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Francine Alpizar

(646) 371-6340 falpizar@ldsbc.edu

SUMMARY
Responsible, positive, and self-motivated. Committed to understand business strategy and structure. Able to scan
external environment identifying risks and opportunities to make strategic recommendations. Equally effective building
or following budgets. Detail oriented with reports, database, and historical data analysis. Able to reach multiple goals,
objectives, and projects meeting deadlines. Proficient in Excel, tables, charts, graphics, and statistical functions. Exceeds
goals with a people oriented management style. Building personnel capability with a particular individualization
strength. Passion for helping and serving the community. Proactive and fast learner looking to join the team to
contribute with professional and personal talents.

SKILLS
COORDINATOR

Time and cost estimating


Fulfilling requirements
Manage project and seminars
Support participant needs
Recruiting volunteers

EXECUTION

SOFT SKILLS

Identify issues and risks


Time management
Financial acumen
Resolve conflicts
Goal accomplishment

Customer Service (CRM).


Leadership and development
Effective communication
Public speaking skills
Develop Engage of the team

WORK EXPERIENCE
WORKFORCE SPECIALIST, Global Operations Hewlett Packard, Costa Rica

Increased teams revenue by 5%.


Run schedules and staffing analysis for 6 years.
Delivered forecasting analysis for 10 teams.
Set new teams into our business unit.
Built customer relationship management.
Identified productivity constraints.
Implemented new operational processes.

PUBLIC AFFAIRS DIRECTOR, Alajuela Stake, Costa Rica

Identified the audience to project the Church.


Educated leaders about volunteering activities.
Coordinated meetings with local leaders.
Introduced priesthood leaders to community.
In charge of planning, budgeting for, executing and
evaluating the effectiveness of every public
activity.

2007-2014

Assisted in training and development of staff.


Organized team weekly meetings.
Identified areas for growth from peers.
Facilitated internal communication.
Mediated with high level management.
Organized team quarter buildings.
Participated in volunteering activities.
2012-2014

Posted news at the newsroom of Costa Rica.


Built human resources list of volunteers.
Participated with big organizations such as
scouts, Catholic Church, first lady department,
Lions club, and rotary club.

Francine Alpizar
(646) 371-6340 falpizar@ldsbc.edu

ACADEMIC QUALIFICATIONS
LDS BUSINESS COLLEGE

Attending

Project Management and Supply Chain

LAUREATE INTERNATIONAL UNIVERSITY OF COSTA RICA.

2008-2012

Bachelor of Arts Business Administration, Finance Degree.

UNIVERSITY OF COSTA RICA

2012-2012

Technical Risk management and operations.

HEWLETT PACKARD

2007-2014

Finance Essentials, Harvard Management Mentor Program


Workforce management training, The Call Center School.
Forecasting and scheduling training using interphases (TCS & Verint)
Visual basics certification, New Horizons
Hiring Manager and Recruiting Program
Leadership Training Program
Leadership Essentials: Building your influence as a Leader
Workplace Stress Management
Cyber Security Phishing Awareness
Recruiter Training
Avaya and CMS training
Cross Cultural Communication Program

COMPUTER SKILLS

MS Office Package
Outlook Management

Oracle ( People Soft)


Prezi Presentation

LANGUAGES

Native Spanish speaker, able to teach and translate.


Proficient English speaker, able to speak, read, and write.

REFERENCES

Available on request.

Visual Basics
Internet Research