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The Alliance

C.N.A Program
Information Booklet
The Alliance for Multicultural Community Services
6440 Hillcroft St #411, Houston, TX 77081
(713) 776-4700

Table of Content
About US
Staffs Directory
About the C.N.A Program
Role of C.N.A
Nursing Assistant Daily Task
C.N.A Pay and Benefits
What You Need To Know About C.N.A Licensing In Texas

The Alliance for Multicultural Community Services


6440 Hillcroft St #411, Houston, TX 77081
(713) 776-4700

About Us
The Alliance Financial Opportunity Center serves immigrants, refugees, and lowincome residents of Harris County who will commit to engaging in at least two of three
services we provide (Income-support, career, and financial coaching). Potential clients
are referred to the program through client referrals, network agencies, and other
Alliance departments. All potential clients are required to attend a 1.5 hour financial
literacy workshop (offered on the last Thursday of every month) and a program
orientation (offered on the last Friday of every month) to meet coaches so we can
determine whether the individual is ready to commit to the program. Upon completing
the orientation, clients ready to enroll in the program complete a baseline financial
assessment and goals worksheet. Information collected will be utilized as the foundation
for the coach-client relationship.
After the client has enrolled in the program and is interested in learning
about/applying for public benefits, they speak with the Income Support Coach whom
guides them through the applications. In addition to assisting clients with obtaining
traditionally understood benefits as well as educational and transportation assistance,
our Income Support Coach is a Certified Navigator and contact clients interested in
enrolling in the Affordable Care Act.
Our

career

coaching

services

include

both

soft-skills

and

hard-skills

trainings/workshops. Many of our clients have limited English proficiency due to which
they seek assistance with public benefits applications, resume building, employment
applications, and interviewing techniques. Soft-skills trainings/workshops cover basic
computer literacy, resume-writing, job searching, customer service and interviewing
techniques. In the past, our program has offered the following hard-skills trainings: Auto
CAD, Basic Security Guard, Certified Nursing Assistant, Commercial Driving License,
and Heating Ventilation and Air Conditioning training.
Financial coaching is provided to all clients and includes the following
components: completion of an initial baseline financial assessment, which includes
information about the clients income, budget, assets, and liabilities as well as their
The Alliance for Multicultural Community Services
6440 Hillcroft St #411, Houston, TX 77081
(713) 776-4700

individual service plan and goal setting worksheet. Eligible clients can also take
advantage of our asset-based services, which include the Individual Development
Account (IDA), Micro-enterprise, and Credit Builder Loan programs. Our program offers
frequent workshops centered on credit scores, maintaining financial statements, writing
business plans, home and car purchasing processes, and navigating financial
institutions such as banks and credit unions..
The frequency with which client meet with their coach depends on their individual
goals and availability. However, all coaches make sure to follow-up with clients to gauge
employment and financial status on a frequent basis. The Efforts to Outcome (ETO)
database we utilize lets coaches know when clients are due for employment verification
(30, 90, 180, 365 day marks) and credit score checks. The income support,
employment, and financial components are not isolated services; rather, they are all
integral parts of our programs integrated bundled service model. Clients enrolled in a
wrap-around service model, such as ours, are more likely to maintain consistent
communication with their coaches, updating them on successes and challenges. All
efforts, including phone calls, emails, and in-person meetings, are recorded in our ETO
database. Finally, as part of the LISC (Local Initiative Support Corporation) and United
Way THRIVE networks, we are able to connect clients to agencies so that they can avail
resources we are unable to provide.
Our office is located on 6440 Hillcroft, Suite 102 Houston, Texas, 77081. Our
hours of operation are Monday-Friday (8:30am-5:00pm). Below are the names and
contact information of Alliance FOC personnel. Please feel free to contact us if you have
any questions.

The Alliance for Multicultural Community Services


6440 Hillcroft St #411, Houston, TX 77081
(713) 776-4700

Staffs Directory
Hiba Haroon
Program Manager-Financial Opportunity
Center
713.776.4700 X143
hharoon@allianceontheweb.org
Beatrice Woods
Intake & Income Support Coach
713.776.4700 X 162
Bdallemandwoods@allianceontheweb.org
Gwyndle Holt
Career Coach
713.776.4700 X202
gholt@allianceontheweb.org

Esther James
Financial Coach Assistant
713.776.4700 X206
ejames@allianceontheweb.org
Tam Nguyen
Workforce Development Assistant
713.776.4700 X114
Tnguyen@allianceontheweb.org
Githin Kurian
IDA Assistant
713.776.4700 X121
Gkurian@allianceontheweb.org

