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In-Plant Training Report



Submitted by
Santosh D. Amilkanthwar
M.B.A. 2nd Year (FINANCE)

Guided By :-
Prof. Adnan

I hereby declare that this project report submitted by me in my
partial fulfillment of Master of Business Administration is a
genuine work of mine.
It has not been submitted either fully or partly to this or any other
institute prior, in any other connection.

Santosh D. Amilkanthwar
M.B.A. (3rd SEM) (Finance)

1.1. Object of In plant Training


2.1. Group Structure

2.2. ABB in general

2.3. ABB India history

2.4. ABB Nashik

2.5. Company Mission and Goal

2.6. Awards and Certification

2.7. Company Policies

2.8. Major Achievement

2.9. Customer of ABB

2.10. Manufacturing Activities


3.1. Trade Union


4.1. Indoor Switchgear

4.2. Outdoor Switchgear

4.3. Quality Assurance

4.4. Purchasing Department

4.5. Manufacturing

4.6. Human Resource

4.7. Marketing

4.8. Finance

4.9. Retrofit

4.10. RMU (ring main unit)


1.1. Object of the In plants training
In the modern day there is an essential of In plant training for
the partial fulfillment of the Master of business administration. It is
give the knowledge practical knowledge of the work environment to
the Management student. Therefore study of this project is an
important. Following are the main objectives of the In plant training.

 To observe the work in the organization.

 To see the important structure of the organization.
 To observe process of each department.
2. Profile of the Company
ABB LTD (ranks 47th in Business world's 2004 listing of top
Indian companies by average market capitalization)

2.1. Group structure

ABB Ltd, Zurich, Switzerland is the ultimate parent company of
the ABB Group, which is comprised of around 500 subsidiaries
(operating and holding companies) worldwide. Besides ABB Ltd, the
only other listed company in the ABB Group is ABB Ltd, India, which
is listed on the exchanges in India at Mumbai (BSE and NSE),
Ahemdabad, New Delhi and Kolkata.
ABB is a global leader in power and automation technology that
enable utility and industry consumers to improve their performance
while lowering environmental impact. ABB’s vision is to be The
Value Creator. Working closely with customers, understanding their
business needs and local market conditions. ABB ensures it’s
Customer’s success through it’s innovation products, system, services
and complete solution; combining world – class technologies, proven
expertise and strong local insight. The ABB Ltd. is a wide spread
manufacturing company in all over the world. The company has
around 1,55,000 employees in more than 100 countries.
2.2. ABB in general
The ABB group of companies operates in around 100 countries.
Working closely with customers, understanding their business needs
and local market conditions, ABB is committed to ensuring their
success through innovative products, systems, services and solutions,
combining world class cutting edge technologies and proven domain
expertise with strong local insight.
ABB’s organizational structure is divided into two major groups:
Power Technologies
• High voltage products
• Medium voltage products
• Transformers
• Utility Automation systems
• Power systems
Automation Technologies
• Process Automation
• Automation Products
• Manufacturing Automation

2.3. ABB India: History

The Company was incorporated on 24th December 1949 as
Hindustan Electric Company Limited. In 1965, the company’s name
was changed to Hindustan Brown Boveri Limited (HBB). Pursuant to
the scheme of amalgamation of Asea limited with HBB with effect
from 1st January 1989, the name was further changed to Asea Brown
Boveri Limited with
effect from 13th October 1989.
Flakt India Limited was amalgamated with ABB with effect
from 5th October 1995
During 1994-95, a joint venture company -‘ABB Daimler-Benz
Transportation AG’
(Adtranz) was established by ABB Zurich and Daimler-Benz
AG, Germany, in Germany. A subsidiary of Adtranz was incorporated
in India viz.ABB Daimler-Benz Transportation Limited which took
over the Transportation business of the company effective 1st January
ABB’s power generation business was globally transferred into
the new 50-50 JV with Alstom in India the power generation
business has been remerged and transferred to ABB Alstom Power
India Ltd with effect from 1st April 1999. In consideration of the
transfer of the power business, each shareholder of ABB has been
allotted one share in ABB Alstom Power India Ltd. For every share
held in the company.
The organization has around 4000 employees, 5 manufacturing
plants, 22 marketing and service centers in all over India.

