BECOME FRUSTRATING
AND MAY INTERFERE WITH YOUR JOB.
WHEN INTERACTING WITH OTHERS YOU WORK BEST WITH
SMALL GROUPS AND WITH REGULAR CONTACT.
YOU PREFER TO WORK WITH OTHERS BUT OCCASIONALLY NEED
TIME TO THINK AND REFLECT.
YOU CONSIDER YOURSELF MORE EXTROVERTED THAN
INTROVERTED.

SCORE 36-54..HIGH

YOU FIND INVOLVEMENT WITH OTHERS ENJOYABLE


YOU WORK BEST IN A GROUP,INTERACTING WITH OTHERS.
YOU LIKE TO WORK IN TEAMS.
YOU LIKE TO SOLVE PROBLEMS THROUGH DISCUSSION.
YOU PREFER TO BE WITH OTHERS.
HAVE PLENTY OF SOCIAL INTERACTION.
YOU CONSIDER YOURSELF AN EXTROVERT.

TOTAL EXPRESSED BEHAVIOUR SCORES


IN GENERAL IT SHOWS HOW COMFORTABLE YOU ARE
IN TAKING ACTION OR BEING PROACTIVE.
0-9:LOW: YOU ARE NOT COMFORTABLE INITIATING SOCIAL BEHAVIOUR.
YOU USUALLY WAIT BEFORE SPEAKING OR ACTING AND TRY
TO ASSESS WHETHER YOUR CONTRIBUTION IS NECESSARY.
10-18:MEDIUM: YOU VARY IN THE EXTENT TO WHICH YOU INITIATE
ACTION OR WORK PROACTIVELY WITH OTHERS. IT
SEEMS TO DEPEND ON EXCATLY WHO IT IS AND THE
CONTEXT IN WHICH YOU WORK.
19-27:HIGH: YOU ENJOY INITIATING BEHAVIOUR WITH OTHERS. YOU
TAKE ACTIONS EASILY AND FIND SOCIAL SETTINGS A
GREAT OPPORTUNITY FOR EXPRESSING YOURSELF.

TOTAL WANTED BEHAVIOUR SCORE


SCORES INDICATE HOW MUCH YOU RELY ON OTHERS
TO GETWHAT YOU NEED,HOW COMFORTABLE YOU ARE
BEING REACTIVE OR RESPONSIVE.
0-9: LOW: YOU ARE NOT COMFORTABLE RELYING ON OTHERS FOR
WHAT YOU NEED. YOU VALUE YOUR INDEPENDENCE AND
DO NOT EXPECT MUCH FROM OTHERS.
10-18: MEDIUM: YOU VARY IN THE EXTENT TO WHICH YOU ARE
COMFORTABLE BEING REACTIVE TO AND RELIANT
ON OTHERS. IT SEEMS TO DEPEND ON EXACTLY WHO
IT IS, AND THE CONTEXT IN WHICH YOU WORK.
19-27:HIGH: YOU RELY QUITE A BIT ON OTHERS AND FEEL COMFORT-ABLE ABOUT ACCEPTING BEHAVIOUR FROM OTHERS.

INTERPRETATION OF SCORES
TOTAL EXPRESSED AND WANTED SCORES ARE BEST INTERPRETED
IN RELATION TO ONE ANOTHER SINCE THEY EXPLAIN THE GENERAL
PATTERN OF HOW YOU GO ABOUT SATISFYING INTERPERSONAL
NEEDS.
EXPRESSED NEEDS ARE GREATER THAN WANTED NEEDS
YOU MAY KEEP OTHERS AT A DISTANCE IN ORDER TO AVOID
UNWANTED BEHAVIOUR,ONLY ACCEPT BEHAVIOUR OF SELECT
FEW OR MISLEAD OTHERS WHO MAKE CONCLUSIONS BASED ON
YOUR EXPRESSED BEHAVIOUR.
WANTED NEEDS ARE GREATER THAN EXPRESSED NEEDS
YOU MAY FEEL INHIBITED,FEEL DISSATISFIED THAT YOU ARE NOT
GETTING WHAT YOU WANT FROM OTHERS, OR YOU MAY ATTACH
TO PEOPLE WHO GIVE YOU WHAT YOU WANT.
WANTED NEEDS ARE EQUAL TO EXPRESSED NEEDS
YOU MAY BE CAUTIOUS ABOUT EXPRESSING A BEHAVIOUR BEFORE
YOU ARE SURE HOW THE PERSON WILL BEHAVE.

TOTAL NEED SCORES


0-6:LOW: YOU ARE INDIFFERENT TO SATISFYING
THIS NEED.
7-12:MEDIUM: YOU WILL CHARACTERISTICALLY
EXPRESS OR ELICIT THE RELATED
SOCIAL BEHAVIOURS TO FULFIL
THIS NEED.
13-18:HIGH: YOU WILL CONSISTENTLY PURSUE
THIS NEED BY EXPRESSING OR
ELICITING THE INTERPERSONAL
BEHAVIOURS RELATED TO IT.

Acknowledgement-:

Introduction to the FIRO-B in Organizations by Eugene R. Schnell & Allen Hammer.