The Alliance for Multicultural Community Services


6440 Hillcroft St #411, Houston, TX 77081
(713) 776-4700

About the C.N.A Program


Age Requirement: 18 years old
Length of the Program: 4 Weeks
Cost to be in the Program: $100 per participant
Requirements:
1.) Must attended the 3 workshops hosted by the Alliance
a. Financial Workshop
b. Customer Service Workshop
c. Resume / Interview Workshop
2.) Must pass criminal backgrounds Check
3.) Pay AMCS $100.00 (training cost). Fees are subject to change, based upon expenses, a 30day notice will be given if this occurs. Fee is to be paid before the first day of class.
4.) Complete the Job Readiness, Customer Service Training, First Aid, and Hospice 101 training
prior to completing the CNA training. Student must have created a resume in Job Readiness
workshop.
5.) Students are expected to attend all classes and well as be on time for classes. Student cannot
miss any time during their internship. This would be grounds for dismissal from the program.
6.) High School Diploma
7.) Must pass the State Exam
Forms:
1.) Valid Social Security Card
2.) Submit General Health Form
3.) Certified Nurse Assistant- Convictions Barring Employment Form
4.) Release and Waiver of Claims
5.) Drug/ Firearm Free Environment
6.) Background Check Authorization Form

The Alliance for Multicultural Community Services


6440 Hillcroft St #411, Houston, TX 77081
(713) 776-4700

Role of C.N.A

Your regular responsibilities as a nursing assistant will vary based on where you
work or live. Nursing assistants can work in a wide variety of settings; nursing
homes, hospitals, adult day care centers, personal homes and assisted living
facilities all require nursing assistants to act as a helpful liaison between the RN
or LPN and the patient. In many cases, the nursing assistant serves as the RNs
or LPNs eyes and ears, and relays information between many patients and one
or two RNs.

The nursing assistant fulfills basic quality-of-life needs for patients of any
age, ethnicity or gender in residential nursing care facilities or outpatient clinics.
Since nursing assistants have daily contact with patients, they are gatherers of
vital information about the patients conditions, which they must then transmit to
their supervisors. A CNAs workload can become intense and fast-paced, but the
human contact and ability to help those in medical need is a strong motivating
factor. A desire to help people and compassion for patients can help a nurses
assistant get through difficult days.
Nursing assistants interact with the public as well as acting as a liaison between
patients and registered nurses or licensed practicing nurses. Duties of a CNA
may include:

Gathering Information: CNAs test vital signs, order blood tests, take
temperatures, and ask questions of patients to form a dossier of information
so that the nurse or physician can get right to the point when they see a
patient.

Keeping Records: Maintaining records of patient information is largely


the purview of billing and coding specialists, but as the primary gatherers of
certain types of private patient info, CNAs are an integral cog in the medical
data tracking machine.

Bedside Patient Care: CNAs may need to care for disabled or


anesthetized patients while they recover, sometimes on a continual basis.
Patience and empathy are crucial skills to stay happy as a CNA.

Availability: Many CNAs work in residential facilities, and must simply be


available if a client needs them. This means working nights, weekends, and
The Alliance for Multicultural Community Services
6440 Hillcroft St #411, Houston, TX 77081
(713) 776-4700

holidays sometimes, though it is unlikely an individual CNA would work only


these undesirable shifts.

The Alliance for Multicultural Community Services


6440 Hillcroft St #411, Houston, TX 77081
(713) 776-4700

Nursing Assistant Daily Task


Answer patient call signals, signal lights, bells, or intercom systems to determine patients'
needs.
Turn or reposition bedridden patients.
Provide physical support to assist patients to perform daily living activities, such as getting out of
bed, bathing, dressing, using the toilet, standing, walking, or exercising.
Review patients' dietary restrictions, food allergies, and preferences to ensure patient receives
appropriate diet.
Measure and record food and liquid intake or urinary and fecal output, reporting changes to
medical or nursing staff.
Record vital signs, such as temperature, blood pressure, pulse, or respiration rate, as directed
by medical or nursing staff.
Gather information from caregivers, nurses, or physicians about patient condition, treatment
plans, or appropriate activities.
Observe or examine patients to detect symptoms that may require medical attention, such as
bruises, open wounds, or blood in urine.
Document or otherwise report observations of patient behavior, complaints, or physical
symptoms to nurses.
Remind patients to take medications or nutritional supplements.
Feed patients or assist patients to eat or drink.
Supply, collect, or empty bedpans.
Undress, wash, and dress patients who are unable to do so for themselves.
Lift or assist others to lift patients to move them on or off beds, examination tables, surgical
tables, or stretchers.
Communicate with patients to ascertain feelings or need for assistance or social and emotional
support.
Prepare or serve food trays.
Clean and sanitize patient rooms, bathrooms, examination rooms, or other patient areas.
Record height or weight of patients.
Collect specimens, such as urine, feces, or sputum.
Apply clean dressings, slings, stockings, or support bandages, under direction of nurse or
physician.
Change bed linens or make beds.

