Annalisa Olivieri

1462 E 1320 S
Provo, UT 84606
Cell phone: 801-493-9984
Email: annyhp2012@gmail.com

Education
Brigham Young University (BYU), 2013present
Expected graduation date: December 2015
BA English
Minor: Editing

3.82 GPA

LDS Business College (LDSBC), 2009-2011

Integrated Studies Degree
Medical Coding Certificate

3.97 GPA

Editing and Writing Courses

English Language 350, Basic Editing Skills: principles of copyediting, with exploration of
editing as a profession
English Language 325, Grammar of the English Language: grammatical principles that
underlie editing skills
English Language 322, Modern American Usage: current and effective use of American
English
English 218R, Creative Writing: skills and practice in writing poetry, personal essays,
drama, fiction, and science fiction.
Dight 230 Intro to Print Publishing: introduction to layout and typesetting and their
place in the publications process.
Elang 410R Genre and Substantive Editing: instruction in substantive editing.
Elang 430R Editing for Publication: Refining copy editing and substantive editing skills
through hands-on work with actual publications;

Editing and Translation Experience

Academic and Career Advising Assistant, LDS Business College, 2009-2012 (see below)
Create and proofread programs information papers
Help students create rsums

Volunteer for the LDS Church Translation/Media Department, 2010-2012 (see below)
Dub Italian voice-over for Church videos
Check the correctness of translations

Additional Work Experience

Registration and Cashiering Department, BYU Continuing Education, 2013present
Help costumers register for classes, conferences, camps, and various events offered
by the university
Process payments
Use of CASHNET to process check transactions
Take payments over the phone and answer inquiries
Academic and Career Advising Assistant, LDS Business College, 2009-2012
Answer phones for multiple offices
Organize and post jobs
Provide academic advising to students
Keep schedules for multiple offices
Organize and stock academic program information

Intern for the Medical Coding department, Salt Lake Clinic, 2011
Check patients visit papers to see that every section was filled out by the doctor
Find the right medical codes for the visits and diagnosis described in the papers
Input codes on a medical software to send information to medical insurances
Waitress and Cashier, Pandos Pizza, Italy, 2008-2009
Take orders by phone
Serve costumers
Take payments
Kitchen Worker and Cashier, McDonalds, Italy, 2004-2005
Prepare food
Organize and supervise rush hour
Take orders
Take payments
Waitress, Hotel Flaminio, Italy, 2000-2003 (summers only)
Serve breakfast and lunch
Clean and prepare tables

Volunteer Experience
Unpaid intern for Vivent, Provo, Utah, May-August 2015

Worked on translation memories for the English and Italian languages.

Student Mentor and Ambassador, LDS Business College, 2010

Help students with their school needs
Teach students during orientation
Volunteer for the LDS Church Translation/Media Department, 2010
Dub Italian voice-over for Church videos
Check the correctness of translations
Missionary, the Church of Jesus Christ of Latter-day Saints, SLC, UT, 2006-2007
Made cold calls at Churchs Tele-Center
Provided tours at multiple facilities
Provided leadership for 20-30 sister missionaries as both a District and Zone
leader
Served twice in the central scheduling office coordinating daily scheduling
needs for entire mission

Skills and Interests

General skills:
Intercultural understanding
Telephone, verbal communication skills
Responsive customer service
Excellent written communication skills
Perform administrative clerical procedures
Peer and public groups instruction
Demonstrate proficiency in multiple computer programs
Ambassadorial outreach
Office organization and coordination
Editing and translation skills

Computers programs:
Medium skills: Microsoft Word, Microsoft Excel, Microsoft PowerPoint,
Dreamweaver, Adobe Illustrator, Adobe InDesign
Languages:
Advanced: English, Italian
Basic understanding: French, Spanish

References
Cindy Lampropolous, Academic Advisor, LDS Business College
801-557-9248

She can comment on my computer and customer service skills.

Dia Beck, Registration and Cashiering Manager, BYU Continuing Education
801-830-3992
dia.beck@byu.edu
She can comment on my working abilities and financial skills.
Marvin Gardner, Editing, Brigham Young University
801-422-1253
marv_gardner@by.edu
He can comment on my editing skills and scholastic abilities