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NAVIGATING THE

COMPLEXITIES AND
DYNAMICS OF CHANGE
Disha Jain
Kanika Sharma
Megha Gupta
Monika Bishnoi
Neetu Meena
Niharika Tripathi

NOTHING IS PERMANENT IN THIS WORLD BUT

change

CHANGE IS VERY ESSENTIAL PART OF


LIFE FOR ALL !!!!!

Organisation also change!!!!


to survive organizations must train their managers &
work force to cope with new demands,new problems and
new challenges
change can be either a) planned or b)routine.

planned change reflects


change in goals & operating philosophy to improve the
ability of the organization to adapt to the changes in the
environment.
Involves new policy implementation to change
employee behavior.

Factors leading to change.

competition

Nature of work
Force.
technology
Economic
factors

SOME Of The
Examples Of The
Companies
Implementing
Change

Sources to resistance to change.

Individual resistance

Organizational resistance

Habit-comfort
zone
Undisclosed.
Reasons

security
INDIVIDUAL

Selective
information
Processing.

RESISTANCE
Fear of the
unknown

Economic factorPay-productivityTie up-inability.

Threat
To
Established
resource
Allocation

Threat
To
Established
power
Relations

Structural
&
process
inertia
organizational

Limited
focus
for change.

Group
Inertia-unions
resistance
Threat
To
Expertise.

Tactics to overcome resistance to change


education and communication of logic.
participation & involvement of all in the implementation
of change.
Facilitation & support.
Negotiation & agreement
Manipulation & co-optation : when other methods fail.
Explicit & implicit coercion-termination,loss of pay,
Loss of pay raise.

LEWINS 3 STEP CHANGE PROCESS

UNFREEZE
CHANGE THE
EXISTING SITUATION.
Make the reasons for change
Obvious to the individual/orgz.

MOVE
SHIFT TO

REFREEZE.
REVISED BEHAVIOUR

BECOMES THE NORM.


A DIFFERENT
New behavioral pattern is
BEHAVIOUR.
Now the new norm.
Adaptation of
New values,behaviors
& attitudes.

SEVEN DYNAMICS OF CHANGE


People will feel awkward, ill-at-ease and self-

conscious.
People initially focus on what they have to give
up.
People will feel alone even if everyone else is
going through the same change .

People can handle only so much change.


People are at different levels of readiness for
change.
People will be concerned that they don't have
enough resources.
If you take the pressure off, people will revert to
their old behaviour.

Thank you