ABB In India
2.4. ABB Nasik
Situated on a 12 acres plot in the Satpur Industrial Estate
and only 8 kms from the city center is the Nasik plant of ABB.
The layout is basically organized into 1 factory blocks i.e. The
Medium Voltage Switchgear Division ( TMS ). The administrative
building is at the front.
The year of establishment of ABB in Nasik was 1979 and
it was the same year in which the production started. The plant
at Nasik is engaged in manufacturing MV switchgear equipment
with SF ( Sulfhur Hexa Flouride ) technology. The range is from
tractors ( High Tension ) and minimum Oil Circuit Breaker
( MOCB ). A capacity target of manufacturing 3000 panels has
been set for the coming year. The turnover of the ABB Nasik
in 1998 was Rs. 52 crocres and a target of Rs. 100 crocres to
be achieved has been set.
The company also has good location covered by beautiful
garden and working environment is suitable. The company is
fast growing with good team spirit and co-operation nature of
ABB Nasik has received the ISO 9001 Certification.
Details of ABB Nashik

Name Of the Organization : ABB India Ltd.

Address : ABB India Ltd

Plot No. 79,
Street No. 17,
M.I.D.C., Satpur,
Nasik- 422005

Phone No. : (0253) 351095, 351096,

351097, 351098

Nature of Production : MV Switchgear

Area of Marketing : Electricity Boards, Heavy

Industries, Power Plants
Departments & their Heads
ABB India Ltd. (Nashik Plant)

Head of the department Departments

Mr. Vinod Chopra. Location Business Head.
Mr. Manish Jaiswal Indoor Switchgear
Mr. Bankar Outdoor Switchgear
Mr. Dukkaipan Technology Centre
Mr. Amit Sharma Ring Main Unit
Mr. Deshpande Supply Chain Management
Mr. Ajay Kapadia Finance
Mr. Jacob Verghese Human Resource Department

2.5. Company Mission and Goal

Mission :- ABB is a global leader in power and automation

technology that enable utility and industry consumers to improve their

performance while lowering environmental impact. ABB’s vision is to

be The Value Creator.

ABB always try to achieve and maintain leadership with a focus on

Technology Reliability and Safety in an environment of Honesty,

Transparency and Fairness and contribute towards betterment of


Goal:- ABB always achieve a sustained Zero Complaint in

the product. Company always try to secure health and safety

of all employees and customers.

2.6. Awards and Certification

ISO 9001:- Certified in 1994

Re – Certified in 2001

ISO 14001: - Certified In 1998

Re – Certified in 2002
ABB is well acknowledged in India
Helen Keller Award
By National Centre for the Promotion of Employment for
Disabled People (NCPEDP) for supporting the
differently-abled with livelihood

Top Nifty stock performer 2005

Business Standard
Star MNC of the year

Institute of Marketing Management

Marketing King Award 2005

Dalal Street Journal

Among India’s Top 5 fastest growing large companies

Dun & Bradstreet – American Express Corporate Awards

Top Company in the Power Sector
2.7 Company Policies


The hallmark of Medium Voltage Switchgear Division shall

be quality. All our commitments, action and products must be
recognised as an expression of quality.

The most important quality criterion is the satisfaction of

company customers. ABB must aim at maintaining their full
confidence in us as a supplier. Company undertaking and
products must fulfill agreed terms. Every delivery should create
a recommendation for further business.

The present and further operations of BA-TMS will comply

with current environment standards and legislation’s. ABB will
strive to prevent pollution and develop manufacturing processes,
production and services with reduced harmful environmental
impacts, which are safe to use and can be re-cycled or disposed
off in an environmentally acceptable manner. Company will
focus on energy conservation, waste reduction and education
train and motivate employees to carry out their tasks in an
environmentally responsible manner. Company will periodically
conduct environmental Curtis and foster openness and dialogue
with internal and external parties on environmental matters.
2.8 Major Achievement

In 1988, the reverse transfer of indigenous SF6 Circuit

Breaker technology to its collaborators in Europe reflected the
strength of its R&D.