The Alliance for Multicultural Community Services


6440 Hillcroft St #411, Houston, TX 77081
(713) 776-4700

Restock patient rooms with personal hygiene items, such as towels, washcloths, soap, or toilet
paper.
Exercise patients who are comatose, paralyzed, or have restricted mobility.
Wash, groom, shave, or drape patients to prepare them for surgery, treatment, or examination.
Assist nurses or physicians in the operation of medical equipment or provision of patient care.
Administer medications or treatments, such as catheterizations, suppositories, irrigations,
enemas, massages, or douches, as directed by a physician or nurse.
Position or hold patients in position for surgical preparation.
Transport patients to treatment units, testing units, operating rooms, or other areas, using
wheelchairs, stretchers, or moveable beds.
Provide information such as directions, visiting hours, or patient status information to visitors or
callers.
Transport specimens, laboratory items, or pharmacy items, ensuring proper documentation and
delivery to authorized personnel.
Set up treating or testing equipment, such as oxygen tents, portable radiograph (x-ray)
equipment, or overhead irrigation bottles, as directed by a physician or nurse.
Explain medical instructions to patients or family members. Stock or issue medical supplies,
such as dressing packs or treatment trays.

The Alliance for Multicultural Community Services


6440 Hillcroft St #411, Houston, TX 77081
(713) 776-4700

C.N.A Pay and Benefits


CNA pay and benefits will depend on where you work, but the U.S. Bureau of Labor Statistics (BLS)
2014-15 Occupational Outlook Handbook lists the annual median salary for CNAs as $24,400. The
lowest 10 percent earn less than $18,300, but the top 10 percent earn $35,330.
It's important to note that many CNAs are paid on an hourly basis so you may have an opportunity to
pick up more hours to fill in for other CNAs who are using sick or vacation time.
Your geographic location is also a factor in how much you can make as a certified nursing assistant.
According to the BLS, the median annual wages in the top-paying states are:

Alaska: $37,180
Nevada: $33,000
New York: $32,470
Connecticut: $31,940
District of Columbia: $30,940
Although CNA pay and benefits may not be robust, there are plenty of benefits to becoming a
certified nursing assistant. Not only will you get the fulfillment of knowing you're helping others feel
better, but it can also be a solid stepping stone in your nursing career. If you decide to head back to
school to become an RN, some programs will give you credit for CNA work experience.

The Alliance for Multicultural Community Services


6440 Hillcroft St #411, Houston, TX 77081
(713) 776-4700

The Alliance for Multicultural Community Services


6440 Hillcroft St #411, Houston, TX 77081
(713) 776-4700

What You Need To Know About C.N.A Licensing In Texas


Certification Requirements In Texas
In Texas, the Texas Department of Aging and Disability Services regulates all CNA training
programs and certifications. For you to obtain CNA certification in Texas, you must undergo at
least 100 hours of approved training. This should include approximately 60 hours of classroom
instruction and 40 hours of hands-on practical training. Upon completion of your training, you
will need to achieve a passing score on Pearson Vue's CNA certification exam.
How To Get Your CNA Certification In Texas
One of the reasons more and more people are choosing to train for a CNA career in Texas today
is the fact that the certification process is incredibly easy. You simply need to attain an acceptable
score on your certification exam, and you will be awarded certification and placement on Texas'
Nurse Aide Registry for an initial period of two years.
How To Verify Your CNA Certification In Texas
If there comes a time when you need to check your CNA status in Texas, go to the Texas
Department of Aging and Disability Services website and navigate as follows: Doing Business
With DADS, Nurse Aide Registry, and Search Texas Nurse Aide Registry. This will direct you to
the Pearson Vue search tool that you can use to verify your status.
How To Renew Your CNA Certification In Texas
In Texas, you will need to renew your CNA certification every two years. You can find the
proper renewal form by navigating through the Department of Aging and Disability Services
website as follows: Doing Business With DADS, Nurse Aide Registry, Forms, and Employment
Verification.
How To Reinstate Your CNA Certification In Texas
If you cannot prove that you worked at least one full-time shift as a CNA in Texas prior to your
renewal date, you will need to reinstate your certification. So long as there is not a significant
lapse in your certification, you can reinstate your status by retaking the certification exam.
How To Transfer Your CNA Certification From Texas To Another State
Do you need to transfer your CNA certification out of Texas to a different state? If you do, you
will need to contact the agency that oversees CNA certifications in the other state. The National
Council of State Boards of Nursing can assist you in locating the appropriate agency. While most
states accept transfers through reciprocity, some have other transfer criteria that you will need to
fulfill.

The Alliance for Multicultural Community Services


6440 Hillcroft St #411, Houston, TX 77081
(713) 776-4700