EMPLOYEE ENGAGEMENT

Employee Engagement
The extent that an employee believes in the mission purpose and values of an organization and demonstrates that commitment through their actions as an employee and their attitude towards the employer and customers.

What is Employee Engagement ?
Employee engagement is a step ahead than employee Satisfaction:  Belief in the organization  Desire to work to make things better  Understanding of business context and the ‘bigger picture’

What is Employee Engagement ?
 Respectful of, and helpful to, colleagues  Willingness to ‘go the extra mile’  Keeping up to date with developments in the field

Defining Employee Engagement
• Engagement is the energy, passion, or ‘fire in the belly’ employees have for their employer

Types Of Employee
• Engaged • Not Engaged • Disengaged
Scary Statistics
17% 29% Engaged Not Engaged Disengaged 54%

Components of Employee Engagement
• Cognitive • Emotional • Behavioral

Employee Engagement Is Influenced By
• Employee perceptions of job importance. • Employee clarity of job expectations. • Career advancement/improvement opportunities.

Employee Engagement Is Influenced By
• Regular feedback and dialogue with superiors • Quality of working relationships with peers, superiors, and subordinates • Perceptions of the ethos and values of the organization

Engaged Employees
• • • • • Strong Relationship - Manager Clear Communication Clear Path Strong Relationship - Coworkers Strong Commitment

Types of Engagement Activities
 Communication activities  Reward schemes  Activities to build the culture of the organization  Team building activities  Leadership development activities

10 C’s
• • • • • Connect Career Clarity Convey Congratulate

10 C’s
• • • • • Contribute Control Collaborate Credibility Confidence

Conclusion
• Employee Engagement is an increasingly important human capital metric because: Business performance – Competition for talent – Value from human capital investment. –

You can buy a man’s time, you can buy a man’s physical presence at a given place; you can even buy a measured number of skilled muscular motions per hour or day; but you cannot buy enthusiasm, you cannot buy initiative; you cannot buy loyalty; you cannot buy devotion of hearts, minds and souls. You have to earn these things. Mr. Clarence Francis Chairman- General foods

Employee Engagement by Age
20 to 24 years
51%

25 to 34 years

48%

35 to 44 years

51%

45 to 54 years

55%

55 years and over 0% 20% 40%

61%

60%

Common Engagement Drivers Across Companies
83% 64% 61% 60% 59% 47% 30%

Work Recognition Business Senior Company Career Resources Unit Opportunities Practices Leadership Leadership

Pay

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