Again in 1988, the commissioning of the country’s first

and largest in Asia, back to back HVDC converter station for
NTPC at Vindhyachal followed by the second at Rihand.

In 1990 ABB commissioned the first combined cycle power

plant at Anta for NTPC in record time.

The execution of the combined cycle power plant for

NTPC at Jhanor – Gandhar is almost nearing completion.

In response to the heavy haulage demands of the Indian

Railway, ABB offered the techno economic solution to suit the
existing infra-structure.
2.9 Customer of ABB

Some of the major customer accounts are :

 State Electricity Boards

 Sugar Plants
 Chemical & Petrochemical Plants
 Refineries
 Steel Plants
 Paper Mills
 Cement Plants
 The railways.
2.10 Manufacturing Activities

ABB Manufacturing Activities Are As Follows :


Banglore : Industrial Automation, Capacitors,

Industrial Drives, Network Control,
& Protection Systems, Metallurgy
( Rolling Mills Electric, Press Power
Metallurgy ), Low Voltage
Switchgear, MCCB

Baroda : Metallurgy ( Furnaces ) EHV

Switchgear ( CB’s, CT’s, CVT’s
Isolators & Bus Ducts )
Projects Engineering Substation
HV Onload Tapchangers LV
Apparatus, CB’s for locomotives
Standard Relay For Distribution
Superchangers, Turbine Generators
Industrial Steam Power Plants

Calcutta : Industrial Fans, Coils, Industrial

Drying & Paint Finishing Systems
Electrostatic Precipitators, Bag
Filters, Electric Motors, Alternators,
Industrial Pollution Control Systems
Faridabad : Electric Motors Alternators Arno
Converters For Railways

Chennai : Industrial Fans

Nasik : MV Switchgear

Mumbai : Powerline Communication

3. Trade Union

No. of Workers : 142

Type of Union : External

Name of Union : Association of engineering workers,


Address : ABB India Ltd,

Satpur MIDC,


Established : 1979

Union Leader : Nana Suryawanshi

4 . Departments of ABB Nasik:






6. HR



9. RMU (Ring main unit)


Basic purpose of purchasing is to ensure that the products and

services purchased comply with specified requirement. It includes:-

1. Evaluation and selection and approval of vendors.

2. Norms for selection and approval of vendors.
a) Vendor assessment evaluation and approval.
b) Past performance of vendors.
c) Recommendation.
d) QA system certified vendors.
e) Catalogue products.
f) Proprietary or monopoly items.
g) Temporary vendors.

Vendor evaluation is carried out to ascertain the capacity and
capability of the vendor to supply products of right quality at the right
time and at the right cost. Evaluation is carried out for both existing
vendor as well as new vendors. Evaluation is carried out with the help
of other functions like Quality, design, manufacturing and finance.
The main criteria for evaluation and approval are as mentioned below:
a) Method of handling customers order delivery requirement.
b) Process control.
c) Calibration method.
d) Method of identifying WIP accepted and rejected goods.
e) Layout of house keeping.

Approval of vendor through evaluation is dependent on the

criticality of the product. The approval is given considering these
factors by purchasing manager.

If the vendor rating is found below 40, his performance is to
be reviewed with concerned function. This decision, whether the
vendor is to be disqualified or not, is taken during this review and
records are maintained. The factors responsible for disqualifying a
vendor are:
a) Functional criticality of the article
b) Availability of alternate source
c) Time required for development of new source.
A disqualified vendor is allowed to appeal for reinstatement
provided he has made change for improvement and demonstrate the
evidence. In such a case an evaluation is made with higher degree of
precaution before reinstatement. A vendor is discontinued if the type
of article or service is no longer used in product of DMS.

Purchasing data:
Purchase order indicates the following details:
1. Drawing no. Description and rev no. of article ordered.
2. Commercial terms.
3. Packaging instruction if any
4. Quantity ordered and schedule.
5. Rate per unit of measurement.
6. Any other information if required.
7. Test certificate if required.
8. Shelf life requirements if applicable.
9. Verification and product release requirement.

