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ESTHER M.

JEFFERSON

19341 Cherrylawn • Detroit, Michigan 48221  (313) 477-7119 •
esthermjefferson@gmail.com

Medical Billing and Administrative Specialist
“Highly motivated, reliable, responsible, and dependable Medical Professional seeking the opportunity to
increase knowledge and utilize medical coding and administrative skills for the advancement of the
organization.”
Education:
Marygrove College
Detroit, Michigan
Associates of Arts, Accounting
May 2016
Bachelors of Science, Accounting Information Systems
May 2018
Dorsey Schools, ACISC Accredited
Medical Administration and Billing Program

Madison Heights, Michigan
November 2013

Focus Hope
Information Technology Program

Detroit, Michigan
October 2012

Skills:






Excellent Customer Service Skills
CMS, 1500, Ub92
Patient Registration/Check-Out
Appointment Scheduling
Fee Collection
Microsoft Word
Excellent Time Management and
Organizational Skills







Inbound and Phone Skills
CPT, ICD-9, HCPCS
Chart Filing/Pulling
Patient Eligibility Determination
Report Preparation
Microsoft Excel
Strong Critical Thinking Skills







Reliable and Dependable
Medical Billing Software
HIPAA Compliance Procedures
Basic Accounting/Bookkeeping
Secondary Insurance Billing
Capable Of Working Alone or Within Team
Keyboarding 40 Wpm

Professional Development:
Henry Ford Hospice
Southfield, Michigan
March 2013 –March 2015
Volunteer
 Assist with filing documentation quickly and efficiently to promote organization
 Responsible for answering customers questions and providing the correct resources
 Answer multiline phones proficiently to assist the needs of the customers
 Ensure that stock room is organized and stocked with proper tools and supplies
Fox counseling and Associates
Troy, MI
September 2013 - November 2013
Medical Billing and Administration Extern
 Responsible for answering multiline phones and transferring to the appropriate resources
 Assisted with properly documenting customer’s insurance information to increase company revenue
 Organized and maintained documentation to guarantee that the office had a quality work environment
Aerotek
Detroit, Michigan
October 2012 - December 2012
Administrative Technician
 Reset netbooks for DPS school system for disbursement to the students
 Programmed new software to the netbooks
 Assisted in the reconditioning of the netbooks
Midwest Memorial Group
Detroit, Michigan
Family Service Counselor
 Coordinated final funeral arrangements for burial
 Responsible for selling cost worthy property
 Influenced families to pre-plan prior to burial

September 2010 - March 2011

Validated documents with notary