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Theodore Jeffrey Leibowitz

www.tedleibowitz.com
Washington, DC Metro Area
Education
Boise State University, College of Engineering
Master of Science in Organizational Performance and Workplace Learning (OPWL)
Certificate in Workplace Instructional Design (WIDe)

2017
2016

State University of New York at Binghamton


Master of Public Administration with a Concentration in Health Policy (MPA)
Bachelor of Science in Human Development, Magna Cum Laude (BS)

2012
2010

Professional Certifications
Association for Talent Development (atd), Designing Learning Certificate

7/2015

Professional Employment
The United States Postal Service, Headquarters
Washington, DC
07/14-Current
Human Capital Development Specialist, Learning & Leadership Development
Manage the day-to-day operations for Corporate Succession Planning (CSP)
Utilize knowledge of design and development of instructional materials, incorporating adult learning
principles, Blooms Taxonomy, Kirkpatricks Levels of Evaluation, Gagne's Nine Levels of Learning,
and other instructional design concepts
Facilitates, coordinates, and further develops new liaison training at a national level using distance
learning tools and techniques
Develop project plan and materials to launch talent management processes
Identify new technologies
Host presentations for large and diverse audiences to gain consensus and buy-in
Manage Human Capital, Learning and Development, and Talent Management programs
Project and task management, technical writing, data analysis
Revise training products and curriculum on a regular basis to maintain accurate and current content
Create, document, and improve team processes, standards, and best practices
Led the research and wrote the narrative for a $200 million decision analysis report (DAR) to obtain an
Integrated Human Resource System for the USPS
Participate in pilots to ensure effectiveness of training products and delivery methods
Evaluate the effectiveness and improve existing human capital development programs including the
analysis of trends, benchmarking to industry standards, and best practices
Develop user story testing scenarios aligned with new feature development of talent management
software
Develop and implement communication strategies
Determine training needs and develop job aids tailored to targeted audience
Research, analyze, and evaluate more complex program issues and write associated responses,
guidelines, and instructions
Maintain current information on program web page and SharePoint sites
Flack Ventures Inc.
Annapolis, MD
01/14-Current
Independent Strategy Consultant
Provide strategic advice for integration of new technologies, practical solutions, and thought leadership
for projects
Recommend new technology solutions to meet the needs of projects and clients
Responsible for the design and development of new business processes, policies, procedures, and SOPs
Worked to develop a proposal for the state of Maryland to establish its State Health Benefit Exchange
program
Working on the development of a medical equipment technology project which improves patient care
by better utilizing electronic health record data in the hospital setting
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Timberlake Membership Software


Fairfax, VA
04/13-07/14
Customer Success Specialist
Developed user-centric training products and curriculum that were consistent with quality standards
for comprehension
Redesigned the training curriculum and onboarding process for new clients
Developed and implemented Blended Learning training webinars through instructional techniques
eliminating 50%of time spent during live simulation demo training
Created synchronous and asynchronous training environment that was highly consultative
Created, documented and improved team processes, standards, and best practices
Automated the invoicing system in the billing department for accounts receivable
Designed and developed new business processes and standardized business processes
Managed the customization of software and small project lifecycle management
Provided internal program analysis
Developed metrics for qualitative business components
Created and developed corporate policy and procedural training materials
Conducted assessments and front end analysis for department improvements
Implemented new programs and policies that created standardization and value-added activities
Managed company, product, and client program change solutions and communication strategy
Ensured program and system quality control
Created and managed corrective plans of action to resolve issues
The Laredo Group, Inc.
Fairfax, VA/New York, NY/Davie, FL
06/12-4/13
Manager of Program Development and Learning Strategy Administration
Managed the development and research for areas of expansion to serve current and new client needs
Designed and implemented the Laredo Groups webinar series broadening deliverability of services
and generating new revenue stream for the company
Executed successful preparation of presentations, webinars, and communication efforts
Analyzed concern areas of organization programs, software, and system processes
Created solutions to solve issues and areas of concern resolving issues
Maintained daily operations of technical systems and IT project management
Maintained inter-organizational executive level relationships with clients
Managed and organized client webinars and web-based trainings
Broome County YMCA,
Binghamton, NY
10/08-06/11
Child Care Support Staff and Camp Counselor
Coordinated learning and development activities during annual summer programs and special events
Educated children in healthy eating habits and the importance of healthy lifestyle choices
Worked on curriculum development with the Director of School Aged Child Care
Resolved issues and challenges during learning sessions through innovative and creative solutions
Broome Community College,
Binghamton, NY
06/05-03/07
Human Biology Tutor
Identified learning issues and developed action plan to address areas of need for students on
individual basis
Executed action plans and taught students individual needs and set achievable objectives
Created lessons for individual students
Increased the grade point average of students attending open and private sessions
Internship Experience
Southern Tier AIDS Program,
Johnson City, NY
Corporate Compliance Intern
Designed and implemented Corporate Compliance Program for Medicaid
Integrated federal, state, and county mandated laws and best practices into workflows
Identified software program saving STAP over $4,000 a year
Trained executives, directors, and employees in standardized compliance practices
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6/11-5/12

Developed supporting policies and procedures, documentation processes, and information systems

Program Volunteer
12/09-06/11
Committee member/organizer for 2010 AIDS Walk/Run in April 2010
Interorganizational community liaison
Secured over $3,500 in support of programs and increased community awareness
Presented executive proposals to potential sponsor organizations
Established what has become an annual partnership between the Broome YMCA and STAP
Built relationships and educated others on misconceptions about HIV/AIDS within community
YMCA of Broome County,
Johnson City, NY
6/10-9/10
Executive Director Intern
Designed and implemented Youth Wellness Center at the West Family Branch
Coordinated community and corporate fundraising events
Led $30,000 capital improvement project for the development of youth wellness center
Combated childhood obesity by developing Youth Wellness Center programs and developed
corresponding polices
Maintained executive level relationships
Program Volunteer
Established and maintained relationships as community liaison for Campaigns
Educated broad range of community members about the childhood obesity epidemic
Raised over $2,000 in support pledges for campaigns

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Certifications/Workshops
Zodiak The Game of Business Finance and Strategy (2015)
The Laredo Group: Intelligent Selling of Interactive Advertising Levels I, II, and III (2012)
New York State Mandated Child Abuse Reporting Certification (2010)
Writing Workshop The Community Foundation (2010)
Skills & Qualifications
Succession Planning, Leadership
Development & Talent Management
Policy and SOP Development
Health Policy & Systems
Medicaid/Medicare Compliance
Program Development & Management
Interpersonal Skills
Data Analysis & Pivot Tables
Qualitative/Quantitative Research Methods
Communication Strategy
Instructional/Technical Writing
Evaluations
Technical & Software Skills
SAP LMS
Camtasia, SnagIt,
WebEx, Fuze
Familiarity with Software Development
Software User-Story Testing
SaaS Implementation/Utilization

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Decision Analysis Report (DAR)


Development
Presentation and Facilitation Skills
Public Speaking Facilitation Skills
Technical Process Improvement & Analysis
Training Solutions
Virtual Learning Methods
HR Management
Organizational Skills
Learning & Development
Sales Training
Instructional Design Methodologies
Citrix GoToMeeting, GoToTraining,
GoToWebinar
Windows/Mac Proficient
Excel Pivot Tables
MS Access
Excel, PowerPoint, Word, One Note,
SharePoint, Outlook, Publisher