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Assessment Tool

ICAICT302A Install and Optimise Operating System Software

Name of Trainee:



Determinefunction of operating system


Obtainoperating system


Install,configure and optimise operating system


Provideinstruction to meet new software requirements


1. What is the name of the computer operating system/s in use in your workplace?
Windows 7 Professional
Windows xp home

2. List four (4) functions that an operating system performs in the daily
computer operations of your workplace.
Booting your computer
2. Perform basic computer tasks e.g. managing devices, like a mouse and keyboard


3. Handles system resources such your computers memory and shares your CPU
time with different applications


4. It organises and tracks your files that can be saved to your computers disk, where
it can be received at any time.



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3. List and explain an advantage of the use of each of the following operating
Windows7:7It is faster than all other operating systems when installing and boot
up time, it supports advanced touch and handwriting recognition. Everything is
simple and practical; all your files are instantly available with the search button
and to top it off there are hassle free back-ups that dont interrupt your work.

Unix You get full multitasking with protected memory, very efficient
memory which allows lots of programs to be run with only using
moderate physical memory and optimised for program development

OSVery simple to use, and is almost virus free, OS has a very
simple user interface, it can also run windows applications e.g. Word,
excel, outlook. And for any music heads out there, its prefect for them
as it has many music applications and recording software available.

4. Explain the following terms and their possible uses within your workplace.
system Is a system that executes a series of non- attractive jobs
all at one time. Batch jobs can be stored up during working hours and
then executed during the evening or after work while the computer is in
idle. This can be particularly useful if youre a you tuber, you create the
videos during the day and then upload them during the night while
youre sleeping. And a lot of businesses process there information
without needing physical contact to get the information across.

system Is a system that has to respond to any externally
generated input i.e. a Crash sensor and delivers that information within
a limited specified period of time.


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system Multi-Tasking allows you to perform multiple
applications at one time. The operation system is able to keep track of
where you are in these task and go to one to another without losing
information. This is important when youre flicking between websites
and applications all the time. Very useful at school when youre doing an
assignment and trying to get information from a website and putting it
on word etc.

5. Explain the following terms and how they can assist the operating system in
performing its daily processes and functions.
File System
system: A file system is used to control how data is stored and
retrieved, without a file system, information placed in a storage area
would be one large body of data with no way to tell where one piece of
information stops and the next begins. It can assist the businesses
that are dealing with many documents or information at one time.

Memory Management
It allows the computer to compensate
for shortages of physical memories by temporarily transferring pages of data
from the ram to disk storage. This can assist the computer by freeing up ram that
may be slowing your computer down and keeping it at optimal performance.

scheduling It is the component of the operating system that
has the ability to call forth an interrupted process and move out of a
running state to let another process run. This allows the processor to
continue on with tasks without other programs stopping it.


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6. Outline the process undertaken in your workplace to obtain the following

information from software vendors and/or manufacturers.
- Call the computer manufacture and ask for specs for the model
of computer you have

Search your computer model on the internet and get the specs

If youre a little computer savy and know how to bring the system
settings up, you will be able to get most information from that,
although it may be confusing

Licensing requirements

Ring your software provider and request a check on your

licensing details

There may also be a way to find out online through the soft
wears internet site e.g.


Physical- Locking your computer in a cabinet, bolting it to the

desk etc.

Electronically- Passwords, firewalls, virus blocker etc.

Intellectual property- Personal information not wanting to be

shared, out codes in your programs etc.

7. How is the information gathered in the previous question analysed to ensure

that it is applicable to your workplace?
They can monitor it easily by an application for example Norton or Trend
micro and MacAfee also a lot of computers come standard with firewalls
and anti- virus protection. Its ensured to be applicable if you are
downloading or send lots of content onto the web, also if you have
confidential or secret plans i.e. Zombie plague or freezer bomb :P and
you obviously dont want it getting out to the public so you want to make
sure that your computer and files are not vulnerable to hackers or viruses


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8. Outline the preparation steps that may be required when installations are
undertaken within your workplace. Who approves these changes prior to their
At school, we are only aloud to download certain things on to the
computer like Spotify or game launches etc. any other application that
insists of adding files to the computer or the system, has to be approved
by a admin, Like any other the IT tech crew or even our IT teacher. The
prep steps for use to download something is to ask a admin if it is
allowed on the school computers and if it is a admin has to put its
username and password in for it to allow to download on to that

9. Outline the steps required to undertaken the following processes within

your workplace.
Install operating system onto computer
We would have to call upon an admin that is allowed to access
everything on the computer; we can then wipe the existing OS off that
computer and install the new one on it. If it is a brand new computer
we wouldnt need to have a admin because the computer hasnt been
set up yet so all we would need to do is install the new OS without a

Undertake configuration changes to meet workplace requirements

We would be able to do most of the configurations but the more
detailed and in depth ones would have to be accessed by a admin
because it would be locked to us normal users so we can change the
whole system etc.


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Document installation procedures

We are allowed to do any installation procedures in a document as it
isnt altering the system config or files.

10. Why is it advisable to perform operating system installations at a time that does
not cause disruption to daily user tasks?

