EFFECTIVE

TECHNICAL
REPORT WRITING

18 - 19 JULY 2016
MANDARIN ORCHARD
SINGAPORE

INTRODUCTION

YOUR INTERNATIONAL
COURSE FACILITATOR

Effective Technical Report Writing will provide you with the skills to
write technical reports and proposals that are informative, persuasive,
clear and professional.

Tim North

Many professionals mistakenly believe that technical writing is meant to

be hard to understand. Their writing is complicated, long and too
jargonistic. Unfortunately, many managers write this way because they
think it is expected of them. In practice, this just makes it harder to
persuade your readers of the correctness and worth of your ideas.

Director

Technical writing is really about communicating complex information

clearly. This is a skill that can be learned.
Clearer writing can lead to greater comprehension and an increased
likelihood that your report or proposal brings about your desired goals.
This comprehensive course will show you how to write technical reports
that are highly informative and understood the first time they are read.
This course will give you the skills needed to write technical reports that
are compelling and highly persuasive. You will also learn all the details of
the craft of technical writing.

The skill of writing is to create a context

in which other people can think.
- Edwin Schlossberg

Latest TESTIMONIALS
A lifesaver for all corporate employees.
~ Radziah Yusof, Technical Consultant, iPerintis, Malaysia

Tim's presentation was excellent. He makes every single point crystal clear.
~ YC Ong, Regional IT Project Manager, Jabil Circuit, Malaysia

Very good workshop, as it not only explains the techniques of writing, but also the
strategies of how to make people interested in our proposal or report.
~ Erista Adisetya, Plant Manager, PT Sari Husada (Danone)

BSc(Hons), GradDipHumResDev, MEd

Scribe Consulting

PROFILE
Tim North is a computer engineer who became a
writing trainer. Tim has spent more than twenty years
teaching computer engineering at the Curtin University
of Technology. During this time he has learnt first-hand
that most engineers havent been shown how to write
well. So, for the last ten years, hes been running writing
courses for engineers and others.
He has extensive experience writing and delivering
practical workshops. His feedback from government
and industry clients is consistently high.
Tim has been the director of his own training company,
Scribe Consulting since 1998. His background is a
diverse one and includes:
over twenty years teaching computer engineering
over ten years delivering writing training to
government and industry
providing on-site training for large resource
companies
the development and delivery of many
highly-regarded training courses
writing the internationally known Better Writing
Skills newsletter
working as a technical writer for local engineering
companies
copy editing and proofreading for the academic,
government and industry sectors
providing training needs analysis.

This is an integrated and comprehensive course suitable for a wide range of

professionals! Excellent coordination and interaction with participants.
~ Leong Siew Fong, G&G Project Manager, emgs Asia Pacific

Tim has been a very delightful and informative trainer. During this training, he
covered in detail essential & non-essential items, providing us with key elements for
all our writing needs.
~ Nadia Atif, Technical Writer, TransCore, UAE

Fantastic workshop, delivered clearly with a logical flow and a great handout. By far
the best workshop I have attended.
I liked the structured and clear 'rules' given and the 'angles' of the chapter. Fully met
with my expectations

ONUS
SPECIAL Bill receiv
ive a

in
ipants w ain
icip
Parttic
ing manualu
inin
tr
e
v
iv
s
si
n
e
o
h
y
rovide
compree
t This will pf
mat.
f rm
PDF fo
o
s
00 page
with over 2 sively tested training
n
e
compreh guide you in your
material to riting when you return
technical w
to work.

~ Anette Nilsson, Developing Engineer, Borouge Pte Ltd, UAE

Tel: +6016 3326 360

Fax: +603 9205 7788

kris@360bsigroup.com

COURSE
CONTENT
DAY1 WRITING TECHNICAL REPORTS
After completing this part of the training, you will be able to:
Explain the importance of identifying your readers and their needs.
Identify how much technical detail your readers need and will understand.
Create a needs-analysis table to organise who needs what.
Provide information to diverse groups of readers with different needs.
Deal with conflicting needs.
Explain why it is essential to prepare an outline.
Write effective covering letters for reports.
Write effective executive summaries for reports.
Write effective introductions for reports.
Write effective conclusions for reports.
Write effective recommendations for reports.
Use appendices to keep the body of your report brief.
Employ general strategies for better scientific writing.
Explain why it is wise to provide references (even if theyre not read).

Essential technical editing and writing skills

After completing this part of the training, you will be able to:
Use abbreviations, contractions, acronyms and symbols appropriately and
consistently.
Correctly write numbers and units using the metric system.
Use capital letters appropriately and consistently.
Decide whether to write a number with words or with digits.
Employ strategies to prevent the overuse of acronyms.
Use punctuation correctly and consistently.
Use bulleted and numbered lists correctly and consistently.

