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MIS in McDonald’s

MIS in McDonald’s

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Published by manoj aggarwal

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Published by: manoj aggarwal on Apr 03, 2010
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07/22/2015

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MIS in McDonald s

Presented by Manoj Aggarwal

Content
‡ ‡ ‡ ‡ ‡ ‡ ‡ ‡ ‡ About McDonald s Facts & Figures Business model McDonald s in India Information flow Suggestions Suggested MIS (ERP) ERP Techniques ERP systems

About McDonald s
‡ The business began in 1940, with a restaurant opened by brothers Dick and Mac McDonald in San Bernardino, California. ‡ The first McDonald's restaurants opened in the United States, Canada, Costa Rica, Japan, Netherlands, Germany, Australia and Sweden in order of openings

Facts & Figures
‡ ‡ ‡ ‡

Found in 119 countries Serve nearly 47 million customers every day 31,000 restaurants worldwide Employing more than 1.5 million people

Business Model
‡ Franchise Model ‡ Product Consistency ‡ Act like a retailer and think like a brand

McDonald s in India
‡ McDonald s entered India in 1996. ‡ McDonald s India has a joint venture with Connaught Plaza Restaurants and Hard Castle Restaurants. ‡ Connaught Plaza Restaurants manages operations in North India whereas Hard Castle Restaurants operates restaurants in Western India.

Information flow
Frontline employees

Branch Office Manager

Regional Office Manager Head office Manager

Suggestions
‡ Provide access to information form any where any time. ‡ Head office management and regional office management access to the proposal for status monitoring and tracking. ‡ Create a business management database/data warehouse that is useful to management , sales managers.

Suggested MIS (ERP)
‡ ERP (enterprise resource planning)plays the important role of running system on front. Whatever decision are made, mostly are through the system of ERP. ERP is supported by various other supports. This is the place where major decision making and their execution takes place.

ERP Techniques
‡ ‡ ‡ ‡ ‡ ‡
EDI AMS CAD/CAM/CAE DMS CMS SMS

ERP systems
‡ ERP may work with a wide variety of databases, hardware, and operating systems. ‡ ERP software for a manufacturing company will typically track the status of sales, inventory, shipping, and invoicing, as well as forecasting raw material and human resource requirements. ‡ Leading Vendors of ERP are SAP, Oracle. ‡ Basically ERP solutions are based on Unix and Windows platform.

Thank you

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