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I learned Chapter 10-Strong needs mistaken behavior

A conflict is a situation in which the parties experience a disagreement and cannot

easily resolve it. I learned from Chapter 10 of the book The Power of Guidance
teachers must intervene in conflict when the situation is detrimental, seriously
disruptive and/or damaging to others. There are three basic techniques to resolve
conflict in our classrooms. When a teacher intervenes with challenging behavior, it
must be firm but in a way that teaches instead of punishes. The basic techniques to
resolve conflict are; guidance talks if the conflict involves one child, mediation if a
small group is involved, or class meetings when the conflict affects most or all the
class. I learned encouraging classrooms do not judge a child on the basis of
reputation about their behavior, the guide children. Young children are just learning
the lifelong process of knowing right from wrong. There is no bad child, just
mistaken behaviors. When children have emotional outbursts, we must intervene
with guidance talks. Crisis and emotional outbursts happen when emotions run high
and the communication process breaks down. Crisis requires direct intervention but
remember to be firm and friendly. The four crisis management techniques are; be
direct, command a choice, calm down everyone involved and when needed you may
have to use physical restraint. When we use guidance, the child will learn they are
accepted and important but the mistaken behavior must change. When we are
direct and firm with a crisis, we restore order so the problem can be resolved. When
we are direct with a child, we express our displeasure without insult, correct the
behavior by giving directions and use ideas together. When we invite children to
make choices, they learn how to make decisions on their own. Give children two
options to correct the mistaken behavior. Sometimes the conflict takes over a childs
emotions and they need to be calmed down before we can talk to them. Give words
to the emotions a child is showing so they know we care, this will help calm them so
we can guide them with their mistaken behavior. Three deep breaths or counting to
five are good calming techniques. If this doesnt help physical restraint may be used
as a last resort. Passive bear hugs which means holding a child including arms and
legs so the child can calm down. This should only be used as a last resort. I learned
the seven step model for comprehensive guidance strategies. Depending on the
situation one or more of these strategies may be used. The seven step model for
comprehensive guidance is;

Build relations with the child and the family prior to a crisis
Use guidance interventions techniques
Obtain additional information from observations and talking to the family
Use additional information to improve adult-child relations
Hold an individual guidance plant meeting with parents, teachers and any
relevant adult
6) Implement the guidance plan to improve relationships and increase the
opportunities for the child to succeed
7) Maintain the guidance plan through observations, communication and modify
the plan when needed

Guidance is taught throughout the day as curriculum and not just when conflict