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VANESSA PLASCENCIA

422 N 14th St Apt #1


Phoenix AZ 85006
(602) 772-0977 (909) 236-4913

OBJECTIVE

My objective is to obtain a position where I can continue to use my customer service skills and acquire
new knowledge.

WORK EXPERIENCE

BBSI Employment Agency, Office Assistant (Promerica)


Ontario, California
Contact Name any agency worker
Contact Telephone 909-605-6862
Dec, 2008 - Jan, 2009
Reason For Leaving Temporary position
Responsibilities answer phones, take messages, respond to emails, filing, fax, copies.

Sierra Honda, Appointment Setter/ Customer Service


Monrovia, California
Contact Name Linda or human resources
Contact Telephone 626-359-8291
Sept, 2008 - Oct, 2008
Reason For Leaving Laid off - Employee Downsizing
Responsibilities answer all calls -help customers, set appointments, or transfer call to appropriate
person.

BBSI Employment Agency, Customer Service Call Center (TGS- The Grill Services)
Ontario, California
Contact Name any agency worker
Contact Telephone 909-605-6862
Jun, 2008 - Sept, 2008
Reason For Leaving seasonal temporary work / got job at sierra Honda
Responsibilities high volume call center, provide excellent customer service to customers, answer
technical support questions and order replacement parts for grills

Hyatt Regency, Massage Therapists


Century City Los Angeles, California
United States
Contact Name human resource
Contact Telephone 310-228-1234
Oct, 2006 - Mar, 2007
Reason For Leaving I relocated to different town...got married and started a family
Responsibilities Massage therapist
EDUCATION

2004-2004 - Bryman Collage Ontario, CA


 Message Therapeutic Certificate.

BILINGUAL

English/Spanish Read, Write, Speak

PERSONAL

I’m a dedicated, hard working person. I am interested in a position where I can put my skills at work
and I'm eager to acquire new skills. Responsibility and honesty is always my main priority. I am a fast
learner and determined to be successful given the opportunity.

REFERENCES

Michael Lerma 623-330-6533

Emma Sierra 626-430-0001

Jay Brands 909-786-9921