DAY2 WRITING TECHNICAL & BUSINESS

PROPOSALS
After completing this part of the training, you will be able to:
Explain the key difference between reports and proposals.
Identify the six essential questions that you must answer in your proposal.
Explain the importance of establishing your credibility.
Explain the importance of solving a problem for your readers.
Write a covering letter that quickly establishes context.
Construct a title that includes a recommendation and a benefit.
Write an effective executive summary.
Write a background section that provides the necessary context.
Convert features and advantages to benefits.
Employ a modular format.
Employ plain English to enhance your clarity and reputation.
Employ highly effective persuasion strategies.
Engage in effective lobbying behaviour.

WHY
THIS EVENT
360 BSI recognizes that there is a significant gap
that occurs between training delivery and
successful implementation.
Effective Technical Report Writing by Tim North is
all about how complex communication can be
made clearly. This is a skill that will be taught and
can be learned during this training.
After completion of the course, managers will be
able to apply and use the right and effective
writing techniques immediately when they
return to work.
Participants may choose to bring along
their own laptop.
Participants can bring (if they wish) some
samples of their reports to get professional
assessment, view and advise.
This is a unique training course and full of new
information, ideas and latest techniques that will
surpass your expectations.

NOTE:
The enclosed information is a general overview of the course
we offer. However each course will be tailored to suit individual
clients needs. Please inform us of any additional topics to be
included, at least one week before the training dates.

PREVIOUS PARTICIPANTS include:

AECOM
Borouge Pte Ltd
BP China
CNOOC SES Ltd
Danone
Dialog Group
Dolphin Energy Ltd
EMARAT
ExxonMobil
GlaxoSmithKline (Tianjin) Co
Groote Eylandt Mining Co. (BHP)
Johnson Controls
Leighton Contractors
L'Oreal

Marbu Contracting Co. WLL

Oryx GTL
PepsiCo
Petroleum Development Oman
Petronas Malaysia
Pfizer China
Premier Oil
Prison Department of Malaysia
PT Bredero Shaw Indonesia
PT Holcim Indonesia
PT Kaltim Prima Coal
Technip Geoproduction Malaysia
Total E&P Indonesie
Weatherford Oil Tool Middle East

WHO
SHOULD ATTEND
All Engineers & Technical Personnel
Project Managers
Line Managers
Executives & Managers
Sales & Marketing Professionals
HR, Administrative & Support Staff

COURSE SCHEDULE
8.30
9.00
10.40 - 11.00
12.30 - 13.30
15.00 - 15.20
17.00

Registration & Coffee/Tea

Workshop commences
Morning coffee/tea
Lunch
Afternoon coffee/tea
End of day
2

REGISTRATION FORM

BOOKING
FORM
EFFECTIVE

TECHNICAL
REPORT WRITING

Fax: +603 9205 7788

Tel: +603 9205 7772
Mobile: +6016 3326 360

18 - 19 JULY 2016
MANDARIN ORCHARD
SINGAPORE

Email: kris@360bsigroup.com

DELEGATES
1

Name

IN-HOUSE TRAINING

360 BSI provides in-house writing training for business and

government clients at all levels: from clerical to executive.

Name on tag :

You will receive practical, jargon-free writing training from a

professionally qualified educator with over twenty years of
teaching and training experience.

Job Title :

Email

Mobile

Name

Please feel free to mix-and-match topics from the areas listed

below to get the right training content for your staff. Other
topics may be available upon request.

Name on tag :

OTHER COURSES BY 360 BSI

Job Title :

Email

Mobile

Name

Understanding Emotional Intelligence

Executive Presentation Skills
Negotiating Sales Success & Customer Loyalty
Managing Millennials
Stress Management at the Workplace

Name on tag :

Hotel Contact Details:

Job Title :

Mandarin Orchard Singapore

333 Orchard Road, Singapore 238867
Tel. +65 6831 6082 or Fax. +65 6737 3130

Email

Mobile

AUTHORIZATION

General Information:

(This form is invalid without a signature)

Name

Job Title

Email

Tel :

1
2
3
4
5

Cancellations/Substitutions

Organization :

Substitutions are welcome at any time. Please notify us at

least 2 working days prior to the event. All cancellations will
carry a 10% cancellation fee, once a registration form is
received. All cancellations must be in writing by fax or email
at least 2 weeks before the event date. Cancellations with
less than 2 weeks prior to the event date carry 100% liability.
However, course materials will still be couriered to you.

Address :

Signature :

VENUE & FEES

Date:

(please tick as appropriate)

SINGAPORE: 18 - 19 JULY 2016

USD 1,995 per delegate

USD 4,995 - Special for Group of 3
USD 7,500 - Special for Group of 5
The fee does not include any taxes (withholding or otherwise). In case of any taxes applicable
the client has to ensure that the taxes are paid on top of the investment fee paid for the course.
Compliance with the local tax laws is the responsibility of the client.

* Save up to 50% for In-house Training programs

Registrations close ONE (1) week before the training dates.

The fees cover lunch, tea breaks, materials and certificate.
Official confirmation will be sent, once registration has been
received.
Participants will need to arrange their own accommodation.
Attire: Smart Casual

Thank you for your registration!

