MaKayla Belle Scott

901 South Davis Blvd.

Bountiful, UT. 84010
(702) 498-8928
Objective Statement
Interest in seeking a long term employment opportunity working for your organization, to gain
experience in the work force.
Skills Profile
Responsibility: Dependable, Punctual, Hard Worker, Motivated, and Flexible
Interpersonal Skills: Friendly, Team Work, Respectful, Helpful, and Trust Worthy.
Organizational Skills: Detail Orientated, Goal Orientated, Efficient, and Methodical.
Communication Skills: Excellent Written and Verbal Skills, also Computer Proficiency.
Education
Salt Lake Community College, Taylorsville, Utah
Anticipated Graduation: June 2019
Relevant Coursework: General Studies, Communication 1010
Woods Cross High School, Woods Cross, Utah
Anticipated Graduation: June 2013
Relevant Coursework: Algebra 2, Geometry, American Sign Language
Work Experience
Public Interest Communications Call Center 04/2015 Current
Promoted to Trainer and Substitute Supervisor
Duties: Train individuals who are interested in employment with Public Interest
Communications. Go over packets, give quizzes, help fill out personal work forms and teach them to
properly use the computers and dialer. Make copies, fill out paperwork and enter information on the
computer. Listen to calls and coach callers how to properly pitch and close the calls. Assign callers to
campaigns, calculate results of campaigns and open/close the campaigns at beginning and end of shifts.
Clean the call floor by doing dishes. Put scripts and information packets in correct area, and make sure
all computers are shut down.
Pubic Interest Communications Call Center 08/2014 04/2015
Duties: Make outbound calls on behalf of non-profit organizations to ask for donations and/or
membership renewals. Computer Skills and Reading Skills. Handle credit/debit card information and
process their requests. Fundraising Experience. Supervisor and Trainer Experience.
Carls Jr. Restaurant 11/2012 11/2013
Duties: Food handler/Cashier/Customer Service
Excellent customer service/Resolving disputes with unhappy customers to ensure customer leaves
satisfied.
Preparing food/Ensuring items in bag match order.
Cashier/Handling money, giving back correct change, and balancing register after shift.
Clean-up/Front end and behind counter/Stock condiment areas/Refill soda syrup bag and ice machine.

Arbys Restaurant 11/2011 11/2012

Duties: Food handler/Cashier/Customer Service
Excellent customer service/Resolving disputes with unhappy customers to ensure customer leaves
satisfied
Preparing food/ Ensure items in bag match the order.
Cashier/Handling money, giving back correct change, and balancing register after shift.
Clean-up/Front end and behind counter/Stock condiment areas/Refill soda syrup bag and ice machines