Process of Communication

Presented By:-

Shiba Prasad Mishra

Learning Objectives
1) Definition of communication process
2) Basic model of communication
process
3) Types of communication
4) Importance of communication
5) Tips for enhancing communication
process
6)conclusion

Communication process basic model

The Communication Process

Sender
Channel

Noise

Encoding

Message
Barrier

Feedback
Decoding

Channel
Receiver

Types of communication
Types of
communication
based on the
communication
channels used are:1)Verbal communication
2)Non-verbal
communication

Verbal communication
Verbal communication refers to the form
of communication in which message is
transmitted verbally, communication is
done by word of mouth and piece of
writing. In verbal communication
remember the acronym
KISS - keep it short and simple.
Sub-division of verbal communication:-

1) Oral communication-spoken words,

speech, radio etc.

2) Written communication- signs or

symbols, message, hand written etc.

Non-verbal communication
Non-verbal communication is the
sending or receiving of wordless
messages.
Elements of non-verbal
communication are:1)Appearance-

speaker-clothing, hair style,

neatness etc.
surrounding-room size,
lightning, decorations etc.
2)Body language-

Facial expression, gestures,

postures etc.
Even without words message can
be strong.

Importance of understanding
communication process

Importance of understanding
communication process
Importance of Communication in Leadership
It is simply impossible to become a great communicator.
Good Leaders, Good communicators.

Significance of communication in Relationships

Definitely, communication plays the main role in establishing
relationships. Communication is important in relationship as it
allows us to share interest, aspirations and concerns, to support
each other, to organize our lives and make decisions, and to work
together.

Tips for enhancing

communication process
Ask

questions to clarify the

message.
Pay attention.
Be interested.
Be patient.
Keep the speaker in mind.
Stay focused.
Use Reflection. (If I understand
you correctly, you are saying )
Listen to the speakers tone of
voice.

Conclusion
People dont get along because
they fear each other.
People fear each other because
they dont know each other.
They dont know each other
because they have not properly
communicated with each other.

THANKS

FOR YOUR CONCENTRATION

ANY QUERIES???