Orders may be released with incomplete technical data in

order to book the capacity of the vendor.
In such cases a note is put on P.O that the information is
insufficient and further information required.
In case of urgencies when prices are not available P.O is
regularized indicating nominal prices. Exact prices are sought from
vendor for regularizing the P.O.

Material classification:
The types of material for procurement classified as:
1. Standard items: - components, raw materials, hardware and
sub assembly that go into the product
2. Order bound items - classified as:-
 components, hardware and sub assemblies
 electrical apparatus
3. Imported items - items are imported in any of the following
 No indigenous source
 Items imported against project import or deemed export
 New product
 Own need
 Maintenance/ spare requirement from original suppliers.
4. Auxiliary items : - production aid articles like standard
tooling, drills reamers.
Verification of purchased products
Customer’s inspection at vendor’s premises:-
Based on information received from order handling function
wherever specified in contract, inspection at vendors end is arranged.
The same is mentioned in P.O. A joint inspection report between the
customer and vendor is prepared. After receipt of the articles quality
control function ensures conformance to specified requirement.

4.1. INDOOR Switchgear:-

4.2. OUTDOOR Switchgear :-

Design and development:-

a) Organization structure.
b) Jobs performed in design and development dept.
 Development of nonstandard product drawing according to
the customer requirement
 Indigenization of the product.
 Testing of the product in different laboratories like CPRI,
 Development of drawing according to customer complaint
technical support to marketing department.


VD4E12.0625 VHA 12D
VD412.1225 UNISAFE


1. HPA 12/1240 stands for that the breaker type is HPA rated for
12kv, 1250amps with short time current rating of 40ka for 1sec/3sec.
2. The breakers are of mainly two types – cassette type in which
the breaker can only be taken out for service over the channel
provided over the breaker door.
3. Cassette floor type in which the breaker along with PT can be
taken out for servicing.
4. In the indoor circuit breaker we can use both SF6as well as
vacuum while in the outdoor circuit breaker we only use vacuum.
5. The cubicles are designed according to bus bar rating and
whether it is single bus bar type or double bus bar type. The single bus
is used for small current rating and double bus bar is used for higher
current rating.
6. All the breakers and the cubicles are designed taking into
consideration of different IS and
IEC specification.
7. In the entire breaker the operating mechanism is spring
charging mechanism but recently we are gradually shifting to magnetic
actuator mechanism. The advantage of using this are:-
- Few individual parts.
- Simple mechanical sequence.
- Extremely high reliability.
- High quality standards.
- Extremely long life.
- Maintenance free.

4.4. Manufacturing:-
Manufacturing involves entire operation for execution of the
projects after the placement of order by marketing department. It
involves all the operations for manufacture of the cubicle and breaker.
Different sections of manufacturing which are responsible for the
complete execution of the job are:-
1. Machine shop
2. Fabrication shop
3. Plating
4. Painting
5. Breaker assembly
6. Testing

The plating shop is responsible for surface treatment and silver
plating of copper and aluminum components, tinning of copper bus
bars and jumpers and tumbling operation.
The plating shop has the following inputs-
1) LF order from planning department.
2) LT order from planning department.
3) Machined jobs from m/c shop.
4) Chemicals
5) Other articles from stores for silver plating.

1) The jobs are loaded in plating shop as per schedule given by
2) There are four processes in plating shop-
a) Silver plating on copper jobs.
b) Silver plating on aluminum jobs.
c) Tinning of busbars and jumpers as per drawing.
d) Deburring.

1) Depending upon the quantity of articles to plate, jobs are

taken in batch.
2) After pretreatment job loaded for plating.
3) Plating
4) Job is inspected visually and plating thickness checked by
5) If any corrections required, settings changed and jobs are re

PAINTING : Responsible for surface treatment and painting of

jobs required for cubicle or breaker.
1) Power painting.
2) Powder coating for insulation purpose.
3) Spray painting on powder coated components.

