Registration Form

Please complete and check where appropriate

________________________________
Name
________________________________
________________________________
Address

Who Should Attend

Front-line workers in the Hospitality and

Travel Industries:
Hotels
Attractions
Restaurants
Agritourism
Welcome Centers
Nature-Heritage Tourism

Hospitality

________________________________
City
Zip
________________________________
Phone
________________________________
Email
________________________________
Website
_____ March 18 Workshop
_____ April 15 Workshop
_____ April 22 Workshop
_____ $50 Registration Fee enclosed

Mail completed form, with check made

payable to:
Goodwill Industries Big-Bend Inc.
C/O FCTDC
731 US Hwy 98
Eastpoint, FL
32320

Sponsored by the Franklin County TDC

in conjunction with Riverway South
and Goodwill Industries

the nationally acclaimed

American Hotel & Lodging
Educational Institute

Training
Workshops

2015
1:00 - 5:00 p.m. (EST)

October 14 on St. George Island, FL

SGI Firehouse, 324 E. Pine Ave.

Hospitality Trainer
Annette Jones, CMHS, CPFM
Goodwill Industries Big Bend
850-785-5083 ext: 2
hosptrainer@
goodwillbigbend.com

National Certification

All participants will receive a Goodwill

Certificate of Completion. Those who score
70% and above on the exam, given at the end
of the day, will be awarded certification from the
nationally acclaimed American Hotel & Lodging
Educational Institute (EI/www.ahlei.com).
Certification through EI is recognized
by hospitality management professionals
throughout the United States and beyond.
This curriculum is being taught in over 1500
vocational schools, community colleges, and
workforce programs nation-wide.

Value

The registration fee of $50 per person

includes an Ambassador Packet of regional
tourism resources, a useful Hospitality
Curriculum Workbook, Goodwill Certificate
of Completion, and EI Certification for 70%+
exam score.

Scholarships

Full scholarships are available for a limited

number of participants. For details contact
Pam Portwood, Project Director of RiverWay
South Apalachicola Choctawhatchee at
pportwood@embarqmail.com or call
850-764-2853.

Class Size

Registration is on a first-come basis and

is limited to 20 participants per workshop.
Registrations at all three workshop locations are
now open. Secure your space today!

Good Service = $$

When guests receive good service, they are

more likely to:

Refer your business to others

Return to your business
Give your business good reviews
on social media

At these workshops you will be able to hone

your guest-serving skills and gain insight into
performance standards in your industry.
Goodwill Industries of the Big Bend, RiverWay
South Apalachicola Choctawhatchee, and their
Tourist Development Council members know
that tourism in our region will be increased
through genuine hospitality and believe this
training will also improve your bottom line.
Project funding has been provided by the
Florida Department of Economic Opportunity.