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ASSIGNMENT -6

SC Information Technology
(Due Date: 12 Dec 15)
Please read the study material in this folder and answer the following questions.
1. Discuss the role of Customer Relationship Management (CRM), Internal
Supply Chain Management (ISCM) and Supplier Relationship Management
(SRM) in the enterprise software evolution. Why do we need to focus on the
macro processes?
2. Discuss the importance of information technology in SC integration. What is
the role of EDI, POS systems and RFID in improving SC efficiency?
3. Discuss the application of RFID in SCM. What are the privacy concerns in
the use of RFID technology.

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