For painting of jobs three major operations are done

1) Pretreatment
2) Masking
3) Painting.


Fill 2/3 rd tank with water add 120-200 it of DOAFOS solution
add water up to operation level 1-2 gms of accelerator powder
dissolved in water added to phosphate solution .
Operation: immerse the components after pickling for 15-20 min
in phosphate bath at a temperature 55-65 deg C to cover the metal
surface with uniform coating.

Fill tank with water add .025 to .037 ml/lt. of solution mix
thoroughly and heat the solution to 55-60 deg C. dip phosphate
component in solution for 2-3 min.

Before powder coating the material is checked for dust particles,
powdery patches, rust, oil patches. Components are loaded o conveyer.
Powder coating operation is carried out inside the booth. Precaution
before coating is powder flow of the gun, earthing, voltage. Each side
4-5 coating is applied to get the required thickness of 40-60 microns.
For external component virgin powder is used and inside component
recycled powder. Powder coated jobs cured at 180 to 200 deg C for

AIS - Assembly of switchgear

Assembly-line production
products are made in a work-
Components and sub-
assembly units are
delivered through
integrated logistic system
Final assembly is organized by
“nest” system through
assembly teams
AIS - Assembly of low-voltage compartment
4.5 Marketing:-


ABB in India follows a Regional marketing concept to

provide a strong market place presence, be closer to the
customer response. The marketing activities are grouped region
wise offices in over four locations across the country as listed
here :

Banglore, Hyderabad, ishakapatnam, Chennai, Coimbatore,
Neyveli, Cochin

New Delhi, Chandigarh, Jaipur, Lucknow, Ludhiana

Calcutta, Bhubaneshwar, Bhilai, Jamshedpur

Mumbai, Baroda, Pune, Indore, Jabalpur

The marketing department, formerly known as COU

(commercial operating unit), hands out the front end services to the
organization. As part of the newly dynamic organization structure, the
department has a major role to play in preparing all the tenders and
offers from the department itself.

Enquiry : An enquiry is one that is sent from the customer

directly to the respective marketing departments expressing their
interest in considering our products for their requirement. An enquiry
is quite different from a tender in the sense that it’s more of an
informal correspondence.

Tender: A tender is one that invites offers from different bidders

and is published in all the major newspapers. There are many
intricacies involved in the preparation of a tender in fulfilling the
clause of being a bidder with ample experience to submission of
documents proving the bidder’s credibility and interest in the tender

Functions of the department: the department serves different

function ranging from making the tenders to carrying out market
surveys to chalk out the right product mix. As mentioned earlier the
department forms an integral part of the new organization. The
marketing set up here is product based. The products are manufactured
at the Nasik plant are mostly tailor made which means that it caters to
the specific requirement of the customer in consideration. The first
thing that is done after receiving the tender is sending them an
acknowledgement of the same. Then the tender is made according to
the documents required for the tender. In the case of an enquiry the
procedure followed is the same except for the different accreditations
and the legal documents to be provided in the case of a tender. The
tenders and the enquiry that the department prepares are given a
reference number that is very useful for the future transactions with
the customer.

In the fast changing market scenario one has to have a good

understanding or what the customer really wants from us. The medium
voltage business is very competitive with as many as 28 big and small
players around. So it becomes imperative for company to adapt to the
market conditions and make itself more aggressive in the market. Thus
the market surveys. Also the department has to keep track of the
tenders that we have quoted for and make the monthly forecast which
helps in gauging the market sentiments and our revising on our targets

 Order handling Department

The order handling department is a multifunctional department
that takes pride in handling the order right from the time when the
order indent comes to the time till the customer’s doubts are clarified.

