Case Study on

Hotel Management
Software Engineering
(S.Y.B.SC.I.T)

SUBMITTED TO:

PROF. ASHWINI

SUBMITTED BY:

RISHI KULSHRESHTHA (14)

KALPESH MEHER (15)

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Case Study on Hotel Management
Software Engineering (S.Y.B.SC.I.T)

PREFACE

It Gives You Immense Pleasure In Doing This Case

Study On Hotel Management. The Reason Why I Chose
To Do This Case Study Because Of The Importance Of
Hotel Management Role Played In Today’s
International Trade & Human Relation.

Prior To This Case Study I Only Had A Slight Idea Of

What Are Hotel Management And Its Importance In
Modern Business World.

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Case Study on Hotel Management
Software Engineering (S.Y.B.SC.I.T)

ACKNOWLEDGEMENT
It Gives Immense Pleasure to Me to Write This
Case Study on Hotel Management

I Would Like To Thank Prof. Ms. Ashwini Mam for

Giving Me an Opportunity to Make This Case Study

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Case Study on Hotel Management
Software Engineering (S.Y.B.SC.I.T)

INDEX
1. SRS (Software Requirement
Specification)

2. ERD (Entity Relationship Diagram)

3. CLD (Context Level Diagram)

4. DFD (Data Flow Diagram)

5. Class Diagram

6. Object Diagram

7. Use Case Diagram

8. Sequence Diagram

9. Table Design

10. Activity Diagram

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Case Study on Hotel Management
Software Engineering (S.Y.B.SC.I.T)

CASE STUDY
This Is A Project Automation Of Hotel
Management. It Is Aimed At Organizing and
Automation of the Process Related To Hotel
Management

The Project Will Benefit The Hotel In Managing The

Information Of Customers, Staff Members Of Various
Department And Some Of The Details Regarding To The
Hotel. This Will Help To Maintain The Data Of The
Hotel And Their Transaction On A Day To Day Basis.

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Case Study on Hotel Management
Software Engineering (S.Y.B.SC.I.T)

EXISTING SYSTEM
The Current System Being Followed In the Hotel Is
Manual

AND ITS FEATURES ARE:

All The Processes Of This Management System Are
Done Manually In The Form Of Paper Work And
The Records Are Stored In The Registers.

Customer, Equipment, Grocery Stock and Other

Important Information Are Written On Paper

Bills Are Hand Written.

Grocery and Equipment Stock Is Manually

Maintained In Registers.

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Case Study on Hotel Management
Software Engineering (S.Y.B.SC.I.T)

PROBLEM DEFINITION
1. The Hotel Was Dealing With A Lot Of Data Stored
In Registers.

2. Manual Dependency Slowed The Work.

3. Frequent Errors in Calculations of Bills

4. Stock Updating Of Food Material i.e. Grocery &

Equipments

5. According To The Demand Was Prone To Errors.

6. Improper Guidance to the Customers

7. Complaints by Customer Regarding Services

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Case Study on Hotel Management
Software Engineering (S.Y.B.SC.I.T)

PROPOSED SYSTEM PLAN

This Project Is Planned To Be Developed In “Visual
Basic” As Front End For The User Interface And
“Oracle” As Back End To Store The Records.
It Will Take Care Of The Entire Transaction Of The
Hotel.
This Project Will Also Provide the Information
Related To The
A) Customer
B) Rooms and Table Availability
C) Staff Members of Various Departments
This Project Will Provide Security So That Only The
Authenticated Users Will Be Able To Access Data.

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Case Study on Hotel Management
Software Engineering (S.Y.B.SC.I.T)

The Project Will Store the Detailed Records

Related To
A) Purchase Order of Grocery Stock and Other
Machinery or Equipments.
B) Salary of Staffs
C) Monthly and Annual Reports
The Project Will Also Provide To Add, Modify,
Delete, Search And View The Records.
The Project Will Provide Print Out Facility For The
Important Documents To Be Handled Over To The
Management, Also The Minor Bills To Be Given To The
Customer.

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Case Study on Hotel Management
Software Engineering (S.Y.B.SC.I.T)

ADVANTAGES OF PROPOSED SYSTEM

With Improved Computerization Being Involved In
The Maintenance Of Details Of Customer And Staff
Members Of Various Dept. Error And Inconsistencies Is
Reduced To A Great Extent.
Proper Guidance Is Provided To The Customer
Regarding Various Services Of The Hotel.
Validation Of Data Will Be Ensured, Only Accurate
Valid And Complete Data Will Be Stored In The
Database.
Bill and Report Generation in the Form of Print
Outs Will Reduce Manual Work and Increase the Level
of Accuracy.
The Report Generation Will Enable Management
To Analyze The Performance Of The Hotel And Manage
The Administration In The Better Way.
Customer Satisfaction Is Also Taken Into
Consideration.
Reduction In The Manual Work Will Increase The
Profit Of Management.

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Software Engineering (S.Y.B.SC.I.T)

ENTITY RELATIONSHIP DIAGRAM

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Software Engineering (S.Y.B.SC.I.T)

CONTEXT LEVEL DIAGRAM

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Software Engineering (S.Y.B.SC.I.T)

DATA FLOW DIAGRAM

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Software Engineering (S.Y.B.SC.I.T)

CLASS DIAGRAM

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Software Engineering (S.Y.B.SC.I.T)

OBJECT DIAGRAM

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Software Engineering (S.Y.B.SC.I.T)

USE CASE DIAGRAM

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Software Engineering (S.Y.B.SC.I.T)

SEQUENCE DIAGRAM

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Software Engineering (S.Y.B.SC.I.T)

ACTIVITY DIAGRAM

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Software Engineering (S.Y.B.SC.I.T)

CONCLUSION
Even If The Multifactor Model Used By The
Authors May Be Viewed As Unspecified, Useful Results
Can Still Be Extracted And Analysed. The Hotel Sector
Slightly Performs Better Than Others Depending On
The Management System Which Are Done Manually In
The Form Of Paper Work And The Records Are Stored
In The Registers.

The Hotel Is Benefited In Managing The

Information Of Customers, Staff Members Of Various
Department And Some Of The Details Regarding To The
Hotel. This Will Help To Maintain The Data Of The
Hotel And Their Transaction On A Day To Day Basis.

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Software Engineering (S.Y.B.SC.I.T)

REFERENCE

BOOKS HOTELS

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