Because it will disrupt your working because most system updates

need to restart after they update and install the update in order for it
to work. And there may be multiple updates within the update package
so that means multiple restarts.

11. How are users instructed on the new functionalities of newly installed operating
systems within your workplace?
There is usually an update screen at the end of the update addressing
all the new fixes and improvements and new features etc.


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12. Explain how feedback regarding new operating system installations and
processes is obtained from users in your workplace?

A survey is a great way to figure out how your colleagues in the

workplace think of it. Also walking around asking them or even word of
mouth also gets the feedback coming around.


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Part B: Practical Exercise/Evidence

In the presence of your supervisor/assessor, complete the following exercises in your
Obtain screen dumps to add to your evidence if possible.
Exercise 1
Write a report to your supervisor outlining the upcoming installation of a new
operating system to your workplace. Ensure that the report includes the following
a. Operating system to be installed
b. Brief description of its basic functions including:
1. Whether it is a batch, real time or multi-tasking system including
process scheduling
2. File system processes
3. Memory management and virtual memory functions
c. Technical and system requirements
d. Potential required changes to operating system at installation
e. Licensing requirements
f. Capability to load current hardware peripherals
g. Security requirements
h. Timeframes chosen for install
Exercise 2
Create a checklist outlining points (such as settings and configuration changes) to
be checked when installing operating system software within your workplace.
Exercise 3
On a STANDALONE PC in your workplace, use the installation checklist created
in Exercise 2 to undertake a new operating system installation and document the
following points:

Installation process
Post installation configuration
Workplace specific user setting changes
Tests undertaken to ensure functionality of hardware peripherals

Supervisor Observation _____________________________________________


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Exercise 4
a. Create a training plan for the completion of one on one training processes on
the use of the new operating system to current users.
b. Undertake the training with a user within your workplace and document any
improvements that could be made.

Exercise 5
a. Create a survey sheet that can be utilised in your workplace to gain feedback
from users in regards to the newly installed operating system.
b. Submit the feedback form to a user within your workplace and document and
report the results to your supervisor.
Submit a copy of all documentation created/identified to your assessor
as evidence.

Part B -Exercise 1

A. We will be installing windows 7 64-bit

B.1. Windows 7 is batch, multitasking and real time process scheduling. Some
other basic functions of an operating system is; Provides file management
which refers to the way that the operating system manipulates, stores, retrieves
and saves data. It also handles system resources such as computer's memory
and sharing of the central processing unit (CPU) time by various applications or
peripheral devices etc.
2. In windows, a file processing system is a collection of files and programs that
modify these files. Usually new files and programs are added over time, as new
information needs to be stored and new ways to access information are
3. Memory management is the managing computer memory at the system
level. The requirement of memory management is to provide ways to allocate
portions of memory to programs when it needs it, and free it for reuse when no
longer needed.
Virtual memory is a feature of an operating system that allows a computer to
compensate for shortages of physical memory by temporarily
transferring pages of data from the RAM to the disk storage.
C. Technical and system requirements
- If you want to run windows 7 on your computer, here is what you need;

gigahertz or faster 32-bit (x86) or 64-bit (x64) processor

1 gigabyte RAM (32-bit) or 2 GB RAM (64-bit)

16 GB available hard disk space (32-bit) or 20 GB (64-bit)

DirectX 9 graphics device with WDDM 1.0 or higher drive

D. Potential required changes to operating system at installation

- If you have a fresh new computer with no data or custom options you will not
have to change anything, if youre upgrading for windows xp for example. Then
you will want to get all your important data off onto an external hard drive
because when installing the new OS it will wipe all data and saved files off your
computer to make new room for the new system config and options etc.
E. Activation through Key Management Service and Multiple Activation Key
Key Management Service (KMS) allows organizations to activate computers
within customer environment through an internally hosted service, and Multiple
Activation Key activates computers on a one-time basis by using the hosted
activation services provided by Microsoft. Customers can use either or both key
types to activate their computers
Activation through Microsoft Active Directory
During Active Directorybased activation, any computers connected to the
domain and running Windows 8 or Windows Server 2012 (or later versions) will

activate automatically and transparently during computer setup. These clients

stay activated as long as they remain members of the domain and maintain
periodic contact with a domain controller.
F. If you own a computer on your own network i.e. Home then it is very easy to
load current hard ware on to the computer hassle free, but if youre at an office
and your computers are connected to a network you will not be able to do it
yourself because the network guys dont want millions of copies of hardware
floating around the network, so to reduce that you request the network guys to
load the current hard ware onto your computer remotely.
G. As said above, if its a personal computer you are free to do most things
without security requirements, but if youre in an office place or school there are
protocols to manage stuff being downloaded and to stop you downloading
things that will disrupt the computers, Admin user/password is the thing that
stops you downloading system stuff to your computer. They also monitor whats
being downloaded as they dont want computers with different OS floating
around on different computers
H. Windows comes with a task scheduling system were you can set up times
were your computer dose disk clean-up, defragging and updates etc. at
allocated time you set, usually you set the times for these thing to do its thing
when your least using your computer i.e. night time while you sleep

Part B - Exercise B