Functions of the department: the order handling department

forms an integral part of the project management group. The work
profile requires a person to be on there feet at all the time as the scope
of the work is much broader than that which is put on paper. Right
from the word ‘Go’ the order handling engineer is to look after a
particular job till the customer is satisfied with everything that
concerns him. The marketing department after getting the order sends
a document known as the ‘order indent’ to the order handling
department. The order handling engineer has to be in constant touch
with other departments like design, manufacturing, quality, etc. name
the job and the order handling engineer will have some idea about
When the order indent comes into the hands of the engineer he
has to prepare the schematics including the mechanical and the
electrical writing diagrams and then send them to the customer for
approval. There is some standard software available for the drawings
like PROMIS and PROMPTOOL which aid the engineer in converting
the items in the bill of material into a scheme acceptable to the
customer. In between if there is any discrepancy in the requirement
then the same is taken up with the design department. Then the
drawings get made ad sent. After the drawings are approved by the
customer the same is forwarded to the manufacturing shop wherein the
wiring is done according to the scheme prepared by the engineer. Then
after the manufacturing process starts according to which the engineer
has to give a tentative date to the customer for inspection. This calls
for good planning skills. When the customer comes for inspection the
engineer has to look after him and see to it that he is satisfied with the
quality of inspection the engineer has to look after him and see to it
that he is satisfied with the quality of the product being offered to him.
He has to be in touch with the quality department too to ensure that
the quality is maintained at all levels. After this when the job is
finished and is ready for dispatch the engineer has to arrange for the
dispatch clearance and make sure that the material is dispatched in a
proper condition. Even after the job is completed the engineer has to
keep track of the customer complaints and suitably address to the
customer satisfaction.

There is some application engineering going on in the

department too which takes care of the cost cutting measures at the
same time maintaining the quality of the product.
Also the engineer has to enter the status of the work he is doing
in a system known as SAP, which is a single platform wherein all the
plant process are integrated. It serves the function of maintaining the
accountability of a particular job with a person concerned.

Thus in all the order handling department in an entity in itself.

The most important quality criterion is the satisfaction of customers.

Quality : The quality system of medium voltage switchgear endeavors

to satisfy the agreed upon requirements of the customer and meet
technological complexities in production process and services.
The system establishes
1. Relationship to quality system standard ISO 9001.
2. The general requirement of the quality system documentation within
the unit.
3. Responsibility for documenting and updating quality system
4. Responsibility for distribution of any changes made in quality
system document.

Quality system documents are structured into four levels:

1. Quality manual: defines quality policy of the unit and
responsibilities for quality.
2. QAP: takes into account the objective, scope, actual procedures and
refer to standard SWP.
3. SWP\SWI: operational procedure describing the sequence of
operations to be carried out to achieve the desired
quality standards associated with each task or operation.
4. Forms, labels and tags, hence in recording and communicating the
data with ease and in standard manner.
The department is also responsible to ensure that goods coming in
from outside parties or vendors are up to the mark.

a) MRA (material receive advice) prepared by the receiving fellows

consist specification of the different materials.
b) Inspection: inspects according to the plan, based on the drawing no.
the inspection fellow selects the material and goes for sampling. This
is of two types single and random sampling. Single sampling is carried
out based on the sampling plan having two levels, inspection level
(which varies) and AQL (accepted quality level-which is fixed)

In random sampling the incoming material is chosen randomly and

inspected whether it satisfy both the inspection level and AQL.
Criteria for the sampling plan depends upon
1) Criticality of the material (larger the criticality higher the no. of
inspections are to be done)
2) Processes involved depend upon what testing to be done:
e.g. if thickness of 0.1mm is to be measured then the no of samples
to be inspected should be high.
3) Experience of the component (if any material is rejected always we
have to go for more inspection.
4) Inspection cost (Higher the inspection cost less is the no of samples

During regular supply:-

1. Inspection personnel regularly visit vendors for inspection,
monitoring process and training the vendor people.
2. Process audits are carried out as per schedule.
3. Weld quality is checked for major welding vendors once a year.
4. Painted plated samples from major suppliers are checked for salt
spray test once in a year.
5. Corrective actions for major defects are initiated jointly with
consent buyers and vendors.
6. Regular feedback about defect is sent through e mail to one of our
critical vendor.
7. Separate action plans for overall quality.

Green channel:
It is direct channel of developed items to manufacturing /assembly line
for use where inspection is skipped.

