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EOI LOS CRISTIANOS

NA2

Is it rude to talk on your mobile phone?


Questions to discuss in small groups (Before listening)
-Is It OK to talk on your phone when you're at the checkout? Is it socially acceptable?

Listening. A supermarket cashier refused to serve a shopper who was


using her mobile phone. There are only three statements which are
correct. Write the corresponding letters in the boxes provided.
a. According to the property sales manager, a 26-year-old Jo
Clarke, the store assistant barked I will not check your
shopping out until you get off your mobile phone
b. The Spectator Magazine correspondent believes the checkout
assistant was entitled to refuse to seve the customer.
c. The customer is shopping at Sainsburys again in the future.
d. Sainsburys hasnt apologised to the customer after the
incident.
e. The supermarked hasnt backed her employee up.

- After listening: It could be argued that both of them were being a little rude, but
whose side are you on?

KEY
a. true. The property manager was also a customer
b. True (was right)
c. False (will go to Waitroses instead)
d. False (offered 10 pounds voucher by way of compensation)
e. True

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