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CANDACE

NDIAYE
candace_ndiaye@yahoo.com 865-803-4665 2308 Brown Road Knoxville, TN 37920


PROFESSIONAL EXPERIENCE
Executive Assistant, HR & Accounting Managers & President V isualTour/Paradym K noxville, TN 2015
The leading rich m edia solutions provider for real estate professionals in the United States.
Responding to customer inquiries & maintaining accurate and up-to-date customer records
Analyzing a ccounts & gathering information to update account information & prepare internal forms
Collaborating with upper-level management to improve customer retention
Coordinating & managing all d etails for company events

Marketing & Communications Consultant Maggie Bags K noxville, TN 2014 - 2015
Local e-commerce company selling handbags made from recycled & rejected s eatbelt webbing.
Created blog posts, graphics, social media & other website content
Compiled complex marketing, sales, inventory reports via Excel spreadsheets
Interacted with/troubleshooting issues for external customers, retail partners, office & warehouse staff

Marketing Director Alliance Sothebys International Realty K noxville, TN 2014
Affiliate of Sothebys International Realty, specializing in high-end luxury real estate in the Knoxville & surrounding area.
Designed layouts, graphics, content for print & d igital advertising, social media, web d esign
Developed press releases, b log content, n ewsletters, email b lasts, digital magazines, web pages
Compiled, analyzed data to measure campaign success
Devised a comprehensive & strategic marketing plan

Marketing Manager Legacy Art & Antique Market Knoxville, TN 2011 2014
Family-owned small business specializing in providing an excellent customer experience.
Managed & curated content across multiple social media platforms
Collected & analyzed social media campaign p erformance
Composed all email campaigns/newsletters, digital and print advertising
Built and administered the company website
Buyer & Logistics Assistant CharityUSA.com, LLC Seattle, WA 2009 -2011
Leading online retailer, providing customers a quick & easy way to support causes.
Worked with multiple internal teams as well as external international vendors for sales planning
Coordinated graphic d esign, photography, and copywriting processes for all fair-trade merchandise
Conducted research, compiled & analyzed data to present to the buying team

EDUCATION
Bachelor of Arts in International Business & French (dual degree program)
UNIVERSITY OF TENNESSEE K noxville, TN 2003

Associate of Applied Arts in Commercial Photography
ART INSTITUTE OF SEATTLE Seattle, WA 2009

TECHNICAL SKILLS

Proficient in MS Office Suite: advanced Excel, Word, PowerPoint, Outlook, Publisher Adobe Acrobat Adobe Creative
Suite Mac/PC fluent HTML CSS Website Design Graphic Design Wordpress