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Getting Fresh Foods in the Shopping Cart

August 12, 2015

Fresh foods puzzle


Select a captain
Name your team
Wait un2l everyone is ready

Fresh foods puzzle

What did you do well?

Fresh foods puzzle

What might you do dierently?

Fresh foods puzzle

Who won?

Fresh foods puzzle

Building your value proposi2on

Fresh foods puzzle

Who was the customer?

Fresh foods puzzle


Build a pile with all corner pieces
Build a pile with all edge pieces
Put the rest back in the box

Lead on Fresh

Lead on Fresh

Customers

Lead on Fresh

Customers
Merchandising & Marke2ng

Lead on Fresh
Customers
Merchandising & Marke2ng
Supply Chain

Lead on Fresh
Customers
Merchandising & Marke2ng
Supply Chain
Stores

25

Customers

Customers

Prole
Most Important Customer

Customers

Customers

Relevance

Customers
Feedback

Photos: www.tescoplc.com

Customers

Customers

Customers

Customers


panel

Customers

Customers

Customers

Other factors?

40

Merchandising & Marketing

Merchandising & Marketing

Customer promise

Merchandising & Marketing


Sales & prot expecta2ons

Merchandising & Marketing


Event planning

Merchandising & Marketing


Seasonal planning

Merchandising & Marketing


Signature items

Merchandising & Marketing


Signature items

Merchandising & Marketing


Plan with exibility

Merchandising & Marketing


Innova2on

Merchandising & Marketing


Innova2on

Merchandising & Marketing


Innova2on

Merchandising & Marketing


Innova2on

Merchandising & Marketing


Innova2on

Merchandising & Marketing


Store execu2on

Hours with no sales

Merchandising & Marketing


Agility

Merchandising & Marketing



Other factors?

50

Supply Chain

Supply Chain

Customer promise

Supply Chain
Sales & prot expecta2ons

Supply Chain
Alignment

Supply Chain
Alignment

Supply Chain
True POD

Photo: www.wholefoodsmarket.com

Supply Chain
True POD

Photo: www.wholefoodsmarket.com

Supply Chain
Exis2ng suppliers

Photo: www.loblaw.ca & www.acebakery.com

Supply Chain
New suppliers

Supply Chain

Supply Chain

Supply Chain

Supply Chain

Top 40

Supply Chain

Permission

Supply Chain
Product specs & standards

Supply Chain
Product specs & standards

Supply Chain
Measurements

Supply Chain

Other factors?

60

Stores

Stores

Customer promise

Stores
Sales & prot expecta2ons

Stores
Engaged Employees

Photo: www.cbsnews.com

Stores
Controllable expenses

Stores
Employee abili2es

Stores
Sugges2ve Selling

Stores
Sugges2ve Selling

Stores
Club card

Stores
Strategy vs. Execu2on

Stores
5% Strategy - 95% Execu2on

Stores

Other factors?

75

Dessert

Dessert
Select a chef

Dessert
Select a chef
Follow the recipe

Dessert
Select a chef
Follow the recipe
Enjoy!

Dessert

Overall approach to Fresh

Be true to the customer


Give yourself permission
Alignment throughout
Flawless execu=on of a exible plan

Thank You

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