You are on page 1of 3

208 Wilson Ave

Morgantown, WV 26501


Lauren Wilson

Experienced Clinical Manager/ Treatment Coordinator/ Case Manager seeking

position related to Counseling, Applied Behavioral Psychology or Human Services
Bachelor of Science Psychology, West Virginia University,
Morgantown, WV, Dec 2008

Professional Experience
In Person Assistor, Healthcare Enrollment/ Affordable Care Act
Maximus/Mindlance Inc., Kingwood/Morgantown, WV, Oct 2013 Current

Conduct enrollment services and face-to-face outreach, including education on qualified health plan
options and public health programs to consumers at Monongalia and Preston County DHHR offices.
Determine eligibility for Medicaid or the Marketplace using income-based data. Assist West Virginians
with applying for health insurance coverage and enrollment in a qualified health plan using the Health
Insurance Marketplace application online. Complete appeals with consumers, if necessary, and
represent the consumer when interacting with the Marketplace hotline. Log work completed and time
spent with consumers using online tracking tools. Offer assistance with immigrants and provide
information for community based programs. Travels for 1-3 hours each week for Outreach purposes
to educate consumers about the Marketplace and inform individuals of the guidelines to maintaining
health insurance to comply with federal regulations.

Federal Bureau Of Prisons Volunteer

Federal Correctional Institution of Morgantown, Morgantown, WV, Feb 2013 Aug 2013
Assisting with Coordination of various Community Re-entry Partnerships. Auditing and conducting
various reports. Collecting data to develop Microsoft spreadsheets for monitoring compliance.
Completing correspondence. Updating documentation by maintaining files and records in
Volunteer files. Reformatting and updating the FCI Morgantown Program Catalog. Received 4
hours Volunteer training, Awareness of Security and Safety Issues. Volunteer hours totaled 250
Clinical Manager
Academy Programs/ Youth Academy, Fairmont, WV March 11- June 11
Developed and managed individual treatment plans for adolescent clients in a Level II therapeutic
residential behavior treatment facility. Implemented goals specific to the individual and their diagnosis.
Managed advancement of client through sequential levels of treatment.
Liaison with West Virginia Department of Health and Human Resources. Testified in court cases.
Obtained medical records and academic progress information for Individual Treatment Plans.
Facilitated collaborative measures with treatment providers in Interdisciplinary Treatment Team
(IDT) meetings. Regular interaction with parents and legal guardians.
Worked with children commonly diagnosed with Axis I and II personality disorders.
Treatment Coordinator
Pressley Ridge Treatment Foster Care, Clarksburg, WV Dec 09-Feb 11
Managed the overall treatment of the children and or teenage population placed in the homes of the
Treatment Foster Care Parents.
Responsible for developing and implementing Individual Treatment Plans (ITP) geared toward the
safety, success and growth of the clients served by the program. Ensured success by being a strong

advocate for children and teenagers in the community, school, and placement home. Taught Life
Skills. Encouraged academic success. Conducted home visits. Responsible for facilitating the
Interdisciplinary Treatment Team meetings to maintain ongoing collaboration with the mental health
treatment team.
My position required: safety and security considerations, assertive communication skills, integrity,
accountability, problem solving skills, crisis intervention with treatment foster families, and deescalation of hostile situations.
Measured compliance using knowledge of current child welfare practices. Completed all paperwork
and documentation in accordance with current policies. Maintained operative knowledge of
community resources for clients, parents and other caregivers.
Provided case management services to socially complex parents, caregivers and families. Many of
the families were struggling with multiple mental health and psychosocial needs.
Initiated treatment referrals, assessments and follow-ups. Enforced policy/procedures. Coordinated
reunification with family/guardians. Liaison with medical and mental health providers as needed.
Participated in clinical supervision. Coordinated psychosocial support services with community-based
social services.

Psychology Intern
Kaleidoscope Learning Center, Morgantown, WV, Sept 08 Dec 08

Afterschool program under the supervision of the Site Coordinator. Tutored academic, life skills and
promoted appropriate social interaction. Teacher and supervisor to the students. Maintained records.
Helped with homework. Performed a psychological evaluation.

Residential Tutor
WVU Housing and Residential Education, Morgantown, WV, Aug 06-May08
Advised and counseled WVU hall residents in adapting to the college environment. Mediated for
floor residents. Ensured compliance for students living in the Residence Hall. Promoted safety,
accountability, independence, personal responsibility. Academic Advisor. Responsible for monitoring
adherence to University policies and regulations.
Received incoming phone calls, handled inquiries and requests for information, processed incoming
and outgoing correspondence, interfaced with guests and parents, ensured hall security after hours,
and completed paperwork required for programs and incident reports.
Planned and coordinated field trips, made travel arrangements for residence hall programs. As a
Teachers Assistant, assisted two professors with a University class.

Assistant to the Director of Recreation

Pittsford Recreation Center, Pittsford, NY, Summer 2003

Responsible for overseeing the progress of the Counselors in Training at multiple camp sites.
(Advisor for councilors in training, liaison for leisure activities, wellness activities, physical health
activities and social activities.)

Psychology Research Assistant
Guys Hospital, Kings College, Institute of Psychiatry, London, England, Summer 2007
Analyzed interviews of cancer patients in remission to evaluate psychological impact of
returning to work.
Input data from participants surveys and compared to previous data.

Laboratory Assistant
West Virginia University Biology Department, Morgantown, WV Aug 04 May 05
Other Experience

Maintained budgets for two college organizations, Restaurant, Retail Sales, CPR/AED-First Aid
Certified, Familiar with HIPPA, Act 33 Child Clearance PA, Act 73 Clearance PA, Conversant level of