Green channel supplier:-

Ensure customer satisfaction by manufacturing and supplying zero
defect quality items and desire level of service continuously. Also
does continual improvement and ensures proper process control to
reduce and control variation in the process.

Green channel items:-

No need for verification by user before use and perform its intended
function for desired period of time.

Green channel suppliers ensure customer satisfaction by

manufacturing and supplying zero defect quality items and desire level
of service continuously. Also does continual improvement and ensures
proper process control to reduce and control to reduce and control
variation in the process.
Green channel items:-
No need for verification by user before use and perform its intended
function for desired period of time.
Green channel suppliers are required to make profitable business and
sustainable growth not possible without ultimate customer satisfaction.

Criteria for green channel vendors

1. QCI for the last one year is 100%
2. No line complaint by the user in the last one year.
3. No rejection at vendors place also in last one year
4. Process control is adequate.

CAPA(Corrective action preventive action ) : in every 3 rd and 5 th of

every month members from every department meet together to analyze
what defects have been incurred in the previous month and how
preventive actions are taken whether they are corrected or not .
4.7. Human Resource:

The management of human resources is basically concerned with

the creation of harmonious working relationships among its
participants & bringing about their utmost individual development.
Various functions, which are performed by a human resource manager,
have basic objective to bring together expertise in the most scientific
way. Following are the basic functions & responsibilities of HR

1. Manpower Planning : -It is also known as Human Resource

Planning. It is one of the important duties of HR Department. It
involves identifying staffing needs by analysing the available human
resources & determining what additions or replacements are required
to maintain a staff of the desired size & quality.

2. Recruitment & Selection : -Recruitment process makes it

possible for the management to acquire right number & types of
people to ensure for carrying on the operations of the organisations in
continuity. Recruitment is the process of searching for prospective
employees & stimulating to apply for jobs in the organisation.
Selection is the process of choosing the most suitable candidates from
those who apply for the job. It is a process of offering jobs to desired
3. Training & Development : -New employees requires
training to perform their jobs with maximum efficiency & competence.
It is very essential to raise the skill levels, increase the versatility &
adaptability of the job occupants by giving them necessary &
appropriate. It is the responsibility of the HR department to arrange
training & development programmes.
4. Performance Appraisal : -The success of an organisation
basically depends upon the quality & performance of its human
resources i.e. employees working on it. After an employee is selected
& trained to do a job & after he has worked on the job for some time,
it is necessary that his performance should be evaluated by HR
department. Performance Appraisal is necessary to identify training
needs, to decide whether to promote any employee, decisions on his
transfer etc.
5. Managing the enterprise : - HR Department has to play
important role in managing the enterprise. HR Manager is required to
frame the human resource policies in consultation with the top
management& also implement these policies.
6. Administrative functions & statutory compliance : -As per
the law the company is required to submit various returns. The HR
Department is responsible for filing returns like P.F, ESIC returns etc.
as per Apprentice Act, Contract Liaison Act & Employment Exchange
7. Time Office Management : -This involves recording of
attendance of employees in & out time, monitoring absenteeism,
sanctioning leave which is performed by the system known as SAP.
The system also generates the monthly salary of the employees
8. Liaison with Government & Non-Government agencies :
-The HR & administration department maintains liaison with various
Government & semi Government agencies such as MIDC, Police,
Telephone exchange, colleges etc. & also with labour commissioner,
commissioner of ESI, Director of industrial health & safety.
9. Maintaining good, peaceful & cordial industrial relations
in the organisation is very essential for the smooth & successful
working. HR Executive has to play very important role in this respect.
It includes entertaining day to day complaints of employees, effective
grievance procedure, negotiating & drafting good wage policy.
10. Employee Welfare : -Employee Welfare means the efforts
of management to make the life of its employees worth living. For that
purpose, there must be proper employee welfare schemes or measures.
They may cover various facilities & services to employees for
improving their standard of living. Such welfare schemes include
canteen facilities, recreation facilities, medical insurance, holidays
with pay etc. Appropriate & timely welfare facilities properly motivate
the employees & make them committed & involved in their work.
11. Human Resource Information: -Necessary information about
the employees is required to be maintained. A Human Resource Information
System is a systematic procedure of collecting, storing, maintaining,
retrieving & validating certain necessary data needed by an organisation
about it human resources, personnel activities & organization unit
characteristics. So far as Human Resource Department is concerned, such
information about employees include special achievements, training
programmes attended, performance appraisal reports etc. can be utilised to
identify employees for consideration for special projects, promotions,
transfers etc.
4.8. Finance:
Financial management at ABB includes planning, organizing,
directing, and controlling financial activities in the organization. In
ABB all financial activities are headed by the corporate centre of the
company in Bangalore.

