3PRM F306A

CIPD Assessment Activity Template
Title of unit/s

Supporting Good Practice in Performance and Reward Management

Unit No/s

3PRM

Level

Foundation

Credit value

6

Assessment method

Written, Observation

Learning outcomes:
1. Be able to explain the link between organisational success, performance management and
motivation.
2. Be able to explain the relationship between performance management and reward.
3. Be able to contribute to effective performance and reward management in the workplace.
4. Be able to conduct and reflect upon a performance review.
All activities should be completed

Assessment
Criteria

Activity 1
In pairs or small groups, research and discuss answers to the following. Then provide
written individual responses, in your own words, to each question.
1. Explain at least 2 purposes of performance management and its relationship to
business objectives.
2. Identify 3 components of performance management systems.
3. Explain the relationship between motivation and performance management,
referring to at least 2 motivational theories.
4. Identify 2 purposes of reward within a performance management system.
5. Describe at least 3 components of a total reward system, 1 of which should be
non financial.
6. Explain the factors that should be considered when managing good and poor
performance.
7. Describe at least 2 items of data, including 1 external to the organisation.
8. Explain the frequency, purpose and process of performance review.

1.1
1.2
1.3
2.1
2.2
3.1
3.2
4.1

Activity 2
You are required to prepare and conduct a performance review meeting based on the
scenario below:
‘You are a call centre manager with Botox UK who have an established six monthly
performance management/review system which aligns to a bonus system. You are due
to conduct a review meeting using that scheme with one of your staff who, after a five
year period of hitting all sales targets, has only managed to achieve 50% of her target
during the last six month period.’
You are required to:
 Prepare for this meeting using the review form provided
 Conduct the meeting (15 minutes)
 Complete the review form
 Reflect on the outcomes of the review, producing a short statement (approximately
200 words) explaining your effectiveness in achieving this outcome, and how this
could be improved on a future occasion.

National Assessment Bank – Foundation Level – Version 3 June 2012

4.2
4.3

Activity Resources Performance Review and Feedback Form (2 pages) Observation record (1 page) Evidence to be produced Activity 1 Individual written responses to all questions (approximately 2000 words in total) Activity 2  Observation Record  Completed Performance Review and Feedback Form  Reflective statement of approximately 200 words National Assessment Bank – Foundation Level – Version 3 June 2012 .Your review meeting will be observed by your tutor and recorded using the attached observation record.

…………………………………………………………………………………………………. 1. …………………………………………………………………………………………………. National Assessment Bank – Foundation Level – Version 3 June 2012 . Job Role of Employee ……………………………………………………………………. Summary of discussion on performance over the last six months ………………………………………………………………………………………………… ………………………………………………………………………………………………… ………………………………………………………………………………………………… ………………………………………………………………………………………………… ………………………………………………………………………………………………… ………………………………………………………………………………………………… ………………………………………………………………………………………………… 2. …………………………………………………………………………………………………. Period Covered ………………………………… Name of Manager ………………… Name of employee ……………………………. …………………………………………………………………………………………………. recording areas that have gone well and those where improvement is required ………………………………………………………………………………………………….. …………………………………………………………………………………………………. …………………………………………………………………………………………………. record the reasons given and your views on these ………………………………………………………………………………………………… ………………………………………………………………………………………………… ………………………………………………………………………………………………… ………………………………………………………………………………………………….. …………………………………………………………………………………………………. …………………………………………………………………………………………………. Record performance against targets set and in those cases where they have not been met.BOTOX UK LTD PERFORMANCE REVIEW FORM Date of Review ……………………. The quality of the work provided. 3.

.... ……………………………………………...4. …………………………………………... (In circumstances where the full target has not been met a case must be made before any partial bonus payment can be paid. 5. …………………………………………. Line Manager Date ………………………………... …………………………………………. ………………………………………….. Indicate whether a performance related bonus should be made at current rates.. with reasons provided for that recommendation) ………………………………………………………………………………………………… ………………………………………………………………………………………………… ………………………………………………………………………………………………… ………………………………………………………………………………………………… ………………………………………………………………………………………………… Signed: ………………………………. ……………………………………………. ……………………………………………. ……………………………………………. ……………………………………………. National Assessment Bank – Foundation Level – Version 3 June 2012 . equipment needs or medical support Actions by line manager: Actions by employee: …………………………………………. Outline agreed actions to overcome any shortfall against targets including such factors as training and development needs.

OBSERVATION RECORD – F306A Candidate’s name: ………………………………………………………… Unit 3PRM . Assessor’s signature ……………………. Control meeting without dominating. Establish rapport and put candidate at ease. National Assessment Bank – Foundation Level – Version 3 June 2012 Date …………… . Use appropriate questioning techniques:  open questions  clarifying. and deal with. Identify any development needs and actions. Open meeting appropriately:  introductions  aims and objectives. using appropriate body language. Communicate (listening and speaking) effectively with candidate. Conclusion and summary Conduct meeting within legal and ethical requirements. candidate questions. Skills required Assessor feedback – to be completed by the assessor with notes to support the decision Identify purpose Plan meeting:  aims and objectives  questions  roles/resources  structure. Invite. Prepare suitable environment.Learning Outcome No 4: Be able to conduct and reflect upon a performance review.

National Assessment Bank – Foundation Level – Version 3 June 2012 .