PAYMENT DETAILS
Payment is required within 5 days upon receipt of
the invoice.
Bank transfer:
360 BSI MIDDLE EAST LIMITED
Abu Dhabi Commercial Bank
Dubai Mall Branch, P.O.Box 49124 Dubai, U.A.E
Account No: 10065721319001
Swift No: ADCBAEAAXXX
IBAN No: AE780030010065721319001

All payments must be received prior to the event date

360 BSI (M) Sdn Bhd (833835-X), Level 8 Pavilion KL, 168 Jalan Bukit Bintang, 55100 Kuala Lumpur, Malaysia.

360 BSI Training Calendar 2016

Event Code

Type

KK-MN-SIN-130
KK-MN-DUB-131
KK-MN-DUB-129
KK-TE-DUB-48
KK-MN-KL-132
KK-TE-SIN-44

COURSE TITLE
Document & Information Management, Security,
IT
Retention & Archiving
Management Green Supply Chain Management
Document & Information Management, Security,
IT
Retention & Archiving
General
Effective Technical Report Writing
IT
Document Management, Security & Retention
General
Effective Technical Report Writing

DATE - 2016

VENUE

04 - 07 Apr 2016

Singapore

10 - 12 Apr 2016

Dubai

02 - 05 May 2016

Dubai

15 - 16 May 2016
23 - 24 May 2016
18 - 19 July 2016

Dubai
Kuala Lumpur
Singapore

KK-TE-JAK-42

General

Effective Technical Report Writing

31 Aug - 01 Sep 2016 Jakarta

KK-TE-KL-41
KK-MN-KL-133

General
IT

Effective Technical Report Writing

Document Management, Security & Retention
Document & Information Management, Security,
Retention & Archiving

05 - 06 Sep 2016
05 - 06 Sept 2016

General

Effective Technical Report Writing

05 - 06 Oct 2016

General

Effective Technical Report Writing

10 - 11 Oct 2016

KK-MN-KL-117/118

General

10 - 13 Oct 2016

KK-MN-KL-119/120

General

10 - 13 Oct 2016

Kuala Lumpur

KK-MN-DUB-121/122

General

16 - 19 Oct 2016

Dubai

KK-MN-DUB-123/124

General

Negotiating Sales Success & Customer Loyalty

Effective Communication, Presentation Skills &
Report Writing
Negotiating Sales Success & Customer Loyalty
Effective Communication, Presentation Skills &
Report Writing
Document & Information Management, Security,
Retention & Archiving
Effective Technical Report Writing

Kuala Lumpur
Kuala Lumpur
Available for Inhouse
Available for Inhouse
Available for Inhouse
Kuala Lumpur

16 - 19 Oct 2016

Dubai

06 - 07 Nov 2016

Available for Inhouse

Doha

Behavioral Based Safety (BBS) & Leadership

Root Cause Analysis
Business Continuity & Disaster Recovery Planning

To be confirmed 2016
To be confirmed 2016
To be confirmed 2016

Dubai
Dubai
Kuala Lumpur

IT Information Security Management Principles

To be confirmed 2016

Dubai

IT

IT
KK-TE-DOH-47

General

SV-SS-DUB-104
SV-SS-DUB-105
SV-IT-KL-22

Safety
Safety
IT

SV-IT-DUB-21

IT

SV-FI-KL-11/12

Finance

SV-MN-DUB-131

25 - 28 Sept 2016

16 - 19 Oct 2016

Fraud Control & The COSO 2013 Framework: Improving

To be confirmed 2016
Internal Controls and Organizational Effectiveness

Kuala Lumpur

HR

Effective Performance Management

To be confirmed 2016

Dubai

SV-MN-DUB-132

HR

Preventing Workplace Bullying

To be confirmed 2016

Dubai

SV-FI-DUB-9/10

Finance

Fraud Control & The COSO 2013 Framework: Improving

To be confirmed 2016
Internal Controls and Organizational Effectiveness

Dubai

SV-IT-DUB-19

IT

Project Management for IT Professionals (23 PDUs)

To be confirmed 2016

Dubai

SV-SS-DUB-96

Safety

Dubai

SV-SS-DUB-97

Safety

SV-IT-DUB-20

IT

Visible Safety Leadership

To be confirmed 2016
Quality, Behavior & the Bottom Line: The Human Side of
To be confirmed 2016
Quality Improvement
IT Governance: Governance & Management of
To be confirmed 2016
Enterprise IT

Dubai
Dubai

Other Training Courses by Affiliated Training Partners

Technical
Security
Security
Security

Advanced Shutdown / Turnaround / Outage (STO)

Management
Advanced Certificate in Security Management
Advanced Certificate in Professional Investigation &
Covert Surveillance
Advanced Certificate in Field Incident Command

Management CSR Strategy & Value-creation Masterclass

HR

Training ROI Masterclass

Management Effective and Efficient Warehouse Operations

Finance

Effective Collection & Recovery Strategies

Contact Kris at kris@360bsi.com to register or for further details. Tel: +60 16 3326 360

Dubai
Kuala Lumpur
Dubai
Dubai
Dubai
Dubai
Dubai
Dubai