All dealings in companies of an organization done trough US

GAAP. All activities of cash transactions are done trough SAP
(Systems Application Programs).

In ABB the financial managers have the responsibilities of

looking after the routine financing and accounting activities given to
them in the task of planning, funds allocation and control so that the
financial point of view is sufficiently emphasized in the process of
corporate management.

Receivables or debtors are the important part of the current.

Assets are created when the company made supplies of finished
products to the customers and do not receive the cash immediately
then bills receivables is created. In company when bills are made
firstly it is verified by the auditors of the company and then after is
approved submitted to the corporate for further formalities.

The ABB Financial Planning Tool has been implemented to map

the effects of planning and to create transparency for all our

The consolidated financial plan is used to plan and simulate

businesses, to determine capital structures, liquidity forecasts, tax
payments, dividends and to evaluate businesses, analyze ratios and
trends, to benchmark and to forecast and simulate covenants.

ABB Ltd., Zurich, Switzerland is the ultimate parent company of

the ABB group, which is comprised of around 500 subsidiaries
worldwide. Besides ABB LTD, the only listed company in the ABB
group is ABB Ltd, India, which is listed on the exchanges in India at
Mumbai, Ahmedabad, New Delhi and Kolkata.
4.9. Retrofit:

Retrofit department offers cost effective solution to customers

for upgrading technology and injecting life in existing switchgear
installations of various makes by:
 Retrofitting by one to one replacement of breaker.
 Retrofitting by module.

More than 1500 nos. breakers are retrofitted and are working
satisfactory in India and abroad.
Retrofitting of circuit breakers of various companies like NGEF,
Voltas, Jyoti which have closed down and are unable to support the
product in the market.
The retrofit division at Nasik’s MV plant plans to achieve 20%
of BAU’s revenue from services, spares and retrofit.
It also plans to appoint channel partners in region for spares to
increase market reach, generate more enquiries & faster response to
customers needs.

The retrofit division also plans to standardize retrofit solutions,

which in turn will:
1. Reduce lead-time for procurement and production.
2. Better field performance to ensure repeat orders.



 The company has strong Research and

Development dept. for product and new


 The company has many Bank facilities like long

credit time and other facilities.

 The company has qualified and experience

Human Resource for selection and recruitment.


 The company has obsolete technology.

 The company has low production in off session.

 The company has less man power according to

the work.



 Large and growing market the available to the

company is very large continuously growing.

 The company has maintained growth from last

many years.

 As the population increase the demand of

product will increase.


 There are many competitors in the market.

 The Indian market is the main market of the

company but it is very unstable.

There are so many other factors like environment,
political and regional.

In a giant company like ABB which is fastest growing in the field of
automotives & power generation, work is carried out in a very systematic,
sophisticated & technical manner. In the ABB is distinctly ahead today, the
market share in automotives & power generation is about 34%. So it’s good
sign that Indian technology is growing with quality.

Today world is full of competition, which has become more prominent and
distinct in this period of globalization and each aspect of the company needs
attention to survive, retain and grow in the market.
1) ABB LTD. should develop managerial skill

particularly to identify the weaker section to reach

the benefits the social and economic objects.

2) ABB LTD. must play prominent role in

financing which may result in rising level of income

and employment.

3) The present official staff of ABB LTD. can be

given a suitable management training that modern

management concept and management technologies

can be vitalized in the day to day business of ABB

LTD for the further improvement.